I have just update my MacBook to Snow Leopard 10.6.3. Unfortunately I can not now connect to the internet. I have a time capsule that is connected to a router. This is working with other devices but if I try to connect with the MB everything stops?
I have updated my MB to Snow Leopard 10.6.3 - I know this means I am a little behind the times but the problems I am now having seem to justify my reluctance. Now am unable to connect to the internet! I use a time capsule connected via a router. Everything is still OK with every other device (PC, I phone, Ipod) in the house so I know the "Network" is still enabled and there is no problem with the ISP. Strangley whenever I boot up the MB it appears to freeze the network such that the other devices also will then not access the internet. To regain access I have to turn off the MB and reset the router. Any help gratefully recieved as I have tried some of the ideas i have found in the internet but nothing is working. Thanks.
That's odd.
Try this: Unplug your Time Capsule and your router. On your MBP, click the Wi-Fi icon and select "Open Network Preferences".
Click the lock icon to authenticate, then click the "gear" and select "set service order". Wherever AirPort (or Wi-Fi - I forget what Snow Leopard calls it) appears, drag it elsewhere in the list. Click OK, then Apply, then power up your router and TC.
If that doesn't result in any change, repeat the above but try making the service(s) you do not need "inactive".
The purpose of this is to reset or at least change your Network Preferences, which somehow got confused upon upgrading to SL.
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You are absolutely right.. when apple changed significant features in Lion and Mountain Lion .. they introduced a bunch of issues into networking which are bugs to this day..unacknowledged.. and without much that will fix them.. other than your reboot strategy.. which is like.. well that other OS.. where continual reboots are considered normal.
Old TC may also just suffer from age.. we continually tell people they have a lifespan.. 3years is the reliable span.. after that expect anything.. sudden death.. slow decline.. continual hassles and problems. If the backups are important to you.. then it is telling you in a very clear way.. replace me.. I am no longer happily providing services promised.
Now to specifics.. we don't know what the problem is.. if we knew we could give some work around.
The problem is odd in that it doesn't affect everyone.. if it starts .. people find it starts several months in to ownership.. it is never cured.. or even curable.. something like DNS or ARP table is being lost.. but it is not either of those things.
Is there a diagnostic routine I can run or any error detection I can look for?
Nothing much shows up anywhere. Including the TC log or local logs. It simply has lost the TC disk but not internet.
So.
Some things do help.
I don't know if you have pondini's resources.. TM is a complex piece of software.. it has multiple issues.
http://pondini.org/TM/Troubleshooting.html
Look at A1 .. load the widget.
A5 .. verify the backup.
A4 .. reset TM.
All of those things can help.. look at some of the typical problems.. C12 and C17 being the most common since Lion.. and exacerbated in Mountain Lion.. not fixed.
Some suggestions.
1. Keep names short, no spaces and pure alphanumeric. See C9 http://pondini.org/TM/Troubleshooting.html
2. Do not use 7.6.3 firmware... go back to 7.6.1 or even better 7.5.2 on an old one.
Firmware downgrade is easy in new utility. Hold down the option key whilst selecting version.
3. I recommend a very short dhcp lease time.. 20min for example. In whatever device is the router .. that can help keep things up to date.. and use dhcp reservation again to see if the address info helps to keep things updated.
4. Do turn on ipv6 local link.. which you need to anyway with 6.3 utility.
http://support.apple.com/kb/TS4597
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How to load 5.6 into ML.
1. Download 5.6 for Lion.
http://support.apple.com/kb/DL1482
Click to open the dmg but do not attempt to install the pkg.. it won't work anyway.
Leave the package open on the desktop so you can see the file. AirportUtility56.pkg
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http://www.timdoug.com/unpkg/
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You cannot uninstall version 6 (now 6.3 if you updated) so don't try.. and you cannot or should not run them both at the same time.. although I have had no problems when doing so.
For screen shots see this post.
https://discussions.apple.com/thread/4668746?tstart=0 -
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hawpotr wrote:
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