I have lost all icons cannot get them to stay on the screen just flash on then go

i am having trouble getting icons to come up on ipad4 they just flash on then go help please

Have you tried restarting or resetting your iPad?
Restart: Press On/Off button until the Slide to Power Off slider appears, select Slide to Power Off and, after It shuts down, press the On/Off button until the Apple logo appears.
Reset: Press the Home and On/Off buttons at the same time and hold them until the Apple logo appears (about 10 seconds).

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I have two faults! 1, an error comes up in Ps CC 2014 "could not apply the saved panel configuration, restring to default and my tools have disappeared completely and anything ive tried I cannot get them back not even the drop down menu in 'window' helps

I have two faults! 1, an error comes up in Ps CC 2014 "could not apply the saved panel configuration, restring to default and my tools have disappeared completely and anything ive tried I cannot get them back not even the drop down menu in 'window' helps at all. And 2, Lr everytime I load it up it gives me the option to retry or switch to and it takes a while for me to even get anywhere with it I think it has something to do with the catalogs? I've been using these programs for a few years now on a Mac...no problem but when I use a PC when I'm away coz it's the (only) comp available these happen PC's are so useless! Please can anyone help??...

I can give a few suggestions on Photoshop CC 2014, but Lightroom is a separate forum and you should ask Lr questions there.
First close Photoshop.
Then start Photoshop by double-clicking on it's icon and very quickly after that, hold down the ctrl-alt-shift keys until you see the reset dialog. answer "Yes" to delete settings, and let Photoshop continue to load.
It's tricky to do and may take a few tries, but at least it should reset Photoshop CC 2014 to defaults.
Gene

It used to be that when I created a pdf from a word or publisher document, hyperlinks worked fine. Now I cannot get them to work unless the text displayed for the link is the complete address and it all appears on one line. Why?

it used to be that when I created a pdf from a word or publisher document, hyperlinks worked fine. Now I cannot get them to work unless the text displayed for the link is the complete address and it all appears on one line. Why?

You can print to the Adobe PDF printer, but that only creates links that Acrobat or Reader recognize as such. That is the reason for needing the entire URL on one line. It is not actually an embedded link, but one created by Acrobat on the fly. With OFFICE 2013 you have two choices: 1. create the PDF with the print to Adobe PDF and then add the links in Acrobat so that they are complete or 2. I think the WORD save as PDF or XPS will create the PDF with links, but not sure. If so, that would be the quickest solution for you, but be aware of potential problems with the MS plugin.
Of course, the third option is to upgrade to XI which can be done with AA 9. You will probably not be eligible for a for an upgrade to whatever the next version will be.

I cannot get skype to stay on the main screen when I click on the icon it shoots off to the right.

I cannot get skype to stay on the main screen it will show up on the bottom in a small window , when I click on it the window shoots off to the right of the screen any thoughts?

smokeyjoe01 wrote:
I cannot get skype to stay on the main screen it will show up on the bottom in a small window , when I click on it the window shoots off to the right of the screen any thoughts?
Hi,
Do you WANT to view other screen DON'T you ?
Hope this helps.
BH
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.

On upgrading my iphone to ios 5, I have lost all music purchaes since August, despite backing up the phone. How do i get them back again?

On upgrading my iphone 3Gs to ios 5, I have lost all music purchaes made on the phone since August, despite backing up the phone. How do I get them back again? Thanks.

I'm having the same problem on an iphone 4s running iOS8; when i updated to iOS8, all my ringtones went missing, and when i got a £50 gift card for christmas (2014), I purchased some songs from the iTunes store on my iPhone. i downloaded songs from paramore, panic! at the disco, coldplay, and imagine dragons, over wi-fi, and they went into my iphone music library; but when i re-opened the music app a few days later, in a place where i had no wi-fi, except for my 3G phone signal, some cloud icons appeared next to my newly purchased songs, telling me to re-download them from the cloud, when i haven't even deleted them. this has happened twice now, and i had to use up some of my 5GB data allowance to redownload them from the cloud. This is annoying and i need to fix this issue ASAP.

HT1338 i cant get in to os system. the screen just stuck in white screen and apple logo

i can not get in to my os system. the screen just stuck in white screen and apple logo

Take each of these steps that you haven't already tried. Stop when the problem is resolved.
Step 1
The first step in dealing with a boot failure is to secure your data. If you want to preserve the contents of the startup drive, and you don't already have at least one current backup, you must try to back up now, before you do anything else. It may or may not be possible. If you don't care about the data that has changed since your last backup, you can skip this step.
There are several ways to back up a Mac that is unable to boot. You need an external hard drive to hold the backup data.
a. Boot into the Recovery partition, or from a local Time Machine backup volume (option key at startup.) When the OS X Utilities screen appears, launch Disk Utility and follow the instructions in this support article, under “Instructions for backing up to an external hard disk via Disk Utility.”
b. If you have access to a working Mac, and both it and the non-working Mac have FireWire or Thunderbolt ports, boot the non-working Mac in target disk mode. Use the working Mac to copy the data to another drive. This technique won't work with USB, Ethernet, Wi-Fi, or Bluetooth.
c. If the internal drive of the non-working Mac is user-replaceable, remove it and mount it in an external enclosure or drive dock. Use another Mac to copy the data.
Step 2
Press and hold the power button until the power shuts off. Disconnect all wired peripherals except those needed to boot, and remove all aftermarket expansion cards. Use a different keyboard and/or mouse, if those devices are wired. If you can boot now, one of the devices you disconnected, or a combination of them, is causing the problem. Finding out which one is a process of elimination.
If you've booted from an external storage device, make sure that your internal boot volume is selected in the Startup Disk pane of System Preferences.
Step 3
Boot in safe mode. Note: If FileVault is enabled, or if a firmware password is set, or if the boot volume is a software RAID, you can’t do this. Post for further instructions.
Safe mode is much slower to boot and run than normal, and some things won’t work at all, including wireless networking on certain Macs.
The login screen appears even if you usually log in automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
When you boot in safe mode, it's normal to see a dark gray progress bar on a light gray background. If the progress bar gets stuck for more than a few minutes, or if the system shuts down automatically while the progress bar is displayed, your boot volume is damaged and the drive is probably malfunctioning. In that case, go to step 5.
If you can boot and log in now, empty the Trash, and then open the Finder Info window on your boot volume ("Macintosh HD," unless you gave it a different name.) Check that you have at least 9 GB of available space, as shown in the window. If you don't, copy as many files as necessary to another volume (not another folder on the same volume) and delete the originals. Deletion isn't complete until you empty the Trash again. Do this until the available space is more than 9 GB. Then reboot as usual (i.e., not in safe mode.)
If the boot process hangs again, the problem is likely caused by a third-party system modification that you installed. Post for further instructions.
Step 4
Sometimes a boot failure can be resolved by resetting the NVRAM.
Step 5
Launch Disk Utility in Recovery mode (see Step 1.) Select your startup volume, then run Repair Disk. If any problems are found, repeat until clear. If Disk Utility reports that the volume can't be repaired, the drive has malfunctioned and should be replaced. You might choose to tolerate one such malfunction in the life of the drive. In that case, erase the volume and restore from a backup. If the same thing ever happens again, replace the drive immediately.
This is one of the rare situations in which you should also run Repair Permissions, ignoring the false warnings it may produce. Look for the line "Permissions repair complete" at the end of the output. Then reboot as usual.
Step 6
Reinstall the OS. If your Mac was upgraded from an older version of OS X, you’ll need the Apple ID and password you used to upgrade.
Step 7
Repeat step 6, but this time erase the boot volume in Disk Utility before installing. The system should automatically reboot into the Setup Assistant. Follow the prompts to transfer your data from a backup.
Step 8
A dead logic-board battery in a Mac Pro can cause a gray screen at boot. Typically the boot failure will be preceded by loss of the startup disk and system clock settings. See the user manual for replacement instructions.
Step 9
If you get this far, you're probably dealing with a hardware fault. Make a "Genius" appointment at an Apple Store to have the machine tested.

HT4623 when iOS7 was installed all apps purchased disappeared; now when I go to app store I can open app, but cannot get app to install onto the screen; How can this be accomplished?

When i0S7 was installed on iphone all purchased apps disappeared. Now when I go to app store I can open app, but cannot get app to install on phone. How can I get apps installed back onto iphone screen?

Press your home button, then scroll the home screen all the way over to the right. I found all my purchased apps were moved to a different home screen. Might be a similar issue.. let us know what you found out!!
Cheers.

HT5372 The icloud message appears on my ipad screen when i turn it on. I cannot get rid of it and the screen is frozen. It will not respond to anything. I cannot even turn the ipod off completely.

I am having trouble with my ipad. When I turn it on the message that I have not backed up my iphone appears on the screen. I cannot get rid of it or acces anything. The screen is frozen. I cannot even turn it off.

Hello Juno2162,
Thank you for providing the details of the issue you are experiencing with your iPad. I recommend following steps in the tutorial below to address an issue like this. I think the step to reset your iPad may be particularly useful in this scenario:
To reset iPad, press and hold the Sleep/Wake button and the Home button at the same time for at least 10 seconds, until the Apple logo appears.
You can find the full tutorial here:
Frozen or unresponsive iPad
https://www.apple.com/support/ipad/assistant/ipad/
Thank you for using Apple Support Communities.
Best,
Sheila M.

I have Downloaded albums that break up into each and every song or artist and I cannot get them to combine into the one album that they actually are. How can I do that?

In My itunes library some of the albums I have downloaded to my computer are being separated into each song or broken up into groups of separate artists on the album. I cannot figure out how to combine them all back into the one album they actually are from so when I open the library under Albums the album in question is just one album and not 10 or 15 albums because of this fracturing. I can make them into one album by making a playlist but that does not take care of the Album list page. Any ideas?

Generally setting a common Album title and Album Artist will fix split albums.
For compilations of tracks by different artists set the album artist to Various Artists and also tick Album is a compilation of songs by various artists if using the new version of Get info or set Part of a compilation to Yes on the Options tab if using the old dialog box (which you can invoke by holding down shift as you right-click > Get Info).
For deeper problems see Grouping tracks into albums.
tt2

I had my computer fixed and know I cannot update on it as it was before I had it fixed. The guy said he saved this file for me but I cannot retrieve it from the computer. What can I do? I have lost all my music, not my photo's but the list I had itunes.

I had my pc computer reepaired and the guy saved my iphone information on it. However, I cannot fiind it. The operating system is windows 7, there are two folders that should have this information on them but I cannot find it anywhere. I lost my library of music for my iphone after I updated it this new software from apple. Can I get my list or have I truley lost it completely? If anyone has an anwer to this question, please free to explain it to me. I am pretty good about how to find this stuff, but this time I am clueless.

Your music will be where you put it.
It has always been very basic to always maintain a abckup copy of your computer.
If you have failed to do this then you can redownload some itunes purchases in some countries.
Downloading past purchases from the App Store ... - Support - Apple

HT4061 i have lost my ipad. cannot get serial number because it comes up with another ipad and iphone i own. have the box with a serial number but its not showing valid. help

have a lost or stolen ipad. I have 2 and an iphone registered. the first one has an expired warranty. cannot contact support because the serial number is incorrect and only the old one shows on itunes.
so, I cannot even phone support to find out how to search serial number. I have what I thought was the serial number on the back of the box.
Any help????

You cannot track an iPad with the Serial Number.
Report your loss to the police with Serial Number.

My iPhone 4s 64gb was freezing so I went to rest menu and pressed the reset all settings it says you will not erase media and data but I have lost all my photos these are not backed up as I just come back from holiday how can I find them?

I have iCloud but these pics are not there, why did it erase them?

The photos could/most likely ARE still in photostream. I just did this with my ipad yesterday.
Log onto iCloud from a desktop in iPhoto and see if they alreaady synced over photostream first.

HT1430 how do you answer or get your messages on iphone 5 i just got one last week and have 3 messages but cannot get them

just got a new iphone5 cannot receive messages phone says I have 3? Help please

Have a look at the following:
http://itunes.apple.com/sg/app/quickoffice-pro-hd-edit-office/id376212724?mt=8&l s=1
http://itunes.apple.com/sg/app/office2-hd/id364361728?mt=8&ls=1
http://itunes.apple.com/sg/app/documents-to-go-premium-office/id317107309?mt=8&l s=1
http://itunes.apple.com/sg/app/polaris-office/id513188658?mt=8&ls=1

Pavilion dv6661se. i have lost all audio. i get prompts that say 'no audio output device'

How can I download the driver for the sound card that I have. I also do not know how to look-up what sound card I do have.

In System Preferences>Sound do you have your internal speakers set as the output source?
You may have toggled on optical output with the Toslink cable - check to see if there's a red light coming from the port. If so, quickly plug and unplug a set of headphones for a number of times to see if you can toggle the switch back from optical to the internal speakers.
Good luck,
Clinton

Firefox is installed...likewise Adobe Reader....but I cannot get them together to view the many things that require them to cooperate

Finally Firefox has allowed Adobe Reader to be installed....but I still cannot use AR to view
the parts of sites which require it.
== This happened ==
Every time Firefox opened
== a couple of weeks ago when I could no longer visit some site

When I open emails with PDFs I click on the attachment (doing this all on my iPad) it gives me the option to "open in iBooks", I accept then after that the document is sucked into my iPad but I can't do anything with the PDF after that. Where is the actual file on my iPad? Why can't I email or send these PDFs to my cloud (Dropbox)?
It's like once they go into iBooks they're stuck forever.

I have lost all icons cannot get them to stay on the screen just flash on then go

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