I have just subscribed for a monthly billing for my acorbat pro XI, the problem is i have clicked on the link on the email that have sent me to activate it but its still not allowing me to acess this and see my PDF's
i have just subscribed for a monthly billing for my acrobat pro XI, the problem is i have clicked on the link on the email that have sent me to activate it but its still not allowing me to acess this and see my PDF's, how to i activate my new license?
Can you explain the problem in more detail - "not allowing me to access" isn't clear to me. If you get any errors, please give the full wording. If you just don't seem to have any useful functions under TOOLS, make sure you are NOT still running Adobe Reader.
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Hi Team, I am fairly new at this & I'm trying for the first time to download a movie, however its not allowing me to play as it says I need to download quicktime which I have tried to do, I have this application now but its still not allowing me to play movie, any help please for someone who hasnt got a clue
where did you download the movie from?
what is it doing when it wont allow you to play the movie?
since you downloaded quicktime is it still asking you to download quicktime? -
I 'think' my Ipod Touch is in recovery mode and people say to hold the power and home button for 10 sec and i did, but its still not turning back on. Plus its dead and wont charge. PLZ HELP ME!!!!
- If in recovery mode the screen will have an iTunes logo with an USB plug.
- Have you tried connecting it to your computer for a n hw and then see if it appears in iTunes. If it does restore the iPod.
- If screen is blank, try placing he iPod in recovery mode and then restoring. For recovery mode:
iPhone and iPod touch: Unable to update or restore -
my ipad mini is not syncing music onto in, my ipad has been replaced to see whether the issue is to do with the ipad but its still not working.
ive tried everything and ive been to the store which was when i was given a new ipad mini. i have a a windows PC please help thanksAre you attempting to sync music from your iTunes Music Library on your PC?
What options do you have set on the Music Tab for your iPad in iTunes?
What happens when you sync?
Any error messages? -
my itune keeps saying i need the 64 bit, ive followed the instructions on redownloading itunes, but its still not working.
Hello 19Brenda94
Start with removing iTunes in the order of the first article states, which is iTunes, Apple Software Update, Apple Mobile Device Support, Bonjour, Apple Application Support (iTunes 9 or later). Once that is done, then download iTunes 64 bit version from the second link below and run that installer.
Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
http://support.apple.com/kb/ht1923
iTunes 11.1.5 for Windows (64-bit)
http://support.apple.com/kb/DL1615
Regards,
-Norm G. -
Downloaded a pdf reader on ma fone but its still not opening pdf files
Hello house I use a blackberry tour 9630 and I downloaded a pdf reader on ma fone but its still not opening pdf files ......wHat could be the problem pls I nid assistance
Can you explain the problem in more detail - "not allowing me to access" isn't clear to me. If you get any errors, please give the full wording. If you just don't seem to have any useful functions under TOOLS, make sure you are NOT still running Adobe Reader.
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Im trying to get some purchased songs to sync onto my ipad, but when i try it says they could not be synced as i need to authorise my computer which has been done already but its still not syncing them can someone help please?
Hello there, Gemss.
The following Knowledge Base article offers up some great recommendations for the issue you're describing:
iTunes repeatedly prompts to authorize computer to play iTunes Store purchases
http://support.apple.com/kb/TS1389
Although all of the scenarios may be applicable, many folks find that the following section helps resolve their issue most often:
Authorize using the correct account name
The items you're trying to play might have been purchased using a different iTunes Store account. To determine which account was used to purchase an item, follow these steps:
Select a purchased song in your library and choose File > Get Info.
Click the Summary tab. Note the Account Name that appears in the list. This is the account name (Apple ID) you'll need to use when authorizing your computer to play this purchase.
Note: The account name that appears is the one you used when purchasing the item and does not change if the account name (Apple ID) changes.
If you've authorized the Apple ID that is shown in the Summary tab, you can check the purchase history for that Apple ID from Store > View My Account. If your purchase history does not reflect the purchase of the items in your iTunes library, consider any other Apple ID you may have created, and authorize the computer for your additional Apple ID.
If you forgot the password to one of your accounts, you can recover it using Apple's password-recovery website.
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro. -
ok so my ipod touch is saying theres no music on it but when i plug it up and get on itunes it says theres music on it but its still not showing up on my ipod. help anyonee??
Have you tried resetting your iPod:
Reset iPod touch: Press and hold the On/Off Sleep/Wake button and the Home
button at the same time for at least ten seconds, until the Apple logo appears.
Next would be to unsync the music and then try syncing the songs to the iPod
- Last would be to restore from backup. -
I want to share Microsoft word from my desktop mac to my laptop but every timeIi try and do it, it says that it can't open because it is not supported by the software. I have tried several times and updated it on the mac but its still not working. Any ideas?
You need to install Office on the computer from the installer DVD or disc image you purchased.
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I need help, i bought an itunes gift card but when i try to redeem my account it says invalid code. I even checked the code and i had it 100% right but its still not working. The shop in which i bought it wont take it back so i dont know what to do. Please help.
iTunes Store: Invalid, inactive, or illegible codes
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My MacBook Air won't turn on? I have to dropped it but earlier in the day I got a notification about a full single drive. I have tried the ideas in the communities but its still not working, help!
See this article:
http://support.apple.com/kb/ht3964
Find the section that applies to your computer, and follow the instructions.
Shut down the computer.
Plug in the MagSafe power adapter to a power source, connecting it to the Mac if its not already connected.
On the built-in keyboard, press the (left side) Shift-Control-Option keys and the power button at the same time.
Release all the keys and the power button at the same time.
Press the power button to turn on the computer.
Note: The LED on the MagSafe power adapter may change states or temporarily turn off when you reset the SMC. -
HT4623 hello i have my phone unlocked by me network but its still not working
hello i have my phone unlocked by my network but its still not working
which iphone? carrier locked to ? carrier you are using now ? how did you unlock it ?
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I bought a brand new ipad air, but I am not allowed to download ie. pages and keynotes for free, as promised?
The free only counts for devices activated after September. So first you need to activate the iPad (go through all the set up stuff), then, using the same Apple ID you used to activate the iPad, go to the App store and search for Pages, etc. When you download them you should see them for free.
Being free is tied to the Apple ID used to activate a device. For example, I bought my iPod in June, so I'd need to pay for the apps, which is why they're not universally free in the app store.
After you activate the iPad it may take a little time for the app store to realize 'yeah, just got a new device, this purchase is free'. I've seen people say they go right in, see it for cost, then go back in a little bit and the apps are now free. -
please help creative cloud keeps telling me i have my account on 2 computers but i do not, why is it saying this and how do i change it
Hi LeeW,
It would give you the option to Deactivate on both the machines. Please do so and then activate it back.
~ Arpit -
I clicked on a link in an email that may be spam/phishing. How can I scan my mac book pro for viruses?
You can just download the free ClamXav and scan your entire drive - but as there are no known viruses for OS X (although there is malware - see Thomas Reed's excellent Mac Malware Guide) it's very unlikely that you have a virus.
The best source against malware is OS X itself and common sense. Don't click on links in suspicious emails and be careful of anything that wants to install something on your computer that is not from a reputable source.
Clinton
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