I have just updated my iPhone 4 with new ios5. I'm having trouble with ringtones. All of my ringtones exsist and will play manually on the phone but will not play when i recieve a phone call. Please help.

Please help.

Hello Courtney,
Thank you for the details of the issue you are experiencing when syncing your music to your iPhone. It sounds like iTunes is not able to locate the original file for the song to transfer it to your device. I recommend reviewing the following articles to locate you music files on your computer:
iTunes: Finding lost media and downloads
http://support.apple.com/kb/ts1408
Where are my iTunes files located?
http://support.apple.com/kb/ht1391
Thank you for using Apple Support Communities.
Best,
Sheila M.

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I have just update my iphone 4 to ios5. i cannot find my photos anywhere can you help? Thanks

i have just updated my iphone 4 to ios5. i cannot find my photos anywhere can you help? Thanks

Hey Kate
if you have backed up your iPhone, photos that were taken on the iPhone will be in the back up file. Any photos synced to your iPhone from a computer will need to be synced again. To restore your iPhone from a back up right click on the name of your iPhone in iTunes and select restore from back up.

I have just update my iphone 4 to iOS5 and it did all the usual restore stuff. The next time I connected to my Mac instead of syncing it started to restore again, any ideas?

I have just update my iphone 4 to iOS5 and it did all the usual restore stuff. The next time I connected to my Mac instead of syncing it started to restore again, thus locking my handset, any ideas?

This indicates corrupt files. A restore should resolve.
You might want to try a simple sync first

Hi, i bought an iphone 5 through ebay, when i am trying to activate, its asking for a icloud user name and password, but i am unable to contact the owner, but its not black listed. is there any solution? please help me.

hi, i bought an iphone 5 through ebay, when i am trying to activate, its asking for a icloud user name and password, but i am unable to contact the owner, but its not black listed. is there any solution? please help me.

Hello there, Ark.
It sounds like the iPhone has Activation Lock still activated. The following Knowledge Base article provides the methods available for removing the previous owner's account:
Find My iPhone Activation Lock: Removing a device from a previous owner’s account
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro.

I have just updated my iphone 4 to ios5 and now it wont play through my speakers

I Have an Iphone 4 and have just updated it to IOS 5 and now when i dock my iphone in my speakers and try play music theres no sound

I have same problem. basically Apply have made a pigs ear of the ios5 upgrade, rendering iphone docks useless.
The internet is full of complaints about this problem.
And Apple is doing what.....
Exactly, SFA !

HT4623 Please help! i have just update my iphone 4s with 7.4 update and my phone is now asking for a password which i dont have. I have tried my keypad lock i used before the update and also my itunes password and neither work, how do i rectify this ??

Please help! i have just update my iphone 4s with 7.4 update and my phone is now asking for a password which i dont have. I have tried my keypad lock i used before the update and also my itunes password and neither work, how do i rectify this ???

Did you buy this iPhone new from an authorized seller?

I have just updated my iphone 4s with ios7. since then i cant play movies from my netflix app with my av cable bought from the apple store. i get a message saying switch off mirroring on airplay, idont have air play and i dont have an apple tv. can anyone

I have just updated my iphone 4s with ios7. Since then i cannot play movies from my netflix app using my av cable to tv. which i baught from an apple store. i get a message saying turn off mirroring on airplay. i dont have airplay or an apple TV. what can i do?
Thanks jonmac22

Hi Everyone,
hope this message finds you all in time. The recent Apple TV update 5.1 is terrible. Apple knows it is which is why (thankfully for some relentless user -I have no idea who but I believe it was under threat) they have allowed to sign 5.0.2 again which means you can downgrade your Apple TV 2 and 3 to a 5.0.2 version via iTunes. Who knows how long they will keep the window open but I have downgraded my ATV early this morning. I couldn't post this earlier because I was out all day but I am doing it now.
Here's how to do it:
1) Connect your ATV to your computer via a Mini USB (not included with ATV but included with many other electronic devices) - in order for your ATV to appear in iTunes you must FIRST plug the USB cable to your computer and ATV and only THEN plug the power cable.
2) Download your ipsw restore file from Apple.
5.0.2 (ATV 2): AppleTV2,1_5.0.2_9B830_Restore.ipsw
5.0.2 (ATV 3): AppleTV3,1_5.0.2_9B830_Restore.ipsw
3) In iTunes select yout ATV, hold SHIFT and click on Restore
4) Find and choose the downloaded IPSW file in the Open Dialog Box and hit Next
5) As long as Apple still signs that version the Restore process will begin and will take a few minutes to complete.
Enjoy!
raadore

HT4623 I have just updated my Iphone 4 and now can't get into my phone as it is asking for a passcode which I don't have. Can anyone help?

I have just updated my Iphone 4 and now I can't get into it as it is asking for a passcode which I don't have. Can anyone help?

Did you get this device 2nd hand?

I have just updated my iPhones 5s with and my phone will not turn on one now please help

I have just updated my iPhones 5s with las test update ios 7.0.5 and my phone will not turn on one now please help

Try a Hard Reset,
press and hold both the Sleep/Wake and Home buttons for at least 10 seconds, until you see the Apple logo.
if that doesnt work you may need to do a restore
http://support.apple.com/kb/ht1808

I have just updated my iphone 4 and now its saying activate phone with apple id. i have and its not working

I have just updated my iphone 4 and it now says activate iphone. I have tried doing this with my apple id and it isn't working.

What is the exact message displayed?

I have just updated my iPhone to version 5.1, and the camera button next to the "slide to unlock" button does not work at all. It used to function well before the update. Can someone help??

I have just updated my iPhone to version 5.1. After the update, the camera button next to the "slide to unlock" button does not work at all. It used to function well before the update. It happens to my friends as well. What should I do? Can someone help?? Thanks!!!!

Slide the camera button up

HT5137 I have just updated my iphone to IOS but can't close apps I used to send them into wiggle then close but with IOS they don't wiggle they just open up again ......HELP

I have just updated my iphone to IOS but can't close the apps I have open, I used to send them into wiggle mode then close but now I have updated they won't wiggle they just open up again................HELP

shartez wrote:
.. can't close the apps ...
How to Close Apps
Double Tap the Home Button... Then swipe the App (not the icon) Upwards... Tap the Home Button when finished.
From Here > http://support.apple.com/kb/HT4211

I have just updated my iphone 3gs to iOS 5 (final version) and couldnt seen to activate the phone...any help

i have just updated my iphone 3gs to iOS 5 (final version) and couldnt seen to activate the phone...any help

To expand on Rudegar's comment, often, updating a jailbroken or hacked phone will permanently brick the phone.
If your phone was jailbroken or hacked to unlock it, it is now most likely completely useless.

Hello I have just updated my iphone 5 and it keeps requesting 2 old email addresses from I quests my old laptop any idea how to stop this ? Thanks

Hello I have just updated my iphone 5 and it keeps requesting 2 old email addresses from I quests my old laptop any idea how to stop this ? Thanks

Log out of the old ID, then login using the new one with the correct pw.

HT4623 I have just updated my iphone 4 to OS 6.0, but since then I have been unable to access my emails, also facebook and ebay apps are slow to load

I have just updated my iphone 4 to OS 6.0, but since then I can't access my emails as when trying to open a particular email I am presented with a blank screen. Other apps such as facebook and ebay take an absolute age to open.
Is anyone else having problems? what can I do to put it right?

I am having this problem. At first with the new iPhone 5, and then with the iPad 2. I am not sure why this is happening.
My gut feeling is this is an iO6 issue and here's why -
The problem mainly occurs with apps. I have about 150 apps, and when I plugged in the phone, iTunes went to sync all of them. The process would hang up after about 20 - 30 apps were loaded onto the phone. I could tell where about the process hung up because the apps on the phone showed up as "waiting".
Then on the iPad 2 I plugged in to sync and saw there was a huge "Other" component in my storage. It required me to restore the iPad 2 from backup. With this restore the same issues occurred - putting the apps back on the iPad would hang up. The videos on the iPad also got stuck - maybe after about 10 hours of videos transfered iTunes crashed.
My solution has been to soft reset the device, restart Windows, and continue the process until it's complete. This is remarkably inefficient and time-intensive but everything works with patience.
I have been wondering if others have had these same problems.

I have just updated my iphone to version 6.1

Hi i have just updated my iphone 4 to software version 6.1 on the screen it is now telling me to connect to itunes through my computer i connect it up and my computer registers that it is connected but itunes wont register that it is connected now i have no use on my phone can anyone help please

There are many things you can try:
-Turn the phone off, then turn it on again.
-Use a different charger cable
-Update iTunes (if you don't have the latest version)
-Reinstall iTunes
If nothing works, you should contact Apple or make a Genius Bar appointment.

I have just updated my iPhone 4 with new ios5. I'm having trouble with ringtones. All of my ringtones exsist and will play manually on the phone but will not play when i recieve a phone call. Please help.

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