I have lost my debit card and app store asks for details
Recently i bought whatsapp from my debit card and now when i am trying to get any free app from strore it asks my debit card details again and the thing is i have lost my debit card..........please help....!!!!
You will need to log into your account through iTunes and select your payment method as "None"
Steps on how to do so can be found here
Hope this helps
Similar Messages
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I am stuck. I can't download apps or music. I can log into my account and change the password. As soon as I attemp to buy something, it says the password is wrong.
I think I may have a second apple ID attached to another email. When I try to add a backup email to the account, it tells me that email is attached to another Apple ID. But when I ask Apple to send a reset to that email, nothing happens.Hi Dan..
Try here > Associating and verifying email addresses with your Apple ID -
i'm having some issues trying to change my account billing---I have a new debit card and i need to punch in the new number but when i go to edit my info itunes says my 'session has timed out.' i've logged in and out more than once. what's the problem?
Try to change the credit information from your iphone or other ios device. Tap on settings > store > tap Apple ID > tap view account > tap payment information > change
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HT204053 What do I do when the app store asks for a credit Card and I don't have one
What do I do when the app store asks for a credit card and I don't have one.
See the following link that discusses doing what you want:
http://support.apple.com/kb/HT2534?viewlocale=en_US&locale=en_US -
I lost my debit card and want to download already purchased items but it won't let me
I lost my debit card and want to download already purchased items but it won't let me, it keeps asking for billing info but I can't give the info as my card has been cancelled
I'd get hold of iTunes account support:
https://expresslane.apple.com/Issues.action -
H there,
I could not see my balance in my ipad.
I have redemeed a gift card in app store in my mac, but i could not purchase new app in my ipad. Actually whenever i start to buy new app, i was asked apple id for several time withut any progress!!!!!
should i redeem new gift card in itunes or app store in ipad directly?
Should i forget my balance and i have to redeem new gift card in my ipad again?
Please help me!
Thanks in advance,Hi..
Try resetting your iPad > Hold the On/Off Sleep/Wake button and the Home button down at the same time for at least ten seconds, until the Apple logo appears.
Then try purchasing an app.
To see the balance, type this web address in the Safari menu bar: http://store.apple.com/us/account/home
When the page opens, click: Check the balance of a gift card
Keep in mind, the total purchase price may include any applicable taxes or fees > iTUNES STORE - TERMS AND CONDITIONS -
Please have a device you've lost a year ago and is now asking for Aastgl and restore the iPhone5 firs
What is 'Aastgl' ?
If you mean activation lock : http://support.apple.com/kb/TS4515
then you will need to type in the account id and password that it's locked to, or remove it from your account (e.g. via http://icloud.com), or ask the person whose account it is to remove it from their account.
If you mean your answers to your security questions, then the HT5312 page that you posted from has instructions for how to reset them i.e. if you have a rescue email address (which is not the same thing as an alternate email address) on your account then steps 1 to 5 half-way down that page should give you a reset link.
If you don't have a rescue email address (you won't be able to add one until you can answer your questions) then you will need to contact Support in your country to get the questions reset : http://support.apple.com/kb/HT5699 -
Difference between itunes gift cards and app store gift cards
I want to buy a gift card and so that there are two kinds of card available: itunes cards and app store cards.
what are the differences between the two?You can read this yourself on the website:
iTunes Gift Cards
All cards work on the iTunes Store, App Store, iBookstore, and Mac App Store. Select the gift card design that’s perfect for your lucky recipient. You can include a personal message, and you always get free shipping."
http://store.apple.com/us/personalize/itunes?product=MD603LL/A -
I updated my mac 10.8 to mavericks but after installation the app store ask for the same software update again..i have a slow connection..i cannot install it again and again..what should i do?
In case you are not aware, Mavericks requires a high speed broadband connection.
In the event you need to restore or repair the starutp disk, OS X Recovery also requires a broadband connection as noted here > About OS X Recovery
You can check your download speed here > Speedtest.net
15Mbps or less, you may not be able to install Mavericks or use OS X Recovery. -
Why the App Store ask for sq.after using it for years and how do find the answers
Why the App Store ask for sq.after using it for years and how do find the answers
Reset security questions
http://support.apple.com/kb/HT5312
If you do not have a Rescue email, you need to contact apple support, they will guide you through the process of resetting your security questions.
https://ssl.apple.com/emea/support/itunes/contact.html -
My iPhone3GS running iOS5 has recently been reluctant to upgrade Apps. The App store asks for my password and then marks all the Apps as being updated. Often only one or none actually update. Usually I get a message saying "Unable to download application" and "<app> could not be downloaded at this time - Done or Retry".
It's not an iTunes login / password issue because sometimes one or two of the Apps will download and the others stall with the blank progress bar. The internet connection is working fine in all other respects.
Sometimes, many restarts later the downloads will complete. Is this a known bug? Is Apple working on it? Any fixes?My iPhone3GS running iOS5 has recently been reluctant to upgrade Apps. The App store asks for my password and then marks all the Apps as being updated. Often only one or none actually update. Usually I get a message saying "Unable to download application" and "<app> could not be downloaded at this time - Done or Retry".
It's not an iTunes login / password issue because sometimes one or two of the Apps will download and the others stall with the blank progress bar. The internet connection is working fine in all other respects.
Sometimes, many restarts later the downloads will complete. Is this a known bug? Is Apple working on it? Any fixes? -
I have a new iPad Air and it is asking for my Passcode which I thought I knew , but it is not turning on with the code I tought I had entered?
Try this - Reset the iPad by holding down on the Sleep and Home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons. (This is equivalent to rebooting your computer.) No data/files will be erased.
If the iPad was running iOS 7, iCloud: Find My iPhone Activation Lock in iOS 7
http://support.apple.com/kb/HT5818
How can I unlock my iPad if I forgot the passcode?
http://www.everymac.com/systems/apple/ipad/ipad-troubleshooting-repair-faq/ipad- how-to-unlock-open-forgot-code-passcode-password-login.html
iOS: Device disabled after entering wrong passcode
http://support.apple.com/kb/ht1212
How can I unlock my iPad if I forgot the passcode?
http://tinyurl.com/7ndy8tb
How to Reset a Forgotten Password for an iOS Device
http://www.wikihow.com/Reset-a-Forgotten-Password-for-an-iOS-Device
Using iPhone/iPad Recovery Mode
http://ipod.about.com/od/iphonetroubleshooting/a/Iphone-Recovery-Mode.htm
You may have to do this several times.
Saw this solution on another post about an iPad in a school environment. Might work on your iPad so you won't lose everything.
~~~~~~~~~~~~~
‘iPad is disabled’ fix without resetting using iTunes
Today I met my match with an iPad that had a passcode entered too many times, resulting in it displaying the message ‘iPad is disabled – Connect to iTunes’. This was a student iPad and since they use Notability for most of their work there was a chance that her files were not all backed up to the cloud. I really wanted to just re-activate the iPad instead of totally resetting it back to our default image.
I reached out to my PLN on Twitter and had some help from a few people through retweets and a couple of clarification tweets. I love that so many are willing to help out so quickly. Through this I also learned that I look like Lt. Riker from Star Trek (thanks @FillineMachine).
Through some trial and error (and a little sheer luck), I was able to reactivate the iPad without loosing any data. Note, this will only work on the computer it last synced with. Here’s how:
1. Configurator is useless in reactivating a locked iPad. You will only be able to completely reformat the iPad using Configurator. If that’s ok with you, go for it – otherwise don’t waste your time trying to figure it out.
2. Open iTunes with the iPad disconnected.
3. Connect the iPad to the computer and wait for it to show up in the devices section in iTunes.
4. Click on the iPad name when it appears and you will be given the option to restore a backup or setup as a new iPad (since it is locked).
5. Click ‘Setup as new iPad’ and then click restore.
6. The iPad will start backing up before it does the full restore and sync. CANCEL THE BACKUP IMMEDIATELY. You do this by clicking the small x in the status window in iTunes.
7. When the backup cancels, it immediately starts syncing – cancel this as well using the same small x in the iTunes status window.
8. The first stage in the restore process unlocks the iPad, you are basically just cancelling out the restore process as soon as it reactivates the iPad.
If done correctly, you will experience no data loss and the result will be a reactivated iPad. I have now tried this with about 5 iPads that were locked identically by students and each time it worked like a charm.
~~~~~~~~~~~~~
Try it and good luck. You have nothing more to lose if it doesn't work for you.
Cheers, Tom -
final cut express
I have a new logic board and fce is asking for my serial number from packaging , which has long gone- help?Without the serial number your FCE disc is useless and nobody here can help.
Your only chance, if you have the receipt or can prove your purchase is to contact Apple and hope they may be able to help. -
Iphone app store asks for old apple id when i try to update apps
I recently reset my apple id. However when I try to update apps in my iphone it asks for my old apple id info. When I enter this in it states that the info is incorrect and needs to be reset. However when I download new apps the app store asks for my recently updated apple id info. When I have tried to delete the apps that need to be updated and buy them again, I was charged for the app. As a result I cannot update any apps. How can I fix this?
You changed it wrong. You should have done it this way:
How to change the name you use for your Apple ID
http://support.apple.com/kb/HE40 -
ı try to re-download my purchased apps app store asked for money from me again
I try to re-download my purchased apps from app store. app store asked for money from me again
you can go to expresslane.apple.com and select itunes>store>purchices, billing and redemption> select apple id account billing. it will ask you to tell more about the issue, type there what u typed here, if you can include song names you have tried, select your counrty and click continue, itll give you a few options, select email to contact itunes store department directly; the more info you can give them the faster itll be, like the media titles (or if available the order numbers in the recipt u get in ur email) if you choose call in option they should be able to contact itunes for you but its really just a middle man between you and itunes (no phone number for them) and they wont always contact them for you if you havent tried expresslane.apple.com yet; good luck!
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