I have lost my adobe facility as I had to replace my hard drive. What do I do?

I have lost my adobe facility having had to relpace my hard drive. Help please ot reinstall

Which Adobe facility - what did it do or what was it called?
Was it something
- free
- paid for
- subscribed to?

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I have an Aspire M5 laptop that I had to replace the hard drive in.

This computer is out of warranty. I actually took the computer to a business to have the hard drive replaced I also bought e-recovery discs from the acer store. It took forever to get my computer to run the discs but I finally got that done. After the message came up telling me to remove the final disc the computer continued on with some other processes that didn't ask for any action on my part. Then it came to a screen that said "Software Installation" and it hung on 12/63. I left the computer sitting over night and it is still hung there. I have no idea how to stop this installation. It has been hung on software installation since Saturday morning. This is a touch screen laptop so when it starts up it comes up on my tiles/apps screen and then you click on the desk top tile to go to the traditional desk top, well the desk top side is where it is hung. That means that everything I try to do is locked out by this software installation that is non-responsive. I have tried the Acer Recovery Management but that takes you to the desk top-which is still hung! I would greatly appreciate any suggestions.

The only problem is that software installation has the desk top side locked up. When I do ctrl+alt+del and then click to end task, it takes me back to the locked up desk top.

HT1329 I've had to replace the hard drive on my PC and have lost all my music apps etc on i tunes. How do I retrieve them ?

I've had to replace the hard drive on my PC and have lost all of my itunes !!! How can I retrieve the music ?

See Recover your iTunes library from your iPod or iOS device.
tt2

I had to replace the hard drive on my computer. I am now trying to download Adobe Photoshop CS6, previously purchased. I get an error that files are missing after waiting for the whole download. I have Windows7

I had to replace the hard drive on my computer. I am now trying to download Adobe Photoshop CS6, previously purchased. I get an error that files are missing after waiting for the whole download. I have Windows7

The error msg said that the file archive part of Adobe photoshop CS6 is missing and that I need all parts in the same folder.

How do I retrieve my purchased songs and playlists from my iTunes account? I have just had to replace my hard drive and have lost pretty much everything!

How do I retrieve my purchased songs and playlists from my iTunes account? I have just had to replace my hard drive and have lost pretty much everything!

You can redownload your iTunes store purchases, but you'll need a backup to recover the playlists.

I am trying to re-install Creative Suite 5.5 Design Standard on my Widows 7 Professional computer after I had to replace the hard drive. I keep getting error message and I get "Exit Code 15: Media DB Sync failed". I have run C Cleaner with same results. H

I am trying to re-install Creative Suite 5.5 Design Standard on my Widows 7 Professional computer after I had to replace the hard drive. I keep getting error message and I get "Exit Code 15: Media DB Sync failed". I have run C Cleaner with same results. Have Disabled UAC and Startup items and Services with no success. Please help - frustrated to no end. Can someone help me?

make sure you're using the adobe cleaner, not crap cleaner, Use the CC Cleaner Tool to solve installation problems | CC, CS3-CS6
copy the installation files to a desktop folder and install from there.

I just had to replace my hard drive. I want to know how to re-download my Lightroom 5.0. I have my serial number and everything. Please help me!!

So, this past week I had a lot of problems with my computer and had to replace my hard drive. Doing so, meant that I lost all my files, pictures, Word, Power Point, and Lightroom 5.0 which I just got in December. Right now, I just am downloading the Cloud, and it says that Lightroom is downloading. I hope that it will be on my computer and all good but Im really not sure if I'm doing the right thing. I tried calling customer service TWICE yesterday, got put on hold both times, once for 25 minutes the other for 32 minutes. I was dumb. BUT if you are able to help me get Lightroom back on to my computer that would be wonderful. If I am already on the right path and just have to wait for it to finish downloading that woohoo!!
Thanks,
December Emilie

Go here Lightroom 5 Now Available for Download! | PHOTOSHOP.COM BLOG

I had to replace my hard drive and can't get my Photoshop CS2 9.0.2 to activate. I have tried both the phone and the website and have both the serial number

I had to replace my hard drive and can't get my Photoshop CS2 9.0.2 to activate. I have tried both the phone and the website and have both the serial numbers. I can't find a number that works to speak to a live person at Adobe. I need to reduce the pixel size TODAY on some photos and need the program. Is there another way to reduce pixels if I can't get my Photoshop running today?

Intertech Design wrote:
Where do I get the specially assigned serial number????? I don't want to have to purchase anything since I already bought the CS2 and I don't need a newer version.
Follow the prompts at the link provided by Ned.
Everything's there including your new CS2 non-activation download file and your new non-activation serial number.
It's free for existing owners of CS and CS2. Nothing more to purchase.

I can't find how to redownload Acrobat Pro X. I had to replace my hard drive and have to reinstall all my apps.

I can't find how to redownload Acrobat Pro X. I had to replace my hard drive and have to reinstall all my apps.

http://helpx.adobe.com/acrobat/kb/acrobat-downloads.html

HT1473 I recently had to replace my hard drive and lost my iTunes library. Now I cannot transfer the library from my iPod to iTunes on the new hard drive (same computer). How can I complete the transfer?

I recently had to replace my hard drive and lost my iTunes library. When I try to transfer the content from my iPod to iTunes on the new hard drive (same computer), it would only let me transfer iTunes store purchases. How can I complete the transfer of all the content on the iPod back onto the computer?

Recover media from iPod
See this post for options on moving your iPod data back to your computer.
tt2

I had to replace my hard drive, and I don't have access to my sync code to get my bookmarks into my new browser. How do I get my sync code if I don't have the original email containing it?

I had to replace my hard drive and need to get my bookmarks from my sync account, but I don't have access to my sync code. How do I get it or can you send it to me again. It was in my email on my bad hard drive. Thanks.

Intertech Design wrote:
Where do I get the specially assigned serial number????? I don't want to have to purchase anything since I already bought the CS2 and I don't need a newer version.
Follow the prompts at the link provided by Ned.
Everything's there including your new CS2 non-activation download file and your new non-activation serial number.
It's free for existing owners of CS and CS2. Nothing more to purchase.

I had to replace my hard drive in my iMac iSight and now I need to load an os all I have is my windows laptop any help?

I just had to replace the hard drive on my iMac iSight G5 and now I have no os and have no idea where my restore discs are i was wondering if I purchased an os from apple if there is a way I can load it onto dvd then load my iMac

You can contact Apple at 800-767-2775, give them your serial number (under the foot of your iMac) and they will, for a small fee, send you the install disc. Then buy a black retail OS from Apple or eBay.

I have just had to replace my hard drive on my mac book pro and can now not sync my iphone which contains all my information onto the new drive, any ideas?

I had to replace my hard drive on my mac book pro as it had died. Since getting laptop repaired I have been trying to sync my iphone with the new hard drive but it will not allow me to do this without first wanting to wipe the phone clean and put info on the hard drive onto the phone, of course there is no info on the hard drive at all. Any help will be greatly recieved.

https://discussions.apple.com/docs/DOC-3141

I have lost my apps for my ipad when I did a sync. Not sure why, maybe because I had to replace a hard drive. How do I get my apps back, a lot of them.

My hard drive got corrupted and I had to install a new hard drive and when I opened iTunes it asked if I wanted to sync which it did but then I lost all my apps I had on my iPad. I dont know why. I tried restoring from a previous backup, but that didn't work. I know I can reinstall the apps but I dont even remember all the ones I did have. Can anyone help.
With kind regards
Fadeela

The apps that you had will be listed in your purchase history if you login to your account in iTunes on your computer - the list isn't very user friendly though as it's listed by date order and will include all app updates that you've downloaded (so an app will appear multiple times if you've downloaded it's updates). You can re-download apps, though it's a manual process as you need to find them yourself in the app store : http://support.apple.com/kb/HT2519 .
If the apps are in your iTunes library then the restore might work - a backup contains app data/settings, but not the app itself, so without the app available to it the restore can't install the app and therefore it's content.

I purchased elements 9 for iMac as a paid download 10/23/2012, recently I had to replace my hard drive and lost the program. I had read that purchased downloads were available for three years but the link with my past order information is no longer click

I purchased elements 9 for iMac as a paid download 10/23/2015, recently I had to replace my computer's hard drive and lost elements. I had read that downloaded purchases would be available for 3 years but, when I click onto the serial number of that order it isn't active. By clicking onto the link it should take me to the site where I can re download the elements 9 but, it doesn't do anything. Unfortunately calling Adobe did not help, they will not address any elements questions over the phone, there's a recording directing all elements questions to this forum. Any suggestions would be greatly appreciated. Thank you. Diana

Try here:
https://helpx.adobe.com/photoshop-elements/kb/photoshop-elements-7-8-9-downloads.html

I have lost my adobe facility as I had to replace my hard drive. What do I do?

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