I have just reset my 3gs - i have put in my apple ID and password, then it asks for my birthday, then it says 'Update apple ID' and wont let me put my email address in as its already being used??

This is so frustrating, i have gone through iforgot and reset my password, re logged in and it all works fine until it wants me to update my apple ID??
I dont know what it wants me to put?
Any help appreciated : )

If the problem persists, you'll probably have to make another apple id, it wont take off any games or music or apps or anything you've bought it will all stay there, i have two apple id's and i don't have a problem with anything.

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HT204053 Hi, Im trying to set up my iphone, ive put email in but it wont accept it as its already being used on my daughters ipod, can i not use the same one? Thats the only email adress i have.

Hi, can anyone please help, Im trying to set up my iphone, ive put in my email address but it wont accept it, this email is being used for my daughters ipod, so i want to use the same account, how do i do this, thanks.

Where exactly did you get this message? Are you trying to set up iCloud, iTunes & App Stores, just an email account?

IMessage says it cannot verify my brand new email address because it is already in use. That is impossible.

We have one Apple ID. I created two new email addresses for my kids and can only get one of them to get verified. The other one continues to say that it cannot because the email address is already in use. I backed up the iPod, restored it from iTunes and still won't work. I deleted all other emails listed and tried to add it as the only address and it won't. This email hasn't been used before, so it isn't used as an Apple id on any other product or system. What else can be done?

iOS: Troubleshooting Messages
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Mail app wont let me change the email address on my icloud accouny

I have an @mac Apple ID that I use all the time but it is not a setup email address. If you understand what i'm saying.
So I also have an @me email that Is linked to my icloud account, which i use me @mac ID to log in with.
I can access the @me email with the icould.com site, but when I use the mail app on my iphone4 running 5.1.1, It will not allow me to select the @me email as my primany email address, it is keeping my @mac id, which isn't an emailing account.
I can and do recived me emails to this account via the mail app but I can't send mail from this account because the @mac is not set up for email. can anyone help?

Read it again. It says anything stored in iCloud will be deleted FROM THE DEVICE - which makes sense if you are deleting the account from the phone. You will lose some photos ON YOUR DEVICE in shared photostreams since those are shown progressively from time of iCloud activation. They will still be available in iCloud and other other devices.
In any case, you should already be backing up those photos to a computer or some other service. If you lost or had your iPhone stolen - or even if some hardware issue occurred, you would lose them. Import them into your computer before doing anything.

In trying to use my mail email address to get on facetime on my iphone it says error: that address is already being used

In trying to add my most used email address to connect to facetime on my iphone I receive an error message saying I cannot use that address as it is already being used.

FaceTime works over the internet. You place a FT call to an iPhone using the iPhone's phone number, no matter the device; iPhone, iTouch, iPad or Mac, making the call. FT calls all go through Apple's server farms and the iPhones are registered by their phone number in the FT data base.
Using FaceTime
Once configured and enabled on your iPhone, iPod touch, or Mac, FaceTime will automatically receive incoming calls from other FaceTime users as long as your iOS device is connected to a Wi-Fi network, or your Mac is connected to the Internet—the latter in any way.
Outgoing FaceTime calls must be initiated by selecting a contact in your address book—there is no means to manually dial a FaceTime phone number or e-mail address. This means that anybody you wish to contact via FaceTime must be in your address book.
To place calls to a FaceTime user on an iPhone, you must use their cellular phone number. An iPhone cannot register for FaceTime with an e-mail address. To place calls to a FaceTime user on an iPod touch or a Mac you must use one of their registered FaceTime e-mail addresses that is configured on that particular device.
This may be a little out of date, as you can now register an email address for an iPhone I believe, but the address should be unique to the iPhone.

Can anyone tell me if the apple ID area of the site is having issues? I have tried most of the day to change my apple ID in "manage your account" and it will not accept or allow me to change it. This is irritating since it now requires an email address

Can anyone advise if apple is having issues with the APPLE ID portion of their site? I have been trying all afternnon to update my apple id from "Manage your account". It will not allow a revision with the instructions given. THis is most irritating since with the new update your apple ID must now be your email address which is incredibly old and I would certainly like to change it to my current email address!
You have the option to do that but THAT OPTION is also not working at this time.

I am having the same problems. Firstly found out that I had a duplicate email address on two apple ids so I fixed that but now it wont let me verify the email address. When I click on "verify email address" nothing happens. So frustrating cos cant set up Facetime or iMessage on my iPad.

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Dont have a passcode. went through the recovery process and ipad is still asking for passcode?

dont have a passcode. went through the recovery process and ipad is still asking for passcode?

See Here > http://support.apple.com/kb/HT1808
You may need to try this More than Once... Be sure to Follow ALL the Steps...
Take your time... Pay particular attention to Steps 3 and 4.
After you have Recovered your Device...
Re-Sync your Content or Restore from the most recent Backup...
Restore from Backup > http://support.apple.com/kb/ht1766

I have reset my iPhone 5 and now it is asking me to activate my phone with my apple ID but when i put in my details in its say the my email address cannot be used to unlock my iPhone? help!

I have reset my iPhone 5 and now it is asking me to activate my phone with my apple ID but when i put in my details in its say the my email address cannot be used to unlock my iPhone? help!

You need the Apple ID and password from the previous owner who set the Activation Lock. Where did you get this phone?
iCloud: Find My iPhone Activation Lock in iOS 7
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My iPod used to be signed in with my moms apple ID but now I have my own. When I opened IMessage it wanted me to sign in, but on the last step it said, "your email can't be verified since its already in use" please help I want to use IMessage.

My iPod used to be signed in with my moms apple ID but now I have my own. When I opened IMessage it wanted me to sign in, but on the last step it said, "your email can't be verified since its already in use" please help I want to use IMessage.

Hi Kanemelinda8833,
Welcome to the Support Communities!
The article below may be able to help you with this issue.
Associating and verifying email addresses with your Apple ID
http://support.apple.com/kb/HE68
Also, make sure you have signed out of your Mom's Apple ID and are signed in with your own Apple ID on this device.
Click on the link to see more details and screenshots.
iOS 6 and OS X Mountain Lion: Link your phone number and Apple ID for use with FaceTime and iMessage
http://support.apple.com/kb/HT5538
Sign out of your Apple ID on all iOS devices, in the following locations:
Settings > Messages > Send & Receive. Tap your Apple ID, then tap Sign Out.
Sign in to your Apple ID on your device.
When activation is complete, your Apple ID and all verified email addresses should be visible in Settings > Messages > Receive At
Cheers!
Judy

After finally getting my imac from fedex, cannot get past the Update Apple ID and to use ICloud I have to change my app id. okay, but the red keeps saying that email address is already being used. is it because I am on the apple site on a netbook pc?

On the Update Apple ID screen to use ICloud, I get a red message that email address is already being used. It does not accept my email address? I do not understand what the screen is asking me. Is this because I am using the apple ID on a netbook for this note or what.
Is there a way to bypass this screen if I don't want to use ICloud? I don't want to screw up the original setup of my imac. If I could get to the desktop, then I would know what OS and programs are in my machine.

Hi, hopefully you've called Apple on this... you have 90 days free phone support.

Just bought a new iPhone and am having trouble with iTunes and App Store. I can log in to Cloud, iTunes, and app store but once I try to download, it says "Youe apple id has been disabled". I've reset my password three times and have no issue on my Pad.

Just bought a new iPhone and am having trouble with iTunes and App Store. I can log in to Cloud, iTunes, and app store but once I try to download, it says "Youe apple id has been disabled". I've reset my password three times and have no issue on my Pad.

Hi FuzzyDunlopIsMe,
Welcome to the Support Communities!
It's possible that resetting your password multiple times has triggered this security. Click on the link below for assistance with your Apple ID Account:
Apple ID: Contacting Apple for help with Apple ID account security
http://support.apple.com/kb/HT5699
Here is some additional information regarding your Apple ID:
Apple ID: 'This Apple ID has been disabled for security reasons' alert appears
http://support.apple.com/kb/ts2446
Frequently asked questions about Apple ID
http://support.apple.com/kb/HT5622
Click on My Apple ID to access and edit your account.
Cheers,
- Judy

I have just reset my my iPhone 4s and it is stuck on the apple screen, not being recognised by iTunes and fully charged, any ideas how to get it to turn on properly?

I have just reset my my iPhone 4s and it is stuck on the apple screen, not being recognised by iTunes and fully charged, any ideas how to get it to turn on properly?

Hi Cjroyle,
Thank you for using Apple Support Communities.
From your post I understand that your iPhone will not boot past the Apple logo on the screen. To troubleshoot this issue I'd like you to please follow the steps in the article below.
iOS: Not responding or does not turn on
Take care,
Alex H.

My ipod screen wont slide to unlock and i have just reset it to factory settings, help!

my ipod screen wont slide to unlock and i have just reset it to factory settings, help!

Seems like a hardware problem. An appointment at the Genius Bar of an Apple store is in order.

I am trying to set up an account to use eprint but it says my email address is already being used. H

i am trying to set up an eprint account and to do so i need to give an email address, having done so i am being told my email address is already being used. i cannot add another address as i do not have one. help

Hi priceg924;
I hope you are having a great day and sorry to learn that you are having this issue.
Let's try this -
To help you better I will need to know the following; What printer do you have? Please include complete printel model.
It may help later if you let me know what (OS) Operating system you are using.
For a very complete list of troubleshooting steps in regards Eprint go to this article Click here.
Before you try any troubleshooting steps do the following;
- Erase all cookies and browsing history.
- Do not include signatures in your email.
- Restart the computer.
I will also take the following general steps to ensure that this is not creating an issue.
- Set an Static IP address to the printer. Depending on your printer model will be the procedure to do this.
- Use Google public DNS servers which are 8.8.8.8 and alternate Server is 8.8.4.4 the way you set this is
Also this is what I heard from other members of the forum.
I heard here (other members of the community) that there is an issue that engineer are working on diligently that may be affecting this particular process. At the same time I know that other members have some success using this steps aforementioned.
Hope this helps and let me know if I can help you in any other way;
RobertoR
You can say THANKS by clicking the KUDOS STAR. If my suggestion resolves your issue Mark as a "SOLUTION" this way others can benefit Thanks in Advance!

I have just reset my 3gs - i have put in my apple ID and password, then it asks for my birthday, then it says 'Update apple ID' and wont let me put my email address in as its already being used??

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