I have lost some of my bookshelfs after the last update!

I have lost some of my bookshelfs after the last update and cannot create a new one. How can I fix it? I don't have them on my PC so I can't synchronize them. What can I do? Pretty dissapointed right now!

If the contact were added after the backup was made they will not be in the backup. If your contacts were synced with iCloud they may be there. If so they will apear shortly on your new phone.

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Help! lost some of my contacts after the new update

help! lost some of my contacts after the new update

hi, i have the same problem, xept i get an error message that my video didn't sync because the ipod needs to be updated. it tells me to go to summary and hit update. the summary says that my ipod has update 1.1.2 and that that's the latest update. i would appreciate some help with this.

Help! No sound after the last update

I have a problem with my ATV3 after the last update, all AIFF audio videos of my iTunes library, have no sound in Airplay mode.
Is it a problem of Apple???

Try a reset:
Hold the Sleep and Home button down until you see the Apple logo.

After the last update of itunes I seem to have lost all my music (Cds that I had downloaded into itunes) except the once I had purchased from the itunes store. Can anyone help? Do you know what might have happened?

After the last update of itunes I seem to have lost all the music that I had downloaded from my Cds. It was a lot of music! All I still have is the music that I had purchased in the itunes store. And before you asked. No, I did not have a backup. Never got around to do it.
Does anyone of you have an idea if and how I can maybe get my music back?
Your help is very much appreciated. Would it help if I recover my computer from an earlier date?? I am not even sure if I make sense here.

Hi - I seem to have a similar problem. I was prompted to update to iPhoto 11 yesterday (don't know why yesterday, I'm in iPhoto all the time). So I followed the instructions, library updated, all existing events and albums are there. I uploaded some more pictures and created a few new albums and did some new year spring cleaning, moving stuff around etc. And I started making a calendar.
I've opened it up today, my calendar is still there as are all the new events, but the pictures are empty outlines. If I open up a picture I just get the "!" but I can still see the thumbnails showing in the slider in the bottom - I don't know if that means the source files must still be there somewhere, or if it just means it captured thumbnails yesterday.
I've gone into it via "show package contents" and there just don't seem to be any masters for an upload yesterday. I also just had a look in the last import folder, because of a comment from someone above. As I scrolled down through the folder the images were there and literally disappeared in front of me - by which I mean, the thumbnails were there as I scrolled down and then would turn into empty outlines...!
All my old folders are still there, thankfully (although they're of course the ones that are also all safely back up).
Although I have a timecapsule, my photo library is too big to keep on my hard drive, so I keep it on an external drive - so it only gets backed up when I do it manually (thanks Apple for that, I will never understand why it was designed to work - or not work - that way). So if the pictures have been lost then they are gone for good which is super-frustrating (I just got back from South Korea and was in the middle of sorting out all my shots from that trip). It seems that this can only have happened because of the update - I should have known better than to have pressed yes.
If you have any ideas, I'd be most grateful!
Regards
R

HT1338 I have just installed some updates & appear to have lost some files Can I uninstall the updates or do a system restore I am using Maverick

I have just installed some updates and find I have lost some files Can I uninstall the updates in a system restore process?

Hi Eric you don't say how I can get rid of the updates .? The files I lost were all pictures I think mostly JPEG

Hi i have iPhone 4S and some of the apps i've bought or downloade for free don't work after the last update iOS 6.0.1.Can you tell me why?

I have iPhone 4S and some of the apps I've bought don't work after
the last update iOS 6.0.1
Can you tell me the reason?

most likely the app developer havent made it compatible

After the last update I lost a lot of documents I had edited and saved in my tablet. Any option to recover them? Now I can only access the documents of the cloud.

After the last update I lost a lot of documents I had edited and saved in my tablet. Any option to recover them? Now I can only access the documents of the cloud.

Hi,
Please take a look at one of the following documents to see if it answers your question about finding the files that are locally stored on your device.
For iPads & iPhones
How to manage files in Acrobat DC for iOS
For Android devices
How to open PDFs on Adobe Acrobat DC on Android
Please let us know if you have additional questions.

I have an ipod touch 4th Gen that everything was working perfectly. After the last update of iOs5, the battery have charge 20 minutes. Even after the correction of the iOS 5.0.1 the battery have the same 20 minutes. What I can do?

Hi
I have an ipod touch 4th Gen that everything was working perfectly. After the last update of iOs 5, the battery have charge 20 minutes. After the correction of the iOS 5.0.1 the battery have the same 20 minutes. What I can do? Thanks

Same thing here. Try putting the brightness down all the way (its hard to see at first but you will get used to it) and one more thing is that close all you open apps. So to do that you have to click the home button twice (after you put your passcode in) and you will see some apps in the bottom. Hold it until there is a red - sign. click all of them so they go away. This does not delete your apps it just makes your ipod better.

I can't synchronyze my contacts with my Iphone after the last update and I lost all my contact I can't find them I suppose they are stocked in my ICloud but I am not sure what I should do ????

I can't synchronyze my contacts with my Iphone after the last update and I lost all my contact I can't find them I suppose they are stocked in my ICloud but I am not sure what I should do ????

Hi jandroantonio,
Welcome to Apple Support Communities.
It sounds like your iPhone update may not have completed succesfully. Not to worry, we have an article with information on how to treat this symptom:
iOS: Unable to update or restore
http://support.apple.com/kb/ht1808
Best,
Jeremy

Apple tv3 runs slowly on all apps in the box,after the last update.Picture sometimes runs slowly on netflix ,and all the apps in the apple tv3 box.But the sound is ok.Anyone else have this problem?

Apple tv3 runs slowly on all apps in the box,after the last update.Picture sometimes run's slowly on netflix ,and all the apps in the apple tv3 box.But the sound is ok.Anyone else have this problem?I have a 20Mbit wireless line,but i had put a cable from my router to my apple box,but it did not help.

Are you using a home network?
Try the following :
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Power off and then back on the router
- Reset network settings: Settings>General>Reset>Reset Network Settings

Hello Sorry for the inconvenience, but I have a problem in Java I can not open files, audio chat, which type of jnlp after the last update of the Java 2012-004 Please help me in solving this problem.

Hello Sorry for the inconvenience, but I have a problem in Java I can not open files, audio chat, which type of jnlp after the last update of the Java 2012-004
Please help me in solving this problem.

Make sure Java is enable in your browser's security settings.
Open Java Preferences (in Utilities folder)
Make sure Web-start applications are enabled.
Drag Java 32-bit to the top of the list.
jnlp isn't an audio file format. It's just a java web-start program (Java Network Launching Protocol).

After the last update my text became very small in all the games, FB and everything else I use via the Internet, is this a known problem or is there something I can do about it

Everything is in small print and a different text, I have not done anything different to my computer so I assume that after the last update things have changed but it is not very satisfactory as I have to zoom on every page as there is no 'set text size' now available to me, it is virtually impossible to read the FB page or the Zynga games.

Hi Hoddy,
I'd try starting Firefox in [[Safe Mode]]. If you don't have the issue while all of your add-ons, extensions, and themes are disabled, you can try adding them back in one by one until you find the culprit. You should look at the [https://support.mozilla.org/en-US/kb/Troubleshooting-extensions-themes Extensions and Themes troubleshooting guide ] and the [[Troubleshooting plugins]] article as well.
You might want to look into some of the [[Accessibility]] options. There is lots of good information in that article.
Hopefully this helps!

After the last update on Mac os 10.9.2 end of April - I

After the last update on Mac os 10.9.2 end of April - I opened Pagemaker and my whole system crashed after talkign with Apple, I had to erase everything on my hard drive. I finally got it fixed and re-installed pagemaker cs5 and a few other program that I HAD to have while I was on vacation. When I got home, I tried installing CC and various programs (pagemaker, indesign, photoshop etc. Had to erase all of the other adobe programs and start from scratch. Every time I open ANY adobe products all of my "white space" is pink and white vertical striped in EVERY program. Apple mail, contacts etc. If I completely shut down the computer and then restart everything is fine until I open an adobe product again. I can't seem to get any help out of Adobe, does any one have any suggestions before I cancel my subscription entirely?
Thank you in advance,
Janie

You may need to ask for help in the individual program forums
This forum is about the Cloud as a delivery process, not about using individual programs
If you start at the Forums Index https://forums.adobe.com/welcome
You will be able to select a forum for the specific Adobe product(s) you use
Click the "down arrow" symbol on the right (where it says All communities) to open the drop down list and scroll

After the last update(7.1.2) i couldn't find personal hotspot in my iPad 2.

after the last update(7.1.2) i couldn't find personal hotspot in my iPad 2 Wifi+Cellular. I did everything like reset network setting, restore to factory setting and set up as a new iPad but no change. My iPhone 5's carrier is 16.2 and after update to 7.1.2 it automatically ask me for carrier update but my iPad 2 ask nothing and the carrier is 16.1. Please, help me to solve this problem.

The Personal Hotspot feature is not available on the iPad 2. I have no idea how you could have been using it before as you claim. BTW, your screenshots do not show up.
System requirements
The table below lists the iPhone and iPad (Wi-Fi + Cellular models) capable of Personal Hotspot and which connections they can use to share cellular data with another device:
USB
Bluetooth
Wi-Fi
iPhone 4 or later
✓
✓
✓
iPhone 3GS and iPhone 3G*
✓
✓
iPad (3rd generation or later) Wi-Fi + Cellular
✓
✓
✓
iPad mini Wi-Fi + Cellular
✓
✓
✓
* On iPhone 3G, Personal Hotspot is referred to as Internet tethering.
To connect to a Personal Hotspot, your device requires:
Wi-Fi: Support for 802.11g/n using WPA2 encryption.
USB: Mac or PC with iTunes 9.2 or later installed.
Bluetooth: Mac OS X v10.4.11 or Windows.

After the last update of Firefox, my toolbar menu became blank but the bookmarks are still available from a pulldown menu. I want the on the toolbar like they used to be. How do I recover this?

After the last update of Firefox, my toolbar menu became blank but the bookmarks are still available from a pulldown menu. I want the on the toolbar like they used to be. How do I recover this?

''Attaboyslim wrote:''
I am locked into firefox.
If nothing happens when you press the F11 key, check if you have the same problem in Safe Mode.
* [[Troubleshoot Firefox issues using Safe Mode]]
''Attaboyslim wrote:''
I'd like the old browser please.
* [[How to make the new Firefox look like the old Firefox]]

I have lost some of my bookshelfs after the last update!

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