I have just upgraded to Maverick to use all of the programs on the Cloud, and they all crash on down

I have just upgraded to Maverick to use all of the programs on the Cloud, and they all crash on down load.

Hi tjamesxa,
Please enable root account and try downloading: https://support.apple.com/kb/PH14281.
Regards,
Romit Sinha

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I have just upgraded to Mavericks and have been using Time Machine on an external disk with Snow Leopard. Can I continue to backup with Time Machine on the same external disk or do I need a new disk since the operating system has changed?

I have just upgraded to Mavericks and have been using Time Machine on an external disk with Snow Leopard. Can I continue to backup with Time Machine on the same external disk or do I need a new disk since the operating system has changed?

Hi there,
I found that Time Machine in Mavericks will sort it all out for you. You shouldn't need to buy another backup drive, unless you have insufficient space left and can't afford to delete whats on there. It should just work fine.

I have just upgraded to Maverick, I cannot open vectorworks 2011 now. please help..

I have just upgraded to Maverick, I cannot open vectorworks 2011 now. please help..

The way I resolved this issue was to create a dual boot Mac, so that I am able to boot from either Mountain Lion or Mavericks. Running Vectorworks in a virtual machine just didn’t cut it.
I had already upgraded to Mavericks, which meant that trying to install OS 10.8.5 as a second operating system produced the error message saying it cannot be installed on this computer.
First, if you need a copy of Mountain Lion installer and you has previously purchased it, open the App Store app, press the option key and then click on the purchases tab. You will see a list of all downloaded software from Apple and you can download OS 10.8.5 again without paying for it a second time. If you had previously created a boot disk of Mountain Lion, which I had not, you can obviously skip this step and the next.
You will need a boot disk for Mountain Lion. After downloading the Mountain Lion installer, the easiest way to create a boot disk is to use a slick little app called DiskMaker X, which you can get here: http://liondiskmaker.com Next you will need a USB flash drive of at least 8GB in size. Install and run DiskMaker X, plug in your flash drive, and follow the prompts. In just a few clicks, your boot drive will be easily created.
Next, you will need to add a partition on your startup drive on which you will install Mountain Lion. Here is the procedure for creating the new partition: http://macs.about.com/od/applications/ss/diskutilitysize.htm You can find this at Apple support, but this site gives you additional procedures that may be helpful. I set my new partition at 50 GB, but you can do with less is you don’t have the space.
With those two operations done, and your OS 10.8.5 boot drive plugged in, restart you Mac and press the option key after you hear the chime. You will be asked which drive you wish to start from- select the boot drive. After your Mac boots up, you will see several options- choose install Mountain Lion (actually I think the option is reinstall Mountain Lion).
After completing the OS install, install your copy of Vectorworks, copy and move whatever files you need to from Mavericks, and you are in business. To boot from either OS, simply press the option key and select OS 10.8.5 when you need to work in Vectorkorks, or OS 10.9 for all your other tasks. Switching back and forth isn’t as advantageous as otherwise, but it is the best way to run Vectorworks without upgrading for the $1,500 or so that would be required otherwise.

I have just upgraded from MAVERICKS to YOSEMITE. My ageing EPSON CX3600 will no longer work. APPLE support gave me advice which did not work. How do I progress short of buying a new printer?

I have just upgraded from MAVERICKS to YOSEMITE OS 10.10. I have 4GB of memory.
Since upgrading my ageing EPSON CX3600 will no longer print. I get the error message ;COMMUNICATION ERROR.
Apple support gave me advice which hasn't worked including deleting the printer via system preferences and rhen restoring it after rebooting the system
Any ideas please.

Epson Stylus CX3600
Epson Stylus CX3600 : Drivers & Software
There is also a driver for it at
Gutenprint for Mac OS X

I have just upgraded to Maverick and now I cannot find certain files. These JPG's are there on my hard drives however . I rely heavily on the search facility and this is slowing me down.

I have just upgraded to Maverick and now I cannot find certain JPG 's . These files do exist however I can find them manually . I rely on the search facility and this is slowing me down, I am having to trawl through stuff to find the file I want , before I would put in part of the title and the machine would find it.

In addition to what Allen says, you may find these search tools helpful:
http://apps.tempel.org/FindAnyFile/
http://www.devontechnologies.com/products/freeware/ - EasyFind
http://www.osxbytes.com/ - iFileX (note the MacUpdate link provided on osxbytes page has a Malware advertisement forMacKeeper, do not download).
Note: you posted to the Classic operating system forum. That refers to Mac operating systems from 2005 and earlier in Classic mode, and Mac operating systems as boot systems on certain 2003 and earlier Macs. Mavericks forum questions normally get answered here:
OS X Mavericks

I have just upgraded to Maverick and my mail will not stay open

I upgraded my macbook pro to Maverick and had no problems. I just upgraded the Mac mini, and when I open the mail, it comes up for a second or two and then closes. Can someone help me to resolve this problem.

I just got off the phone with Apple support. They had me open Terminal and key in
defaults delete com.apple.mail
My mail is now working.

Have just upgraded (?) to Lion in order to save photos on the iCloud but iPhoto cannot find my 25,000 pictures! Are they lost forever?

Have just installed Lion OS in order to save my many thousands of photos on to the icloud BUT they seem to have nearly ALL disappeared!
PLEASE tell me that they're still there somewhere!
iPhoto simply asks for a library and lists none as existing.
Picasa has found a very few pictures when asked to search the entire computer. Seem to be those used in other applications.
Where are all the others?
How do I rescue them?

goodrobins wrote:
Have just installed Lion OS in order to save my many thousands of photos on to the icloud BUT they seem to have nearly ALL disappeared!
PLEASE tell me that they're still there somewhere!
iPhoto simply asks for a library and lists none as existing.
Picasa has found a very few pictures when asked to search the entire computer. Seem to be those used in other applications.
Where are all the others?
How do I rescue them?
Did you make a complete back up of your system before installing Lion?
Pete

I have just upgraded from 2.0.20 to 3.6.8. The contents of my bookmarks toolbar folder have disappeared. How do I get them back?

1) The upgrade has not created a new profile. I still have only one.
2) I appear to have kept my cookies OK.
3) I have somehow managed to retrieve the old bookmarks list, though I can't remember how I managed this and can no longer find the instructions. What I have lost is the contents of the bookmarks toolbar, which is most important to me. My bookmarks.html file is still present and intact.
4)I have decided, at least for now to revert to Firefox 2. I had the sense to keep a copy of the setup file!

It is possible that the imported Bookmarks Toolbar bookmark folder shows as a folder in the Bookmarks Menu folder.<br />
If that is the case then you can move (Cut & Paste) those bookmarks to the regular Bookmarks Toolbar folder.
See also http://kb.mozillazine.org/Sorting_and_rearranging_bookmarks_-_Firefox

I have just upgraded to PSE 12. I cannot view photos in the Organiser how do I make them appear?

I can see the hourglass only. Eventually and for no logical reason they do appear but may disappear just as quickly. In PSE 9 I would just click on 'show all'. How do I do it in PSE 12?

Have you given PSE enough time to generate all the thumbnails? It can take a very long time if you have a big catalog. If you're sure that's not it, try selecting a thumbnail and pressing F5. If it generates an image, then select all and do the same thing.

I have just upgraded to Virgin Media Super Hub.

hello
i have just upgraded to Virgin Media Super Hub. When i connect the Time Capsule to it i have the follwoing problem:
the amber light keeps on flashing.
the icon states that the time machine is not configured
how can i start using the Time Capsule with the new Super Hub. The time machine already has data stored on it.
thanks

thanks
i did connect the time capsule to my macbook via an ethernet wire but still the airport uitility did not recognise it.
how ever i can see it under SHARED. it is asking for a password to connect to it. there is however one more problem. as soon as i connect the time capsule with ethernet wire to my laptop the internet stops working on my laptop.

I have just upgraded to OS X Mavericks. It wanted me to upgrade my 20000 photos before the New iphoto could use them. I did. 43.6GB of photos became 1.8GB of very small photos of arounf 178KB instead of 2.5MB. Can't do anything with them. Help?

I have just upgraded to OS X Mavericks. It wanted me to upgrade my 20000 photos before the New iphoto could use them. I did. 43.6GB of photos became 1.8GB of very small photos of arounf 178KB instead of 2.5MB. Can't do anything with them. Help?

The obvious and simple solution is to restore from the back up you made before upgrading.
Other than that you'll need to give us a lot more detail. Mavericks doesn't ask you to upgrade your Photos, upgrading to a later iPhoto asks you about upgrading the Library. Where is the library? What version were you upgrading from? Anything else you can tell us that might help understand the problem you're having.

Just upgraded to Maverick and can't get my opening page to stay on GOOGLE. it keeps opening in SITES and then I have to click on GOOGLE.

I just upgraded to Mavericks and can't get my opening page to stay on GOOGLE. IT keeps opening in SITES and then I have to click on GOOGLE to begin searching. I would rather not hav to go through 2 steps to start everytime. I entered google's address in preferences but it ignores my preference.

You don't say which browser you are using so I will assume it's Safari. If so then open Safari - Preferences - General tab and look for where you set the home page, just set it to www.Google.com
If this fails for some reason then open Safari and reset it (look in the Safari menu) and choose all options for the reset. The re-try setting the preference. Post back with your results.

I just upgraded to Mavericks and now my Intel iMac is running more slowly. There have been no other changes. What's up with this???

I just upgraded to Mavericks and now my Intel iMac is running more slowly. There have been no other changes. What's up with this???

This procedure is a diagnostic test. It changes nothing, for better or worse, and therefore will not, in itself, solve your problem.
If you don't already have a current backup, back up all data before doing anything else. The backup is necessary on general principle, not because of anything in the test procedure. There are ways to back up a computer that isn't fully functional. Ask if you need guidance.
Below are instructions to run a UNIX shell script, a type of program. All it does is to gather information about the state of your computer. That information goes nowhere unless you choose to share it on this page. However, you should be cautious about running a program at the instance of a stranger on a public message board. If you have doubts, search this site for other discussions in which this procedure has been followed without any report of ill effects. If you can't satisfy yourself that the instructions are safe, don't follow them.
Here's a summary of what you need to do: Copy a line of text from this web page into the window of another application. Wait about a minute. Then paste some other text, which will have been copied automatically, back into a reply on this page. The sequence is: copy, paste, wait, paste again. Details follow.
You may have started the computer in "safe" mode. Preferably, these steps should be taken in “normal” mode. If the system is now in safe mode and works well enough in normal mode to run the test, restart as usual. If you can only test in safe mode, do that.
If you have more than one user, and the one affected by the problem is not an administrator, then please run the test twice: once while logged in as the affected user, and once as an administrator. The results may be different. The user that is created automatically on a new computer when you start it for the first time is an administrator. If you can't log in as an administrator, test as the affected user. Most personal Macs have only one user, and in that case this paragraph doesn’t apply.
The script is a single long line, all of which must be selected. You can accomplish this easily by triple-clicking anywhere in the line. The whole line will highlight, though you may not see all of it in your browser, and you can then copy it. If you try to select the line by dragging across the part you can see, you won't get all of it.
Triple-click anywhere in the line of text below on this page to select it:
clear; Fb='%s\n\t(%s)\n'; Fm='\n%s:\n\n%s\n'; Fs='\n%s: %s\n'; Fu='user %s%%, system %s%%'; PB="/usr/libexec/PlistBuddy -c Print"; A () { [[ a -eq 0 ]]; }; R () { o=; [[ r -eq 0 ]]; }; Pm () { [[ "$o" ]] && o=`sed 's/^ */ /' <<< "$o"` && printf "$Fm" "$1" "$o"; }; Pc () { o=`egrep -v '^[[:blank:]]*($|#)' "$2"`; Pm "$1"; }; Pp () { o=`$PB "$2" | awk -F'= ' \/$3'/{print $2}'`; Pm "$1"; }; Ps () { o="${o##+( )}"; [[ ! "$o" =~ ^0?$ ]] && printf "$Fs" "$1" "$o"; }; id | grep -qw '80(admin)'; a=$?; A && sudo true; r=$?; t=`date +%s`; clear; { A || echo $'No admin access\n'; A && ! R && echo $'No root access\n'; system_profiler SPSoftwareDataType | sed '8!d;s/^ *//'; o=`system_profiler SPHardwareDataType | awk '/Mem/{print $2}'`; o=$((o<4?o:0)); Ps "Memory (GB)"; o=`system_profiler SPDiagnosticsDataType | sed '5,6!d'`; [[ "$o" =~ Pass ]] || Pm "POST"; o=`pmset -g therm | sed 's/^.*CP/CP/'`; egrep -q 'No th|pms' <<< "$o" && o=; Pm "Thermal conditions"; o=`pmset -g sysload | grep -v :`; grep -q '= [^GO]' <<< "$o" || o=; Pm "System load advisory"; o=`nvram boot-args | awk '{$1=""; print}'`; Ps "boot-args"; d=(/ ""); D=(System User); for i in 0 1; do o=`cd ${d[$i]}L*/L*/Dia* && ls | grep -v 'ag$' | tail | awk -F_ '{$NF=a[split($NF,a,".")]; print}'`; Pm "${D[$i]} diagnostics"; done; o=`syslog -F bsd -k Sender kernel -k Message CReq 'GPU |hfs: Ru|I/O e|n Cause: -|NVDA\(|pagin|SATA W|ssert|timed? ?o' | tail -n25 | awk '/:/{$4=""; $5=""; print}'`; Pm "Kernel messages"; o=`df -m / | awk 'NR==2 {print $4}'`; o=$((o<5120?o:0)); Ps "Free space (MiB)"; o=$(($(vm_stat | awk '/eo/{sub("\\.",""); print $2}')/256)); o=$((o>=1024?o:0)); Ps "Pageouts (MiB)"; s=( `sar -u 1 10 | sed '$!d'` ); [[ s[4] -lt 85 ]] && o=`printf "$Fu" ${s[1]} ${s[3]}` || o=; Ps "Total CPU usage" && { s=(`ps acrx -o comm,ruid,%cpu | sed '2!d'`); o=${s[2]}%; Ps "CPU usage by process \"$s\" with UID ${s[1]}"; }; s=(`top -R -l1 -n1 -o prt -stats command,uid,prt | sed '$!d'`); s[2]=${s[2]%[+-]}; o=$((s[2]>=25000?s[2]:0)); Ps "Mach ports used by process \"$s\" with UID ${s[1]}"; o=`kextstat -kl | grep -v com\\.apple | cut -c53- | cut -d\< -f1`; Pm "Loaded extrinsic kernel extensions"; R && o=`sudo launchctl list | sed 1d | awk '!/0x|com\.(apple|openssh|vix\.cron)|org\.(amav|apac|calendarse|cups|dove|isc|ntp|post[fg]|x)/{print $3}'`; Pm "Extrinsic system jobs"; o=`launchctl list | sed 1d | awk '!/0x|com\.apple|org\.(x|openbsd)|\.[0-9]+$/{print $3}'`; Pm "Extrinsic agents"; o=`find -L {/,}L*/Lau* -type f -exec sh -c 'file -b "$1" | grep -qw XML' {} {} \; -print | while read f; do ID=$($PB\ :Label "$f") || ID="No job label"; printf "$Fb" "$f" "$ID"; done`; Pm "launchd items"; o=`find -L /{S*/,}L*/Star* -type f -exec sh -c 'file -b "$1" | egrep -q "XML|bin|exec"' {} {} \; -print`; Pm "StartupItems"; o=`find -L /S*/L*/E* {/,}L*/{A*d,Compon,Ex,In,Keyb,Mail,P*P,Qu,Scripti,Servi,Spo}* -type d -name Contents -prune | while read d; do ID=$($PB\ :CFBundleIdentifier "$d/Info.plist") || ID="No bundle ID"; egrep -qv "^com\.apple\.[^x]|Accusys|ArcMSR|ATTO|HDPro|HighPoint|driver\.stex|hp-fax|\.hpio|JMicron|microsoft\.MDI|print|SoftRAID" <<< $ID && printf "$Fb" "${d%/Contents}" "$ID"; done`; Pm "Extrinsic loadable bundles"; o=`find -L /u*/{,*/}lib -type f -exec sh -c 'file -b "$1" | grep -qw shared && ! codesign -v "$1"' {} {} \; -print`; Pm "Unsigned shared libraries"; o=`launchctl getenv DYLD_INSERT_LIBRARIES`; Pm "Inserted libraries"; o=`find -L {,/u*/lo*}/e*/periodic -type f -mtime -10d`; Pm "Modified periodic scripts"; o=`scutil --proxy | grep Prox`; Pm "Proxies"; o=`scutil --dns | awk '/r\[0\] /{if ($NF !~ /^1(0|72\.(1[6-9]|2[0-9]|3[0-1])|92\.168)\./) print $NF; exit}'`; Ps "DNS"; R && o=`sudo profiles -P | grep : | wc -l`; Ps "Profiles"; for f in fstab sysctl.conf crontab launchd.conf; do Pc $f /etc/$f; done; Pc "hosts" <(grep -v 'host *$' /etc/hosts); Pc "User launchd" ~/.launchd; R && Pc "Root crontab" <(sudo crontab -l); Pc "User crontab" <(crontab -l); R && o=`sudo defaults read com.apple.loginwindow LoginHook`; Pm "Login hook"; Pp "Global login items" /L*/P*/loginw* Path; Pp "User login items" L*/P*/*loginit* Name; Pp "Safari extensions" L*/Saf*/*/E*.plist Bundle | sed 's/\..*$//;s/-[1-9]$//'; o=`find ~ $TMPDIR.. $ -flags +sappnd,schg,uappnd,uchg -o ! -user $UID -o ! -perm -600 $ | wc -l`; Ps "Restricted user files"; cd; o=`system_profiler SPFontsDataType | egrep "Valid: N|Duplicate: Y" | wc -l`; Ps "Font problems"; o=`find L*/{Con,Pref}* -type f ! -size 0 -name *.plist ! -exec sh -c 'plutil -s "$1" >&-' {} {} \; -print`; Pm "Bad plists"; d=(Desktop L*/Keyc*); n=(20 7); for i in 0 1; do o=`find "${d[$i]}" -type f -maxdepth 1 | wc -l`; o=$((o<=n[$i]?0:o)); Ps "${d[$i]##*/} files"; done; o=$((`date +%s`-t)); Ps "Elapsed time (s)"; } 2>/dev/null | pbcopy; exit 2>&-
Copy the selected text to the Clipboard by pressing the key combination command-C.
Launch the built-in Terminal application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Terminal in the icon grid.
When you launch Terminal, a text window will open with a line already in it, ending either in a dollar sign ($) or a percent sign (%). If you get the percent sign, enter “sh” and press return. You should then get a new line ending in a dollar sign.
Click anywhere in the Terminal window and paste (command-V). The text you pasted should vanish immediately. If it doesn't, press the return key.
If you're logged in as an administrator, you'll be prompted for your login password. Nothing will be displayed when you type it. You will not see the usual dots in place of typed characters. Make sure caps lock is off. Type carefully and then press return. You may get a one-time warning to be careful. If you make three failed attempts to enter the password, the test will run anyway, but it will produce less information. In most cases, the difference is not important.
If you're not logged in as an administrator, you won't be prompted for your password. The test will still run. It just won't do anything that requires administrator rights.
The test may take up to a few minutes to run, depending on how many files you have and the speed of the computer. A computer that's abnormally slow may take longer to run the test. There wiil be nothing in the Terminal window and no indication of progress until it's done. Wait for the line "[Process completed]" to appear. If you don't see it within half an hour or so, the test probably won't complete in a reasonable time. In that case, close the Terminal window and report your results. No harm will be done.
When the test is complete, quit Terminal. The results will have been copied to the Clipboard automatically. They are not shown in the Terminal window. Please don't copy anything from there. All you have to do is start a reply to this comment and then paste by pressing command-V again.
If any private information, such as your name or email address, appears in the results, anonymize it before posting. Usually that won't be necessary.
When you post the results, you might see the message, "You have included content in your post that is not permitted." That's because the forum software falsely identifies something in the post as a violation of the terms of use. If that happens, please post the results on Pastebin, then post a link here to the page you created.
Note: This is a public forum, and others may give you advice based on the results of the test. They speak only for themselves, and I don't necessarily agree with them.
Copyright © 2014 Linc Davis. As the sole author of this work, I reserve all rights to it except as provided in the Terms of Use of Apple Support Communities ("ASC"). Readers of ASC may copy it for their own personal use. Neither the whole nor any part may be redistributed.

Hi I have just upgraded my macbook to Maverick, but the Apps store doesn't connect to the dutch store/ apps, and I can't see my previous purchased apps as on my iPad, any idea ? thanks

Hi I have just upgraded my macbook to Maverick, but the Apps store doesn't connect to the dutch store/ apps, and I can't see my previous purchased apps as on my iPad, any idea ? thanks

Are you expecting to see the apps that you can see on the iPad, on the Mac?
iOS apps which run on your iPad and use the iOS operating system, won't run on your Mac, which usues a different operating system, OS X.

I have just upgraded from a Macbook to a Macbook Air. I have been using a iomega external hard drive for Time Machine, which use a Firewire. However, Macbook Air's do not have a Firewire port and i cannot find an adaptor anywhere. Can anyone help?? Thanks

I have just upgraded from a Macbook to a Macbook Air. I have been using a iomega external hard drive for Time Machine, which use a Firewire. However, Macbook Air's do not have a Firewire port and i cannot find an adaptor anywhere. Can anyone help?? Thanks

There has never been a reliable firewire ---> USB adapter suitable for external high speed storage. This was a major issue when the MacBooks lost the firewire port a number of years ago (Apple subsequently brought it back).
The only high speed port on the Air is the ThunderBolt port. There are external ThunderBolt drive options out there, but they're somewhat more expensive than traditional USB/FireWire options.

I have just upgraded to Maverick to use all of the programs on the Cloud, and they all crash on down

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