I have lost the shipping packaging for the ipod nano recall. How do i get a new one?

Ive lost the shipping packaging- when i try to apply for a new one i am unable to as my ipod nano serial number is already in use. How do i ship my ipod with the correct packaging/ get new packaging for it to be shipped?
Thanks

Not sure, but posting in the iPhone forum is certainly NOT going to get you closer to your answer.

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