I have made a subscription to Adobe Muse but if I log into my account my products and subscriptions no longer appears

Hi,
Delete the OOBE folder as mentioned in this article and then try to sign in with the ID you used to purchase the adobe Muse subscription. An unexpected error occurred I -200
Regards,
Aish

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I have made a blog in adobe muse and now adjusting it on BC but I can't seem to change the blog post date format?

I have made a blog in adobe muse and now adjusting it on BC but I can't seem to change the blog post date format?
My ideal date format would be / 28, Oct, 2015
can anyone help? I'm not sure I can manipulate the {tag_postdate}

You can use something like this in the post or post list: {tag_blogpostday}, {tag_blogpostmonth}, {tag_blogpostyear}

Your subscription to Adobe Muse has expired

Hi, i'm just renew my Adobe Muse subscription (month to month) 3 hours ago and when I try to open it shows this message "Your subscription to Adobe Muse has expired".
I check my account and the status of my subscription to Adobe is 'Activate'.
Any and all help would be appreciated.

Does the error message indicate an error code like I-200? If yes, please refer to the following article on dealing with this issue - http://helpx.adobe.com/muse/kb/unexpected-error-occurred-i-200.html.
Or if you have recently renewed the subscription, I would suggest allowing it some time (24 hours approx.) for the order status to update at the backend and it should successfully re-activate.
If this is not the case, and if the subscription isn't expired, I would suggest contacting our Live Chat support through the following link - http://helpx.adobe.com/contact.html?product=muse
Thanks,
Vinayak

I'm using a 15" Macbook Pro running OSX6.8 and cannot upgrade. I have a subscription to Adobe CC but none of these work on this so I was on with Adobe for 5 hours trying to install and launch Illustrator, InDesign, Photoshop, Muse, and Acrobat Pro from CS

I'm using a 15" Macbook Pro running OSX6.8 and cannot upgrade. I have a subscription to Adobe CC but none of these work on this so I was on with Adobe for 5 hours trying to install and launch Illustrator, InDesign, Photoshop, Muse, and Acrobat Pro from CS6. Well, InDesign is the only one that works and I have a ton of work due! I don't have a serial number for Photoshop or Illustrator except for CS3, and they don't work. InDesign gave me no problems. Illustrator says it can't work on this machine. Photoshop needs a serial number. I'm stumped and getting anxious and freaked out. Can anyone help? Adobe Chat is down right now.

if you have a cc subscription, close ps > sign out and then back in to your cc desktop > open ps.
ai cs6 requires:
Multicore Intel processor with 64-bit support
Mac OS X v10.6.8 or v10.7. Adobe Creative Suite 5, CS5.5, and CS6 applications support Mac OS X v10.8 and v10.9 when installed on Intel-based systems.*
2 GB of RAM (8 GB recommended)
2 GB of available hard-disk space for installation; additional free space required during installation (cannot install on a volume that uses a case-sensitive file system or on removable flash storage devices)
1024 x 768 display (1280 x 800 recommended) with 16-bit video card

I designed a site in Adobe Muse but forgot to add the H1 tags after I made it live.

I designed a site in Adobe Muse but forgot to add the H1 tags after I first made it live. Will this effect my google analytics ? if so how can I make sure that the H1 tags are picked up early in the html by the google search spiders instead of way down the html? I opened the html and can see from the source code that the H1 tags are on the 130 line of code instead of nearer the top..is this a problem for being seen on google analytics? the site is www.mcgeehangolf.com

Thanks Michael, sorry for the delay! Again I have made another site recently www.bodicotevillagehall.co.uk IF you do a search in google for Bodicote village hall it doesn't show up until page 2 or if you search bodicote village hall hire it is 8th on the first page. Again I have added keywords and google analytics!
Thanks

I am trying to download Photoshop CS6 onto my Mac from the Adobe website, but I do not have a serial number. I made an Adobe ID, but the serial number is not under "My Products" nor have I received an email including a serial number. I do not know how els

I am trying to download Photoshop CS6 onto my Mac from the Adobe website, but I do not have a serial number. I made an Adobe ID, but the serial number is not under "My Products" nor have I received an email including a serial number. I do not know how else to find the serial number. Please help!

You need to contact Adobe Support either by chat or via phone when you have serial number and activation issues.
Here is a link to a page with options to help make contact:
http://www.adobe.com/support/download-install/supportinfo/

I cannot download the latest update for Adobe Muse CC. I have been directed to this formum. I have an erro message "ERROR Adobe Muse CC has encountered an error and will now exit. Please report the last few actions you took leading up to this error to th

II cannot download the latest update for Adobe Muse CC. I have been directed to this formum. I have an erro message "ERROR Adobe Muse CC has encountered an error and will now exit. Please report the last few actions you took leading up to this error to the Adobe Muse CC team. Trying to instantiate UID U4691 but lastAllocatedUID is only: 4491 OK"
I am very frustrated because Muse crashes when cannot download updatres.
I have been redirected to this forum from the 'Adobe Chat Team'
I am trying to complete a project for a client, this is the second time I have asked for help. Can anyone please help me I
I am using Windows 7. I am not sure if a response will come. I am new to forums. Do I wait or will someone contact me?
Deb Kelleher
[email protected]

Hi Deb,
Please accept my apologies for the inconvenience so far.
I am not sure if you already tried this, but in case not, try to update Muse via Creative cloud directly.
Start creative cloud application manager, if you dont have it, you can download it from here,
Adobe - Adobe Application Manager : For Windows : Adobe Application Manager
Login using your adobe id, once you are in, switch to Apps, and you should see the Update for Muse, click Update.
Let me know if you get any error or warning.
Thanks.

"Unable to start your subscription for Adobe Muse CC". Anyone get this message?

I tried to launch Adobe Muse CC and I received the message "Unable to start your subscription for Adobe Muse CC". Why is this happening? I am connected to the internet, I've paid for my subscription so what is the problem?

Hi
Please try some steps below,
Windows
Click on the "Start" menu. Select "All Programs" and then "Accessories"
Right-click on "Notepad" and select "Run as Administrator"
Click "Continue" on the "Windows needs your permission" dialog
When Notepad opens, click File and select Open
In the filename field type the following:
C:\Windows\System32\Drivers\etc\hosts
If any entries in the host file include keywords such as "adobe," ask the user to delete those entries. These are used for Adobe Licensing.
From the "File" menu select "Save" after making changes
Restart Muse
Macintosh
Click on the "Finder" icon. Select the "Applications" folder
Open the "Utilities" folder and select "Terminal"
Type the following:
sudo nano /etc/hosts
Enter the OS user's associated password when prompted
If any entries in the host file include keywords such as "adobe," ask the user to delete those entries. These are used for Adobe Licensing.
Press control+o to save the file
Press control+x to close the file
Restart Muse
Let me know if it works

Hi..i have a problem with adobe muse..i can t open it.i double click and is not opening..help please

hello!!i have a problem with adobe muse..i can t open it.i double click and is not opening..i don t think it s a problem from computer because adobe is the only i can t open ..a few hours ago i could open,and now i can t anymore..please help

Can you open the application from programs list ?
Also, please verify if the application is installed correctly and if not then probably a re-installation would be required.
For Immediate support its always recommended to join our Live chat team.
Thanks,
Sanjit

Starting adobe muse, but can't

Hi all,
I have downloaded trial version of Adobe Muse and just wanted to work along with Katie's tutorial.
First problem: My Adobe Muse keeps telling me there is a new update which I already installed. I know there is a topic about this with an explanations, but they do not work. After that, I downloaded the 'Start Muse First Site' map and clicked on 'CC Getting Started Katies', but this doesn't do anything. It only opens Muse, but it does not install any library items.. I'm afraid I can't go on doing this tutorial without these items. And if the problems are already at this stage, this doesn't promise a lot of good....
Anyone who can help me?

Hello,
Muse will not auto update. You need to follow few step to install it and use it. Please find below the steps.
1. Launch ''Ädobe Creaive Cloud Application"'and Sign in with your Adobe ID and Password.
2. Once logged in Please click on ''Apps".
3. Look out for Muse CC (2014.1) in the list and click on install button.
4. Once Installation is over please go to the applications folder.
5. There you will find 2 folders for muse, we are looking for "Adobe Muse CC 2014"
6. Go in to folder "Adobe Muse CC 2014" and launch Muse CC 2014 .
Please let me know if you are still facing issue with launching latest version of muse.
Regards
Vivek

One of two synced fonts doesn't appear in Adobe Muse, but in Photoshop CC it does.

One of two synced fonts doesn't appear in Adobe Muse, but in Photoshop CC it does. What can I do?
I synced "Mostra Nova" and "Proxima Nova" with typekit. But only Mostra Nova appears in Adobe Muse. Proxima Nova doesn't. In Photoshop CC both appear. Can I fix this? Or is it a bug, that will be fixed?

Thanks for the screenshots, Martin!
Do you happen to use Suitcase Fusion to manage the installed fonts on your computer? We have recently identified a bug in the program which inteferes with fonts synced from Typekit. More information and a workaround is available here:
http://help.typekit.com/customer/portal/articles/1323222
If not, would you please send your recent sync logs to [email protected], so we can look into this further?
On OS X:
* Open the Finder
* under the Go menu, select "Go To Folder"
* in the windows that opens, type: /Users/(username)/Library/Application Support/Adobe/CoreSync/
Note that you need to replace "(username)" with your own account name; for instance, on my computer I am "galle".
(Or if you are comfortable working from the Terminal, cd to $HOME/Library/Application Support/Adobe/CoreSync/)
On Windows:
C:\Users\user name\AppData\Roaming\Adobe\CoreSync\
Attach the recent CoreSync-yyyy-MM-dd.log files to an email. Please don't send a zip file, as they often get flagged as spam.
Thank you again,
-- liz

I purchased Adobe Muse but I cannot find its serial number anywhere. Where should I look?

I purchased Adobe Muse but I cannot find its serial number anywhere. Where should I look? I have a purchase number but I didn't receive any mails from Adobe.

Hello,
Muse CC does not need serial number for installation. You might be getting that prompt due to some network element blocking communication with Adobe servers.
Please try the following:-
1)If you are on a MAC:-
Press Shift + Command + G(Else Finder, Go-->Go to folder) to open Go to folder.
Type /etc and open the file called hosts.
Check if you have any Adobe related entry in the file.
If yes, please rename the file and check again.
2)If you are on windows machine:-
Go to the location:- C:\Windows\System32\drivers\etc
Open 'hosts' file.
Check if you have any Adobe related entry in the file.
If yes, please rename the file and check again.
Regards,
Neha

I try to open iphoto and it comes up with You have made changes to your photo library using a newer version of iPhoto. Please quit and use the latest version of iPhoto. I have downloaded photo manager and it's telling me to update but it wont update...

I try to open iphoto and it comes up with You have made changes to your photo library using a newer version of iPhoto. Please quit and use the latest version of iPhoto. I have downloaded photo manager and it's telling me to update but it wont update...

iPhoto is Apple's included program to manage your photo's and pictures.
It receives updates over time with Software updates and new machine or iLife purchases.
When iPhoto gets updated or a newer version is used, it may alter iPhoto support files, but newer iPhoto versions usually always compatible with older files which it then updates.
If you used a newer iPhoto on your iPhoto support files, then they got altered to the newer format, older iPhoto versions can't read the older format.
Somewhere along the line you somehow got a older version of iPhoto on your computer, you need to fine the newer version of iPhoto (not this photo manager, sounds like another program)
Or somewhere along the line you used a newer iPhoto version (like on another Mac) and it altered the iPhoto support files on your older version of iPhoto.
So the key here is to find the newest version of iPhoto and use that to access your iPhoto support files.
If you didn't access your iPhoto support files from another Mac, then you should have the newer iPhoto version on your computer.
Once you find it, and get it in the Dock, you should remove the older iPhoto version from your computer to prevent this from happening again.
Lastly, if the newer version of iPhoto is somehow gone off your computer, you should be able to get a copy off the latest OS X install disk or iLife using a free program called Pacifist.
http://www.charlessoft.com/
Then you need to check for updates for iPhoto in the program itself, the current version is 9.1.2

I keep receiving this message "You can't open your current photo library using this version of iPhoto" You have made changes to your photo library using a newer version of iPhoto. Please quit and use the latest version of iPhoto."

I keep getting this message. What do I do? You have made changes to your photo library using a newer version of iPhoto. Please quit and use the latest version of iPhoto.

https://itunes.apple.com/ca/app/iphoto/id408981381?l=en&mt=12

I have a license for all adobe files but recently i had a virus and all my files were deleted.Now when i want to have them back with my redemption code it says that i cannot use it anymore.But my license is not expired.How do i get my files back??

i have a license for all adobe files but recently i had a virus and all my files were deleted.Now when i want to have them back with my redemption code it says that i cannot use it anymore.But my license is not expired.How do i get my files back??

Your redemption code was used to acquire an activation code. The activation code is what you need to use when you want to reinstall/enable the software again. Check your Adobe account online to see if the number(s) can be found there.

I have made a subscription to Adobe Muse but if I log into my account my products and subscriptions no longer appears

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