I have just upgraded my i mac to mountain Lion and cannot access my emails as they were on entourage and my documents were on word documents and I can't access them either. Help!
I have just up graded my i mac to Mountain Lion and now cannot open my e mails in entourage or my word documents. What do I do to get them back?
It looks like you have Office 2004, which doesn't run on Mountain Lion. Upgrade to Office 2008 or 2011.
Similar Messages
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Just upgraded my MacBookPro to OSX Mountain Lion. Now unable to reinstall Capt.Installer driver for my Canon LBP3010 printer. Same Capt.Installer was used in previous OS.
Got message that the software was not obtained from Apple or trusted source.
Anyone can help solve this issue, do not wish to purcahse new printer, and Apple does not appear to be friendly to meApple is still friendly, only became more protective - for your very best. Right-click on the installer, then "Open", and then you get a window offering you the option to run it. That's a ML feature. Again, for your protection.
Independently, and as not only with Apple, a new OS X is sometimes different, and ML is that bit "pickier" with fully compatible software. So, even if your driver ran under Lion, it can be that it won't under ML. In that case please check Canon's website if they have a newer ML-compatible version, If not, also go and blame Canon. It's their responsibility to provide up-to-date drivers, not Apple's.
Good luck. -
i have just installed the new os x mountain lion - and now i cant enter the parallels desktop 6. does this version support parallels? what can i do? thanx
You'll need to upgrade to Parallels Desktop 7 to regain compatibility. Good luck....
On Edit: A minute late! -
Hi I've just upgraded my MacBook Pro from Snow Leopard to Mountain Lion. Now my installed programs:- Quarkxpress 6.5 - Adobe creative suite CS2 - Adobe Acrobat 7.0 professional and Microsoft Office 2004 will not open - I get a banner saying not supported by power mac. Can anyone please help me I really need these programs for my work. Thank you!
hi tuggerose
i think it is bad new for you. if it's any consilation i went through the same thing when i loaded mountain lion when it first came out. i think the problem is that mountain lion is a pure 64bit operating system and the software you have is 32bit. earlier os's were able to emulate 32bit but the new system does not. the answer is new software. i did it and it cost me a load of money and much angst so your not alone. -
I have just upgraded my i-mac to snow leopard
2 days ago i upgraded my i-mac with the snow leopard disc and it is slower than before and keeps freezing...any suggestions.
thank youHardware Overview:
Model Name: iMac
Model Identifier: iMac7,1
Processor Name: Intel Core 2 Duo
Processor Speed: 2 GHz
Number Of Processors: 1
Total Number Of Cores: 2
L2 Cache: 4 MB
Memory: 1 GB
Bus Speed: 800 MHz
Boot ROM Version: IM71.007A.B03
SMC Version (system): 1.20f4
Serial Number (system): W8******X85
Hardware UUID: 00000000-0000-1000-8000-001B639D6B1C
Thank you so much for your help
<Edited By Host> -
Thank you
You don't use the iTunes Store for your computer. You use the App Store. But to do so you must upgrade your computer to 10.6.8 provided you have an Intel model.
Upgrading to Snow Leopard
You can purchase Snow Leopard through the Apple Store: Mac OS X 10.6 Snow Leopard - Apple Store (U.S.). The price is $19.99 plus tax. You will be sent physical media by mail after placing your order.
After you install Snow Leopard you will have to download and install the Mac OS X 10.6.8 Update Combo v1.1 to update Snow Leopard to 10.6.8 and give you access to the App Store. Access to the App Store enables you to download Mavericks if your computer meets the requirements.
Snow Leopard General Requirements
1. Mac computer with an Intel processor
2. 1GB of memory
3. 5GB of available disk space
4. DVD drive for installation
5. Some features require a compatible Internet service provider;
fees may apply.
6. Some features require Apple’s iCloud services; fees and
terms apply.
Upgrading to Mountain Lion
To upgrade to Mountain Lion you must have Snow Leopard 10.6.8 or Lion installed. Purchase a redemption code at the Online Apple Store: OS X Mountain Lion. Mountain Lion is $19.99 plus tax. Use the code to redeem a download of Mountain Lion from the App Store. The file is quite large, over 4 GBs, so allow some time to download. It would be preferable to use Ethernet because it is nearly four times faster than wireless.
OS X Mountain Lion - System Requirements
Macs that can be upgraded to OS X Mountain Lion
1. iMac (Mid 2007 or newer) - Model Identifier 7,1 or later.
2. MacBook (Late 2008 Aluminum, or Early 2009 or newer) - Model
Identifier 5,1 or later.
3. MacBook Pro (Mid/Late 2007 or newer) - Model Identifier 3,1 or later.
4. MacBook Air (Late 2008 or newer) - Model Identifier 2,1 or later.
5. Mac mini (Early 2009 or newer) - Model Identifier 3,1 or later.
6. Mac Pro (Early 2008 or newer) - Model Identifier 3,1 or later.
7. Xserve (Early 2009) - Model Identifier 3,1 or later.
To find the model identifier open System Profiler in the Utilities folder. It's displayed in the panel on the right.
Are my applications compatible?
See App Compatibility Table - RoaringApps.
Upgrading to Yosemite
You can upgrade to Yosemite from Lion or directly from Snow Leopard. Yosemite can be downloaded from the Mac App Store for FREE.
Upgrading to Yosemite
To upgrade to Yosemite you must have Snow Leopard 10.6.8 or Lion installed. Download Yosemite from the App Store. Sign in using your Apple ID. Yosemite is free. The file is quite large, over 5 GBs, so allow some time to download. It would be preferable to use Ethernet because it is nearly four times faster than wireless.
OS X Mavericks/Yosemite - System Requirements
Macs that can be upgraded to OS X Yosemite
1. iMac (Mid 2007 or newer) - Model Identifier 7,1 or later
2. MacBook (Late 2008 Aluminum, or Early 2009 or newer) - Model Identifier 5,1 or later
3. MacBook Pro (Mid/Late 2007 or newer) - Model Identifier 3,1 or later
4. MacBook Air (Late 2008 or newer) - Model Identifier 2,1 or later
5. Mac mini (Early 2009 or newer) - Model Identifier 3,1 or later
6. Mac Pro (Early 2008 or newer) - Model Identifier 3,1 or later
7. Xserve (Early 2009) - Model Identifier 3,1 or later
To find the model identifier open System Profiler in the Utilities folder. It's displayed in the panel on the right.
Are my applications compatible?
See App Compatibility Table - RoaringApps.
Upgrading to Lion
If your computer does not meet the requirements to install Mavericks, it may still meet the requirements to install Lion.
You can purchase Lion at the Online Apple Store. The cost is $19.99 (as it was before) plus tax. It's a download. You will get an email containing a redemption code that you then use at the Mac App Store to download Lion. Save a copy of that installer to your Downloads folder because the installer deletes itself at the end of the installation.
Lion System Requirements
1. Mac computer with an Intel Core 2 Duo, Core i3, Core i5, Core i7,
or Xeon processor
2. 2GB of memory
3. OS X v10.6.6 or later (v10.6.8 recommended)
4. 7GB of available space
5. Some features require an Apple ID; terms apply. -
Buying a new mac with mountain lion grants free upgrade on others?
I currently have three macs running lion. I am about to purchase a new mac with mountain lion. Does the purchase allow me to download the OS in app store, which in turn would allow me to upgrade my other macs to mountain lion free of charge?
Before you buy your Mac, just check to make sure it doesn't come with Mountain Lion already installed. If it comes with Lion, then you will have to download Mountain Lion from the App Store, and then you will be able to install it on all your Macs.
I believe the same applies for iLife, if it comes pre-installed on the Mac, then you probably will not be able to download it on all your other Macs. -
Mac OS Mountain Lion Shuts down at Apple logo with a progress bar appearing under it.
Last Night there were two updates available which i downloaded and after that it asked for a restart, when i restarted the Mac, it gave me a progress bar for the updates at the middle of which it said, Installation of Updates can not be Completed and My mac book froze. After that i Shutdown my Macbook Pro by holding the Shutdown button for a little while.
When i restarted the Macbook Pro, it gave remained at apple logo for a while then a progress bar appeared after which it shut down itself and it is doing the same since then.
I have got windows over Boot Camp in my Macbook Pro and i can boot into Windows which is running fine and i can access all the data on my Main Partition through Windows as well but i am unable to boot into Mac os Mountain Lion.
I have tried Repairing the Partition by going into Recovey and it Fails, I have tried Resetting the PRAM and that hasn't worked either, i have tried re-installing the Mac os Mountain Lion from Recovery but that says that all my Partitions are Locked.
I haven't got any backup of my data through Time Machine so i was thinking as i can boot into Windows and access the data and as all this is because of the Installation of Updates Failure so there should be some way to manually edit the Boot Files to trick the Mac book into thinking that there weren't any updates or to simply clear the data from Updates.
Can anyone please help me if you have any better suggestions.If it's still under warranty or with AppleCare (even if it isn't, really) take it in to an Apple store. If you can get at your personal files from Windows, copy them to an external drive first. That includes anything you have in Windows that you need to keep. Sounds like the drive is going south and if it has to be replaced, you'll lose everything if you don't have it backed up.
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I upgraded my 2009 Mac to Mountain Lion yesterday but cannot add photos from my iPhoto library to contacts anymore. Drop down menu only shows "default, recent and camera" but I cannot get to iPhoto library. Help stated to choose Faces but I don't even get that far. How do I fix. Still works on iPad but not on Mac.
When you have iPhoto and Contacts open and try to drag a picture for iPhoto to the Contacts photo frame do you get a + symbol? if not you should! from there the the pop menu should appear and then you can select the picture and click on done
Sample movie on how to -
Upgrade from Snow Leopard to Mountain Lion erase my Windows partition?
Dear all,
I know some one might have asked it but I just wanna re-confirm.
Would the upgrade from Snow Leopard to Mountain Lion erase my Windows partition? I am currently using Bootcamp on my Macbook Pro (Late 2010 Version) and I do not have parallel desktop. I asked the same question when Lion was released, but HK Apple Store said YES and Melbourne Apple Store said no. I am a bit confused now.
Thank you for answering. Cheers!Nothing.
That said, you should ALWAYS have a backup as anything can happen at anytime. -
I just upgraded my macbook pro to mountain lion. Now I want to install windows, but during installation using bootcamp, it says windows can't install on FAT partition. I couldn't change it to NTFS. Also how can I partition my hard disk after windows installation. Coz before windows installation, if I partition hard disk, it won't allow me to install windows saying startup disk can't be partitioned.......help would be appreciated.
Thanksbkchoo wrote:
Now, I wish to upgrade from Mountain Lion 10.8.5 to latest version of OS X Yosemite, but I am in doubt and worry if after upgraded to Yosemite, can I still using my Windows XP where I installed now in Mountain Lion 10.8.5 BootCamp?
Yosemite does not allow a new installation of XP, but an existing XP installation is self-contained and will continue to work. Does your XP installation use a FAT partition? You may be better off using NTFS and then upgrading to Yosemite.
Will the Yosemite upgrade process delete my Windows XP partition or crash my current BootCamp? Can I still have an option to load OS X or Windows XP (press 'alt/option' key during boot up) after upgraded to Yosemite?
If you have made any re-sizing attempts to WXP partition Yosemite will cause problems, otherwise the Yosemite upgrade leaves XP untouched.
Are there any specific reasons to upgrade to Yosemite? -
I have just upgraded to an Iphone 5 and cant get my contacts to sync. My 4s Contacts default account was from my Mac - but I dont seem to ahve this option on my 5? How do I sync them?
The way I do it is I hook to my windows computer, it will pop up iTunes. I click iTunes off. The phone will show as another drive on your computer. Click it open then migrate to the photos folder from the iPhone.
Then select all, cut then right click on your pictures folder on your computer or make a new folder on your desk top like I do and right click on new folder and select paste.
Photos will be gone. Just remember to turn off the iPhone sync in your photos folder on the phone or they will come back
Good Luck -
I have Adobe Photoshop CS4 and have just upgraded my Mac operating system to Yosemite with the newest version of Java 2014 running. When I try to access Photoshop from Bridge or directly open it asks for a Legacy Version of Java 6. As I am a pensioner I cannot afford an upgrade does anyone know of a work-around for this problem?
Hi Daddyfred,
CS4 Photoshop has not been tested on Yosemite. But still you can try the Java 6 update using the below link.
http://www.oracle.com/technetwork/java/javase/downloads/java-archive-downloads-javase6-419 409.html
Thank you for posting on Adobe Forums. -
I have a MBP 13-inch, Mid 2010 and have just upgraded to mountain lion and am trying to connect it to my apple tv however i dont get the air play icon on my mac i have followed all the advise on support anyone able to help??
stevie, a third party app called airparrot will give you the pretty much the same as mirroring and forks on Macs too old to mirror.
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i have just bought my first mac and have been told in pc world that i can get a free upgrade to lion, but it would appear that this is only for those in the u.s. and canada. is this true? also from reading the discussions it seems that lion is not a good thing. i am already regretting my decision to go to a mac.
I have found that both Linux and Mac (unix) are capable of reading "deep" folders while win 32 will have issues, your it people are clearly wrong. I run a network with both win/mac. And as long as the win servers/pc's that have shares are set to allow apple file sharing in their folder properties. And the macs are set to allow smb there should absolutely no trouble with you accessing anything across the platforms, heck, from a Mac to a win pc on some occasions you don't even need to include a "domain" name to log on to, and you can create aliases and make your own shortcuts etc... So you don't have to manually connect each time you boot up etc... But that's all personal preferences I suppose.
All I can tell you is that, I do it on a daily basis managing a small business. So your answer is yes you can.
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