I have Mac OS X 10.6.8 and am trying to change a printer to black and white/gray scale. All the posts I find refer to a button for Paper Quality. This does not appear on my options. Just paper handling which does not have a function to change from colour.

I cannot change the printer settings on my MacBook Pro to gray scale from colour. there is no function for Paper quality, just paper handling. any suggestions greatly appreciated - as long as they work!!

Was the printer instance properly configured when created, so the print subsystem picked the correct PPD and knows of all the device's capabilities? If in doubt, erase and create anew so you can confirm that the printer maker/model/version is getting correctly identified. This may trigger Software Update to download & install a printer update. The menus available on the print dialog depend on what the OS knows the printer can do. For instance, this is what I get in Safari's print dialog when using an HP 2550Ln color laser at the office:

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I have an old version Adobe Creative Suite 3 Design Premium. I uninstalled it from my old computer and was trying to install it on my new computer. It copied all the files but I cant open them and it doesn't ask me for my registration info, which I have.

I have an old version Adobe Creative Suite 3 Design Premium. I uninstalled it from my old computer and was trying to install it on my new computer. It copied all the files but I cant open them and it doesn't ask me for my registration info, which I have. What shall I do to get Adobe up and running?

when you were install your cs3 you should have been prompted for you serial number. were you?
if not, you probably didn't properly install cs3. copying/migrating/moving etc is problematic.
if yes, did you see any error messages during installation?
if yes, attach a screenshot of the error message.
if not, check you install logs, Troubleshoot with install logs | CS5, CS5.5, CS6, CC

My 6110 will not print in black only or gray scale when commanded

What should I do?

I have a C310a printer and quit printing black suddenly. I tried everything even a new hp black cartiidge.
Does anyone out there have any answers?

I have started to get this error message: 5.1.3 bad address syntax in my email account. I am using Outlook 2011. It does not appear to be affecting sending or receiving email. I have no idea what it means or how to resolve the issue. Any advice?

I have started to get this error message: "5.1.3 bad address syntax" in my email account. I am using Outlook 2011. It does not appear to be affecting sending or receiving email. I have no idea what it means or how to resolve the issue. Any advice? My email account is through Optimum online and I am using Airpost Express.
P.S. The error sound "bong" is driving us nuts!

Please post on the Office for Mac product forums that Microsoft hosts. It's their product and they can best troubleshoot the issue.

HT5312 the statement forget your answer does not appear in my i-pad air ,as well as i have more than one additional e-mail

Dear Sir
The statement "forget your answer" in the security support does not appear in my i-pad air ,as well as ,I have more than 2 e-mails added in my i pad

I have a very similar problem but I have done the 5 Rs and more---multiple times--and my iPOD and iTunes are just stuck in an endless cycle of Restore and Restart but rather than showing up in the source panel so I can put my music back on, the icon appears and tells me to restore again. I did everything including checking my USB ports etc. in My Computer and my iPOD refuses to get out of this cycle when iTUNES does bother to recognize it. Any suggestions other than the 5 Rs---because they are doing absolutely nothing.

My Envy 7645 does not have the grayscale option in advanced set up to print in black and white

My Envy 7645 does not have the grayscale option in advanced set up to print in black and white

Hi , Welcome to the HP Forums! I see that your HP Envy 7645 does not have the grayscale option in advanced set up to print in black and white, on Windows 7. I am happy to help! It is possible, that you may only have the basic driver installed, instead of the full feature software and drivers. I would recommend to try our HP Print and Scan Doctor first, to see if ti can resolve the issue automatically. Otherwise, please try the following steps: Uninstall the software. Uninstalling the Printer Software.Clean boot the computer. How to perform a clean boot in Windows.Disable any Antivirus programs. Disable Antivirus software.Disable any firewall programs. Turn Windows Firewall on or off.Create a new user account. Managing User Accounts and Logins (Windows 7).Reinstall using the HP Printer Install Wizard for Windows. Hope this helps! “Please click the Thumbs up icon below to thank me for responding.”

My brand new back up drive is connected but now time machine has disappeared after working perfectly for a week. - no icon, not appearing as an option to save to - have rebooted everything a few times.

My brand new back up drive is connected but now time machine has disappeared after working perfectly for a week. - no icon, not appearing as an option to save to - have rebooted everything a few times.

It's not clear whether you were able to do any backups to this drive at all. If not, it's probably not formatted properly. See #5 in Time Machine - Frequently Asked Questions for instructions.
If you did get any successful backups, there may be a problem with the drive, or the backups may be corrupted. Try to repair the backups, per #A5 in Time Machine - Troubleshooting.

Hp officejet pro 8500 a910 does not give me the option of printing in black and white

Hello,
My hp officejet pro 8500 a910 does not give me the option of printing in black and white. How do I choose to print in B&W when the option does not show up under properties?
Thank you.
This question was solved.
View Solution.

Hi,
From the application being used to print, Click File > Print
Click Properties or Preferences to access the Printing Preferences Dialog.
Click the Advanced button at the bottom of the window.
Under Printer Features, Click the Print as Grayscale selection box and set as High Quality Grayscale or Black Ink Only.
Say thanks by clicking the Kudos thumb up in the post.
If my post resolve your problem please mark it as an Accepted Solution

HT1386 Hi All, I plugged my iPhone into my laptop and I was asked to upgrade my iTunes software. It took more than seven hours and just to be told that my SIM card does not appear to be supported. Since then I can not use my iPhone. I am lost plse help. J

Hi All, I plugged my iPhone into my laptop and I was asked to upgrade my iTunes software. It took more than seven hours and just to be told that my SIM card does not appear to be supported. Since then I can not use my iPhone. I am lost plse help. Jam53
Every time I switch on the iPhone, the iTunes icon is displayed together with a USB icon and Emergency call message appears on the screen in many languages. When I touch the i symbol I get the following information IMEI: **** AND ICCID: ****
However, the iphone is visible in the Devices directory in iTunes. I changed my SIM card but still can not be recognized by the iPhone.
<Edited By Host>

Do you mean when you say its locked to another carrier other then the one im using, that maybe my insurance sent me an iphone thats for a different network for example orange and not mine which is o2?

I purchased Microsoft Office for Mac through the Apple website.. I have downloaded all from the disk into my Mac, no problem with all the other Word etc, but Outlook is asking for the key number: I have put it in but its obviously not the right one...????

I purchased Microsoft Office for Mac through the Apple website.. I have downloaded all from the disk into my Mac, no problem with all the other Word etc, but Outlook is asking for the key number: I have put it in but its obviously not the right one...???? In the box with the disk came the product key, have put it in and it doesnt work. Please help..x

unfortunately - you can not. you can't even buy outlook by itself at microsoft's own website.
does it have to be outlook? maybe you can get away with using something else that's outlook compatible.
how about trying Thunderbird for Mac OS?
or maybe you can call apple and let them know you purchase the wrong version - they might give you a break and just pay the difference for the home and business version.
good luck

HT5262 I can see my old backups in icloud why can I not restore them to my phone they do not appear as an option when I click on restore

I can see my old backups in icloud why can I not restore them to my phone they do not appear as an option when I click on restore

Hi, Samanthacarol.
If you are able to see the backup file in iCloud but unable to restore from the backup, then the article below will explain the solution.
iOS: Unable to restore from backup of a newer device
http://support.apple.com/kb/TS3682
Cheers,
Jason H.

I have an apple iMac G5 running Mac OS 10.4.11 can i upgrade it to 10.5? if so will i also loose all the software currently installed on my Mac? eg. Adobe software.

I have an apple iMac G5 running Mac OS 10.4.11 can i upgrade it to 10.5?
If so will i also loose all the software currently installed on my Mac? eg. Adobe software.
I have moved countries (opposite side of world) so i do not have my install disks, or the disks that came with my Mac.
Where can i get the 10.5 upgrade from?
Do i need my original disks that came with my Mac?
- Thanks if anyone can help
Note:
I have never had any problems with my G5, it's been my awesome helper these past 7 years, I can't say the same thing for my new Mac, but it seems now my poor G5 is slowly being made redundent because they no longer write software for it.
I don't see why i should pay for a new Mac because my old one does not always function on the web, or having a new printer because it does not support the new software.
My New Mac Laptop has had no end of troubles since i bought it less than a year ago.
What happened to Mac being a sign of Quality??

First off, all upgrades can potentially break a system. First and foremost, backup your data before installing anything. Next read this tip as 10.5 loses Classic compatibility, and has these other issues outlined on the tip: https://discussions.apple.com/docs/DOC-2275

HT3669 I have an HP deskjet color printer that only prints in black and white from my mac ... how do I get it to print in color

I have an HP deskjet color printer that only prints in black and white from my mac ... how do I get it to print in color

Check the printer itself. Some printers you need to set the color & B&W settings on the printer itself instead of the Mac. If that is not the case w/your printer, contact HP tech support and/or post in their forums if they have one.

HT4356 How do I AirPrint in black and white from my iPad so I do not waste the color ink unnecessarily? I never see the option to choose printing in black and white.

How do I AirPrint in black and white from my iPad2 wifi/3G so I do not waste the color ink unnecessarily? I never see the option to choose printing in black and white. I have an Epson Workforce 845 printer.

There is no option to force black and white ouput.
You can request the feature here:
http://www.apple.com/feedback/ipad.html

HT204655 New photos from my iPhone are not appearing in new OS X photos app. Why not?

New photos from my iPhone are not appearing in new OS X photos app. Why not?

Do you have the Photos/iCloud preference pane setup for My Photo Stream and Photo Sharing?

I have Mac OS X 10.6.8 and am trying to change a printer to black and white/gray scale. All the posts I find refer to a button for Paper Quality. This does not appear on my options. Just paper handling which does not have a function to change from colour.

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