I have just subscribed to Adobe Export and my debit card has been charged but I cannot convert a pdf into a word format on my mac. Does it take time to process? I have purchased the package about thirty minutes ago?

I have just subscribed to Adobe Export and my debit card has been charged but I cannot convert a pdf into a word format on my mac. Does it take time to process?

Hi nickel13,
What is the problem you are facing?
Is this happening with a single PDF file?
Regards,
Florence

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Thanks for visiting Apple Support Communities.
Restoring your iPod to factory settings is the best way to try and get it back to working order. You can use the instructions below to restore it:
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http://support.apple.com/kb/ht1339
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Hi,
I have just upgrade the creative cloud CC version and upgrade the acrobat pro to XI version.
when I convert a pdf file to word format, it show the error "Save As failed to process this document. No file was created."
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Thx.
Alfred Li

alfredadli wrote:
Please show me what else I can do to fix this problem.
Fisrt step would be to ask in the proper forum.
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I have just subscribed to Adobe Export and my debit card has been charged but I cannot convert a pdf into a word format on my mac. Does it take time to process? I have purchased the package about thirty minutes ago?

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