I have macbook pro retina display 13 inch and my laptop is not turning on . i can saw apple logobut its just loading and loading. i bought my laptop 20 days before tell me what tu do i m to scared
I have mac book pro retina 13 inch .my laptop is not turning up its showing apple logo and its just loading and loading . Bought my laptop 20 days before what tu do plz tell plz reply
< Personal Infrmation Edited By Host >
You really should not post your email address on public forum such as this where it can be harvested by scammers. I have request the Host edit for your protection.
If you bought it 20 days I would suggest that you take it back to Apple and ask them to fix it for you. Why should you have to mess around fixing it.
Similar Messages
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I downloaded Mountain Lion in my i have macbook pro retina display last month. but I don't get airplay the option on my macbook. I went to display preferences, but the airplay is not available. What is the next step?
You also need:
Apple TV (2nd or 3rd generation) with software update v5.0 or later. -
I have some issue with my 2012 Macbook Pro Retina. The screen intermittently decides to just not work. Sometimes on startup i hear the start up noise but the screen doesn't turn on. I am able to remote into the computer when the screen doesn't work. I can't seem to find any rhyme or reason as to when it works and when it doesn't. I've reset the PRAM and SMC sometimes that will bring the screen back sometimes not.
Any ideas?You can try the Apple Hardware test, not definitive by any means, especially intermittent problems, but it is a start.
AHT http://support.apple.com/kb/HT1509
I think i would take it in for a free 'Apple Service Diagnostics' test
Genius reservation http://www.apple.com/retail/geniusbar/
on-line https://getsupport.apple.com/GetproductgroupList.action
check warranty https://selfsolve.apple.com/agreementWarrantyDynamic.do -
Help me please!!!
What browser are you using? If it's Safari, uninstall Flash Player and then reinstall it. Also, go to the Safari dropdown menu and choose the option to reset Safari.
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Does my MacBook Pro Retina Display 13 inch. Late 2013 Supports DDR3 RAM instead DDR3L?
i just bought a brand new macbook pro retina display 13 inches, but i need to now if i can install my 16 gb (8x8 slots) DDR3 memory RAM (Corsair) in to my new computer without any danger or risk for my macbook.
alejandrorg95 wrote:
i just bought a brand new macbook pro retina display 13 inches,
MacBook Pro with Retina display comes standard with 4GB of 1600MHz memory. Please note that the memory is built into the computer, so if you think you may need more memory in the future, it is important to upgrade at the time of purchase.
From here
http://store.apple.com/us/buy-mac/macbook-pro?product=ME864LL/A&step=config -
Macbook Pro Retina display says "No batteries available" after legitimate system software update
Issue Description
On July 26, 2012 I placed an order with Apple store for the 15-inch MacBook Pro with Retina display with the following configuration (Order # W269108641 Serial# C02J52S9DKQ5):
Processor 2.6GHz Quad-core Intel Core i7, Memory 16GB 1600MHz DDR3L SDRAM, Flash Storage 512GB Flash Storage
It was delivered August 8, 2012. It cost me $3,265.16
I have since equipped it with accessories like a wireless apple keyboard ($69), wireless mouse ($69), USB super drive ($79), VGA display adapter ($29), Ethernet Adapter ($29) and the excellent sleeve/pouch from Pack & Smooch GmbH (GBP60))
It's so heavily configured because it’s my main workstation. I additionally bought and installed Parallels 8 so I can run Windows 8 in a Virtual Machine because I have a few things on Windows that I need to be productive. This setup has been a dream machine until a little over a week ago.
In the one year since I bought it, I have had only 2 issues;
• A case of display flickering that resulted after a system software update on August 28, 2013
(Case ID 498560320 - not much help came from Apple Support but fortunately the problem went away a week later after another system software update)
• A case of battery failure that resulted after a system software update on October 11, 2013
(Case ID 516534003 - I have gone through all recommendations from Apple support as I will detail below)
Symptoms after system software update
• Battery Icon on status bar disabled with a message "No batteries available"
• Battery not charging
• LED on the Magsafe power adapter no longer show
• Keyboard backlights no longer show
• Notebook fan loud/noisy and permanently at high speed
• Date and time reset to a date in the past at each restart
• Notebook starts up the moment the Magsafe adapter is connected without waiting for power button to be pressed
• An update for "MacBook Pro Retina Display SMC Update 1.2" keeps appearing in Software Update
Recommendations from Apple Support
• Perform SMC Reset (http://support.apple.com/kb/HT3964)
(Done - no change in status)
• Run Disk Utility
(Done - no errors found)
• Run Apple Hardware test (http://support.apple.com/kb/HT1509)
(Done - no errors found, no change in status)
• Visit Apple Store
(Done - they confirmed no issue with Magsafe adapter. For a fee they are happy to change the battery if confirmed faulty and re-install the OS if the battery is not the issue but am uncertain that the OS re-install will resolve the issue because I have read online about a similar case where a re-install did not resolve the issue)
• Check System Report/Hardware/Power
(Done - Health Information/Cycle count:0, Battery installed: No)
• Perform NVRAM Reset (http://support.apple.com/kb/HT1379?viewlocale=en_US)
(Done - no change in status)
Comments and additional Observations
Please note the following;
• All of the symptoms above appeared after a system software update on October 11, 2013
• This update first appeared on October 10, 2013 but I was too busy to apply it especially because it required a system restart
• The battery was fully charged when I decided to apply the update on October 11 morning after I got to work
• Normally on full charge, the battery will typically deliver 3 - 4 hours depending on usage and up to 6 hours when idle
• The said update was not interrupted or anything of the sort
• On the day the symptoms were first observed when I first logged the case with apple, the system ran on battery while it performed the Apple Hardware Test while I was driving to the Apple support store on my way home even though the status bar was indicating "No battery available"
I make the following deductions solely based on my observations
• An apple authorized system software update broke the system
• The nature of the failure is communication related - the battery charging circuit and related systems are not getting the necessary instructions to function as they should (It's a known fact that rechargeable batteries do NOT die instantaneously, the total hours they run on full charge will gradually reduce over time as they degrade on use)
• It’s possible the update is not being applied correctly because the item “MacBook Pro Retina Display SMC Update 1.2” is still in Software update after subsequent attempts to apply it
• The high fan speed is nothing to do with high temperature or high processor load, according to the Activity Monitor utility the highest CPU utilization 1.9 – 4.7% is by kernel_task (PID 0) followed by activitymonitord at 1.8 – 2.2% (PID 481)
• The symptoms match what an SMC reset should resolve according to Apple documentation
• This is a known problem within Apple based on the documentation provided and the numerous similar cases reported online
Summary;
The system is running OS X 10.8.5
I have provided this detailed documentation in the hope that someone who understands this system can say exactly what is going on. It's meant to be a dream machine but now you can hear the fan from across a large room, the battery doesn't charge and is in fact not recognized so I lose data if the Magsafe adapter gets unplugged, and I have to reset the system date each time I restart the notebook.
I've used this notebook with utmost care for a little more than a year, this investment of over $3,500 could have bought 3 high end notebooks from DELL or HP but I chose Apple.
I have suffered untold loss in productivity in the last 10 days since this issue occurred, I respectfully request Apple to fix my notebook.Issue Description
On July 26, 2012 I placed an order with Apple store for the 15-inch MacBook Pro with Retina display with the following configuration (Order # W269108641 Serial# C02J52S9DKQ5):
Processor 2.6GHz Quad-core Intel Core i7, Memory 16GB 1600MHz DDR3L SDRAM, Flash Storage 512GB Flash Storage
It was delivered August 8, 2012. It cost me $3,265.16
I have since equipped it with accessories like a wireless apple keyboard ($69), wireless mouse ($69), USB super drive ($79), VGA display adapter ($29), Ethernet Adapter ($29) and the excellent sleeve/pouch from Pack & Smooch GmbH (GBP60))
It's so heavily configured because it’s my main workstation. I additionally bought and installed Parallels 8 so I can run Windows 8 in a Virtual Machine because I have a few things on Windows that I need to be productive. This setup has been a dream machine until a little over a week ago.
In the one year since I bought it, I have had only 2 issues;
• A case of display flickering that resulted after a system software update on August 28, 2013
(Case ID 498560320 - not much help came from Apple Support but fortunately the problem went away a week later after another system software update)
• A case of battery failure that resulted after a system software update on October 11, 2013
(Case ID 516534003 - I have gone through all recommendations from Apple support as I will detail below)
Symptoms after system software update
• Battery Icon on status bar disabled with a message "No batteries available"
• Battery not charging
• LED on the Magsafe power adapter no longer show
• Keyboard backlights no longer show
• Notebook fan loud/noisy and permanently at high speed
• Date and time reset to a date in the past at each restart
• Notebook starts up the moment the Magsafe adapter is connected without waiting for power button to be pressed
• An update for "MacBook Pro Retina Display SMC Update 1.2" keeps appearing in Software Update
Recommendations from Apple Support
• Perform SMC Reset (http://support.apple.com/kb/HT3964)
(Done - no change in status)
• Run Disk Utility
(Done - no errors found)
• Run Apple Hardware test (http://support.apple.com/kb/HT1509)
(Done - no errors found, no change in status)
• Visit Apple Store
(Done - they confirmed no issue with Magsafe adapter. For a fee they are happy to change the battery if confirmed faulty and re-install the OS if the battery is not the issue but am uncertain that the OS re-install will resolve the issue because I have read online about a similar case where a re-install did not resolve the issue)
• Check System Report/Hardware/Power
(Done - Health Information/Cycle count:0, Battery installed: No)
• Perform NVRAM Reset (http://support.apple.com/kb/HT1379?viewlocale=en_US)
(Done - no change in status)
Comments and additional Observations
Please note the following;
• All of the symptoms above appeared after a system software update on October 11, 2013
• This update first appeared on October 10, 2013 but I was too busy to apply it especially because it required a system restart
• The battery was fully charged when I decided to apply the update on October 11 morning after I got to work
• Normally on full charge, the battery will typically deliver 3 - 4 hours depending on usage and up to 6 hours when idle
• The said update was not interrupted or anything of the sort
• On the day the symptoms were first observed when I first logged the case with apple, the system ran on battery while it performed the Apple Hardware Test while I was driving to the Apple support store on my way home even though the status bar was indicating "No battery available"
I make the following deductions solely based on my observations
• An apple authorized system software update broke the system
• The nature of the failure is communication related - the battery charging circuit and related systems are not getting the necessary instructions to function as they should (It's a known fact that rechargeable batteries do NOT die instantaneously, the total hours they run on full charge will gradually reduce over time as they degrade on use)
• It’s possible the update is not being applied correctly because the item “MacBook Pro Retina Display SMC Update 1.2” is still in Software update after subsequent attempts to apply it
• The high fan speed is nothing to do with high temperature or high processor load, according to the Activity Monitor utility the highest CPU utilization 1.9 – 4.7% is by kernel_task (PID 0) followed by activitymonitord at 1.8 – 2.2% (PID 481)
• The symptoms match what an SMC reset should resolve according to Apple documentation
• This is a known problem within Apple based on the documentation provided and the numerous similar cases reported online
Summary;
The system is running OS X 10.8.5
I have provided this detailed documentation in the hope that someone who understands this system can say exactly what is going on. It's meant to be a dream machine but now you can hear the fan from across a large room, the battery doesn't charge and is in fact not recognized so I lose data if the Magsafe adapter gets unplugged, and I have to reset the system date each time I restart the notebook.
I've used this notebook with utmost care for a little more than a year, this investment of over $3,500 could have bought 3 high end notebooks from DELL or HP but I chose Apple.
I have suffered untold loss in productivity in the last 10 days since this issue occurred, I respectfully request Apple to fix my notebook. -
Magenta dotted vertical line 7.2cm from right-edge of Macbook Pro Retina display
There is a magenta-colored dotted vertical line 7.2cm from right-edge of Macbook Pro Retina display.
It is most prominent on a solid dark gray or blue background.
Just wanting to see if anyone else has experienced this.
Have requested a replacement. Laptop is 2 days old.Here a short follow-up on this issue. I called Apple about this problem. I need to get the laptop to an ASP for display exchange. The ASP said ordering new parts and repair will take around two days. At least this is good news.
Apple would have only sent a new laptop within a 14 day grace period after delivery. As soon as your out of this time you'll only get repairs. -
MacBook Pro retina display - BlueTooth interferring with my WiFi conncetivity
MacBook Pro retina display about 3 years old - when I turn on BlueTooth, it interfers with my WiFi conncetivity causing the browser to freeze while navigating pages on the web
It
seems to be a proximity issue - when I am very close (same room) as the Wi-Fi
router, there is no issue. When I go into another room, the Bluetooth causes an
issue. I was told that some of the MacBook Pro's had the Bluetooth and Wi-Fi
circuitry on the same board - which they later changed. Has anyone else noticed
the 'proximity' phenomena? -
Can you run windows via bootcamp on the macbook pro retina display 2.5GHz dual-core Intel Core i5 512GB flash storage1
http://www.apple.com/support/bootcamp/
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I have the MacBook Pro (retina, 13 inch, Mid 2014) Memoria 8GB 1600 MHz DDR3 and I want to increase the memory. What kind of memory do I have to buy?
The RAM in the retina model can not be upgraded.
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whats the maximum resolution supported @ 60 Hz on an external display for mid 2014 macbook pro retina 13 inch ?
I don't know where you found 1920x1080, but that isn't the max. The INTERNAL display can even support more than that.
The maximum resolution is really hardware based, and since Thunderbolt 2 has a Mini displayport connector (Mini Displayport 1.2), the max resolution for Mini Displayport is 4k (3840x2160).
PLEASE NOTE: Not all adapters can support that resolution, most monitors that can run 4k @60Hz have Displayport 1.2 (The most recent revision), Mini Displayport 1.2, and HDMI 2.0. DVI dual link can run 4k, but only 24-30Hz, depending on the monitor.
Hope this helps!! -
My MacBook pro retina display 15 inch (2013) doesn't start. After I press the start button there is only a beep sound at regular interval. The screen remains blank and the keys don,t light up. Can anyone help please?
If your MBP is under warranty, bring it to an Apple store and have the technicians fix it. If not, try the steps in this support article:
http://support.apple.com/kb/ts2570
Ciao. -
My Macbook Pro Retina display heats up and makes a certain sea wave like noise. what could the issue be?
You should have a backup in the first place. If you don't, buy an external drive (they're inexpensive these days) and make a Time Machine or a clone backup (using Carbon Copy Cloner).
Then take your machine to your local Apple Store or an AASP and let them diagnose the computer. See if they can isolate what may possibly be making the 'clicking' sound.
Clinton -
I have a Macbook pro Retina display, I have a small nick in my screen that is annoying especially when watching videos. What is my best option for fixing it?/does apple care apply?
Did you cause the nick? Or did it just appear one day? There are reports of the retina screen having exploding pixels which leaves a hole in the screen that can be felt when you rub your finger across it. If that is what happened then it should be covered under the warranty. If you caused the nick then it is not covered and the fix will be very expensive, somewhere in the $1000 range.
astets wrote:
I have a Macbook pro Retina display, I have a small nick in my screen that is annoying especially when watching videos. What is my best option for fixing it?/does apple care apply? -
I have a mid 2009 Macbook Pro and I have just bought a 13" macbook pro retina display. I need to run films and presentations remotely., i.e not sitting at the computer.
Does RemoteHD work on a machine without a built in IR sensor, or does anybody know what would work?I can't vouch for this as I've never tried one, but I think this does what you're after.
http://www.satechi.net/index.php/bluetooth/bluetooth-remote/satechi-bluetooth-sm art-pointer
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