I have lost the ability to change fonts,use color and size and when I try to write anyone,I cannot see my mailing list and there is no send button.

A few months ago my ability to use different fonts, colors and sizes suddenly disappeared. These choices were always available when looking at my email and I used them regularly . No one I asked ever heard of such a thing happening. I left it alone until I found someone to help. Then, a few days ago, when I clicked "write" , two things happened. First, I could not forward, reply or even see my collected email addresses. Second, there was no longer a place that said "send". My email page filled the entire screen and when I scaled it down, there was still no way to see my list or to send. I am a novice when it comes to fixes and terms but, I have asked people who have some experience with PC's they were stumped. I contacted Fairpoint and they said it must be a Thunderbird problem. Most of the people I asked said they didn't know Thunderbird. One suggested that I reinstall T.bird but, said I also might lose everything on my PC. I would appreciate any help you can give. Thanks, Jim

When you click Write and open the new message editor, press Alt to show the Menu Bar, then enable all the toolbars under View/Toolbars. Plus, press F9 to show the Contacts sidebar.

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