I have Lotus Traveler installed on my S5. It's having problems and I want to uninstall it but I'm unable to. How can I uninstall the program?

Are you unable to uninstall it from the app manager in the main settings menu? How about long pressing the app in the app drawer and dragging up to the notification bar? Does the app have a phone admin property checked in Settings-Security-Phone administrators? Sometimes, if it does, apps will not uninstall until unchecked.

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Good morning , I have installed Creative Suite 5.5 Design Premium and I want to uninstall the Adobe Indesign CS5.5. Deactivation of the license is necessary before then reinstall ?

good morning , I have installed Creative Suite 5.5 Design Premium and I want to uninstall the Adobe Indesign CS5.5. Deactivation of the license is necessary before then reinstall ?

Are you just uninstalling ID, and leaving the rest of the suite in place? You don't need to deactivate to do that.
A suite license does not permit you to install individual components on many different machines so that different users have access to them, if that is what you are contemplating.

My old laptop is falling apart. I have Adobe CS3 installed on it.I bought a new laptop and would like to uninstall CS3 from my old laptop and install it on my new one.

My old laptop is falling apart. I have Adobe CS3 installed on it.I bought a new laptop and would like to uninstall CS3 from my old laptop and install it on my new one.

you just need your serial number and the installation files.
if you don't have your serial number, it can be recovered from your old computer if it's a pc using Belarc Advisor - Free Personal PC Audit, for software, hardware and security configuration information on your computer.…
Downloadable installation files available:
Suites and Programs: CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4, CS4 Web Standard | CS3
Acrobat: XI, X | 9,8 | 9 standard
Premiere Elements: 13 | 12 | 11, 10 | 9, 8, 7 win | 8 mac | 7 mac
Photoshop Elements: 13 |12 | 11, 10 | 9,8,7 win | 8 mac | 7 mac
Lightroom: 5.7.1| 5 | 4 | 3
Captivate: 8 | 7 | 6 | 5.5, 5 | 1
Contribute: CS5 | CS4, CS3 | 3,2
FrameMaker: 12, 11, 10, 9, 8, 7.2
Download and installation help for Adobe links
Download and installation help for Prodesigntools links are listed on most linked pages. They are critical; especially steps 1, 2 and 3. If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'.

I currently have Leopard, and there are no longer updates for it. So I must upgrade to either Snow Leopard or Mountain Lion. Without doing so I cannot update my itunes, and my ipod is no longer compatile with my mac. How can I buy the upgrade

I currently have Leopard, and there are no longer updates for it. So I must upgrade to either Snow Leopard or Mountain Lion. Without doing so I cannot update my itunes, and my ipod is no longer compatile with my mac. How can I buy the upgrade, since I do not have access to the mac store as that comes with Snow Leopard? I went to Best Buy and they said neither Snow Leopard or Mountain Lion can be bought there.

Start by checking if you can run Snow Leopard:
Requirements for OS X 10.6 'Snow Leopard'
http://support.apple.com/kb/SP575
Whilst Apple have withdrawn Snow Leopard from their stores, you can still get it from Apple by calling 1-800-MY-APPLE (if you are in the USA) and they will supply the SL DVD for $20 for a single user, or $30 for a family pack that covers up to 5 Macs. You can also purchase the code to use to download Lion from the same number (Lion requires an Intel-based Mac with a Core 2 Duo, i3, i5, i7 or Xeon processor and 2GB of RAM, running the latest version of Snow Leopard), or you can purchase Mountain Lion from the App Store - if you can run that:
http://www.apple.com/osx/specs/
If you are outside the US call your national Apple Helpline:
http://support.apple.com/kb/HE57
If you're in the UK, use this number: 0871 508 4400
When you have installed it, run Software Update to download and install the latest updates for Snow Leopard.
To use iCloud you have to upgrade all the way to Mountain Lion:
http://support.apple.com/kb/HT4759

I have store credit on iTunes (on my pc) but it doesn't use it when I click 'buy' on an album, it just wants me to select a credit card type. How can I buy the album?

I have store credit on iTunes (on my pc) but it doesn't use it when I click 'buy' on an album, it just wants me to select a credit card type. How can I buy the album?

This Apple document discusses the various payment options. Payment & Pricing - Apple Store (U.S.)
The Apple Store gift card method is available in the US only.
OT

How can I share two differents Itunes accounts in my Apple TV ? I have one and my wife has another account and we want to share both in our apple tv. How can I do this ???

How can I share two differents Itunes accounts in my Apple TV ? I have one and my wife has another account and we want to share both in our apple tv. How can I do this ???

I assume you have different iTunes collections on different PC's, or on different logins on the same PC? If that's the case then just enable "Home Sharing" in each iTunes using the SAME iTunes username and password as you enabled home sharing on the Apple TV with. The account used for home sharing is NOT the same as the account used to access the iTunes store, so as long as you use the same account (pick one, doesn't matter which) then you should see both of yor iTunes libraries on the Apple TV. Note - each iTunes has ti be running in order for the Apple TV to see the library.
Here's some details on how to do it:
http://support.apple.com/kb/HT4363

TS4009 I seem to have 2 iCloud accounts with different names - a free storage that came with my Macbook and one I used when I bought some iCloud space. How can I cancel the free account?

I seem to have 2 iCloud accounts with different names - a free storage that came with my MacBook and one I used when I bought some iCloud space. How can I cancel the free account? Because of this I can't access iMatch and the ICloud account I paid for on my MacBook
Any ideas cos its frustrating that I can't access something I paid for!

Sign out of the account you do not wish to use, sign into the one that you do wish to use.

My wife and I each have an iPhone and an iPad Mini. We have separate iTunes accounts. She just finished reading a book on her iPad Mini. Now I want to read it on my iPad Mini. How can I get the book on my iPad Mini?

My wife and I each have an iPhone 4s and an iPad Mini. We have separate iTunes accounts. She just finished reading a book on her iPad Mini. Now I want to read it on my iPad Mini. How can I get the book on my iPad Mini?

Thank you for your reply Domingo. Your suggestion worked as far as sending me a link to buy the book at iTunes. But it did not allow me to download the book from my wife's account. I did finally get an answer from Apple. It took an entire day of emailing back and forth and the final answer was relatively easy once Apple finally decided to give up the solution. Basically, you have to open ibooks and sign out. Then you have to sign into ibooks using the book purchaser's Apple ID and password. Then you can download the book onto your device. Not too bad, huh? It only took a whole day of Apple people sending me wrong instructions before they figured it out. Geez. What a disappointing experience.

HT4623 My iPad2 is frozen, I am trying to download the upgrade software but fails after a while, how can I solve the issue. I have not upgraded the iPad 2 since I bought it.

y iPad2 is frozen, I am trying to download the upgrade software but fails after a while, how can I solve the issue. I have not upgraded the iPad 2 since I bought it.

Try and force iPad into Recovery Mode:
1. Turn off iPad
2. Connect USB cable to computer; leave the other end alone
3. Press and hold the Home button down and connect the docking end of cable to iPad
4. Continue holding the Home button until you see the "Connect To iTune" screen
5. Release the Home button
6. Open iTune
7. You should see "iTunes has detected an iPad in recovery mode"
8. Use iTune to restore iPad
Note: You need to be patient and repeat the above many times to recover your iPad

Hi. I have CS5 and I want to upgrade to CC. Please tell me how can I do this and what is my benefit of having bought the CS5 earlier, do I get any discount? Thank you!

Hi. I have CS5 and I want to upgrade to CC. Please tell me how can I do this and what is my benefit of having bought the CS5 earlier, do I get any discount? Thank you!

I stand corrected, apparently the first year discount for previous CS customers is still in place.
https://creative.adobe.com/plans
Note the $29.99/month plan for the first year for CS customers.
-Noel

HT201328 My iPhone is from Japan and I want to activate it here in the Philippines because I'm living here. I have lost the original SIM from Softbank and replaced it with a new SIM card from Globe. How can I use the SIM card from Globe?

My iPhone is from Japan and I want to activate it here in the Philippines because I'm living here. I have lost the original SIM from Softbank and replaced it with a new SIM card from Globe. How can I use the SIM card from Globe?

You cannot. The iPhone is locked to Softbank, and only they can unlock it. Problem is that Softbank will NOT unlock the phone, as they do not offer iPhone unlocking.
Buy an iPhone in the Phillipines.
PS Before you go on a rant at Apple, be aware that Apple does NOT unlock phones and they do not set unlocking policies. The carriers (Softbank in this case) set the unlocking policy.

I have £0.92 in my apple account. And I want to transfer from UK to another country. How can I do it. Cause I have to zero my account first

I have £0.92 in my apple account. And I want to transfer from UK to another country. How can I do it. Cause I have to zero my account first

Click here and ask the iTunes Store staff to zero your account balance.
(100599)

I have an IPone 4 and i downloads pictures drom my mac on my phone and now they are on my phone and i want to delete them but it wont let me. how do i delete them?

i have an IPone 4 and i downloads pictures drom my mac on my phone and now they are on my phone and i want to delete them but it wont let me. how do i delete them?

Hi,
Photos synced from your computer can't be deleted directly on your iPhone. You'll need to connect your device to iTunes and remove the pictures by going in the Photos tab on your device's settings.
Franklin

I'm embarrassed to ask this: when I click to initiate a new email message in the "From" box it automatically chooses the wrong email address (I have three but use one mainly). How can I get the right choice to appear automatically?

I'm embarassed to ask this: when I click on the new mail icon to write a new email message, in the box "FROM" appears the wrong email address: I have three but mainly use one. How can I correct this so that the right email address appears in the "FROM" box?

I assume this is Apple Mail. Try this:
Preferences > Accounts > your-first-account
Select Outgoing Mail Server of account/name you wish to use and check Use only this server
Repeat for other accounts.

I have a purchased version Chess (from Apple) on my old iPod. Today I got a new Gen. 5 iPod. HOW can I get the chess app onto the new iPod, or do I have to purchase it again?

I have a purchased version of Chess (from Apple) on my old iPod. Today I got a new Gen. 5 iPod. HOW can I get the chess app onto the new iPod, or do I have to purchase it again?

Either sync it from your iTunes library or redownload it directly to the iPod by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store

I have Lotus Traveler installed on my S5. It's having problems and I want to uninstall it but I'm unable to. How can I uninstall the program?

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