I have latest iTunes installed but can't connect to the Store

I have tried v10.4 & v10.5, have disabled the firewall, added trusted domains & required ports.
Deleted the hosts file & lots of other things
I enter my apple ID & get the message that this ID has not been used in the store before & must be reviewd.
When I do this I get Welcome to the iTunes Store. blah , blah
To begin creating your Apple ID, click Continue.
When I click on continue, the yellow box at top says Accessing iTunes Store then when it stops - Nothing happens!!!
If I run diagnostics it tells me I passed all tests OK.
OS is Vista64
Any ideas

This has been a bit of a problem for a while, one reason, it cannot talk to the apple servers.
Some firewall, mainly Bullguard, zonealarm, avg and a few others are blocking traffic to the site even if disabled, these need to be uninstalled.
If uninstalling doesnt work then you need to run this command as an administrator from the CMD prompt.
netsh winsock reset
This should resolve the issue your having.
Finally its known that some spyware and trojan scanners along with PCTOOLS causes problems and these need to be uninstalled aswell if you have them on your pc.
Hope this helps.

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