I have logged in to my itunes account on a different computer and none of my purchased music is showing up. I also have plugged my iphone in to get updates but it says I will lose all media and apps if I don't update on the computer where I sync everythi
I have logged in to my itunes account on a different computer and none of my purchased music is showing up. I also have plugged my iphone in to get updates but it says I will lose all media and apps if I don't update on the computer where I sync everything. I have authorized this new computer so I don't know what the problem is. I can't get on my old computer with my itunes account because the computer is broken. Not sure what to do
"I have logged in to my itunes account on a different computer and none of my purchased music is showing up."
Correct. it does not magially appear in other places. It will only be where you put it.
"I also have plugged my iphone in to get updates but it says I will lose all media and apps if I don't update on the computer where I sync everything. "
Correct as well. Iphone will sync with one computer at a time. Syncing to another will erase the current content.
You need to copy everything ( itunes library/contacts/pics/calendars/files/docs) from the old computer, or your backup copy of the old one, to the new one.
Similar Messages
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I have logged in to my itunes account on a different pc and none of my files are on there
Hello
I have logged in to my itunes account on a different pc and none of my files are on there. Please help!Hello Rosie, see if these help...
http://support.apple.com/kb/ht4627
http://support.apple.com/kb/ht1203 -
Does anyone know how to update to ios5 when getting this error message?
Go to iTunes>Preferences>Devices and select the iPod backjp and click on delete and try again.
Also
- Reboot the computer
- Try another cable
- Try another USB port -
will i lose my old music and vids if i synce?
Yes. Your iPod is designed to sync with only one iTunes library at a time. It will recognize the iTunes library on the PC as a new library. If you sync the iPod with this new library, all content will be erased from the iPod and replaced with what is in the new library. So what you will want to do is copy everything from the iPod to your new iTunes library on your PC first.
See this older post from another forum member Zevoneer covering the different methods and software available to assist you with the task of copying content from your iPod back to your PC and into iTunes.
https://discussions.apple.com/thread/2452022?start=0&tstart=0
B-rock -
I recently purchased songs from itunes via my pc and I dont know how to get them onto my iphone? When I click the sync button it says I will lose all the music currently on my iphone.. Help
If you're syncing with a different iTunes library than the one you previously synced with, then there is no way around it. You're gonna loose the old data. The only way round it would be to make sure that all the music files on your iPhone is also in your iTunes library. If you still have access to the computer with the old library, you could copy the files on to an external harddrive, and then import them into your new iTunes library.
If it is in fact the same library, then the music currently on your iphone, is also in your itunes library. Just make sure that the artists/albums/playlists, or whatever you sync contains these tracks, that you allready have on your phone and don't want deleted. What i do is, i create a playlist specifically for my iPhone, and i set it up to only sync with this playlist. Whenever i hear a track from my iTunes library or buy a new track that i want on my phone, i just drag it to this playlist and next time i synchronize, it's there without deleting anything else. -
I havent been on iTunes and synced up on my laptop for a couple months so i get hooked up on wifi and download the newest version of iTunes and sync up to it and none of my songs are in the comp library.everytime i try to sync my iphones library to the itunes library it says i will lose all songs on iphone.so i'm trying to figure out what i need to do to get the library from my iphone to my itunes library on my laptop!!
Plug in your iPad and hit sync. It should transfer your purchases. Or go under the purchased option in iTunes store and download your purchases. Connecting the iPad is easier.
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tried to update my i phone 4s, now the phone isnt going on unless i restore to factory settings. The screen is just showing a usb and arrow to I Tunes, it also says if i restore i will lose all media, which hasnt been backed up recently. Any answers?
It's in recovery mode. Anything that was on the phone and not already backed up is already gone. You have no choice but to restore.
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I have an old I pod that was syncd with a windows computer, now i am trying to sync with my mac itunes account. We have the same i tunes account but it is saying i will lose all my songs if i sync now. Help?
I would recommend you use a program called senuti that allows you to copy your songs over to a new computer from an iPod. Unfortunatlly you have to pay for the full version but it allows you to have 1000 free song capacity of copying over and a movie counts as the capacity of 1 song.
http://www.fadingred.com/senuti/ -
I have got a new computer and i can no longer do a full sync. Apple always tells me I will lose all my exisiting Apps if I do a new sync. I prefer to purchase Apps on my computer over my iPod because of the smaller iPod. The new computer is recognized by Apple as an allowable new PC.
But this Sync warning is a pain. Plus, when i view my iPod's App icons on my copmputer, I can no longer drag and move them. I have the latest version of iTunes installed. Thank you for your helpSyncing to a new iTunes library or computer will erase your iPod. Only if you back up your device manually before syncing, you can restore it from that backup again. A manual backup does not include the sync process.
Do this:
Disable autosync in iTunes, connect your iPod to your new computer and right click on it in the device list and choose backup. iTunes will backup your iPod without syncing.
Transfer your purchases the same way, choosing "transfer purchases" this time.
When you connect your iPod for the first time, all media content will be erased. But you can restore your settings and app data from your manual backup afterwards.
Don't forget to set up at least one contact and event on your new computer to be able to merge calendars and contacts when you sync the iPod for the first time.
Music is one way only, from the computer to your device, unless you bought the songs in itunes and transferred your purchases.
There is 3rd party software out there, but not supported by Apple, see this thread:http://discussions.apple.com/thread.jspa?threadID=2013615&tstart=0
About backups and what's saved: iTunes: About iOS backups
How to back up and restore:http://support.apple.com/kb/HT1414
How to download apps for free again:http://support.apple.com/kb/HT2519
Saving other data is also described here. How to back up your data and set up as a new device
As for your second problem, see if restrictions for app installation and deleting apps are active in Settings/General/Restrictions. If yes, allow to install and delete app again.
Don't forget to authorize your PC in iTunes:
About iTunes Store authorization and deauthorization
Message was edited by: Ingo2711 -
How can i get a pdf from my iPhone to my new macbook? I keep trying to sync but it says it will delete all the books/pdfs on my phone. I don't have this pdf on my computer and don't want to lose it. I am using the same iTunes account. Any suggestions?
Hello ashlyn888,
Based on your post it sounds like you would like to sync your iBooks content with your computer. I have located an article that may help you in this situation. While you can sync this data with your computer you can also use the sharing button to send PDFs using various sources:
iBooks: Viewing, syncing, saving, and printing PDFs on iPhone, iPad, and iPod touch - Apple Support
Thank you for contributing to Apple Support Communities.
Cheers,
BobbyD -
I did an update and only only the music purchased from itunes store is there all the cds I burned to it are gone. Tried syncing ipod but it says it will wipe all content. How do I get all my music back. gone from over 6000 songs to 250?
See Empty/corrupt iTunes library after upgrade/crash.
tt2 -
I need to update my iTunes and iPod touch,iPad and iPhone but they were set up with a hp laptop that i sold i tried to update my iTunes and apple devices but it tell's me if i update i will lose all media on my devices and to update with the original computr
Go to www.ecamm.com and d/l PhoneView.
To prevent a sync when plugging in the iPod/iPhone - hold down the 'option' and the 'command' keys when plugging in the iPod/iPhone - key the keys down until the iPod/iPhone is listed under the Devices list in iTunes - this will prevent a sync from taking place.
With PhoneView you can take the content from the device to the iTunes library.
MJ -
getting an error message while trying to backup my IPhone 4 that says i will lose all content if i continue. error message is (-5000). what does this mean and how do i fix the problem?
Well, when you click on "update" and it goes partway through and then says it can't continue that does look somewhat error-like to me. :-). I did do a synch when I first plugged the iPad into my desktop, but had to upgrade iTunes and reboot before upgrading the iPad OS, so everything should be backed up. I hope! I don't know how to check on whether things like my appointments or files that I have created get saved in a synch. Selecting each of my pictures and emailing them to myself is an option, I guess.
I am new to the apple world and the thought of losing six month's worth of stuff is intimidating. If only I knew which things would get lost, I'd be able to work with it.
Thanks! -
I want to upgrade my iOS 4 to 5 on my Ipod Touch but I no longer have the original computer I used to sync with so it keeps saying I will loose all of my apps and stuff on my new computer..... SO how do I tell it that my new computer is now my regular computer so that I can upgrade my iOS on it without it wiping all of my music, films and apps on it??? HELP please I am desperate to know what to do.
http://support.apple.com/kb/HT1848 - just media purchased from iTunes Store
Post by Zevoneer: iPod media recovery options - https://discussions.apple.com/message/11624224 - this is an older post and many of the links are also for old posts, so bear this in mind when reading them.
Commercial software utilities for transferring songs from i-device to Mac:
Senuti - http://www.fadingred.com/senuti/
Phoneview - http://www.ecamm.com/mac/phoneview/
MusicRescue - http://www.kennettnet.co.uk/products/musicrescue/ - Mac & Windows -
I did an update on my ipad and now I have to restore it but it says I will lose everything How can I get my pictures on there before I restore my ipad to factory settings?
They will be gone from the iphone, but you should be syning all contacts to your computer regularly and should be importing all pics to your computer regularly, particularly before any update.
Have you failed to do this?
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