I have just upgraded to the cloud, and no new features...

I had CS6 suite installed on my computer.  I upgraded to the cloud, and updated all the apps that I have installed, and I have no new features like the PhotoShop create CSS like I see on Adobe TV.  This actually inspired me to upgrade, so now I'm thoroughly disappointed.  Did I have to uninstall all the CS6 apps before I downloaded the cloud versions?
Thanks
Jules
I should add, I'm on Mac Lion version 10.7.5, but it doesn't seem to come up on my Macbook that I have Mountian Lion on either.
Message was edited by: JulesN

Hi Ken,
Thank you for trying so hard... really appreciate it.
I have solved the problem for my Macbook.  I deactivated Photoshop (again), uninstalled it (again), but this time, I ran a safe boot, turned my computer off, turned back on, reinstalled Photoshop (had to do it from the perpetual licence as the cloud was still telling me it was installed - weird), deactivated the new installation, turned PS off, turned it back on, at which point it asked me to agree to terms, and then let me log into it by the cloud id, then did the update from PS itself, and finally I have the new features.
Still don't have it working on my iMac under Lion.  An Adobe engineer has contacted me and we are working on it.
Jules
PS... thought I'd post everything step by step if anyone else has this issue! 

Similar Messages

  • HT2513 I have just upgraded to the icloud and now I am getting an error message on ical - saying "make sure the URL is correct", I haven't changed anything so why is it now an issue? any ideas?

    I have just upgraded to the icloud and now I am getting an error message on ical - saying "make sure the URL is correct", I haven't changed anything so why is it now an issue? any ideas? 
    The full message sasy "The calendar https:// cal.me.com:8443/principas/users/(server number) was not found on the server.  Make sure the URL is correct.

    10.6.8 cannot access iCloud's facilities - you can set Mail up manually and there is a hack which some people have used to sync calendars (see below) - you cannot sync any other type of data.
    This is the situation with iCloud and Snow Leopard:
    Your email, calendars, and 'Find my iPhone' will be migrated to iCloud. Contacts and Bookmarks cannot be migrated from a Snow Leopard Mac.
    Your iDisk, together with website hosting and Gallery, will continue to work as before until next June.
    Syncing of Dashboard Widgets, Dock Items and Keychains between Macs, and Mail Accounts, Mail Rules, System Preferences, Signatures & Smart Mailboxes between Macs & iOS devices, will cease altogether.
    You will be able to access email and calendars on the iCloud website at http://icloud.com provided your browser is reasonably up-to-date.
    You will not be able to sync contacts or bookmarks from a pre-Lion Mac.
    You will be able to enter the server settings for email manually in the Mail application and access your email.
    You will not be able to sync your calendars directly.
    Some people have been able to set up calendar syncing by using the method detailed here - this is an unsupported hack and may not be reliable, and may stop working at some future point.  BusyCal is an iCal-like calendar application with extra facilities: it can sync with the iCloud Calendar while running on Leopard, Snow Leopard or Lion.
    There appears to be no method of syncing contacts (though Address Book on a Mac can be synced with Google or Yahoo address books - I don't know how reliable this is).

  • I have just upgraded to the 7 and I can't get my iMessages or FaceTime to activate

    I have just upgraded to iOS 7 and I can't activate my iMessages or FaceTime. Pls help

    Hello Dani1970,
    Thanks for using Apple Support Communities.
    For more information on this, take a look at:
    iOS: Troubleshooting FaceTime and iMessage activation
    http://support.apple.com/kb/ts4268
    Best of luck,
    Mario

  • I have just upgraded to the iphone 5 and now when I send a text message it says its from astrogirl36@*** instead of my name, that is my name for icloud how do I change this

    I have just upgraded to the iphone 5 and now when I send a text message it says its from astrogirl36@*** instead of my name, that is my name for icloud how do I change this
    <Email Edited By Host>

    You are only as young as you feel......
    This is an example of how you can select the exact content that you want to sync to your device. You do not have to sync the entire iTunes library. You can pick and choose the music, apps, books and so on that you want to sync. This is using music as an example.
    Connect the iPad to the PC and launch iTunes.
    Click on the iPad name on the left side under devices.
    Click on the Music Tab on the right.
    Click on only the albums or playlists that you want to sync.
    Click on the Sync Music Heading.
    Click on Apply in the lower right corner of iTunes
    You can do this with apps, books, movies .... Whatever .... You have the freedom to sync whatever you want.

  • I have just upgraded to Windows 8 and my scyning and upgrading my phone with new apple software fails, Itunes looses connection with the device (phone), cant backup the phone or download new software, is this an issues with Windows 8?

    I have just upgraded to Windows 8 and my scyning and upgrading my phone with new apple software fails, Itunes looses connection with the device (phone), cant backup the phone or download new software, is this an issues with Windows

    Hi, stig2013. 
    I would recommend the steps in the article below.  See the section labeled Verify that the Apple Mobile Device USB Driver is installed > For Windows Vista, Windows 7, and Windows 8 > Update the Apple Mobile Device Driver.
    iOS: Device not recognized in iTunes for Windows
    http://support.apple.com/kb/TS1538
    If you are receiving an error message, find the exact error number that you recieved in the article below and process the steps. 
    iTunes: Specific update-and-restore error messages and advanced troubleshooting
    http://support.apple.com/kb/TS3694
    This error occurs when the device unexpectedly loses its USB connection with iTunes. This can occur if you manually disconnect the device during the restore process. You can resolve this issue by using USB troubleshooting, using a different Dock Connector or Lightning Connector to USB cable, trying another USB port, restoring on another computer, or by eliminating conflicts from third-party security software.
    Cheers,
    Jason H. 

  • HT204291 I have a MBP 13-inch, Mid 2010 and have just upgraded to mountain lion and am trying to connect it to my apple tv however i dont get the air play icon on my mac i have followed all the advise on support anyone able to help??

    I have a MBP 13-inch, Mid 2010 and have just upgraded to mountain lion and am trying to connect it to my apple tv however i dont get the air play icon on my mac i have followed all the advise on support anyone able to help??

    stevie, a third party app called airparrot will give you the pretty much the same as mirroring and forks on Macs too old to mirror.

  • I have just upgraded to the new OS X V. 10.10.3 but cannot access my iCloud Drive documents using the resident Pages and Numbers software on my MacBook Pro. Help needed.

    I have just upgraded to the new OS X V. 10.10.3 but cannot access my iCloud Drive documents using the resident Pages and Numbers software on my MacBook Pro. Help is needed to access those documents using the resident software on my MacBook Pro rather than the Beta software on iCloud.com.

    I have iCloud Drive set on the Finder sidebar and use that to open the Numbers Spreadsheet on iCloud.
    OSX 10.10.3
    Best.

  • I have just upgraded to Mountain Lion and my signatures for my Mail is not showing up. I have the signatures inthe preference panes and selected for the email address, but when I make a new message, the signature shows as none and doesn't give me a choice

    I have just upgraded to Mountain Lion and my signatures for my Mail are not showing up. I have the signatures inthe preference panes and selected for the email address, but when I make a new message, the signature shows as none and doesn't give me a choice. Yesterday, the signatures were stacking instead of switching to the one I wanted to choose.

    I had this and fixed it.
    I had upgraded to Mountain Lion and my signatures in Mail were fine. But then about a week later, I got a new computer and used Migration Assistant to copy my stuff to the new machine. Upon opening Mail, I had all the correct Signature information in the Preferences>Signatures window, but nothing worked.
    After lots of hunting, I found the Signature Folder. It's in:
    Yourusername>Library>Mail>V2>MailData>Signatures
    Looking at my previous setup (which works) I saw in that folder two types of files: .webarchive and .siganture
    Looking in my new machine's Signature folder, I saw only the .webarchive folders, not the .signature folders
    Since this was literally a clone of my previous setup to a new machine, here's what I did:
    1. Quit Mail
    2. In Problem machine, go to
    Yourusername>Library>Mail>V2>MailData>Signatures
    3. Move the Signatures folder someplace safe, but out of the MailData folder
    4. Get the Signatures Folder from the working install (like a backup) and copy it to the MailData folder on the problematic machine
    5. Start Mail on the problem machine
    This worked for me. I don't know why Migration Assistant didn't copy the full signature folder, but this fixed it. It worked perfectly partly because I had just backed up with Carbon Copy Cloner and the very next day set up the new machine. I don't know where Lion or earlier versions of mail stored signatures, but the absence of the .signature filetype seems to be the problem.
    Hope this helps

  • What is the redemption code? I have got cd of adobe creative suite 6 and I have just subscribe in creative cloud and  I want to activated? so what is the redemption code?

    what is the redemption code? I have got cd of adobe creative suite 6 and I have just subscribe in creative cloud and  I want to activated? so what is the redemption code?

    about cs6, Find your serial number quickly
    about cc, there is no redemption code.  you use your adobe id to sign in and start downloading your apps, https://creative.adobe.com/

  • I have just upgraded to PSE 12 and Premier E 12, and tried to installed many times.  The pop up says "Configuration Error"; contact Adobe Tech Support(?); and "mention error code 1"!  Help please!

    I have just upgraded to PSE 12 and Premier E 12, and tried to installed many times.  The pop up says "Configuration Error"; contact Adobe Tech Support(?); and "mention error code 1"!  Help please!
    Install appeared to run okay up to,, and including "shared Technologies"....

    Troubleshoot installation | Photoshop Elements, Premiere Elements | Windows

  • Our company have just upgraded to iOS 6 and the majority of the users are now receiving the following error 'Cannot Get Mail – Server error. Contact your server administrator' when accessing ms exchange this never happened on iOS 5 can anyone help

    Our company have just upgraded to iOS 6 and the majority of the users are now receiving the following error 'Cannot Get Mail – Server error. Contact your server administrator' when accessing ms exchange this never happened on iOS 5 can anyone help

    Have you tried deleting the account and re-adding it on the phone?
    What version of Exchange server are you running?

  • I have osx 10.6.3 have just upgraded to snow leopard and it says my app ical is ical 3.0.2 and cant be used?  what the??? what do i do now?

    I have just upgraded to snow leopard and ical now wont open.  says it is not compatible and is ical 3.0.2 which seems strange as i have a osx10.6.3 .   have looked for update but cant find one,  what do i do?

    Greetings,
    It sounds like you have moved iCal from it's normal location and are opening a second copy which is the older version.
    The current version of OS X 10.6 is 10.6.8.  As you are running 10.6.3 you need the updates.  Go to the Apple Menu > Software update and keep doing this until it says all updates have been installed.
    Click anywhere on your desktop (the background).
    Go to the top of the computer screen and click on "Go" > "Applications"
    In this list look for "iCal".
    Double-click iCal in this location (which is the proper home for iCal) and see what version it says.
    If it reports the correct version you can drag the iCal from the Applications folder to the dock on your screen to add an button for it (if you already have one in the dock, remove it before you drag this one there).  Be sure to leave iCal in the Applications folder.
    Hope that helps.

  • I have just upgraded to the new version of itunes on windows7 and now albums added post udgrade wont play when added to ipod.

    Hi
    I have just upgraded to the new version of itunes on windows 7. I have just added 8 albums (Mp3 format) to my itunes library, synced with my Ipod classic and my wifes ipod nano, the albums have transferred to the devices but wont play when selected. Yet they will play in itunes.
    When I select the album on the ipod, it opens up as normal but when you press play nothing happens other than a wining sound from the hard drive of the ipod.
    My itunes library is a mix of itune purchases and mp3 purchases and this is the first time I have experienced this issue
    Hopefully there is a simple explanation to this

    It is working now. I no longer get the message about the item not being available in the US and I can access the store.

  • I have just upgraded to the latest version of OSX as invited by Apple. Since then iTunes will not play and my volume controls have stopped working - in Preferences the sound controller is not able to find any input or output devices. What is going on?

    I have just upgraded to the latest version of OSX as invited by Apple. Since then iTunes will not play and my volume controls have stopped working - in Preferences the sound controller is not able to find any input or output devices. What is going on?

    Please read this whole message before doing anything.
    This procedure is a diagnostic test. It’s unlikely to solve your problem. Don’t be disappointed when you find that nothing has changed after you complete it.
    The purpose of the test is to determine whether the problem is caused by third-party software that loads automatically at startup or login, or by a peripheral device. 
    Disconnect all wired peripherals except those needed for the test, and remove all aftermarket expansion cards. Boot in safe mode* and log in to the account with the problem. The instructions provided by Apple are as follows:
    Shut down your computer, wait 30 seconds, and then hold down the shift key while pressing the power button.
    When you see the gray Apple logo, release the shift key.
    If you are prompted to log in, type your password, and then hold down the shift key again as you click  Log in.
    *Note: If FileVault is enabled under OS X 10.7 or later, or if a firmware password is set, or if the boot volume is a software RAID, you can’t boot in safe mode. Safe mode is much slower to boot and run than normal, and some things won’t work at all, including wireless networking on certain Macs. The next normal boot may also be somewhat slow.
    The login screen appears even if you usually log in automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin. 
    There will be no audio output in safe mode. The question to be answered by the test is whether any devices are listed in the Sound preference pane. After testing, reboot as usual (i.e., not in safe mode) and verify that you still have the problem. Post the results of the test.

  • HT201269 hi, i have just upgraded to the i phone 5 from the 4s, i have done a back up and transfrerred all content to my i phone 5 but cannot get apps to trasfer how do you do this please?

    hi, i have just upgraded to the i phone 5 from the 4s, i have done a back up and transfrerred all content to my i phone 5 but cannot get apps to transfer how do you do this please?

    Apps are not part of the backup. You need to sync them to the iPhone from iTunes on your computer or re-download them from the iTunes Store. For the latter option, see:
    http://support.apple.com/kb/ht2519
    Regards.

Maybe you are looking for

  • Error: No Entries were Found In the Catelog (IW52)

    Hi, After creatinf the SD Doc from Notification I am trying to send it (Using Send mail from Task,  in the Action Box).  The task has been created, but when I click on "Send Mail From Task", I get an error, "No Entries....". Can anyone please suggest

  • Initial Load Error - No generation performed. Call transaction GN_START

    Hi Folks, We are doing middleware configuration for data migration between R3->CRM.Have followed "Best Practies" configuration Guide. System Using; CRM 2007 and ECC6.0 Issue While performing initial load, system is throwing the error as 001- No gener

  • How to listen Events in subclasses

    Hello, I'll try to be as clear as possible. I've two AS2 classes, say Main and Sub. Sub inherits from Main. Main gets instantiated by Sub by calling super in its constructor. In Sub constructor a Main method gets invocated too. Being this Main method

  • Revenue deferral function...

    Hi,     I'd like to understand how to use the revenue deferral function. I gather that revenue deferrals can be applied for customers invoices with a preceding sales document and this is done using accrual methods identified in sales orders. Now I'm

  • Super 10.20

    Acelet has released new version of Super - a toolkit for J2EE, Grid and Java, with: * with better exception handling for all modules, expecially for SuperScheduler and SuperWatchdog. * SuperDebugger supporting EXCEPTION event of LimpidLog 1.3. See ht