I have just started to get pop up on my mac book and it is saying i have won a prize how do i stop it

i have just started to get pop ups on my mac book pro how do i stop the cause it is causing safari to freeze  and not respond

Your device is in recovery mode.  Follow the steps in this article: Recovery mode - Support - Apple

Similar Messages

  • How do i get more memory on my mac book air? is says that i can add 2 more gig how?

    how do i get more memory on my mac book air? is says that i can add 2 more gig ??? or wat files can i delete

    Macbook Air memory is soldered to the logicboard.
    You can only get 4GB or 8GB (2012 Models) in the Air when you order it that way.  Otherwise, you're stuck with 2GB.
    Unless you're talking about hard drive space - then it is upgradeable - click HERE to see which one corresponds to your model.

  • My problem started when i connected my iphone5 into mac book and i started restoring data, by that i lost my recent photo's ,i tryed a program but it was recovering the previous photo's not the recent once ... need ur help what to do plz....thank u

    my problem started when i connected my iphone5 into mac book and i started restoring data, by that i lost my recent photo's ,i tryed a program but it was recovering the previous photo's not the recent once ... need ur help what to do plz....thank u

    Not much you can do.  You overwrote your current data with older data when you restored the phone from that backup.  Your data's gone.

  • TS1367 my mac book air opens to the password but won't go any further it stop right there!  What soulh I do?  I am sure I have the right pass word!

    My Mac book air opens to m the password but won't go any further,  it stop right there!  what should i do?  I am sure i have the right password

    Here's an old fix for the problem. Don't know it applies now:
    Clearing Caches to Fix Login Problem
    You will need to type some Unix commands. If you are not comfortable with this, I don't know of anything other than a re-install. But if you are careful, you should be OK. I recommend you print this out in a largish mono-spaced font so you don't miss any spaces (or add extra ones). Note that case is important.
    Be careful. Some of these commands are dangerous, since you are going to be root.
    Start up in Single-user Mode. When this has finished you will see a prompt ending in '#', although there may be other messages. Enter the following commands after the prompt:
    /sbin/fsck -fy
    Press RETURN. Wait a few seconds for 8-10 lines of output. If the last line says repairs were carried out, repeat this command until you get a message 'The volume <yourdiskname> appears to be OK'. Then continue with:
    /sbin/mount -uw /
    cd /Library/Preferences
    rm com.apple.loginwindow.plist
    rm com.apple.windowserver.plist
    cd /Library/Caches
    rm -r *
    cd /System/Library
    cd /System/Library/Caches
    rm -r *
    reboot
    Press RETURN after each command.
    This should now take you to a proper login screen after the normal boot sequence. You should then Repair Permissions by using Disk Utility (in your /Applications/Utilities folder).
    If it isn't applicable in your version of OS X, then I suggest:
    Be sure you backup your files to an external drive or second internal drive because the following
    procedure will remove everything from the hard drive.
    Reinstall Lion, Mountain Lion, or Mavericks
         Boot to the Recovery HD: Restart the computer and after the chime press and hold down the
         COMMAND and R keys until the Utilities menu screen appears. Alternatively, restart the computer and
         after the chime press and hold down the OPTION key until the boot manager screen appears.
         Select the Recovery HD and click on the downward pointing arrow button.
         Repair the Hard Drive and Permissions: Upon startup select Disk Utility from the Utilities menu.
         Repair the Hard Drive and Permissions as follows.
    After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list.  In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive.  If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the main menu.
         Reinstall Lion/Mountain Lion, Mavericks: Select ReinstallLion/Mountain Lion, Mavericks from
         the Utilities menu, and click on the Continue button.
         Note: You will need an active Internet connection. I suggest using Ethernet if possible because it is
                    three times faster than wireless.

  • Just bought the new mac book and iweb isn't on it but ilife is how can i get iWeb?

    I just bought the new macbook and it has garage band, imovie, iphoto but doesnt have iweb. How can i get it now?

    iWeb and iDVD are no longer. If you have a DVD with iLife then you can install iWeb from that DVD. There are other applications like iWeb such as RapidWeaver and SandVox. Otherwise, you will need to purchase an iLife boxed set from a third-party vendor such as amazon.com.

  • I have just started to import CD's onto I tunes, all albums and tracks are being picked up but in the album view they are not being stored together, they appear as unknown album

    I have just started to import CD's onto itunes, all albums and tracks are being picked up, but in the album view they are not being stored together, they appear as unknown album

    Hello Flemcat,
    After reviewing your post, it sounds like you are missing content from iTunes library. I would recommend that you read this article, it may be able to help the issue.
    iTunes: Finding lost media and downloads - Apple Support
    Thanks for using Apple Support Communities.
    Have a nice day,
    Mario

  • I have just started to use Muse for our design agency and learning how to build ourselves a new site, I have manged to create a basic lightbox which contains sliding images, what I need to do now is have a pop up window which goes into detail about the pr

    I have just started to use Muse for our design agency and learning how to build ourselves a new site, I have managed to create a basic lightbox which contains sliding images, what I need to do now is have a pop up window which goes into detail about the projects, what I would like is a piece of text  or icon that when you roll over it and then click a separate window pops up with additional information in, once finished reading the info you can then click to close the box, any advice on how to do this?

    The best way to do what you're asking is with the Composition widget. Start with the Tooltip preset, which, by default shows the info on rollover. You can change the option to show on click, which is what you're after. You can also add the close button or have the info disappear on rollout.
    David

  • HT201302 I am trying to copy photos from an iPad to a Mac Air, but iPhoto does not recognize them Do you have to use PhotoStream to do this. Please forgive the ignorance, but we have just started moving to apple products and I know nothing about them. Tha

    I am trying to copy photos from an iPad to a Mac Air, but iPhoto does not recognize them. Please forgive the ignorance, but we have just started moving to apple products and I know nothing about them. Do you have to use PhotoStream to do this?

    How did the photos that you want to copy off get on the iPad  ? To copy photos to your computer that were taken with the iPad, copied to it via the camera connection kit, or saved from emails/websites then see this page - on a Mac you should be able to use iPhoto, Aperture or Image Capture
    To copy photos that were originally synced from a computer you will need a third-party app on your iPad such as Simple Transfer which can copy them off via your wifi network. But as photos are 'optimised' when they are synced to the iPad, any that you then copy back to a computer may not be exactly the same as they originally were on your computer.

  • I just upgraded to the New OS on my Mac Book Pro and now my trackpad does not zoom in or out.  I looked at system settings on trackpad and it is set, but does not work How do I get it started?

    I just upgraded to the New OS on my Mac Book Pro and now my trackpad does not zoom in or out.  I looked at system settings on trackpad and it is set, but does not work How do I get it started?

    This is really unfortunate. I'm sorry that nothing works. I was going to mention holding down the power button and doing a force shutdown but you already did that. You might need to take it into the Apple store. I don't know if booting into safe mode would help. You would have to turn off the machine again, hit the start button and hold down the shift key after you hear the tone, but normally you would let go of the shift key when you see the apple logo and spining wheel. Maybe by holding down the shift key after you here the tone will cause the screen to come back on? The other option is to start up from the 'install disk' if your machine came with one. You would insert the disk, then shut down the computer, and hold down the C key right after hitting the start button.
    Here's the link for the safeboot
    http://support.apple.com/kb/HT1564?viewlocale=nl_nl

  • I have just started on an Ipad 3.  During the the start up it selected an unkown language that I cant return to English so I cant interact with the Ipad at all.

    I have just started on an Ipad 3.  During the the start up it selected an unkown language.How can I  return to English  as I cant undrstand orinteract with the Ipad at all.

    If you go to you home page choose settings which is the grey app with a wheel on it. When that opens it is automatically on general. On the right side of the screen you need to scroll down to the bottom. When you get there, there will be one white bar at the bottom and then above that there will be a group of four options. If you click on the third one that will open the section with language. The first one in that is language. Tap the arrow and choose English in that. I hope that works.

  • I have just started using WD external hard drives, I use it to save my movies and music on. On more than one occasion, when I connect to my MacBook it erases everything on had on there. Can someone please help with this problem?

    I have just started using WD external hard drives, I use it to save my movies and music on. On more than one occasion, when I connect it to my MacBook it erases everything I had save on the hard drive. Can someone please help me with this problem? I am super tired of having to put all of my movies and music on the hard drive just to have it erased again. The products I am using are WD 4TB My Book and 2 TB My Passport external hard drives. When it happens, there is always an icon that reads, EFI, along with the My Book icon. Thank you for your assisstance.

    dwgar1322 wrote:
    I have just started using WD external hard drives, I use it to save my movies and music on. On more than one occasion, when I connect it to my MacBook it erases everything I had save on the hard drive. Can someone please help me with this problem? I am super tired of having to put all of my movies and music on the hard drive just to have it erased again. The products I am using are WD 4TB My Book and 2 TB My Passport external hard drives. When it happens, there is always an icon that reads, EFI, along with the My Book icon. Thank you for your assisstance.
    Yes, you have WD software installed  REMOVE IT !! 
    WD has warned its customers about their huge mistake that their software doesnt work on Mavericks and causes data loss.
    (also dont use WD drives anymore)
    Read all about it here:
    https://discussions.apple.com/thread/5475136?start=255&tstart=0
    See their website on removing the destructive WD software here:
    http://community.wd.com/t5/External-Drives-for-Mac/External-Drives-for-Mac-Exper iencing-Data-Loss-with-Maverick-OS/td-p/613775
    Western Digital External Hard Drives Experiencing Data Loss On OS X Mavericks
    http://www.cultofmac.com/252826/western-digital-external-hard-drives-experiencin g-data-loss-on-os-x-mavericks/

  • HT204291 my airplay from my MacBook Pro to my tv through my apple tv is fuzzy- it just started being fuzzy about 2 months ago- it used to be clear- anyone else have this problem?  How can I fix it?

    my airplay from my MacBook Pro to my tv through my apple tv is fuzzy- it just started being fuzzy about 2 months ago- it used to be clear- anyone else have this problem?  How can I fix it?

    Hi freezebri,
    The following steps may resolve your issue:
    Apple TV: Basic troubleshooting
    http://support.apple.com/kb/ht1551
    If your TV screen appears fuzzy or black (you see no video)
    Make sure the television you are using supports the Apple TV resolution requirements. Please see the Apple TV technical specifications.
    When you connect power, check to make sure the LED turns on. If the LED is not on, then verify with a known good power outlet or connect something else to the outlet you're using for Apple TV and make sure it works (such as a lamp or clock).
    Make sure you're using the correct video cables and that they are connected firmly to Apple TV and to your TV.
    Connect the HDMI cable directly into the Apple TV and your television, remove any third party devices or adapters.
    Make sure the input setting you've selected on your TV matches the input you have your video cables connected to. See the documentation that came with your TV for more information.
    Change the Apple TV resolution by pressing and holding the Menu and Up button for six seconds. The Apple TV will automatically cycle to the next resolution at approximately 20 second intervals. Pressing the Selectbutton will immediately cycle to the next resolution.
    If you are connected via HDMI, try unplugging and replugging your HDMI cable.
    If HDMI isn't working on an Apple TV (1st generation), try component cables instead (and disconnect the HDMI cable temporarily). Read more about HDMI vs component video.
    Hope this information helps ...
    - Judy

  • Hi.  I have just started using Adobe Photo Elements 11 and Adobe Premiere Elements 11.  I have many pictures in my photo gallery that I would like to use for a project that I am working on.  I opened my photo gallery and it indicated that I could not use

    Hi.  I have just started using Adobe Photo Elements 11 and Adobe Premiere Elements 11.  I have many pictures in my photo gallery that I would like to use in a project that I am working on.  When I opened the photo gallery it said I could not use the photo gallery because it has not been updated.  Can someone please help me with this...let me know how to do this...or...Thank you,

    BNN, even though I understand what KT is saying, your thought resonates with mine. When it comes to building and maintaining my website, I see myself more as a photographer than as a web designer. Hence, even though Apple may not be actively developing (and we are guessing on this one, arent we) iWeb, the existing functionality should do plenty of good to me for next couple years at least.
    That said, they released a point update a few days back and with the whole cloud thing building momentum and mobile me going for free, why would Apple want to pull the plug on such a fantastic product?

  • I have just started using iPhone 4s and cannot find out how to delete unwanted photos. I have used iPhone 3 gs for last 2 years and had no problem with this. Phone is connected to i cloud. Help please.

    I have just started using iPhone 4s and cannot find how to delete photos. Have used iPhone 3 GS for last 2 years and not had this problem. I have iCloud for my Apple family and don't know if this is causing problem. Help please.

    Log in to icloud.com with your Apple ID. Once you're logged in, click on your name on the upper right corner. Click Advanced and then Reset Photo Stream. This will delete all your photos in the album Photo Stream in your iPhone 4S so make sure you have backed up (copy to Camera Roll or new folder) all those that you want to keep.
    This is the only way to do it with iOS 5 (not the beta releases)
    http://iphone-and-i.blogspot.com/

  • I have just started using Time Machine. I was thinking about deleting old E-Mails on my Mac to clean. Does Time Machine back up the E-Mails , if so how can I find them in Time Machine ??

    I have just started using Time Machine. I was thinking about deleting old E-Mails on my Mac to clean. Does Time Machine back up the E-Mails , if so how can I find them in Time Machine ??

    If you back up your mac before deleting your emails, Time Machine should back up your e-mails.
    I never tried this so i'm not sure to find them in Time Machine. To browse in your backups simply click the Time Machine icon in your dock. In the right bar, you can select an backup. Than you can browse in finder, in your backkup.
    EDIT: Just browsed and CT above was right. This topic might help you:
    https://discussions.apple.com/message/20154303#20154303

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