I have lost the adobe acrobat 9 pro serial number
The serial number is unreadable and I have a new computer. any options?
The instructions are at http://helpx.adobe.com/x-productkb/global/find-serial-number.html#adobeproductdownload. There are other ways to get it, but not for discussion here. It might be time to upgrade to XI (9 qualifies for the upgrade), particularly with the potential problems with 9 on a new system (at least if it is Win 8.1). You may be successful with the install and operation, but it might be a potential issue.
Similar Messages
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I cannot access my previous computer (as the School Technicians reformatted it before deactivating Adobe Acrobat XI Pro). What's the procedure to contact someone to help when chat is closed?
your post here and chat are your two options.
contact adobe support by clicking here and, when available, click 'still need help', https://helpx.adobe.com/contact.html -
Adobe Acrobat XI Pro - serial number rejected as invalid
I bought Adobe Acrobat XI Pro at Amazon.
While running a trial version, I installed the product from the CD. It installed the newly purchased product concurrently. While trying to register, Adobe detects the XI Pro installation, but comes back with a message that the serial number is invalid. I checked the number and it is exacly what is printed in the CD sleve. I tried to chat with an agent, but it is impossible. No matter how many hours I wait, nobody picks up my request.http://helpx.adobe.com/x-productkb/global/my-serial-number-doesnt-work.html
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ADOBE ACROBAT XI PRO SERIAL NUMBER AND UPDATE ERROR 1603
Where can I find the serial number?
Also, how can I solve the error #1603 for updating?The update version requires the S/N of the previous product. For XI, you should have gotten the S/N in an e-mail or by logging into your account. Usually prior S/Ns can be seen from your account also.
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I have downloaded the Adobe Acrobat Pro XI trial version. However, I cannot find it in the start menu.
What do I need to do to open it?Hey Mark,
Please refer this KB doc link and follow the instructions to download the Acrobat trial:
Trials | Download, install
Regards,
Anubha -
i have been using adobe acrobat 11 pro, and now i want to download it to a new laptop and insert my serial number, but i can't download it, any help?
Acrobat XI, X - http://helpx.adobe.com/acrobat/kb/acrobat-downloads.html
If the link provided does not work, explain more detail regarding why you say you cannot download. -
I cannot download the Adobe Acrobat XI Pro app when purchasing it
I downloaded the the Adobe Acrobat XI Pro trial version and when trying to buy it I receive the "system error", not to mention that I have tried several times already.
What should I do? I then followed your suggestions: to get hold of you on the phone and via www.adobe.com, as well.
I'm looking forward to hearing from you, the soonest, please.
German Carrizo.if you already downloaded acrobat xi pro trial, install it and use your serial number to activate.
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Publishing to the Adobe Acrobat Connect Pro server - two questions:
I publish Captivate output to the Adobe Acrobat Connect Pro server. I have two questions:
How do I publish content so that users open up the output in full screen mode?
How do I publish content so that users open up the output in their flash players instead of their browsers?
As is well know, varying browser toolbar setups can make or break if your content fits on to the screen.
Thanks!Hi there
I'm unsure if you are asking about this as it relates to Connect Pro server or not?
If you are asking if there is a way to open a Captivate presentation in Full Screen from Connect Pro, I do note that during Publishing, in the dialog the option for full screen mode is disabled. (which is odd because the first time I checked, the option was actually enabled!)
Again, speaking in terms of deploying the content via Connect Pro server, I am unaware of a way to coax Connect Pro into presenting as a SWF only. At least, not if you are publishing to it from Captivate. I did test by publishing a SWF from Captivate to a local folder on my hard drive. Then from inside Connect, electing to upload only the SWF. That seems to work. But again, you really don't have any control over the size of the window that opens. At least as far as I can tell. (I'm somewhat of a Connect novice)
Perhaps you might locate the forums for discussing Connect and ask the questions there?
Cheers... Rick
Helpful and Handy Links
Captivate Wish Form/Bug Reporting Form
Adobe Certified Captivate Training
SorcerStone Blog
Captivate eBooks -
I inadvertently installed the Adobe Acrobat XI Pro on my laptop as a trial. It has expired and I want to remove it and use the previous version that I had on the machine before the install which was a full version of Adobe Acrobat. Please provide me with the steps to complete this.
You can uninstall in the usual way (Control Panel). You will probably then need to reinstall the older version, which the trial most likely removed.
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Where can i locate the serial number for the adobe acrobat xi pro?
where can i find the serial number for the Adobe Acrobat XI pro?
Hi 1praise,
Please refer the KB Doc : http://helpx.adobe.com/x-productkb/global/find-serial-number.html -
Failed on updaing the Adobe Acrobat X Pro
Failed on updaing the Adobe Acrobat X Pro, a message found:
An error occurred during the installation of assembly component
{9718BF1D-6A9F-3406-A992-630F7EF2F164}, HRESULT: 0x800736FDHi KL WONG,
Please try the steps mentioned in the KB : http://helpx.adobe.com/creative-suite/kb/error-1935-assembly-component-microsoft.html -
Hi, We have bought the adobe acrobat professional 11.0 MLP Aoo license
We have bought the adobe acrobat professional 11.0 MLP Aoo license and we have downloaded the setup but couldn't install the setup in windows 7 64 bit os. showing this error message
The upgrade patch cannot be installed by the Windows Installer service because the program to be upgraded may be missing, or the upgrade patch may update a different version of the program. Verify that the program to be upgraded exist on your computer and that you have the correct upgrade patch”Wrong forum. Here you have the Adobe Reader forum.
You will want to ask your question at:
https://forums.adobe.com/community/acrobat/installation_and_update_installation
or, perhaps, at:
https://forums.adobe.com/community/download_install_setup
Keep in mind that the user forums at this URL grouping is North American centric.
It'll be some 5 or more hours before folks are up and about.
Be well... -
i've loaded my CS5 onto my ,ac book air but need adobe also...how can i download adobe acrobat using my serial number?
Downloads available:
Suites and Programs: CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4 | CS3
Acrobat: XI, X | 9,8 | 9 standard
Premiere Elements: 13 | 12 | 11, 10 | 9, 8, 7
Photoshop Elements: 13 |12 | 11, 10 | 9,8,7
Lightroom: 5.7.1| 5 | 4 | 3
Captivate: 8 | 7 | 6 | 5
Contribute: CS5 | CS4, CS3
Download and installation help for Adobe links
Download and installation help for Prodesigntools links are listed on most linked pages. They are critical; especially steps 1, 2 and 3. If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'. -
I just upgraded from elements 9 to 12 and the Adobe site says my serial number is invalid. I copied right off my old box.
double check that you have the correct number: http://helpx.adobe.com/x-productkb/global/find-serial-number.html
if you're certain you do, contact adobe support: http://www.adobe.com/support/chat/ivrchat.html -
I have been supplied info in an email to copy and paste for a new product purchase "Adobe Acrobat XI Pro OCR" but am unsure how and where to copy and paste to. There is also a link below the serial number. I have tried entering serial number into my Adobe ID but it is not recognising one of the letters in the 24 Digit serial number??? Also I have tried other products previously downloaded to convert a 7 page PDF file on my Mac and convert it to a Word doc but everything I have tried is converting the file to display some text correctly but also displays random symbols and fonts in place of the handwritten info filled in on the form... also getting blank pages included instead of the info??? Would appreciate some help... I am older generation and not always tech savvy, and it is doing my head in haha.
Hi Jock,
I've checked your account, and all is well there. Please make sure that you're logging in with the same Adobe ID/password that you used when you signed up.
Then, clear the browser cache, and try logging in directly to https://cloud.acrobat.com.
Please let us know how it goes.
Best,
Sara
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