I have just updated to itunes 11 and when I plugged in my ipod classic it locked up. When I tried again it said my ipod was corrupt and advised I reset it. I reluctantly did this as I lost all my music and now itunes just locks up when I plug in my ipod.
I have just updated to itunes 11 and when I plugged in my ipod classic it locked up. When I tried again it said my ipod was corrupt and advised I reset it. I reluctantly did this as I lost all my music and now itunes just locks up when I plug in my ipod.
Not if you first do a sync and have iTunes make a backup. However, if your only copy of the iTunes data is in the Touch, then you need to first copy the data to a new iTunes Library using third-party software such as Phone To Mac.
Similar Messages
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I am in tears! I have just lost all my music in my itunes and they are not located on my pc either as it's a new pc. Help PLEASE!
Did it used to be on that computer ? Your music library will only be where you put it, buying a new computer and installing iTunes on it will not put your library on it.
If you go in Edit > Preferences in your iTunes and on the Store tab tick the 'show iTunes in the Cloud purchases' tickbox then your iTunes purchased music might show in the Music part of your library with cloud icons against them for redownloading - if you've moved countries since buying the music or if it's no longer in the store then it won't show for redownloading. And check to see if you've hidden any of your purchases : iTunes Store: Hiding and unhiding purchases - Apple Support
For your own music (e.g. copied from CDs) and what you can't redownload then do you still have your old computer with it on, or do you have a backup of your downloads/library, or is it on your phone ? If on your phone then there are some programs listed halfway down this page which should be able to copy it back : Recover your iTunes library from your iPod or iOS device.
Or to copy it from a different computer : How to move your iTunes library to a new computer - Apple Support. -
I was updating my software on my iphone 4 and it crashed so it recovered it and i restored it from its back up. However I have lost all my music and my apps but not my pictures. How can i get my music back. I did not remove my phone from the computer until it had said it had finsihed.
Media and apps are not part of the backup. They need to be re-synced from your itunes library or re-downloaded from the store.
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I have an iPod Classic 5th Generation. I have not used it for about one month. When I turned it on, I had lost all my music and playlist files. The only thing left on the iPod was the music and audio books I have purchased from iTunes store. I tried to delete everything on the ipod by sliding the hold button and then pressing the center button and the menu and I saw the apple logo on the screen but the iPod wouldn't reboot. Any suggestions as to how I can delete everything on the iPod and then plug it into my computer to restore my music library? I am using a Windows 7 operating system.
Does both your Windows and Macbook iTunes have the same library of songs?
if it does then, much easier to proceed, else try to load the Macbook with the same library as Windows.
Note that only one of the Macbook USB port is good for iPod Classic, the other is too slow and may cause timeout, and I would suggest disconnect all other USB devices, while you Restore or Sync the iPod Classic.
Connect the iPod to the Mac, (if iTunes launch, please close it back.)
Use Disk Utility -> select the iPod Device->First Aid->Repair (use option FAT32)
After the Repair complete, eject the iPod.
Connect back to the Mac
When iTunes launch, Restore the iPod when Prompted, (use FAT32)
Sync your library.
Good Luck! -
I synced by ipod touch with itunes and it wiped all my music. Now itunes does not recognise my ipod. How can i fix this?
Here
iOS: Device not recognized in iTunes for Windows
or
iOS: Device not recognized in iTunes for Mac OS X
Does the iP{od work OK
Does it charge when connected? -
I recently tried to update my iPhone 3 software via my mothers Mac book comp - during the upgrade I lost all my music and calendar dates and now the iTunes on my phone has my mothers iTunes detail - how do I get all my info back on the phone?
Restore it using the computer you normally sync with.
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I dowloaded ios5 for my iphone4, and when i finished the backup i lost all the music and all the videos i bought from the iTunes store. How can i get it back?
Backup do not contaiuns music or apps, you will either need to resync them from your itunes computer, or you can go to purchase history in itunes or app store app and go to purchase history and redownload them.
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I've done an update on 7/25/11 as requested by Itunes. Since I've done the update I've lost all my music, videos and icons. I also can't connect to any PC via the USB port. What can I do to restore my 2nd Generation Ipod Touch back to factory?
I also have a 2nd generation iPod and when the new version was being advertised on the home page, I clicked on it. And I saw that the update was compatible with iPod touch 3rd and 4th generation, iPad 1 and 2, and all the iPhones. But it wasn't compatible with iPod touch 2nd generation. So you downloaded an update which wasn't compatible with your iPod. I'm sorry.
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I uninstalled my iTines and re-installed on my Fujitsu laptop.When I went to synch, I was unable tosynch my iPod to my iTunes. In addtion,I am unable to put my iTunes library of 100s of songs back onto my iTunes or iPod.I have lost all my compilations and my playlists.
Hey bryce255,
Thanks for the question, that definitely sounds frustrating. Luckily, we have steps available that may be able to restore your previous library:
No content shows up in iTunes after updating
http://support.apple.com/kb/TS1967
Resolution
1. Quit iTunes.
2. Download and install the latest version of iTunes.
3. Use the Finder (Mac) or Windows Explorer (Windows) to go to the iTunes folder that contains the iTunes library files:
Mac OS X
/Users/username/Music/iTunes/
Microsoft Windows Windows XP and Windows 2000
\Documents and Settings\username\My Documents\My Music\iTunes\
Microsoft Windows Windows Vista and Windows 7
\Users\username\Music\iTunes\
4. Drag the iTunes Library file from the above location to the Desktop.
5. Open the Previous iTunes Libraries folder in the iTunes folder.
6. Locate the file named iTunes Library YYYY-MM-DD where YYYY-MM-DD is the date you upgraded iTunes (Year-Month-Day).
7. Drag this file to the iTunes folder (the enclosing folder).
8. Rename this file to iTunes Library.
9. Open iTunes.
You should now see your missing content in iTunes.
If the above does not resolve your issue, you can learn about re-creating your iTunes library:
iTunes: How to re-create your iTunes library and playlists
http://support.apple.com/kb/HT1451
Thanks,
Matt M. -
I have lost all my music and a site showed me how to get it back but the music wont play
My computer crashed and I lost all my music when I tryed to transfer all my music back into itunes the music wont play but it does play the new cds i have purchased from itunes
Please help as I have over 600 albums that i want to put onto my itunes that where there before my computer crashedMedia can be restored from the backup that should be kept of your important files. If you do not have a backup, that is not good.
Since you stated you recoved your music, does the music now actually exist on the computer? Do you see it in iTunes? What happens when you try to play it? Details are important, otherwise a lot of time can be wasted on irrelevant troubleshooting.
If the new music is playing, that would lead me to suspect that the old music was in fact not recovered. -
My iPod Classic 160GB has lost all its music and won't sync or restore
My iPOD Classic 160GB has spontaneously lost all its music - approx. 5000 songs. One minute they were all there, now they're all gone - display says "No Music" although memory still shows 23GB in use? I tried to re-sync on iTunes but the iPod won't sync (error 1415) or restore (error 1439). As things currently stand,my iPod is just a very expensive paperweight - please can anybody help with this?
hi lindsay
i understand you have all your music still in your itunes library?
Try the basic resetting of your ipod,also try another usb port.
Have you tried ,when ipod is connected,click on your ipods name,for example lindsays ipod,another window should open up and you can see summary,click on the sync box ,bottom right hand corner,see if this helps.
Or you could ,when you have itunes open,click for updates.
hope this may help you
thanks madforit -
The last time I synced my iphone to itunes, I lost all my contact info, photos, calendar, and voice memos. This time I still have them, but I lost all the apps I had downloaded. Also, I just bought an ipad, and itunes does not recognize it.
Re: That garbage is unreadable.
If you really want help, stop messing with the fonts and post so that others can read and offer suggestions.
Or better yet... try a search, I'm certain you'll find a solution to whatever issue you're experiencing.
I have found that many times it is the things that make you most angry that push you to action. This was the case here. Thank you for causing me to get so angry that I found the answer myself. -
I have recently lost all my itunes library. All the CD's were imported, but I would rather not go through the laborious technique of downloading them on to my computer again. I have tried all sorts of methods to restore my library, and have now given up. I have deleted itunes completely from my computer, and reinstalled the program.
I have now bought itunes match.
Unfortunately, I now realise that I will lose all the music on my phone if I use itunes match. So, is there any way of transferring the music on my iphone back to itunes?
Can anybody help?
Thanks.Hey xxCreepyFiaxx,
First, I would try the following suggested steps for when you don't see content in iTunes after updating:
Quit iTunes.
Download and install the latest version of iTunes.
Use the Finder (Mac) or Windows Explorer (Windows) to go to the iTunes folder that contains the iTunes library files:
Mac OS X
/Users/username/Music/iTunes/
Microsoft Windows Windows XP and Windows 2000
\Documents and Settings\username\My Documents\My Music\iTunes\
Microsoft Windows Windows Vista and Windows 7
\Users\username\Music\iTunes\
Drag the iTunes Library file from the above location to the Desktop.
Open the Previous iTunes Libraries folder in the iTunes folder.
Locate the file named iTunes Library YYYY-MM-DD where YYYY-MM-DD is the date you upgraded iTunes (Year-Month-Day).
Drag this file to the iTunes folder (the enclosing folder).
Rename this file to iTunes Library.
Open iTunes.
You should now see your missing content in iTunes.
via: No content shows up in iTunes after updating
http://support.apple.com/kb/TS1967
If that doesn't resolve the issue, then I'd go through the steps in here:
iTunes: Finding lost media and downloads
http://support.apple.com/kb/TS1408
Have a good one,
Delgadoh -
My iPhone 4S had an update for general and I hit it and the screen had a line that filled up and then the phone shut off , apron restarting it shows you to connect to iTunes and when I did it told me to reset my phone which will erase all my photos and contact data . Is there any thing I can do at this point to back out of the upload or finish it without losing info?Keep in mind that at this point my phone will not turn on it only comes on and shows and tells me to plug into iTunes . Please help
There are many ways to back up photos and contacts on an iPhone:
Photos - copy them to your computer with a USB cable; the phone will appear in Windows or Mac as a digital camera.
Photos - Enable Photo Stream, which saves them to iCloud and syncs to your computers(s)
Contacts - set to sync to any contact app on your computer (e.g., Outlook, Address Book)
Contacts - Enable sync to iCloud. This is real time and will always be up to date
Everything on the phone (including contacts and photos) - Back up to iTunes on your computer
Everything on the phone - Back up to iCloud
All of these are described in the manual.
If you did not do ANY of these then the contents are already lost. -
Ive had an iPad for a year or so, it's got tons of music on it. I recently got myself an iPhone. I read on here about how to set up a completely separate library using my same account (as my iphone couldn't possibly hold the same amount as my pad I thought it made sense!). Trouble is....as I set up a new library it asked me to name it, which I did. The trouble is now, every time I log in to iTunes it logs into the new library which is completely blank. It has of course not effected my music on my pad (phew!), I cannot find my original iTunes a/c anywhere on my pc. In desperation I tried to uninstall the iTunes off my pc, then reinstall, and log into my original a/c hoping all would be revealed thanks to the iCloud, but no.....it's blank! Is there anyway of copying (safely) all of my music and films FROM my iPad ONTO my new blank iTunes account?? Any help would be greatly appreciated!!
The trouble is now, every time I log in to iTunes it logs into the new library which is completely blank. It has of course not effected my music on my pad (phew!), I cannot find my original iTunes a/c anywhere on my pc.
Okay, try launching iTunes while holding down the shift key (again) but this time, click "Choose library". Browse to the location of the old library file. The default locations of the library file are inside the iTunes folder described in the following table:
Operating System
Default location of iTunes Folder
Mac OS X
/Users/[your username]/Music
Microsoft Windows XP
\Documents and Settings\[your username]\My Documents\My Music\
Microsoft Windows Vista
\Users\[your username]\Music\
Microsoft Windows 7
\Users\[your username]\My Music\
Find and open the library file. Are you seeing your normal library now?
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