I have made purchases and have lost them off my iPad. Where did hey go and how can I re-download them?

Where did my previous purchases on iPad go? I have lost them.

Try Here > Download Past Purchases
http://support.apple.com/kb/HT2519

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I have downloaded sevral movies like iron man and spy nevt door, and when i try to re download them it asks if i want to buy them again, how can i re download them without aying again?

i have downloaded sevral movies like iron man and spy nevt door, and when i try to re download them it asks if i want to buy them again, how can i re download them without aying again?

You can't. Movies are sold on a one-time only download. You would have been reminded to back them up at the time of purchase, unless you had previously opted to supress such reminders.
tt2

HT1414 I had a new phone and I clicked some pictures and then I restore my new phone with the old back up and I lost my new clicked photos...please help me how can I get back those photos?

I had a new phone and I clicked some pictures and then I restore my new phone with the old back up and I lost my new clicked photos...please help me how can I get back those photos?

You were already provided the answer. If you do not have a backup of the phone while the photos were on the phone, they are gone. When you restore your phone from an old backup, anything that has been saved to the phone since that backup is deleted. Sorry.

I just downloaded the new iOS 5.0 and did all of the backup prompted steps beforehand, but I can't figure out how to get all of my apps and music back on my iPhone. Where did they go and how can I put them back on my iPhone?

I just downloaded the new iOS 5.0 and did all of the backup prompted steps beforehand, but I can't figure out how to get all of my apps and music back on my iPhone. Where did they go and how can I put them back on my iPhone?

Hi, Abril_Perez17.
This may be related to a new feature embedded in iOS7 that shows all purchased music by default. Go to Settings > Music, then turn off Show All Music. See if the issue ceases once the feature has been disabled. This information is located on page 63 of the user guide below.
iPhone User Guide
Regards,
Jason H.

I lost my playlists. Where did it go? How can I relocate them?

i lost my playlists. where did it go? how can i relocate them?

Canuck,
Make sure you are looking at a playlist in your iTunes library. Not a playlist folder. Not on your connected device. Not your overall Music library.
Make sure all the songs are present on your computer. Not missing. And not in the cloud.

My purchases are corrupt, how can I re-download them?

A lot of my files of puchased music became corrupt. How can I re-download them and keep all the data ie: play counts, ratings ect.? When I go to download them they are marked "downloaded". What's up with that?

If you are in a country where re-downloading is possible (iTunes in the Cloud and iTunes Match Availability by Country - http://support.apple.com/kb/HT5085), delete the track (and the original file) and download again (Downloading [using iOS or computer] past purchases from the App Store, iBookstore, and iTunes Store - http://support.apple.com/kb/ht2519). See tips on downloading in https://discussions.apple.com/message/19097773, especially unchecking the "Allow Simultaneous Downloads" box in the downloads tab of iTunes.
This will reset your playcount, ratings, and date added since you are essentially adding them as new tracks again. I don't know if a way for you to keep those without typing in 2 pages of instructions on using Applescript.

TS1424 I downloaded a song that I purchased from the ITunes store, but the song does not play properly. How can I re-download the same song without having to purchase it a second time?

I downloaded a song that I purchased from the ITunes store, but the song does not play properly. How can I re-download the same song without having to purchase it a second time?

I could not find an option to "report a problem".
Log in to the Store. Click on "Account" in your Quick Links. When you're in your Account information screen, go down to Purchase History and click "See all".
Find the item that is not playing properly. If you can't see "Report a Problem" next to the entry, click the "Report a problem" button. Now click the "Report a Problem" link next to the item.
(Not entirely sure what happens after you click that link, but fingers crossed it should be relatively straightforward.)

I watched TV shows in my iPhone, deleted them, but still occupy space in my iPhone! How can I completely delete them?

I purchased and downloaded 6 episodes of a TV show. I watched them all, then deleted them from iPhone and iPad to free up the space.
The videos are removed from iPad completely, but when I sync the iPhone the purple bar in iTunes indicates that I still have all the 6 videos! The size of the 6 files and the size of the 6 videos the purple bar indicate are the same. I am not syncing TV shows (Sync TV show isn't selected whenI sync the phone with my computer). How can I completely delete them?
Nothing appears in Videos, usage/videos!
I can't click any TV show to watch in iTunes app either even if I find the same TV shows.
I have no propblem with iPad, but problem is only with iPhone.
The videos are not HD.
Any suggestion to free up the space?
Thanks!

Hey RR6705,
If you would like to delete previously purchased content off of your iPhone, you may find the steps outlined in the following article helpful:
How to delete content you've downloaded from the iTunes Store, App Store, iBooks Store, or Mac App Store - Apple Support
Cheers,
- Brenden

Top line suddenly missing from display - where did it go? how can I get it back? Don't have finder, time and date, options...

Top line is suddenly missing: no finder, no options, no date and time or wifi status, no time capsule to return to previous settings! Can't figure out what happened.

You can only sync with one computer. When you synced to the new computer it would have erased it and synced what was on the new computer.
You always need to have a backup, an iPhone is not a storage device.
When you get a new computer you need to transfer your library before syncing
If you don't have a backup you may be out of luck
The only thing would be if you're in the US and have access to the iCloud beta to reload purchases
http://support.apple.com/kb/ht2519

I reset my iPad 2 and I lost all my movies but everything else was on iCloud how can I get my movies back?

I backed up my iPad before I reset it and all my tv series and music and photos was on my iCloud but when I tried to redownload them from the purchased section but when I tried none of my movies I bought was there if there is anyone way I can get them back without buying them again tell me please!

If you are in the US then you should be able to download some or all of your films : re-downloading. If you are not in the US then have you not got them on your computer's iTunes and/or on a backup ?

Trying to get a redownload of Photoshop Premiere Elements 11 which I purchased and then lost with a hard drive. Give me a clue how to get a download!!

Need download of Photoshop Premiere Elements 11. Have serial number all I need is a place to go to let me give them it and downlaod

succi
If you purchased from Adobe direct, then just go to Adobe web site http://www.adobe.com and sign in. In the Search field at the top of the Adobe home page, type in My Orders. Then follow the link to My Orders and find your order and the download files associated with it.
If there are problems in that regard, go to the following web site and download and install the free tryouts for Photoshop Elements 11 and Premiere Elements 11 (whichever one you want) and insert your purchased serial number into those installation files to make it your working copy.
Photoshop Elements 11 Direct Download Links: Free Trials, Premiere | ProDesignTools
The key to success to read and care out to the word the "Note: Very Important Instructions" on the web page, starting with when to click the "here" otherwise you will get an Access Denied.
Please let us know if that worked for you.
Thank you.
ATR

Why are all my movies and tv shows now on my ipad with the icloud icon? How can i get rid of them?

Why are all my movies and tv shows from my library now on my ipad with the icloud icon? I have turned off all icloud related services. I have never used it. On top of that, my ipad now gets stuck on step 5 of the sync - waiting for changes to be applied and never finishes.
Help

Hi, go in Settings, under Videos turn off "Show all videos" this will remove the purchased videos to be displayed in the Video app. The same can be done with the music.
As for Step 5, connect you iPad and on the summary Tab, uncheck
"Sync only checked songs and videos". Then wait, it takes a while but this made it work for me after many restore attempts.
good luck

I downloaded several podcasts from On Being but I cannot find most of them on the display. Where did they go? How can I retrieve them?

I downloaded several podcasts from On Being but I can only see four or five of them when I touch podcasts. When I check back on the subscription to On Being, I see all the podcasts checked off that I downloaded. Why are they not on the display so I can play them? How do I retrieve them? When I go back to the subcription list, the items do not allow for download again (ie. there is not "get").
I have an iPod Nano that I just bought last month. The user manual give mostly info on songs and little useful info on podcasts.
Thanks.

completeidiot wrote:
The user manual give mostly info on songs and little useful info on podcasts.
Thanks.
If you mean the one that came w/your iPod Nano 6th Gen, try this one: iPod nano (6th generation) - User Guide

I just updated to to the most recent version of Pages and now cannot view or open any of my previous documents created before the update. Where did they disappear to? Can I retrieve them?

I just updated to the most recent version of Pages. now I can't view or access any of the documents created in the previous version. Where did they go? How can I retrieve them?

Hi cmccloud,
What is the error message you get? If it's telling you to upgrade Numbers but you already have updated, then that means you probably are trying to open the document with the old version, which is still on your Mac, in a sub folder within Applications named iWork '09. Open the document with the Numbers that is in your Applications folder (not the one in a subfolder). It's easy to confuse the two, because the icons are similar.
If you're getting some other error message, could you post specifics?
SG

TS1424 Purchased song was only half downloaded how do I re-download them?

Bought songs, three of them are only half of the song, even though iTunes is saying it was a successful download. How can I re-download them?

Welcome to the Apple Community.
Try deleting the problematic tune (electing to remove original file if/when prompted) and then re-downloading the file from the iTunes store.
You can re-download content purchased from the iTunes store (availability varies depending on location) using the purchased option from the Quick Links section in the top right corner of the iTunes homepage in your iTunes application on your computer.
You can re-download content purchased from the iTunes store (availability varies depending on location) using the purchased option at the bottom of the screen of the iTunes app on your iOS device.
If the problem re-occurs, select the content which is causing a problem and use the 'Report a problem' button in Your Purchase History using your computer.

I have made purchases and have lost them off my iPad. Where did hey go and how can I re-download them?

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