I have made payment but unable to pay my skype pre...

Hi -  I was notified that my payment instruction failed.  I could add 25 dollars to the skype credit account.  Dont know why the payment instruction failed.  Now I want to use the skype credit to pay for the premium account renewal, there is no option in the menu to do that.  How do I do this?  Any suggestions?

Hello,
We can't help you until you tell us which Subscription you have.
TIME ZONE - US EASTERN. LOCATION - PHILADELPHIA, PA, USA.
I recommend that you always run the latest Skype version: Windows & Mac
If my advice helped to fix your issue please mark it as a solution to help others.
Please note that I generally don't respond to unsolicited Private Messages. Thank you.

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