I have just recieved the error message when trying to enter my AI, and PS.I have been paying for the monthly membership for 3 months and still havent been able to use these softwares. they are already installed it just wont let me acess them anymore?

i have just recieved  the error meassage when trying to open up both my AI and PS. I have paid the monthly payments for the membership and i have both softwares installed. what can i do to work on them and why are they giving me this error message?

Sign in, activation, or connection errors | CS5.5 and later
For anything else you have to be more specific. you have not provided any system information nor told us, what the error message actually is.
Mylenium

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