I have just redeemed an iTunes card, but my balance does not change
I have just redeemed an iTunes card, but my balance does not change to $15.00, but instead changes to $00.01 cant figure it out, did i waste money????
And you didn't owe iTunes anything or have pre-orders ? If you can't find where the money went then try contacting iTunes Support and see if they can help : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
Similar Messages
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I have redeemed my itunes card but new total is not showing :o
can anyone help? i have redeemed my itunes card but it has not shown new total on page. i have closed window and reopened but still notshown new total.
Hi Evabee!
Here is an article for you that will help you set up an account without a credit card:
Creating an iTunes Store, App Store, iBooks Store, and Mac App Store account without a credit card
http://support.apple.com/kb/ht2534
Thanks for coming to the Apple Support Communities!
Regards,
Braden -
I really need help, I purchased an iTunes card about an hour ago and downloaded two things, I tried to download a couple songs but it won't let me, every time I try it says something along the lines of credit mismatch mobile message. How do I fix this? It says I have 23 dollars left but it's not working. How do I fix the problem? Please help!
its very annoying but you have to log out of your account. than try to buy the sone. it will ask you to sign in. do it. the sond will start to download. it only works once, so you have to do it over and over for every song :/
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I can't log into my iTunes account on my iPhone 5s. I logged out a few days ago to trouble shoot because I was trying to redeem some iTunes cards but when i pressed redeem nothing happened. I then tried to log back in immediately afterwards. I was unable to do so. After clicking "sign in" at the bottom of the apps main page, it brought up another menu where I clicked "Choose existing Apple ID". After pressing this the menu disappeared and nothing happened. I tried this multiple times and received the same result each time. I tried the other available option of creating a new AP ID to log in with and that one worked perfectly fine. I am clueless as to why the log in for me is either not able to load or just completely blocking me from getting back into my iTunes account on my phone. Not only can I not listen to the music I currently have, but I cannot log in to purchase the new music that I wanted to with my unused iTunes gift cards
I have the same problem too and tried alot of things like time zone , restarting or changing DNS of wifi connection to 8.8.8.8 still nothing happens .. !!
iPhone 5s, iOS 8.3 -
i redeemed my itunes card, but everytime i try to buy a song it does not work, how do i fix it?
Have you tried first redeeming the cart into your account?
iTunes Store: How to redeem a code
Next contact iTunes
Contact iTunes -
hi their actually i redeem my itunes card but it havent redeemed seccesfully what can i do to make it perfact
What is not helpful ? How/where have you lost your money ? If you want help from these user-to-user forums then you need to provide information about what the problem is.
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I redeemed my iTunes card but it will not allow me to make any purchases
I redeemed my iTunes card but it will not allow me to make any purchases please help.
Have you Contacted Support as requested...
iTunes Customer Service Contact
http://www.apple.com/support/itunes/contact.html -
I just redeemed an itunes card how do I know what my balance is for my account
I just redeemed an itunes card how do I know what my balance is for my account
If you are on your computer's iTunes and you are signed into your account then it should show at the top of the iTunes store pages next to your account id - or you can log into your account via Store > View My Account (Store > View My Apple ID on iTunes 11) and it should show on the top section of the screen that you are taken to.
On an iPad, iPhone or iPod Touch it should show on, for example, the bottom of the Featured tab in the App Store app or the Music tab in the iTunes app next to your id. -
Can anyone help me? I redeemed an iTunes card but can't buy anything cause I need to answer the verification questions but don't know them.
You need to contact Apple. Click here, phone them, and ask for the Account Security team, or fill out and submit this form.
(89872) -
just bought an itunes card but when buying music, its asking for billing info :/ and no taking the money of my reedemed card
Update your credit card info.
This is how iTunes verifies your account. -
HT1937 i have just swapped my sim cards but have no service? on a 4 from vodafona to giff gaff
please help!!
i have just swapped my sim cards but have no service? on a 4 from vodafona to giff gaffif the iphone is sim locked with vidafone then you need to ask them if they want to unlock it
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I just redeembed my gift card but the money is not showing up in my account. What can I do?
Not sure if you have tried the following...
http://support.apple.com/kb/TS1538
This article has some good troubleshooting ideas. -
My account is in usa but I want to enter an international credit card, but the form does not allow me. How do I have to proceed
chi45,
You must have your iTunes and App Stores set to the same country that your billing information is based in (i.e.: must use a US credit card in US iTunes and App Stores).
If you move to another country, you need to change the country of your iTunes Store, App Store, iBooks Store, and Mac App Store account. Otherwise, your credit card might not work as payment. For example, only German credit cards can be used to buy content from the German iTunes and App stores.
Can't change the country of your iTunes Store, App Store, iBooks Store, or Mac App Store account
https://support.apple.com/en-us/HT204447
Cheers,
Allen -
I bought a MacBook Pro I can not sign up for the updates, because I do not have credit card. Only own debit card, but the system does not accept. What can I do?
You do not need to "sign up" for downloading updates. Just run Software Update and let it access them directly thru the App Store.
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my ipod touch brightness just went to zero after charging it. i've tried adjusting it to 100% but it still does not changed. can anybody help me solve this problem? thankS!
Have yu tried the standard fixes:
- Resetting:
Press and hold the On/Off Sleep/Wake button and the Home
button at the same time for at least ten seconds, until the Apple logo appears.
- Restoring the iPOd via iTunes. First from backup and if problem persists, restore to factory defaults/new iPod
- Make an appointment at the Genius Bar of an Apple store since you likely have a hardware problem
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