I have MacBook Pro Retina, but dint get pages, numbers and keynote for free with it, but others did. What to do?

I have MacBook Pro Retina, but dint get pages, numbers and keynote for free with it, but others did. What to do?

Solved the problem- I contacted apple on their support line found on this page... http://www.apple.com/uk/support/mac/ and they were really helpful and talked me through what to do on the phone, I now have all three productivity apps. Hope this helps

Similar Messages

  • I didn't apply for the up-to-date programme within 30 days can I still get Pages, Numbers and Keynote for free?

    I was told I would be able to download Pages, Numbers and Keynote for free with my new Macbook Pro however I got it as a Christmas present and as it was bought on the 8th of November I missed applying for the up-to date-programme within 30 days. I was wondering if there was any chance of talking to apple and downloading the apps anyway, and who exactly i would need to contact.
    Thanks in advice for help

    Solved the problem- I contacted apple on their support line found on this page... http://www.apple.com/uk/support/mac/ and they were really helpful and talked me through what to do on the phone, I now have all three productivity apps. Hope this helps

  • I have used Pages 09 and Keynote without any major problems until this new update. I have read many of the fixes but have a problem. When you get Pages 09 and Keynote back, Apples continues to want to update the 09 system. So it stays updated.

    I have used Pages 09 and Keynote without any major problems until this new update. I have read many of the fixes but have a problem. When you get Pages 09 and Keynote back, Apples continues to want to update the 09 system. So it stays updated. I have had to turn off my auto updating that was nice but I'll do it one at a time in order to keep the Pages 09 and Keynote. When something works don't mess with it. Any fixes out there?

    I can't say that I have had a problem playing videos in Flash because I could always play them in browsers other than Firefox.
    In Firefox Tools>options>Advanced Hardware acceleration is turned on.
    I don't know if that is different that tuning it off and on in Flash or not, but for now it is a moot point.
    As I stated in my previous message, after following all earlier suggestions/instructions nothing helped. But The latest one, someone suggested that maybe version 17 of Flash might be a stable version.
    I made no other changes except to install it, a few days ago, and so far so good.
    Many thanks for your help,
    Giovanni

  • Pages numbers and keynotes not working on handoff, but everything else is?

    Pages numbers and keynotes not working on handoff, but everything else is, map, mail etc. Am I alone?

    Really appreciate your help with this. I am a bit of a novice here.. but.. After some more searching on this issue I notice your comments (cut/pasted  below)  with respect to this router and bridging mode. You mentioned that I should update my firmware on this router and that this would (if I am interpreting your reply correctly) facilitate my LAN to LAN connection and of course using this router simply as an access point and more to the point -  having the use of the guest network. So my question is even if I did update firmware,  seems I would still require 3rd party software to make this work? (re your last sentence in your comments below)  Just need to understand the process and determine whether or not it is worth it (or maybe I should upgrade the router) but I don't want to change the configs of the network wired router at this time... and need to use the E2500 or facsimile as  simply an access point with  guest network functionality,  Thanks much appreciated.
    "Again: some E series routers already support wired bridging in firmware, i.e. to use the router as simple access point.
    This is and was always possible using a LAN-LAN setup instead.
    The problem with the LAN-LAN setup is, however, that you have some limitations accessing the network storage or network printer, e.g. the router doesn't have the correct time and you cannot access the storage from remote using port forwarding through your main router.
    These limitations have been overcome with the wired bridge mode (internet connection type = bridge mode).
    But again: this has absolutely nothing to do with wireless bridging. That's something completely different and is not supported on Linksys routers in any firmware version so far. To do wireless bridging (i.e. the Linksys routers connects wirelessly to another main router) you need 3rd party firmware."

  • I have purchased Pages, Numbers and Keynote for my iMac and wish to transfer them to my iPad 3. Is this possible and if so how do I do it?

    I have purchased Pages, Numbers and Keynote for my iMac and wish to transfer them to my iPad 3. Is this possible and if so how do I do it?

    If you want to have Pages, Numbers and Keynote on the iPad then you will need to buy the app versions from the iTunes app store - the Mac version (OS X) is not compatible with the iPad (iOS), they are different operating systems.

  • I have pages, numbers and keynote on my macbook pro, but when i try to use the apps on my new iMac it will not let me save

    I purchased Pages, Numbers and Keynote for my MacBook Pro and iPad last year.  I just purchased a new iMac for my wife and it came with iWorks.  When I try to save a document on the iMac it tells me I must buy an iWorks serial number, but the App Store shows the applications as installed and will not process the request.  How do I correct?

    Did you pay for iWorks to come preinstalled on the iMac? Because it sounds like what you have is a trial version, which is why it is stating that you need to buy a serial number.
    I suggest that you delete the entire trial iWorks suite. Once they are safely in the Trash where the Mac App Store can't see them, you can sign into your account on the MAS and download the MAS versions that you own a license to use.

  • I downloaded Mountain Lion in my  i have macbook pro retina display last month.  but I don't get airplay the option on my macbook.  I went to display preferences, but the airplay is not available.  What is the next step?

    I downloaded Mountain Lion in my  i have macbook pro retina display last month.  but I don't get airplay the option on my macbook.  I went to display preferences, but the airplay is not available.  What is the next step?

    You also need:
    Apple TV (2nd or 3rd generation) with software update v5.0 or later.

  • Which Macbook Pro retina do I get?

    I've been spending a lot of time reading topics about people asking what Macbook Pro Retina they should get, but I'm still not completely sure which one I need. I'm deciding between the 2.3 GHz with the 256gb ssd and the 2.6 with the 512gb ssd. Either way I'm going to get 16gb ram. I'm getting the laptop for college, so I'll be using it for surfing the web, watching HD movies, doing some video editing, typing documents, and playing games, such as Crysis 2, Batman Arkham City, Diablo III, etc. Also, I'm planning on bootcamping extensively (so I can play those games).
    My main concern is whether the 256gb ssd will cut it, and whether the extra ssd space and the .3 ghz increase in cpu speed is really worth the huge chunk of cash I'd have to pay, or whether I'd be better off with an external drive. On my current laptop, I already have over 80gb in just movies, and games alone would take up around 70gb. Also, I'll be keeping this laptop for around 4 years, so I want it to last.
    Also, if I get an external hard drive, I'm looking at the Buffalo Ministation 1TB Thunderbolt
    Thanks for your help guys,
    Krad

    Sure, you can do that, but IMO, an internal drive less than 500GB's, is too small. Especially since it can't be upgraded...at least at the present, anyway. A bit of advice: never plan things based on vaporware...IE, that someone will figure out how to upgrade the hard drive on a Retina. But, many users do just fine with the 256GB drive, & you may as well.
    At the end of the day, it's your money, your computer, so whatever decision you make will be correct for you.

  • Early 2013 Macbook Pro Retina 2.7 i7 512GB SSD and 16gb Ram with Serious Cuda Problems! Trying to teach Apple their Macbook Pro Retina isn't a Pro Jan. 11. 2015.

    Apple replaced the logic board, wiped the computer, did a fresh instal of the OS, and also a fresh instal of all the programs during the beginning of 2015. The GeekBench scores are the highest of any of the similar computers (at least on the day of my testing). But here's what's happening. The Macbook Pro Retina has a GeForce GT 650m with Cuda Technology and it can't handle editing in Premiere Pro with Cuda Acceleration turned on. Open CL, a second form of graphic acceleration on the Macbook Pro, appears to be functioning properly.
    At the Apple Store on 1-10-2015, I was told that since the logic board and the graphic cards have been replaced that there is nothing they can do and they recommend contacting Corporate. This comes after they told me to buy a new logic board and that that would solve the problem. This comes after Apple did not listen, for over a month, about the possibility that they didn't properly build a professional notebook computer.
    The computer displays a black program monitor screen, at random times, when the user edits footage with Cuda Acceleration enabled. It used to lead to an entire system crash and/or a Premiere Pro crash before the operating system was completely re-installed. My solution, since I bought the computer, was to edit in Open CL... However, I've come to learn that there is a major difference in performance between Open CL and Cuda Acceleration.
    For the Macbook Pro Retina, Adobe Media Encoder render times are about 20% faster with Cuda Acceleration than Open CL. The 2013 Macbook Pro Retina appears to be able to handle Cuda Acceleration in Media Encoder, but I have had a number of issues leading to program crashes on every project before the new logic board and operating system were installed. For over a year and a half, I actually never used Cuda Acceleration. Having sent every crash report and user data to Apple over that time, I truly expected an update of some sorts and it never came.
    FYI: The latest Macbook Pro Retina uses the GeForce GT 750m... This is essentially the same graphic card that performs about 10 - 20% faster due to a new "boost mode." More importantly, it actually has the exact same number of Cuda cores. Having the same number of Cuda Cores means that the Cuda Acceleration is essentially the same when exporting or viewing video. To prove a point to Apple that their 2013 Macbook Pro Retina isn't functioning properly, I bought the latest computer with the 2.5 i7, 16gb Ram, 512gb SSD and I can honestly say that the 2014 model works perfectly fine with Cuda Acceleration turned on while editing in Premiere. I can also say that a proper render test proved the 2013 and 2014 model to be the exact same.
    I'm new to this whole pay $2700 for a computer that your manufacturer didn't / can't test properly, so I will be contacting Apple and speaking with Senior Advisors, their Customer Support division, and will soon speak with their Corporate branch. I'm confident that the Early 2013 Macbook Pro Retina with a 2.7 i7 16gb Ram and a 512 SSD is nearly the same at rendering video and editing video, provided the Cuda Acceleration works, as their latest 2014 Macbook Pro Retina with the 2.5 i7 processor 16gb Ram, and a 512 SSD. It's truly a great computer and a great build, minus their current inability to properly test / diagnose their computer.
    Knowing that the latest graphic card in the Macbook Pro lineup is essentially the same model, I feel that Apple is not directly looking into the viability and life span of their current Macbook Pro Retina product line. They can't test for performance issues relating to their graphic cards, so why consider buying from them when the end user is actually in a position to experience up to a 20% decrease in certain professional programs.
    For future reference, I'd strongly urge other individuals to avoid purchasing Apple products if they offer Cuda Technology. In my opinion, Apple is an Open CL organization, at best, who is not responsibly manufacturing / producing computers that fit their organization's strengths. For a fact, they can't test their Cuda Technology and won't even attempt to address Cuda Acceleration errors for Apple owners (01-11-2015). I say this having walked out of the Apple Store on 1-10-2015 with virtually no support other than to contact Corporate.

    Looks like a RAM issue.
    Memory Module: BANK 0/DIMM0, 8 GB, DDR3, 1600 MHz, 0x02FE, 0x000000000000000000000000000000000000
    Memory Module: BANK 1/DIMM0, 8 GB, DDR3, 1600 MHz, 0x02FE, 0x000000000000000000000000000000000000

  • How do I use a NORMAL headset (dual 3.5mm) on my new Macbook pro retina? No usb ports available and headset buddy adapter doesn't work.

    Title says it all:
    How do I use a NORMAL headset (dual 3.5mm) on my new Macbook pro retina? No usb ports available and headset buddy adapter doesn't work.

    Hi Auracles1,
    Here's a pretty discussion regarding wireless printing with this device and a Mac.
    http://h30434.www3.hp.com/t5/Printer-networking-and-wireless/HP-Officejet-6500-E 709n-wireless-issue/m-p/258853
    I have a similar OfficeJet and it was a multi-step process. (1) Install printer drivers on the machine, (2) Add the printer queue in print & fax, (3) Run the "setup wizard" from the disc for wireless printing.

  • My MacBook Pro Retina freezes 30 seconds after Startup and the fan constantly makes noise.  How do I fix this?

    My MacBook Pro Retina freezes 30 seconds after Startup and the fan constantly makes noise.  How do I fix this?

    Have you tried:
    http://support.apple.com/kb/ht1379
    and
    http://support.apple.com/kb/ht3964

  • I have purchased MacBook Pro in November 2011. However, Pages, Numbers and Keynote comes as uninstalled in the App Store. How to correct this anomaly.

    I have purchased MacBook Pro in November 2011. However, Pages, Numbers and Keynote (pre-installed) come as uninstalled in the App Store. How to correct this anomaly?

    If the iWork apps were not originally purchased from the App Store, i.e., you bought them on an iWork installer DVD, then the App Store has no record of the purchase. When updates are available for them, you'll get your updates through the Software Update application rather than through the App Store.

  • Hello there ;-) Is there a big difference between a macBook Pro retina 2,7 GHz,earl 2013 and a 2,6GHz of end 2013, espqcially with the capacity processor? thanks

    hello there ;-) Is there a big difference between a macBook Pro retina 2,7 GHz,earl 2013 and a 2,6GHz of end 2013, espacially with the capacity processor? thanks

    read here http://www.everymac.com/systems/apple/macbook_pro/macbook-pro-retina-display-faq /differences-between-macbook-pro-retina-display-early-2013-late-2013.html

  • I purchased my MacBook Pro in August 2013. Am I suppose to have Pages, Numbers, and Keynote already installed on my MacBook Pro? Because I don't have them.

    I purchased my MacBook Pro in August 2013. Am I suppose to have Pages, Numbers, and Keynote already installed on my MacBook Pro? Because I don't have them.

    You may have to purchase them as Apple did not offer them with new Macs until after October 2013. Check the App Store. Whether free or fee, many are discovering that Pages v5 and later is the antithesis of word processing functionality. You would be better served with Office for Mac 2011 update 14.4.5, or the free LibreOffice.

  • Took delivery of imac yesterday with pre-installed Pages, Numbers and Keynote. App store says they need updating but won't let me because I've never owned the major version of the software. I have paid like anyone else, so why can't I update?

    Took delivery of imac yesterday with pre-installed Pages, Numbers and Keynote. App store says they need updating but won't let me because I've never owned the major version of the software. I have paid like anyone else, so why can't I update?

    You must be signed into the Apple Store with your Apple ID or it won't work.
    and
    How to deal with a 100 Store Error:
    Try here >  Mac App Store: "An unknown error occurred (100)" when purchasing
    If that doesn't help, open the Finder. From the Finder menu bar click Go > Go to Folder
    Type this exactly as you see it here;
    ~/Library/Caches/com.apple.appstore/Cache.db
    Click Go
    Move the Cache.db file to the Trash.
    Now here:
    ~/Library/Preferences/
    Click Go
    Move these files from the Preferences folder to the Trash.
    com.apple.appstore.plist
    com.apple.storeagent.pllist
    Now here:
    ~/Library/Cookies
    Click Go
    Move the com.apple.appstore.plist file from the Cookies folder to the Trash.
    Empty the Trash, try the App Store.

Maybe you are looking for

  • A very strange problem in microsoft access

    Hi all, Recently I wrote a simple java application which use microsoft access as the database. I connect the database sucessfully and I've even done the regular expression to filter the invalid text characters, everything works fine util I do the fol

  • Mac OS versions between 10.7 and 10.8

    Hi everyone, I am very new working on Mac, but I need to test an application on different Mac OS versions, so I have some question: 1. Are there Mac OS versions between 10.7.5 and 10.8?, I mean 10.7.6, 10.7.7, 10.7.8 and 10.7.9. 2. If yes, where can

  • Slow resizing with fglrx/catalyst [solved]

    Here is the solution I found and tested: http://blog.jasondonenfeld.com/169#comment-404 I am running catalyst 9.8 using a Radeon 3850 and have had this re-size/maximize problem as long as long as I have used KDE4. To solve the problem I needed to mod

  • Deleting "Language files" to free up space?

    I'd previously read about deleting Language files to free up space, but the one program I'd looked at on Version Tracker was complained about by lots of Intel-based Mac users. Something about not being able to use PPC-only applications afterward. I d

  • How to remove related reference?

    Hello, I have two entity service: Incident and DispatchOffice.  Service "Incident" has relation to DispatchOffice service with name "dispatchOfficeRef" and cardinality 0..n. I want to delete one related object from this relation: String key = <incide