I have lines going on my screen, when i went into the apple store the guy at the genius bar was clueless as to the problem. i havent dropped it. help?
hello, i have a line growing on my screen that is getting worse. it looks like a centipede. i have been to the apple store and the guy i spoke to had no idea what was causing it. the phone still works but i am concerned that it is getting bigger. any help?
OK. so it's not dead pixels. How old is the phone? (some carriers will allow an upgrade more frequently than once a year... if it's less than a year old, the genius should have just replaced it for you, so I'm guessing it's not under warranty any more. I know the out of warranty price for an iPhone 4 is $199. Don't know if that applies to the 3Gs as well off hand.
A quick google search looks like you can get the parts and replace the display assembly or have it repaired for you (which I would think would be the smarter option) for between $50 and $100.
I know NOTHING about the company this link leads to, but the price seems reasonable... Do your homework first. If it gets to the point where it's unacceptable to you, I'd check into it. http://www.iphone3gscreenrepair.com/product_info.php?products_id=108
Similar Messages
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when i use the apple store, Your request is temporarily unable to be processed. what is wrong with it? can someone help me?
Try turning off the Firewall in System Preferences > Security (or Security & Privacy) > Firewall
Disable anti virus software if you have that installed before downloading media from the App Store.
When you post for help, please tell us which Mac OS X you have installed. Thanks ! -
I dropped my iphone 4s in water and everything works but the backlight. I have heard rumors that I can take my damaged iPhone into an apple store and trade it in for a new phone and pay the difference. Is this true?
Apple offers an out of warranty or not covered under the warranty "repair" price, which pays for an exchange at a discounted price off the full retail sales price.
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I reset my iTunes Security Questions and when I go into the Apple Store to buy a TV Show it is still asking me the old security questions, not the new ones... How do I make iTunes ask me the new security questions?
Get prepared for some bad news, then contact iTS.
iTunes Store Support
http://www.apple.com/emea/support/itunes/contact.html -
I keep it in a leather case, and have never let it come into contact with anything,
There's not much anyone here can offer, since none of us work for Apple and have no power to intervene in this issue. The Apple technician can only go by what he or she sees, not by what you claim since not everyone is honest about what has happened. In addition, Apple's warranty does not cover defects that are strictly cosmetic:
This warranty does not apply: (a) [removed for brevity]; (b) to cosmetic damage, including but not limited to scratches, dents, and broken plastic on ports;
You can try pleading your case with the manager of the store, or with Apple Customer Relations (call Apple tech support and ask to speak with a customer relations agent), but they may not be able to do anything to help you.
Good luck, and regards. -
i used to have itunes on this computer once before, but when my old ipod broke i unistalled it. i found my other ipod so decided to reinstall itunes and it comes up with an error saying that it can't delete former itunes files, how do i fix that?
decided to reinstall itunes and it comes up with an error saying that it can't delete former itunes files, how do i fix that?
What's the precise text of the message please, jessica? (There's a couple of different ones I can think of that you might be getting.) -
My mom just got a iPod touch and it won't work well
She should go back to the Apple Store and set up a genius Bar appointment and have the iPod replaced.
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its always the apple ID of the owner who had the macbook before. All the info of the owner before has been remove. I check in the preference systeme under user and groupe and theres nothing. i put my apple ID and also my password.....
help help
tyThe first thing to do with a second-hand computer is to erase the internal drive and install a clean copy of OS X. You—not the original owner—must do that. How you do it depends on the model, and on whether you already own another Mac. If you're not sure of the model, enter the serial number on this page. Then find the model on this page to see what OS version was originally installed.
It is not safe to use a computer with software installed by a previous owner.
1a. If you don't own another Mac
If the machine shipped with OS X 10.4 or 10.5, you need a boxed and shrink-wrapped retail Snow Leopard (OS X 10.6) installation disc from the Apple Store or a reputable reseller—not from eBay or anything of the kind. If the machine has less than 1 GB of memory, you'll need to add more in order to install 10.6. Preferably, install as much memory as it can take, according to the technical specifications.
If the machine shipped with OS X 10.6, you need the installation media that came with it: gray installation discs, or a USB flash drive for a MacBook Air. You should have received those media from the original owner, but if you didn't, order replacements from Apple. A retail disc, or the gray discs from another model, will not work.
To start up from an optical disc or a flash drive, insert it, then restart the computer and hold down the C key at the startup chime. Release the key when you see the gray Apple logo on the screen.
If the machine shipped with OS X 10.7 or later, you don't need media. It should start up in Internet Recovery mode when you hold down the key combination option-command-R at the startup chime. Release the keys when you see a spinning globe.
Some models shipped with OS X 10.6 and received a firmware update after 10.7 was released, enabling them to use Internet Recovery. If you have one of those models, you may not be able to reinstall 10.6 even from the original discs, and Internet Recovery may not work either without the original owner's Apple ID. In that case, contact Apple Support, or take the machine to an Apple Store or another authorized service provider to have the OS installed.
1b. If you do own another Mac
If you already own another Mac that was upgraded in the App Store to the version of OS X that you want to install, and if the new Mac is compatible with it, then you can install it. Use Recovery Disk Assistant to prepare a USB device, then start up the new Mac from it by holding down the C key at the startup chime. Alternatively, if you have a Time Machine backup of OS X 10.7.3 or later on an external hard drive (not a Time Capsule or other network device), you can start from that by holding down the option key and selecting it from the row of icons that appears. Note that if your other Mac was never upgraded in the App Store, you can't use this method.
2. Partition and install OS X
If you see a lock screen when trying to start up from installation media or in Recovery mode, then a firmware password was set by the previous owner, or the machine was remotely locked via iCloud. You'll either have to contact the owner or take the machine to an Apple Store or another service provider to be unlocked. You may be asked for proof of ownership.
Launch Disk Utility and select the icon of the internal drive—not any of the volume icons nested beneath it. In thePartition tab, select the default options: a GUID partition table with one data volume in Mac OS Extended (Journaled) format. This operation will permanently remove all existing data on the drive.
After partitioning, quit Disk Utility and run the OS X Installer. If you're installing a version of OS X acquired from the App Store, you will need the Apple ID and password that you used. When the installation is done, the system will automatically restart into the Setup Assistant, which will prompt you to transfer the data from another Mac, its backups, or from a Windows computer. If you have any data to transfer, this is usually the best time to do it.
Then run Software Update and install all available system updates from Apple. To upgrade to a major version of OS X newer than 10.6, get it from the Mac App Store. Note that you can't keep an upgraded version that was installed by the original owner. He or she can't legally transfer it to you, and without the Apple ID you won't be able to update it in Software Update or reinstall, if that becomes necessary. The same goes for any App Store products that the previous owner installed—you have to repurchase them.
3. Other issues
If the original owner "accepted" the bundled iLife applications (iPhoto, iMovie, and Garage Band) in the App Store so that he or she could update them, then they're irrevocably linked to that Apple ID and you won't be able to download them without buying them. Reportedly, Mac App Store Customer Service has sometimes issued redemption codes for these apps to second owners who asked.
If the previous owner didn't deauthorize the computer in the iTunes Store under his Apple ID, you wont be able to authorize it immediately under your ID. In that case, you'll either have to wait up to 90 days or contact iTunes Support.
When trying to create a new iCloud account, you might get a failure message: "Account limit reached." Apple imposes a lifetime limit of three iCloud account setups per device. Erasing the device does not reset the limit. You can still use an account that was created on another device, but you won't be able to create a new one. Contact iCloud Support for more information. -
Possible to get iMac repaired without going to the apple store?
i recently purchased a 24" imac and called apple to request a repair due to a stuck pixel in the middle of my screen, very distracting, and i got a case number but was told that i need to take it to an apple store to have it looked at first and then the store would send it out to apple. not a big deal except for the fact that the closest apple store is nearly a hour away. so my question is, has anyone been successful in getting a prepaid box sent to their house for a non-portable instead of having to drive it to the apple store first? Thanks
TyCould the apple store still decide differently?
They could, yes, once they examine the situation. A tech on the phone can only guess based on your description, so the tech at the store may come up with a different determination once he/she sees the system.
Also, there are also some "authorized service centers" that come up when i do a search on apples website... should i try one of those or just stick with the apple store?
Whether the case you've opened will authorize a service center to go ahead and replace the screen, or whether they'd be required to consult with Apple, I don't know. My guess is that the latter case is the one that would be correct; that the service center would have to examine the system and then contact Apple to see if Apple would authorize replacement of the screen. And as I said, it's very unusual for Apple (or any other manufacturer) to replace a screen for a single bad pixel.
So it's your call. If there's a service center near you and you want to try them, it might be worth the time, at least to call them and discuss the situation and see what they think. -
MacBook Pro keeps restarting even after going to the Apple Store
I have a mid-2010 MacBook Pro 15" and it's been really acting up lately. It began randomly going black with the keyboard still lit up and then rebooted itself without warning. When I updated to Mavericks, it started happening multiple times a day. I did a virus scan, repaired the Disk Permissions, basically tried every troubleshooting method I could on my own. Nothing would help it so I finally took it to the Apple Store and they decided I should wipe everything off my hard drive, do a clean install of Mavericks and then restore my files and settings from Time Machine. They did everything (except Time Machine) for me and it seemed to fix the problem at first. My laptop was even much faster. But then it started happening maybe once every one or two days, and now it's randomly restarted 8 times since last night. It’s so frustrating. I’ve noticed that it often restarts when I’m using iMessage. When it restarts and my iPhone is plugged in, it always asks, sometimes even twice, if the phone should trust the computer…it’s like doesn’t even recognize the device when starting up. There are also some other problems with my laptop - my DVD drive spits out everything I put into it and my battery needs to be serviced/replaced. Do you think it could have to do with the battery, even though this usually happens when the laptop is plugged in? There were no problems with my hard drive at the Apple Store and they ignored that my battery had to be serviced, so maybe that’s not it. What could the problem possibly be? Let me know what other information I have to provide in order to figure it out. Please help! Thank you so much.
Thank you for your help everyone
So Friday night I took my laptop back to the Apple Store. They noted that my battery was on its way out, but they didn’t think that was the problem, so they kept it over the weekend to run diagnostics. Upon further investigation, they decided that the battery WAS the problem causing the restarts, so I had them replace it…but it’s still restarting! I got the computer back yesterday evening and it’s already happened 8 times. It just randomly reboots out of the blue without any warning. I can’t imagine what else the problem could be. I was wondering if maybe it is just a problem with Mavericks since the operating system is new and it seems to be happening to quite a few people. I tried to take note of what I suspected might be causing it - it often crashes when using iMessage, for example, so I tried keeping that application closed, but it didn't stop the rebooting.
Here is my most recent report, if that helps at all. I'm desperate to have this problem fixed so any help/insight is greatly appreciated. Thanks so much.
Anonymous UUID: 87CD3632-772A-04BB-3B34-ECA966837DF7
Tue Dec 10 22:22:16 2013
panic(cpu 3 caller 0xffffff7f84f59fac): "GPU Panic: [<None>] 3 3 7f 0 0 0 0 3 : NVRM[0/1:0:0]: Read Error 0x00610210: CFG 0xffffffff 0xffffffff 0xffffffff, BAR0 0xd2000000 0xffffff80a21f5000 0x0a5480a2, D0, P2/4\n"@/SourceCache/AppleGraphicsControl/AppleGraphicsControl-3.4.12/src/Apple MuxControl/kext/GPUPanic.cpp:127
Backtrace (CPU 3), Frame : Return Address
0xffffff807eeb30b0 : 0xffffff8002c22f69
0xffffff807eeb3130 : 0xffffff7f84f59fac
0xffffff807eeb3200 : 0xffffff7f8361c53d
0xffffff807eeb32c0 : 0xffffff7f836e8d9e
0xffffff807eeb3300 : 0xffffff7f838a38e5
0xffffff807eeb3330 : 0xffffff7f838a4695
0xffffff807eeb3370 : 0xffffff7f835fcb9a
0xffffff807eeb3490 : 0xffffff7f835fd5a4
0xffffff807eeb3520 : 0xffffff7f835fa808
0xffffff807eeb3560 : 0xffffff7f835fa785
0xffffff807eeb3600 : 0xffffff7f83620c4c
0xffffff807eeb3800 : 0xffffff7f83621af6
0xffffff807eeb38e0 : 0xffffff7f8458fba2
0xffffff807eeb3920 : 0xffffff7f8459f55f
0xffffff807eeb3940 : 0xffffff7f845cd51b
0xffffff807eeb3980 : 0xffffff7f845cd57b
0xffffff807eeb39c0 : 0xffffff7f845a4ff5
0xffffff807eeb3a10 : 0xffffff7f84570d3e
0xffffff807eeb3aa0 : 0xffffff7f8456ccc7
0xffffff807eeb3ad0 : 0xffffff7f8456a816
0xffffff807eeb3b00 : 0xffffff80030cb873
0xffffff807eeb3b90 : 0xffffff80030cd76f
0xffffff807eeb3bf0 : 0xffffff80030cb28f
0xffffff807eeb3d40 : 0xffffff8002cb6008
0xffffff807eeb3e50 : 0xffffff8002c26bb1
0xffffff807eeb3e80 : 0xffffff8002c139b5
0xffffff807eeb3ef0 : 0xffffff8002c1e003
0xffffff807eeb3f70 : 0xffffff8002cc921d
0xffffff807eeb3fb0 : 0xffffff8002cf3e26
Kernel Extensions in backtrace:
com.apple.nvidia.classic.NVDAResmanTesla(8.1.8)[0A1B6F41-168D-307A-BABD-162F3B3 C2786]@0xffffff7f835cb000->0xffffff7f8383afff
dependency: com.apple.iokit.IOPCIFamily(2.8)[447B4896-16FF-3616-95A2-1C516B2A1498]@0xffffff 7f832ba000
dependency: com.apple.iokit.IONDRVSupport(2.3.6)[86BA68C6-18DD-30A1-ABF6-54597AD6C277]@0xff ffff7f835bb000
dependency: com.apple.iokit.IOGraphicsFamily(2.3.6)[38E388A5-92D6-3388-B799-F2498E582287]@0 xffffff7f83578000
com.apple.nvidia.classic.NVDANV50HalTesla(8.1.8)[3666E0FC-87C7-3329-BD8C-2F1ADE D100A4]@0xffffff7f83845000->0xffffff7f83af1fff
dependency: com.apple.nvidia.classic.NVDAResmanTesla(8.1.8)[0A1B6F41-168D-307A-BABD-162F3B3 C2786]@0xffffff7f835cb000
dependency: com.apple.iokit.IOPCIFamily(2.8)[447B4896-16FF-3616-95A2-1C516B2A1498]@0xffffff 7f832ba000
com.apple.GeForceTesla(8.1.8)[67BAF872-A238-3787-AB74-22297A51FE8F]@0xffffff7f8 454f000->0xffffff7f84619fff
dependency: com.apple.iokit.IOPCIFamily(2.8)[447B4896-16FF-3616-95A2-1C516B2A1498]@0xffffff 7f832ba000
dependency: com.apple.iokit.IONDRVSupport(2.3.6)[86BA68C6-18DD-30A1-ABF6-54597AD6C277]@0xff ffff7f835bb000
dependency: com.apple.iokit.IOGraphicsFamily(2.3.6)[38E388A5-92D6-3388-B799-F2498E582287]@0 xffffff7f83578000
dependency: com.apple.nvidia.classic.NVDAResmanTesla(8.1.8)[0A1B6F41-168D-307A-BABD-162F3B3 C2786]@0xffffff7f835cb000
com.apple.driver.AppleMuxControl(3.4.12)[A4934A66-0E30-36E9-984A-650481102449]@ 0xffffff7f84f4c000->0xffffff7f84f5efff
dependency: com.apple.driver.AppleGraphicsControl(3.4.12)[661E3C87-5B97-3272-88FF-B9BA9B6E2 4ED]@0xffffff7f84f44000
dependency: com.apple.iokit.IOACPIFamily(1.4)[045D5D6F-AD1E-36DB-A249-A346E2B48E54]@0xfffff f7f83524000
dependency: com.apple.iokit.IOPCIFamily(2.8)[447B4896-16FF-3616-95A2-1C516B2A1498]@0xffffff 7f832ba000
dependency: com.apple.iokit.IOGraphicsFamily(2.3.6)[38E388A5-92D6-3388-B799-F2498E582287]@0 xffffff7f83578000
dependency: com.apple.driver.AppleBacklightExpert(1.0.4)[E04639C5-D734-3AB3-A682-FE66694C66 53]@0xffffff7f84f47000
BSD process name corresponding to current thread: WindowServer
Mac OS version:
13A603
Kernel version:
Darwin Kernel Version 13.0.0: Thu Sep 19 22:22:27 PDT 2013; root:xnu-2422.1.72~6/RELEASE_X86_64
Kernel UUID: 1D9369E3-D0A5-31B6-8D16-BFFBBB390393
Kernel slide: 0x0000000002a00000
Kernel text base: 0xffffff8002c00000
System model name: MacBookPro6,2 (Mac-F22586C8)
System uptime in nanoseconds: 14662831814681
last loaded kext at 3194573810450: com.apple.filesystems.smbfs 2.0.0 (addr 0xffffff7f8505c000, size 335872)
last unloaded kext at 3187040152959: com.apple.driver.AppleUSBCDC 4.2.1b2 (addr 0xffffff7f8505c000, size 16384)
loaded kexts:
com.apple.filesystems.smbfs 2.0.0
com.apple.driver.AudioAUUC 1.60
com.apple.driver.AppleHWSensor 1.9.5d0
com.apple.driver.AGPM 100.14.11
com.apple.filesystems.autofs 3.0
com.apple.driver.AppleMikeyHIDDriver 124
com.apple.driver.AppleMikeyDriver 2.5.2fc2
com.apple.driver.AppleHDA 2.5.2fc2
com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport 4.2.0f6
com.apple.iokit.IOUserEthernet 1.0.0d1
com.apple.iokit.IOBluetoothSerialManager 4.2.0f6
com.apple.driver.AppleUpstreamUserClient 3.5.13
com.apple.driver.AppleMCCSControl 1.1.12
com.apple.driver.AppleMuxControl 3.4.12
com.apple.GeForceTesla 8.1.8
com.apple.driver.AppleSMCPDRC 1.0.0
com.apple.driver.AppleSMCLMU 2.0.4d1
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.AppleHWAccess 1
com.apple.driver.ACPI_SMC_PlatformPlugin 1.0.0
com.apple.driver.AppleIntelHDGraphics 8.1.8
com.apple.driver.AppleIntelHDGraphicsFB 8.1.8
com.apple.driver.AppleLPC 1.7.0
com.apple.driver.SMCMotionSensor 3.0.4d1
com.apple.driver.AppleUSBTCButtons 240.2
com.apple.driver.AppleUSBCardReader 3.3.5
com.apple.driver.AppleIRController 325.7
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.BootCache 35
com.apple.driver.AppleUSBTCKeyboard 240.2
com.apple.iokit.SCSITaskUserClient 3.6.0
com.apple.driver.XsanFilter 404
com.apple.iokit.IOAHCIBlockStorage 2.4.0
com.apple.iokit.AppleBCM5701Ethernet 3.6.9b9
com.apple.driver.AppleUSBHub 650.4.4
com.apple.driver.AppleAHCIPort 2.9.5
com.apple.driver.AirPort.Brcm4331 700.20.22
com.apple.driver.AppleFWOHCI 4.9.9
com.apple.driver.AppleUSBEHCI 650.4.1
com.apple.driver.AppleSmartBatteryManager 161.0.0
com.apple.driver.AppleACPIButtons 2.0
com.apple.driver.AppleRTC 2.0
com.apple.driver.AppleHPET 1.8
com.apple.driver.AppleSMBIOS 2.0
com.apple.driver.AppleACPIEC 2.0
com.apple.driver.AppleAPIC 1.7
com.apple.driver.AppleIntelCPUPowerManagementClient 216.0.0
com.apple.nke.applicationfirewall 153
com.apple.security.quarantine 3
com.apple.driver.AppleIntelCPUPowerManagement 216.0.0
com.apple.AppleGraphicsDeviceControl 3.4.12
com.apple.kext.triggers 1.0
com.apple.driver.DspFuncLib 2.5.2fc2
com.apple.vecLib.kext 1.0.0
com.apple.iokit.IOAudioFamily 1.9.4fc11
com.apple.kext.OSvKernDSPLib 1.14
com.apple.iokit.IOBluetoothHostControllerUSBTransport 4.2.0f6
com.apple.iokit.IOSurface 91
com.apple.iokit.IOSerialFamily 10.0.7
com.apple.iokit.IOBluetoothFamily 4.2.0f6
com.apple.driver.AppleBacklightExpert 1.0.4
com.apple.driver.AppleGraphicsControl 3.4.12
com.apple.driver.AppleSMBusController 1.0.11d1
com.apple.nvidia.classic.NVDANV50HalTesla 8.1.8
com.apple.nvidia.classic.NVDAResmanTesla 8.1.8
com.apple.iokit.IOFireWireIP 2.2.5
com.apple.driver.IOPlatformPluginLegacy 1.0.0
com.apple.driver.AppleSMBusPCI 1.0.12d1
com.apple.iokit.IONDRVSupport 2.3.6
com.apple.driver.AppleHDAController 2.5.2fc2
com.apple.iokit.IOGraphicsFamily 2.3.6
com.apple.iokit.IOHDAFamily 2.5.2fc2
com.apple.driver.IOPlatformPluginFamily 5.5.1d27
com.apple.driver.AppleSMC 3.1.6d1
com.apple.iokit.IOSCSIBlockCommandsDevice 3.6.0
com.apple.iokit.IOUSBMassStorageClass 3.6.0
com.apple.driver.AppleUSBMultitouch 240.6
com.apple.iokit.IOUSBHIDDriver 650.4.4
com.apple.iokit.IOSCSIMultimediaCommandsDevice 3.6.0
com.apple.iokit.IOBDStorageFamily 1.7
com.apple.iokit.IODVDStorageFamily 1.7.1
com.apple.iokit.IOCDStorageFamily 1.7.1
com.apple.driver.AppleUSBMergeNub 650.4.0
com.apple.driver.AppleUSBComposite 650.4.0
com.apple.iokit.IOAHCISerialATAPI 2.6.0
com.apple.iokit.IOSCSIArchitectureModelFamily 3.6.0
com.apple.iokit.IOEthernetAVBController 1.0.3b3
com.apple.driver.mDNSOffloadUserClient 1.0.1b4
com.apple.iokit.IOUSBUserClient 650.4.4
com.apple.iokit.IOAHCIFamily 2.6.0
com.apple.iokit.IO80211Family 600.34
com.apple.iokit.IONetworkingFamily 3.2
com.apple.iokit.IOFireWireFamily 4.5.5
com.apple.iokit.IOUSBFamily 650.4.4
com.apple.driver.AppleEFINVRAM 2.0
com.apple.driver.AppleEFIRuntime 2.0
com.apple.iokit.IOHIDFamily 2.0.0
com.apple.iokit.IOSMBusFamily 1.1
com.apple.security.sandbox 278.10
com.apple.kext.AppleMatch 1.0.0d1
com.apple.security.TMSafetyNet 7
com.apple.driver.AppleKeyStore 2
com.apple.driver.DiskImages 371.1
com.apple.iokit.IOStorageFamily 1.9
com.apple.iokit.IOReportFamily 21
com.apple.driver.AppleFDEKeyStore 28.30
com.apple.driver.AppleACPIPlatform 2.0
com.apple.iokit.IOPCIFamily 2.8
com.apple.iokit.IOACPIFamily 1.4
com.apple.kec.corecrypto 1.0
com.apple.kec.pthread 1 -
When the Apple techs at their store setup my new MacBook Pro, my first Apple product they evidently acted as The Administrator. They did not tell me about this process or give me a password. So now when I need the password I have no idea what it is, etc. The Apple store is 60 miles from where I live. A challenge to just go in and get help. How can I find my password or set a new one?
Forgot Your Account Password
For Lion/Mountain Lion
Boot to the Recovery HD:
Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
When the menubar appears select Terminal from the Utilities menu.
Enter resetpassword at the prompt and press RETURN. Follow
instructions in the dialog window that will appear.
Or see Reset a Mac OS X 10.7 Lion Password, OS X Mountain Lion- Reset a login password, and
OS X Lion- Apple ID can be used to reset your user account password.
For Snow Leopard and earlier with installer DVD
Mac OS X 10.6- If you forget your administrator password
For Snow Leopard and earlier without installer DVD
How to reset your Mac OS X password without an installer disc | MacYourself -
I have a pretty new iMac with LOTS of storage (about 4TB with externals) that is experiencing a lot of "spinning balls of death" from time to time in almost any program that I might have open, but particularly MacMail, Google Chrome browsers, and Word. I took it to the Apple store to be checked out and it was really fast with no issues there. I brought it home and it was better at first but then it started happening again.
I have been having a lot of issues with Time Warner where my download speeds will dip really low, and all I can think of is that MacMail goes and tries to check for email and can't get out to the internet and it locks all the other resources up while it is doing it. It will also take a REALLY long time to even let you look at mail. The folder size is over 13GB (down from 22GB that I just cleared out from - I have a lot of MP3s etc in there) and I will try to get this down to under 10GB which might help, and the mail is on an external drive. I have been told that Verizon is not a shared network but a direct connection to their server, and if I can't fix this then I will try switching to them. If anyone has any direct knowledge on this stuff, I am all ears.We need to know more about your system, please download EtreCheck and run the report and please post it on your next reply. Then we can see how your system is configured, what apps are on it and look for anything obvious. We will look forward to seeing your report.
-
Everything is above, Please answer my question!:)
Lion was released in July 20, 2011. Any NEW Mac sold after that date is entitled to Lion AFAIK. If you purchased yours from some seller that had it aging on the shelf since God-knows-when, contact Apple and see if you can get some sort of redeem code to download Lion from the Apple Store for free.
Older used/refurbished Macs are entitled to the OS in force at the time of their manufacture and should come with the installation media as a condition of sale. Apple MAY provide you with replacement media for a cost, if at all. Lion upgrades will have a cost and the Mac must follow an upgrade path thru Snow Leopard before Lion can be installed via an online download. -
For some unknown reason, I am unable to sync my ipad2 with my desktop. I receive a message saying it cannot sync due to an unknown error 1140.
Hate to have to run to the apple store to get this resolved...hope someone here knows the answer !! I need to sync !!
Thank You.Experienced User Terrell Smith recently posted on this Error Code:
Terrell Smith:
"Today I was in an Apple Store, and four Apple Geniuses could not solve this problem. It seems to have something with large iPhoto Libraries, because when I started iPhoto up with a small library (1,100 photos), the problem did not occur. In iTunes, under the Photo's option "Sync Photos," if the iPhoto library is large (38,000 photos), the option to select the radio button "Selected albums, Events, and Faces" is grayed out, and you cannot select it.
My guess is that since the large iPhoto library will not fit on your iOS device, iTunes throws the 1140 error.
As others have noted, if you uncheck "Sync Photos" in iTunes, the rest of things will sync instead of throwing the 1140 error message.
But you don't have synced photos then.
The Apple Store told me they have no solution for this error. We should file iPhoto Feedback, and that this issue has been escalated to Apple Engineering."
http://www.apple.com/feedback/iphoto_ios.html
Hope this helps -
Will i get the same care from the Apple Website as i do when buying from the Apple Store?
I am looking into buying an iPad mini 3 for christmas, i wanted to get the free engraving which only comes when you order from the website.
I was wondering if i will get the same level of care buying from the website as i did from the Apple Store?
I purchased a MacBook Pro from the Apple Store in Bath, UK about 3 years ago now, and when my Hard Drive packed up i took it into the Apple Store in Cardiff, UK to get it looked at. They replaced my Hard Drive there and then; free of charge as they were able to trace my purchase back to the Apple Store despite it being out of warranty. Will it be the same if there ever was a problem if i was to buy it off of the Apple Website?The warranty is the warranty. Your device will be backed if it's bought from the site or brick and mortar store or even an authorized third party (in other words I bought my iPad at best buy and I can still take it into an apple store and have them back the warranty)
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