I have just upgraded to OSX 10.6.8 and now I cannot open or save PDF files from the internet. I get a dialogue box saying the QuickTime plugin has failed. I have tried to download the latest plugin but this doesn't work. Can anyone help?

I have just upgraded to OSX 10.6.8 and now I cannot open or save PDF files from the internet using either Safari or Firefox. I get a dialogue box saying the QuickTime plugin has failed. Can anyone help?

Is this what you downloaded: iTunes 10.7?
When the update fails what if any error report do you get, specifically? Please do this before trying again:
Repair the Hard Drive and Permissions
Boot from your Snow Leopard Installer disc. After the installer loads select your language and click on the Continue button. When the menu bar appears select Disk Utility from the Utilities menu. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list.  In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive.  If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the installer.
If DU reports errors it cannot fix, then you will need Disk Warrior and/or Tech Tool Pro to repair the drive. If you don't have either of them or if neither of them can fix the drive, then you will need to reformat the drive and reinstall OS X.

Similar Messages

Maybe you are looking for

  • Migration Assistant problem: Lion to Lion does not work

    Background:I have a 2 year old 15" MBP. I just purchased and tonight am setting up a brand new 27" iMac 2.7Ghz i5. I upgraded from Snow Leopard to Lion the day it was released on the MBP. A day later, I purchased the iMac which still had Snow Leopard

  • Problem using custom color profiles in Camera Raw

    Dear Adobe Community,   I've created a custom color profile using the DNG profile editor, and I've been able to open that custom .dcp file in Adobe Camera Raw (ACR) through Adobe Bridge.  However, when I apply the color profile to the same image, I d

  • Delivery address appearing at Item level and not at Header level in PO

    Hello Experts, We are facing an issue as described below:- We are in SRM 7.0 using classic scenario. After approval of multi line Shopping Cart in SRM ,PR's are getting automatically created in backend R/3 system.After converting PR's into POs in bac

  • An artist has more than one album.

    I have a Katy Perry album and it shows that she has 2 albums on my iTunes but there is really one. And also, I have a "Various Arist" selection that says that there are 6 albums when it really shows only 4. How do I fix this???

  • Editing with adobe

    I downloaded the Adobe app two weeks ago and was able to edit word documents from work. You could write new text, use a draw feature to cross out options ect. It was great. I updated my iPad and now I can not do any editing on adobe. What changed?