I have just switched my new iMac on but it's asking for a password ?? What password ?? It's not my Apple ID so how do I find out this password - could the store have put in a password when transferring my old computer files over to new iMac ??

I have just turned on my new iMac .. in store they said it was that simple !! BUT it's asking for a password ??? How do I know what this is as haven't set one up ? I had my old computer files migrated over onto this new iMac - is it possible they set up a password ? No one has given me. A password they said just turn it on and you are in !! Help - thanks

Yep will do in the morning ... Frustrating as thought it would be simple ... It's middle of the night here in the uk - thanks

Similar Messages

I just bought a new apple imac pro laptop. the did the updats at the store and put in a password for me.I got home and the password doesn't work.

I just bought a new apple imac pro laptop. the did the updats at the store and put in a password for me.I got home and the password doesn't work.

Resetting User Password in Lion, Mountain Lion & Mavericks
Boot into your Recovery Partition by hold down the Command and R keys whilst booting.
When the Recovery screen appears, go to the Utilities menu and open Terminal.
In Terminal, type:
resetpassword
...a small app will open and allow you to choose the user for whom you want to change the password. If you are the admin, be certain that you choose your admin user. Type in your new password twice and give yourself a good hint. Click OK (or Done or whatever) and reboot, enjoying the use of your new, hopefully memorable, password.
Good luck,
Clinton

HT4906 I want to download the new updates I think to the 10.9 but our mac was given to us and when it comes to the last page it asks for the user name and password but this mac was wiped clean. How do I find out this info so I can get iPhoto?

I want to download the new updates I think to the 10.9 but our mac was given to us and when it comes to the last page it asks for the user name and password but this mac was wiped clean. How do I find out this info so I can get iPhoto? To be honest I'm not even sure what type of Mac I have and don't know how to find out what kind it is
I'd also like to make address labels and don't know where to find that either

You would make address lables with the Contacts app.
If you don't have the user name and password used to set up the machine then you need to purchase the apps for yourself.

How can I find out this person who has been emailing me every few months. I have one of the emails full header that I retrieved on my iPhone.

How can I find out this person who has been emailing me every few months. I have one of the emails full header that I retrieved on my iPhone. I omitted my email address for privacy, but mostly it is original. Is this email a scam? I don't know who this person is. Thanks in advance!
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References: <DCB3F2E14C7D47B8AC60CB1A86EE0D75@RaleighHP3> <[email protected]> <[email protected]>
Message-ID: <[email protected]>
Date: Sat, 5 Jul 2014 14:11:30 -0700
From: E L JR HERMANN <[email protected]>
Reply-To: E L JR HERMANN <[email protected]>
Subject: Fw: Volkswagen Ad     (FROM AL HERMANN, PLEASE WATCH THIS ONE)
To: undisclosed recipients: ;
In-Reply-To: <[email protected]>
MIME-Version: 1.0
Content-Type: multipart/alternative; boundary="2017413661-1636348801-1404594690=:35141"
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=0A=0A =0AOn Saturday, July 5, 2014 3:47 PM, E L JR HERMANN <ehermann9148@b=
ellsouth.net> wrote:=0A =0A=0A=0ATHAT WAS GREAT IT REALLY GITS THE POINT A=
CROSS!=0A=A0=0AI sending it to all on my e-mail list. HOPE YOU DO THE SAME.=
=0A=A0=0AAl Hermann =0A=0A=0AOn Wednesday, July 2, 2014 10:14 AM, Bobbie Ra=
gsdale <[email protected]> wrote:=0A =0A=0A=0A=0A=0A=0A =0A=0A =0A=0A=0A =
=0A=0A =0A=0A =A0          =0A=0A =0A=A0 =0A>>>=A0 =0A>>>What a brilliant =
way to communicate how risky it is to use mobile phones while driving! Mor=
e than 1.5 million views in 3 days! =0A>>> =0A>>>https://www.youtube.com/e=
mbed/JHixeIr_6BM?rel=3D0&autoplay=3D1&iv_load_policy=3D3
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12pt;"> <div dir=3D"ltr"> <font face=3D"Arial" size=3D"2"> On Saturday, Ju=
ly 5, 2014 3:47 PM, E L JR HERMANN <[email protected]> wrote=
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POINT ACROSS!</span></div><div><span></span> </div><div><span>I sendi=
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</div></div>=0A                  <div>=0A                  <div class="3D""yi=
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span></div></div></div> =0A                  <div>=0A                  <div=
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If you don't know the sender, then it is most likely a scam or spam email. I get them every day - I just delete them. I also get daily notices from Facebook or someone called Adriana at Facebook even though i do not have an account there. Can't do anything about it - just delete it.

HT201209 I want to use a gift card but it's asking for credit card info. I do not have a credit card. what do I do?

I want to use a gift card but it's asking for credit card info. I do not have a credit card. what do I do?

Hi Toastcafe,
If you are having issues setting up an iTunes Store account without a credit card so you can redeem your gift card, you may find the following article helpful:
Apple Support: Creating an iTunes Store, App Store, iBooks Store, and Mac App Store account without a credit card
http://support.apple.com/kb/ht2534
Regards,
- Brenden

Just received a new Ipad Air, but IOS version is older than current IPad...can not load backup...How do I upgrade IOS version?

Just received a new Ipad Air, but IOS version is older than current IPad...can not load backup...How do I upgrade IOS version?

In order to upgrade the new Air 2, I had to select "set up as new" from the menu. So, after the IOS upgrade is done, how do I "restore" the data that is backed up on icloud from my old Ipad? I don't see a menu item for that . . .
Thanks

How can I quickly find out this PC in the RSPC

Hello Gurus,
I have already known the name for a process chain, how can I quickly find out this PC in the RSPC?
Many thanks,

Hi ,
Some Process Chain tcodes-
RSPC Process Chain Maintenance
RSPC1 Process Chain Display (uncheck the checkbox "Display only " if you have to make changes to the chain)
RSPC2 Process Chain Maintenance using a Type and variant
RSPCM Monitor daily process chains

HT1620 I'll try to install a new sofeware update but it's asking for a pin, do i need to make one or what pin do I need to use?

I'll try to install a new sofeware update but it's asking for a pin, do i need to make one or what pin do I need to use?

The PIN is what you use to unlock your phone. Start reading here — if you've forgotten what code you've set to unlock your phone, there is a reset sequence.

I am trying to add my sons email address to our family apple id but it says that it already associated with another apple id. How can i find out what the apple id is and take his email address off that one?

I am trying to add my sons email address to our family apple id but it says that it already associated with another apple id. How can i find out what the apple id is and take his email address off that one?

You may be able to find your Apple ID at Look up your old and forgotten Apple ID

Your trial has expired, I have a monthly subscription but photoshop is asking for a key, what gives?

I have a valid monthly subscription to photoshop/Lightroom.
I keep getting this message when launching photoshop cc. Lightroom works fine.
I uninstalled everything via the adobe uninstaller, I ran the adobe cc cleaner and rebooted.
I then reinstalled adobe create cloud and installed both lightroom and photoshop AFTER signing in, they were both installed from the creative cloud menu. It says my programs are both up to date, yet when I launch Photoshop I get the trial has expired page, I click "License this software" sign in with my valid adobe ID email, hit "sign in" and it keeps prompting for a license key. I was NEVER given a license key so what gives?
What is going on.....I'm getting very frustrated with this software, was working fine, have been using it for months now.
OS: Mac OSX 10.9.2
Please help......
Thanks
Ryan

There are no billing issues, I have checked it.
Adobe CC does not require serial number, to install & activate it, please go to www.creative.adobe.com .Download, install & activate it from there.
Please let me know if it is asking for serial number when you are trying to activate the CC.
Do refer to: http://forums.adobe.com/message/6288501
In that case, you can follow http://helpx.adobe.com/creative-cloud/kb/ccm-prompt-serial-number.html.
Regards
Rajshree

HT201343 Forgot my password for the Apple TV. How do I find out what it is? It is not my Apple ID.

Forgot my password for the Apple TV.
I was trying to mirror my computer via Apple TV on the TV Screen.
I have done this many times but now I am being asked for the airplay device passord.
I tried my Apple ID and the WiFi passwords but neither worked.
How do I find out what it is?
Joeblu

Try going into the setting and under "AirPlay" change the code!
Hope this helps.

I moved to a new pc but have the FF profile from the old one and how do I find out which FF version the old FF was?

I want to use the old version of FF from my previous pc. I saved the profile folder etc on the old pc. The old HD is attached to the new pc via USB. How do I tell what version the old one was?
After installing the old version on the new pc I want to use the former FF profile file on the new pc installation of FF.
I have the sessionstore backups etc. from 3/21.
BTW I typed all this info earlier and support automatically butted in with a guess to what would be an answer. And in the process overwrote what I typed. Please try to get mozilla to prohibit this behavior.

Sorry to hear that the forum lost your question.
I'm not sure I understand why you need an old version of Firefox. Were you way behind in updates? Normally when you install the current version, it will seamlessly update/convert any obsolete files in your profile folder to current versions.
Perhaps I'm answering the wrong question. If the question is: "how do I get a new installation of Firefox to use all my old settings" then I can give you a way to do that.
''This assumes you might have data in your new Firefox that you don't want to overwrite and preserves your current profile.''
Go ahead and open your old profile folder in a Windows Explorer folder. At this level you should see a bookmarkbackups folder, among others. Later you'll copy the ''entire contents'' of the old profile folder to a new location on your C drive.
'''Overview'''
These are the steps:
# Create a new Firefox profile
# Remove everything from that new profile folder
# Copy in everything from the old profile folder
'''Create a new Firefox profile (Windows)'''
Exit Firefox and start up in the Profile Manager by pasting the following into the Start menu search box (or Run dialog) and pressing Enter:
firefox.exe -P
''Do not delete anything here! Any time you want to switch profiles, exit Firefox and return to this dialog.''
Click the Create Profile button, assign a name like OldSettings, and skip the option to change the folder location. Then select that new profile in the dialog and start Firefox.
'''Open the New Profile folder in Windows Explorer'''
Firefox in the new profile should look like a factory fresh installation. Open the Troubleshooting Information page using either:
* "3-bar" menu button > "?" button > Troubleshooting Information
* Help menu > Troubleshooting Information
* type or paste about:support in the address bar and press Enter
In the first table, click the "Show Folder" button. Firefox will launch your brand new profile folder in Windows Explorer.
Leaving that folder open, switch back to Firefox, and Exit. Either:
* "3-bar" menu button > "power" button
* (menu bar) File > Exit
When Firefox closes, the profile folder should be front and center, or you can activate it using the Task bar.
'''Copy Old Data in Place of New'''
In that new profile folder, select all the contents and delete.
Leaving that window open, switch over to your old profile folder. At this level you should see a file named places.sqlite. If that isn't visible, try moving up a level until you find it.
Select everything (Ctrl+a) and Copy (either right-click > Copy or Ctrl+c).
Switch to the empty new profile folder in other window and Paste (either right-click > Paste or Ctrl+v). This may take a minute since some of the files are large.
'''Start Firefox'''
Firefox should start up in that new profile with the resurrected old profile data. Success?

Have deleted a Yahoo account from Mail but it keep asking for password

My Mail on the iMac has several email accounts for my wife and I, we have recently deleted my wifes Yahoo account because of spam mail, as well as deleting it through Yahoo, the email account in Mail was removed. Ever since we have been receiving prompts for the password to the deleted account. I have checked through preferences and there is definitely no reference to the account. Is there something else I need to delete?

thanks mende1 - I have lion and have checked as you have mentioned above - the email account is not listed there - it's still asking for the password though

How can I unlock an Ipod without having the option to put in a password, How can I unlock an Ipod without having the option to put in a password

My ipod is locked but does not give me an option to enter a password. When I turn on the Ipod I get a screen that shows my screensaver and reads "IPOD is disabled, connect to iTunes." I tried to connect but I get a message on iTunes saying, "iTunes cannot be connected to this Ipod because this Ipod is locked with a passcode. You must enter the passcode on the IPod before it can be used on iTunes." What do I do?

See this Discussion...
https://discussions.apple.com/message/17137573#17137573
From the More Like This Section on the right...

How Do I Find Out Which Version Of Appleworks I have

Can anyone tell me how I find out what version my Appleworks is? I have two folders for Appleworks as it is loaded twice on my computer and I want to delete one of them.

Hello
In fact, I assumes that Linda want to know which version is the US one and which is the UK one.
She may download the free Dale Gillard's "What AppleWorks Version? "
from
<http://www.geocities.com/dmgsoftware/appleworks/index.html>
Yvan KOENIG (from FRANCE dimanche 15 janvier 2006 10:44:26)

I have just switched my new iMac on but it's asking for a password ?? What password ?? It's not my Apple ID so how do I find out this password - could the store have put in a password when transferring my old computer files over to new iMac ??

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