I have Mac OS X 10.4.11. I keep getting a message that QuickTime plug in is out of date. I've done software updates and this hasn't resolved them warning. Any suggestions?
I have Mac OS X 10.4.11 and use Firefox. I keep getting a message that QuickTime 7.6.6 plug in is out of date. I have done the software update and it shows no current updates available. Certain videos won't play and it says that this may make my computer vulnerable. Any suggestions?
La-MacMom wrote:
I have Mac OS X 10.4.11 and use Firefox. I keep getting a message that QuickTime 7.6.6 plug in is out of date.
Are you using the lastest version of Firefox for os 10.4.11? If you are, start using TenFourFox. Quicktime works just fine with that browser.
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I can't update or delete (to reinstall) iTunes. I get a message that "iTunes.msi" can't be found or is not available. It's there but may be corrupted? Any suggestions?
Unfortunately, this sort of trouble has gotten more complicated to deal with ever since Microsoft pulled the Windows Installer CleanUp utility from their Download Center on 25 June 2010. First we have to find a copy of the utility.
Let's try Googling. (Best not to use Bing, I think.) Look for a working download site for at least version 3.0 of the Windows Installer CleanUp utility. (The results from mydigitallife and Major Geeks are worth checking.)
After downloading the utility installer file (msicuu2.exe), scan the file for malware, just in case. (I use the free version of Malwarebytes AntiMalware to do single-file scans for that.)
If the file is clean, to install the utility, doubleclick the msicuu2.exe file you've downloaded.
Now run the utility ("Start > All Programs > Windows Install Clean Up"). In the list of programs that appears in CleanUp, select any iTunes entries and click "Remove".
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Hi - I am trying to change my payment information but I keep getting the message that my session has timed out. I have turned my phone off but that doesn't seem to help.
Does anyone know what I need to do?
Thanks. :-)What are the exact error codes that are appearing when trying to update?
Have the steps for troubleshooting those errors as listed in the article from which the question was posted been tried? -
I am having problems installing new software for my ipod
I keep getting a message that the network has timed out.
I have tried two different computers and networks what else can I do?Try temporarily disabling your firewall and anti virus software and try again...
See here for Connection Issues
http://support.apple.com/kb/TS1379
From Here
http://www.apple.com/support/itunes/troubleshooting/ -
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I am having the same issue even with the newer 7.1. I have a 1-100 KB data push on both my husdand's and my phone every hour on the hour (i.e. my will be at :23 of the hour and his will be at :13 of the hour and it will change). This is whether we are on a WIFI and with all apps, background refreshes, push notifications, etc turned OFF.
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I have a macbook pro. i have a photosmart 7510. we just bought a new windows tower and the printer works wireless for us, but now the mac does not print anymore wirelessly. i keep getting a message Network host 'HPE93F2A.local.' is busy. what can i do to
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I have recently upgraded my iMac to 10.6.8 and now find that the upload photo to Facebook facility no longer works. I have reset Safari but this has not resolved the issue - any suggestions? I can click on the "upload photos/video" field and it takes me to Finder to select the photo - but on selecting the photo, the Finder screen disappears as normal but from then on nothing happens.
From your Safari menu bar click Safari > Preferences then select the Privacy tab.
Click: Remove All Website Data
Now empty the Safari cache.
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Select: Show Develop menu in menu bar
Now click Develop from the menu bar. From the drop down menu click Empty Caches.
Quit and relaunch Safari then try Facebook.
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I just updated my software for Apple TV; I keep getting the message that my password is incorrect, I know the code is correct and I have tried it multiple times. Apple TV worked fine before the upgrade. Any suggestions?
Then contact iTunes:
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I need to be able to print or export some photos from iPhoto with the date the photos were taken. Need this for a legal case. Any suggestions?
The date they were taken us in the EXIF data and is included in the export
However it is trivial to modify it so I doubt that it would hold water in court
LN -
i am trying to install firefox 4 and keep getting the message that you have to reboot your computer to complete the uninstall i have done this a number of times any suggestions
Firefox 4 requires at least OS X 10.5 and an Intel Mac.
* http://www.mozilla.com/firefox/4.0/system-requirements/
For Mac OS X 10.4.11 or Mac OS X 10.5.8 you can look at:
* http://www.floodgap.com/software/tenfourfox/
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I can not get iTunes Store on line. I keep getting a message that says I am not connected to the internet, but I know I am. I have to connect from three locations with the same results. Any suggestions?
Hello bigblue8
Check out the following articles for troubleshooting access to the iTunes Store. The first one will probably get you started enough to get it taken care of. If it does not the follow up article should definitely solve it for you.
Can't connect to the iTunes Store
http://support.apple.com/kb/ts1368
iTunes: Advanced iTunes Store troubleshooting
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Thanks for using Apple Support Communities.
Regards,
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i have a game app that shows as an icon on my phone but has not downloaded properly and I can't delete it. Any suggestions?
Stop multiple posting ,you already have an answer in an earlier post
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I plug in my printer and I get a message that says, "the disk you inserted is not readable." It didn't do this before but after I installed a segate hardrive software. I have removed the segate hardrive software but the message still appears. What can I do to remove this error.
Please read this whole message before doing anything.
This procedure is a diagnostic test. It won’t solve your problem. Don’t be disappointed when you find that nothing has changed after you complete it.
Third-party system modifications are a common cause of usability problems. By a “system modification,” I mean software that affects the operation of other software — potentially for the worse. The following procedure will help identify which such modifications you've installed. Don’t be alarmed by the complexity of these instructions — they’re easy to carry out and won’t change anything on your Mac.
These steps are to be taken while booted in “normal” mode, not in safe mode. If you’re now running in safe mode, reboot as usual before continuing.
Below are instructions to enter some UNIX shell commands. The commands are harmless, but they must be entered exactly as given in order to work. If you have doubts about the safety of the procedure suggested here, search this site for other discussions in which it’s been followed without any report of ill effects.
Some of the commands will line-wrap or scroll in your browser, but each one is really just a single line, all of which must be selected. You can accomplish this easily by triple-clicking anywhere in the line. The whole line will highlight, and you can then copy it. The headings “Step 1” and so on are not part of the commands.
Note: If you have more than one user account, Step 2 must be taken as an administrator. Ordinarily that would be the user created automatically when you booted the system for the first time. The other steps should be taken as the user who has the problem, if different. Most personal Macs have only one user, and in that case this paragraph doesn’t apply.
Launch the Terminal application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Terminal in the icon grid.
When you launch Terminal, a text window will open with a line already in it, ending either in a dollar sign (“$”) or a percent sign (“%”). If you get the percent sign, enter “sh” and press return. You should then get a new line ending in a dollar sign.
Step 1
Triple-click the line of text below on this page to select it:
kextstat -kl | awk '!/com\.apple/{printf "%s %s\n", $6, $7}' | open -f -a TextEdit
Copy the selected text to the Clipboard by pressing the key combination command-C. Then click anywhere in the Terminal window and paste (command-V). A TextEdit window will open with the output of the command. If the command produced no output, the window will be empty. Post the contents of the TextEdit window (not the Terminal window), if any — the text, please, not a screenshot. You can then close the TextEdit window. The title of the window doesn't matter, and you don't need to post that. No typing is involved in this step.
Step 2
Repeat with this line:
{ sudo launchctl list | sed 1d | awk '!/0x|com\.(apple|openssh|vix)|org\.(amav|apac|cups|isc|ntp|postf|x)/{print $3}'; sudo defaults read com.apple.loginwindow LoginHook; sudo crontab -l; } 2> /dev/null | open -f -a TextEdit
This time you'll be prompted for your login password, which you do have to type. Nothing will be displayed when you type it. Type it carefully and then press return. You may get a one-time warning to be careful. Heed that warning, but don't post it. If you see a message that your username "is not in the sudoers file," then you're not logged in as an administrator.
Note: If you don’t have a login password, you’ll need to set one before taking this step. If that’s not possible, skip to the next step.
Step 3
{ launchctl list | sed 1d | awk '!/0x|com\.apple|org\.(x|openbsd)/{print $3}'; crontab -l 2> /dev/null; } | open -f -a TextEdit
Step 4
ls -1A /e*/{la,mach}* {,/}L*/{Ad,Compon,Ex,Fram,In,Keyb,La,Mail/Bu,P*P,Priv,Qu,Scripti,Servi,Spo,Sta}* L*/Fonts .la* 2> /dev/null | open -f -a TextEdit
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Step 5
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Remember, steps 1-5 are all copy-and-paste — no typing, except your password. Also remember to post the output.
You can then quit Terminal. -
I keep getting the message that my startup disk is full, yet I have almost 300GB left on my hardrive. I have emptied the trash on my desktop and in iPhoto, and I have removed unnecessary programs. The only way I can get the message to go away is to restart my computer. If I let the computer go to sleep, I get the message back when I start using it again. Any suggestions?
Mountain Lion Recovery
Boot up from your computer by holding down the command+r keys. This will take you to the recovery drive.
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In Disk Utility select the HD on the left & click on Repair Disk (bottom right).
=======================
Empty the trash in the Dock as well as iPhoto’s trash!
Open up your application folder & go through all your apps. Trash all the apps you no longer want and/or use.
An easier way to do this is to open the Application folder in list view & press the Command+j keys.
In the the dialog that appears, click the "This Window Only" button & the "Calculate All Sizes" check box.
Wait a bit until your file & folder sizes have all been calculated, then click the "Size" column to sort your apps from the fattest to the most anorexic.
Get rid of all your photo files you don't want and/or need. Same goes for those pics off the websites you downloaded (gifs, jpegs, etc.). Or transfer/move them all to a photo/movie storage site like ImageShack and Photobucket, 2 of the most popular FREE storage sites.
Get rid of all your video & music files you no longer view and/or listen too. Especially, if you already have the actual CD/DVDs or you can later redownload from a website. Or transfer them all to a FREE video/movies and/or music storage site.
Use Spotlight to make sure you got rid of everything. You can even trash directly from Spotlight! Better yet, download this FREE software called Find File. This app puts Spotlight to shame (works w/Mountain Lion).
Drag what you don't want and/or need to the trash. Better yet, download this neat little shareware app *demo* called AppZapper. It basically does all the work for you by not only trashing the apps but the apps preference files, caches & all its associated files.
Another software that does the above is AppDelete. Best of all this software is free!
Burn what you want and/or need onto CDs or DVDs. Not everyone has the luxury of purchasing an external HD and/or the system requirements for iCloud to store their "stuff.”
Dropbox is a free storage utility to check out.
You can check with your ISP to see if they offer *free* storage space. Most if not all do now-a-days. There are thousands if not millions of *free* storage facilities on the web also. Use your favorite search engine to search them out as they come in different storage sizes to fit your needs & wants.
Check for duplicate fonts.
Applications>Font Book
Select “All Fonts”
If you see any “black dots” next to any fonts this mean you have duplicates and/or multiple versions of these fonts.
To clean this up, select a “black dotted” font or the Apple + *click* to select multiple dotted fonts;
Edit>Resolve>Duplicates.
What the above does is turns off the duplicates & multiple version fonts. Not delete them.
More than likely the “extras” were installed by other programs and/or other users.
Clear out font caches
Use FontNuke. It does all the work for you. And, best of all it’s *FREE*.
Printer Drivers
Get rid of all the printer drivers you don’t need & use except the ones for your *current* printer(s)/scanner(s).
HD>Library>Printers Folder
If you accidently threw something out that you needed for your printer/scanner it can be easily obtained from the manufacturer’s website and/or from the CD that came w/the printer/scanner.
Garage Band
Has about 1GB of loops stored. Get rid of some some them. You surely don’t use, like and/or need them all.
HD>Library>Audio/Apple Loops>Apple>Apple Loops For GarageBand
Or just get rid of the Garage Band app altogether if you don’t use it.
Get rid of extra languages
Strip your computer down to your “native” tongue.
You can do this with a *FREE* utility called Monolingual. Another app that apparently does all the work for you. I’ve never used it. However, a lot of users here swear by & recommend it highly.
However, there is a warning for *native English speakers*. Make sure you keep BOTH English and English (United States).
Other Resources:
HD Space Checkers:
Disk Inventory X (FREE)
WhatSize (SHAREWARE)
OmniDiskSweeper (FREE)
GrandPerspective (FREE - donation)
Mac Performance Guide
Slimming your hard drive
Rule of thumb: You should never let your hard drive get to where you have only 10-15% of space left. -
I am using iphoto 6.06 for my intel imac. I have been trying to print pictures from iphoto and i keep getting a message that states " unreadable file: the following file could not be imported. the file is in the iphoto library folder" also when i try to print a picture from iphoto i get a message that says "no page was selected"
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Click to view full size
Then install iPhoto from the disk it came on originally and apply all available updates to it.
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