I have Lightroom 5 downloaded from the creative cloud. Lens profiles are not working for raw files. Canon 50D with EFS 10-22, EF 100 f2.8L macro and other Canon lens. None showing in lens profiles

When I first downloaded Lightroom 5 from the Creative Cloud lens profiles were working OK
Now it does not seem to recognize my camera - Canon 50D and lens - various Canon EF and EFS - All were recognized previously

I don't use these features, since I don't have such a cam, but could it be that you may need to input settings for filmback and distance of the lens mount somewhere? If the program operated based on wrong assumprions, the best profile in the world would be wrong...
Mylenium

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Im trygin to install it from the Creative Cloud Desktop but is not working it has been 2 days now

it has been 2 days now

Link for Download & Install & Setup & Activation problems may help
-Online Chat http://www.adobe.com/support/download-install/supportinfo/
Before you go to chat, read Questions you need to answer to receive better help so you will know the kind of information you will need, that you did not provide here

Reinstalling Lightroom 5 from the Creative Cloud

Assistance required. I have had to delete the previously installed Lightroom 5 Creative Cloud app. however the download app tells me that Lightroom 5 is still installed . Tried restarting the computer to no avail. How do I reinstall Lightroom 5 from my Creative Cloud membership??

I had the same problem where Lightroom 5 would not reinstall from Creative Cloud.
I used the uninstallers located in the Applications/Utilities/Adobe Installers folder.
I also followed all four steps under "When you open the Creative Cloud desktop application, programs are listed as up-to-date even though they are not installed", which included "removing all installed Adobe Creative software. Once all Adobe Creative software has been removed, use the CS Cleaner Tool to ensure a complete removal". Still the Creative Cloud desktop application listed Lightroom 5 as up-to-date.
The it occurred to me that I have an external hard drive that I use to keep a backup of my primary drive that is on at all times. I ejected the external drive, signed out and back into Creative Cloud and bingo! the Creative Cloud desktop application allowed me to reinstall Lightroom 5. I did have to keep the external hard drive disconnected through the entire reinstall process, because when I reconnected it during the download of Lightroom 5 it again installed on my external hard drive. So I had to disconnect again, sign out and back into CC and reinstall before connecting my external hard drive again.
My problems began when I upgraded Lightroom 5 to v5.5. It seems as thought v5.5 was installed on my external hard drive, even though v5 was clearly on my primary drive (I know, because I saw the app there).
So I offer this as a possible solution to anyone still having this problem.
In my case I have a Mac running Version 10.9: "Mavericks". The backup program I use, ChronoSync, is configured to maintain an identical image that I can actually boot from in case of a primary hard drive failure.
Question: Is there a way to direct CC to install LR 5 and all other products on my primary hard drive? I see this in the forum which implies I can't. Of course in my case it is apparently confused over what my local drive is, so disregarding my preference is not working.
Why can't I install Lightroom to a custom location through the Creative Cloud?
Lightroom must be installed to your local drive and can't be installed to custom location like other Creative Cloud apps. Lightroom always installs to the default location and disregards any preference you select for a custom location. This behavior is as designed.

Why does Lightroom disappear from the Creative Cloud manager?

Today may be a special case. Now I have "Photoshop CS6", "Photoshop CC", and "Photoshop CC (2014)" on my list of apps. But Lightroom appears on the list of "try/install" as "try", even though I am paying for the Photoshop/Lightroom combination.
In weeks past, Lightroom would disappear from the installed list, and would not be anywhere on the list. I would have to quit the CC manager and restart it to have it rediscover my apps. No other application ever does this, just Lightroom.
Martin Fish

Hi Martin,
Sign out from the Creative Cloud desktop app. Click here to know how.
Sign in back.
Sarika

When you say applications can be downloaded from the Creative Cloud...

Does this mean that you can download as many times as you like and to different Macs/PCs... just that I am travelling for a few months and am trying to avoid taking my MacBook but need to work along the way. Or can you run the applications such as InDesign from the Creative Cloud? Thanks

charleyhall wrote:
Thats great and can you download to both pc and mac?
Yes.
http://www.adobe.com/au/products/creativecloud/faq.html
"On how many computers may I install the software I download from Creative Cloud?
You can install the desktop applications available in Creative Cloud on up to two computers. You will have access to both the Mac OS and Windows version of these applications, so if you have a Mac at home and a PC at work, for instance, you can install your applications on both. See the product license agreements page for more information."

Not allowed to downloading from the creative cloud marketplace (ex. a iPhone mockup)

i have the photographer membership, but when i try to download something from the creative cloud marketplace (ex. a iPhone mockup) it says that this function is only for paying members... isn´t I a paying member with the photographer-membership payed for one year ahead....

You are recieving 2 error :-
"The procedure entry point GetLogicalProcessorInformation could not be located in the dynamic link library KERNEL32.dll."
This particular error means that you have a problem with your OS install (it's missing a function that should be there).
And is there any chance that you had problems installing one of the OS service packs?
Upgrade to Win XP SP3 and then check.

"Counterfeit" Error when downloading from the Creative Cloud

I am new to the creative cloud and attempting to download InDesign. I have already downloaded AI and PS. It launches the application manager, appears to load then abruptly aborts with a an error indicating the download is counterfeit and cannot continue. What to do??

http://helpx.adobe.com/x-productkb/global/digital-certificate-revoked-aam.html

HT201306 I have purchased books from the iTunes store but they are not showing up in my iBooks, why?

How do I get purchased audiobooks to show up in the iBooks app?

I agree with. You this was the path but suddenly I have no audiobook option hence no access to my audio books that I have purchased for the last 2 years. Some thing odd is going on as I have not had any replays from support iTunes on the issue?

Creative cloud photoshop blur tool not work as it should be

creative cloud photoshop blur tool not work as it should be !
I go to blur a painting i am doing and it does not blur enough and I am using wacom Intuos 5 med pen tablet.
and I even set the tablets sensitivty for pressure lower then default and still not getting the blur tool to do its job.
I even adjusted the brush settings too to be able to blur even more on hard settings, still nothing.
at least it not bluring enough to see any major changes.
the only way i can blur anything is by using the fliters blur or the brushes ( mixer brush ) settings to mix colors and do it that way.
(note) I will not post my systems specs sorry I don't do that and even the tech from adobe said I do not have to. and so I wont !
just need advise not to share system specs.
and thats what this forums board is for getting advice and read what others say about the issue at hand.
it's not to post or share system specs !!!
so with that out of the way I need advice only please ?

Hi,
It might be your image is too big in terms of pixel dimensions for the blur tool to work well.
If you zoom to 100% do you see any change when using the blur tool?
What are the pixel dimensions of the image?
(Image>Image Size)
If you try a small image, does the blur tool work?
What about when you use the mouse instead of your tablet?
Can you at least tell us what operating system and version of photoshop your using?

Okay, I loaded the trial of Photoshop, have Creative Cloud loaded, downloaded Photoshop, trying to open Photoshop, but cannot, do I open it from the Creative Cloud App Screen?

Okay, I loaded the trial of Photoshop, have Creative Cloud loaded, downloaded Photoshop, trying to open Photoshop, but cannot, do I open it from the Creative Cloud App Screen?

It's not launched from the CC app.
If you have Windows, look under Program Files\Adobe\Photoshop CC
If you have a Mac, look in the Application Folder > Photoshop CC

Why can't I download lightroom from the creative cloud menu???

Why can't I download lightroom from the creative cloud menu???
I just signed up for creative cloud tonight and on the files and apps page, it's listed. When I click to download, the adobe application manager doesn't list it.
How to I download it?

Try http://forums.adobe.com/message/4681997
See also http://helpx.adobe.com/lightroom/kb/lightroom-creative-cloud-faq.html#id_95665

If i have deleted my local files, how can i download all my files at once from the creative cloud server?

Hi,
My creative cloud files have all been deleted on my machine, all put in the trash (not by me!) I've recovered some but I want to download everything from the creative cloud server before I sync again. is there anyway to do this? or do I have to download every single file individually, which would take hours......
I can see all my files on the cloud server but can't figure out why it has dumped all my local files in the trash.
Thanks!

Just to add that, I had exactly the same issue this morning, so it is certainly a more widespread problem rather than an isolated case.
For Adobe's benefit, here's a summary of what happened for me:
All cloud files automatically moved to trash on turning my computer on and auto syncing. All folders remained, but empty.
Files still existed online through the browser, in the Files section and had not been put into Archive.
When I got home to my personal Mac, the exact same situation happened as above. Though I made sure to do a backup before connecting to wifi and allowing it to sync!
Tried signing out and deleting the Creative Cloud files folder, then signing in again, hoping it would re-sync and create all my files again to match what was online, but it just created the directory of empty folders again.
Was on a call with support for an hour which was painful, with them taking control of my screen but having no idea what to do to fix it.
As with you guys, I'd like to download all my files again (not including Archive), but as a batch and not one by one online! Hopefully the sync will fix and download the lot again automatically.
Have you worked out what's wrong yet Adobe?
Thanks

I downloaded Lightroom CC through the creative cloud where I have a paid plan, everything works except that when I click on it Develop instead of appearing the photo you want to work, appears a blue frame ..like to help me with this problem

I downloaded Lightroom CC through the creative cloud where I have a paid plan, everything works except that when I click on it Develop instead of appearing the photo you want to work, appears a blue frame ..like to help me with this problem

thanks a lot Jim..its work ..problem solved

I am a long-term user of Lightroom as a standalone product with a perpetual licence. As a retired person on limited income, it is very disappointing to me that Adobe have introduced the 'Creative Cloud' (CC) subscription service in order for me to be able

I am a long-term user of Lightroom as a standalone product with a perpetual licence. As a retired person on limited income, it is very disappointing to me that Adobe have introduced the 'Creative Cloud' (CC) subscription service in order for me to be able to continue upgrading this excellent product. It will be for me too expensive at the minimum cost of £9 per month. The additional services that CC brings are personally of no relevance or usefulness. Adobe should be prepared to support existing users who are, like myself, non commercial, amateur photographers by giving them the simple opportunity to upgrade to Lightroom 6 as a standalone, perpetual licence product. As a member of a camera club I know my co-members who use Lightroom are equally disappointed by this move to a subscription-only service.

john beardsworth wrote:
John Waller wrote:
However, Adobe will soon introduce Cloud only features into Lightroom CC for which LR6 (perpetual license) owners will have to wait until LR7 (paid upgrade).
That is possible, John, but it is only speculation on your part. Might, not will.
kwdaves wrote:
There is a "Lightroom 6" upgrade available for US $79 if you have a valid license for any of the earlier versions. From what I can tell, the only difference between Lightroom 6 Full, Lightroom 6 Upgrade and LightroomCC is in the license. The download file is the same.
Other differences - with CC you get LrMobile/LrWeb and they throw in a free copy of Photoshop too.
Yes, but when I bought my standalone license and clicked on the "Download" button it took me to the LightroomCC page. The downloaded file is named Lightroom 6, but in the CC app the installed program is LightroomCC (2015).

I downloaded Indesign, and it failed. i uninstalled and now can't reinstall from the Creative Cloud

How can in reinstall Indesign?

Thanks Eugene;
I am on a brand new macbook pro. I downloaded Indesign from the creative cloud as well as photoshop. photoshop works fine but when i opened ID, i recieved an error that said "installation failed, please uninstall/reinstall.
So I uninstalled it from my computer. When i went back to the creative cloud, it showed that i had already installed the app, and it was up to date, so there was no way to reinstall it.

I have Lightroom 5 downloaded from the creative cloud. Lens profiles are not working for raw files. Canon 50D with EFS 10-22, EF 100 f2.8L macro and other Canon lens. None showing in lens profiles

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