I have just upgraded to Iphone 4S after my Iphone 3G failed and I am trying to transfer the infpormation. Swisscom tell me they cannot help but when I connect the Iphone 4S to my computer noting happensd it does not bring up my itunes account as the 3G ?

I have just upgraded to Iphone 4S as my Iphone 3G failed. I want to transfer the data which I believe is stored in my Itunes account. But when I connect the phone to my computer nothing happens it just ask me if I want to download pictures or video. it does not go to my Itunes account.
swisscom say they cannot help it should go to your account and select the phone under devises but I canniot get a screen to do this can anyone help
Thanks

Try restarting the AMDS >  iPhone, iPad, iPod touch: How to restart the Apple Mobile Device Service (AMDS) on Windows

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