I have lost all my headings, like bookmarks, facebook etc. What happened and how do I get them back?

At the top of the screen it might say bookmarks, I would click on that and book marks would all be listed. I have lost the top part of my home page with all the things i need like my bank website etc.

I have read a lot of suggestions concerning my problem, the thing is I don't have the option of Re-downloading and in the file menu when I get my library options I don't even have the option of backing up my movie, music, apps, and I don'tt have the Purchased option under my quick links for some unknown reason. Open itunes store  Click "Purchased" under "Quick Links", simply does not work for me. I certainly would like to contact itunes support who would kindly granted me a one time re-download of my purchased music. But then don't answer my cry for help, so again I am stuck with nothing after I bought over 1000.00 dollars worth of movies, music, apps and I don' t have acces to any of it. Thank you Apple for making me feel like a valued customer,
Thank you all for your help but it just doesn't work 4 m2.
Labellaescrima

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