I have malware and can't get rid of it...
After running Bitdefender, it found this:
Gen:Variant.Symmi.2065 Disinfect failed /Users/rippeleffect/Library/Mail/V2/[email protected]@imap .mail.yahoo.com/Deleted Messages.mbox/AA6F5AF9-63F3-4748-82C8-E7C555C76881/Data/8/7/2/2/Messages/227890 0.2.emlxpart
Gen:Variant.Symmi.2065 Object failed to be moved to quarantine /Users/rippeleffect/Library/Mail/V2/[email protected]@ imap.mail.yahoo.com/Deleted Messages.mbox/AA6F5AF9-63F3-4748-82C8-E7C555C76881/Data/8/7/2/2/Messages/227890 0.2.emlxpar
Gen:Variant.Symmi.2065 Disinfect failed /Users/rippeleffect/Library/Mail/V2/[email protected]@imap .mail.yahoo.com/Deleted Messages.mbox/AA6F5AF9-63F3-4748-82C8-E7C555C76881/Data/9/7/2/2/Messages/227900 4.2.emlxpart
Gen:Variant.Symmi.2065 Object failed to be moved to quarantine /Users/rippeleffect/Library/Mail/V2/[email protected]@ imap.mail.yahoo.com/Deleted Messages.mbox/AA6F5AF9-63F3-4748-82C8-E7C555C76881/Data/9/7/2/2/Messages/227900 4.2.emlxpart
But it can't get rid of it. How do I remove it? please help!
ClamXav is ideal for scanning incoming emails for Windows viruses.
You may find this User Tip on Viruses, Trojan Detection and Removal, as well as general Internet Security and Privacy, useful: The User Tip seeks to offer guidance on the main security threats and how to avoid them.
https://discussions.apple.com/docs/DOC-2435
More useful information can also be found here:
www.thesafemac.com/mmg
Similar Messages
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I have a mackeeper virus and can't get rid of it
I have a mackeeper virus and can't get rid of it??? Please someone help me?
You may have installed the "VSearch" trojan, perhaps under a different name. Remove it as follows.
Malware is constantly changing to get around the defenses against it. The instructions in this comment are valid as of now, as far as I know. They won't necessarily be valid in the future. Anyone finding this comment a few days or more after it was posted should look for more recent discussions or start a new one.
Back up all data before proceeding.
Triple-click anywhere in the line below on this page to select it:
/Library/LaunchAgents/com.vsearch.agent.plist
Right-click or control-click the line and select
Services ▹ Reveal in Finder (or just Reveal)
from the contextual menu.* A folder should open with an item named "com.vsearch.agent.plist" selected. Drag the selected item to the Trash. You may be prompted for your administrator login password.
Repeat with each of these lines:
/Library/LaunchDaemons/com.vsearch.daemon.plist
/Library/LaunchDaemons/com.vsearch.helper.plist
/Library/LaunchDaemons/Jack.plist
Restart the computer and empty the Trash. Then delete the following items in the same way:
/Library/Application Support/VSearch
/Library/PrivilegedHelperTools/Jack
/System/Library/Frameworks/VSearch.framework
~/Library/Internet Plug-Ins/ConduitNPAPIPlugin.plugin
Some of these items may be absent, in which case you'll get a message that the file can't be found. Skip that item and go on to the next one.
From the Safari menu bar, select
Safari ▹ Preferences... ▹ Extensions
Uninstall any extensions you don't know you need, including any that have the word "Spigot," "Trovi," or "Conduit" in the description. If in doubt, uninstall all extensions. Do the equivalent for the Firefox and Chrome browsers, if you use either of those.
Reset the home page and default search engine in all the browsers, if it was changed.
This trojan is distributed on illegal websites that traffic in pirated content. If you, or anyone else who uses the computer, visit such sites and follow prompts to install software, you can expect much worse to happen in the future.
You may be wondering why you didn't get a warning from Gatekeeper about installing software from an unknown developer, as you should have. The reason is that this Internet criminal has a codesigning certificate issued by Apple, which causes Gatekeeper to give the installer a pass. Apple could revoke the certificate, but as of this writing, has not done so, even though it's aware of the problem. This failure of oversight has compromised both Gatekeeper and the Developer ID program. You can't rely on Gatekeeper alone to protect you from harmful software.
*If you don't see the contextual menu item, copy the selected text to the Clipboard by pressing the key combination command-C. In the Finder, select
Go ▹ Go to Folder...
from the menu bar and paste into the box that opens by pressing command-V. You won't see what you pasted because a line break is included. Press return. -
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Select the master slide,
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Select all, (command A), and press delete key.
Paste back the items to retain (Command V) -
I have $.08 eight cents left in my account and can not get rid of it to be able to change my account info, what do I do???
You'll need to contact support for further assistance.
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I keep getting a screen that says "Unable to Download" [song] with two choices - "done" or "try again". I have tried both and can't get rid of the screen ( and don't want the song which I never ordered to begin with. Ideas on getting rid of the screen??
Purplehiddledog wrote:
I do backup with iCloud. I can't wait until the new iMac is available so that I can once again have my files in more than 1 location without needing to rely solely on the cloud.
I also rely on iTunes and my MacBook and Time Machine as well as backing up to iCloud. I know many users know have gone totally PC free, but I chose to use iCloud merely as my third backup.
I assume that the restore would result in my ability to open Pages and Numbers and fix the problem with deleting apps, but this would also mean that if my Numbers documents still exist solely within the app and are just not on iCloud for some reason that they would be gone forever. Is that right?
In a word, yes. In a little more detail.... When you restore from an iCloud backup, you must erase the device and start all over again. There is no other way to access the backup in iCloud without erasing the device. Consequently, you are starting all over again. Therefore, it would also be my assumption that Pages and Numbers will work again and that the deleting apps issues would be fixed as well.
If the documents are not in the backup, and you do not have a backup elsewhere, the documents could be gone forever. -
All I have on my I pod touch is a white screen with multicolored lines going across screen. What do I need to do. I can't use I tunes because it says I have to have passcode and can't get screen to come up. I have already tried holding both keys down.
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- Next try DFU mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings -
I am constantly getting a pop up box to sign into imessage or facetime and can't get rid of it even after entering password. What can I do?
Launch Safari with the Shift key held down. If that doesn’t work, disconnect the computer from the Internet.
(116847) -
Can not exit text edit screen when i click on the apple does not give me the option of shuting down or restart just can't get rid of it. have no clue what brought this screen up never seen it before.
If it is the application, Text Edit is a basic word processing app which is in your Applications folder. In order to force quit, you need to hold down three keys at the same time (there is no drop down/force quit):
Command + Option + esc (at the top left of your keyboard). That will bring up this window:
If an application is not responding, it may show "not responding" next to its name (or sometimes not). In any case, hit the Force Quit button and it should quit. If that does not work, shut down your Mac and boot it up again. -
I somehow now have "Start Now" in my Firefox and can't get rid of it.
I have uninstalled this toolbar but it keeps launching with my Firefox. How can I get rid of it. Don't even know how I got it.
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https://expresslane.apple.com/GetproductgroupList.action -
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what is jetpack file in my profiles?
can i get rid of it?
could it be the reason i have problem with java windows at URL below?
While playing bridge on Pogo, even in safe mode, the java window freezes or kicks me out, or pogo server loses my sign-in name in the window and the site."Other" is the measure of used space on the iPod not taken up by Audio, Video & Photos. This includes the iPod's library and artwork plus any files you may have copied to your iPod in disk mode. The overhead for the library & artwork data is typically 1-2% of the size of the media, e.g. for 1Gb of Audio & Video expect to have around 15mb of "Other". This information is needed for the iPod's operation and cannot be removed.
If you have significantly larger amounts of "Other", not related to files you've intentionally placed on the iPod, then these are probably disconnected copies of your media files or iPod libraries left over from failed sync operations. The only way to recover the space is to do a full restore.
If you have copies of all your media in your iTunes library this isn't a problem, but if you've been manually managing the content then you might need to try to recover the files from it first. See this post by forum regular Zevoneer on transferring files from the iPod to your computer. Some of the tools rely on the iPod having a healthy library however the manual method mentioned towards the end of the post should work regardless.
tt2 -
Downloaded firefox and can't get rid of ebay in search window
Everytime i have downloaded firefox, ebay is in search column. If i go ahead and type a desired address in search such as cement it carries me to items related to cement for sale on ebay site. No matter what, firefox carries me to ebay. Where does this contaminant come from and how do I get rid of it?
Hi Bobazane8,
Firefox has the search engine selected as eBay. You can't get rid of it, but you can select a different search engine such as Google or Yahoo so if you want to search for that term, it'll pull it up on the search engine of your choice.
Simpy click the eBay logo next to the search field and select your choice.
See image below to see what I am talking about.
[[https://support.cdn.mozilla.net/media/uploads/images/2014-04-04-16-25-31-44a50f.png]] -
I have windows 7 and can't get my itunes store to open. When I click on itunes help option, it sends message that i am not connected to internet, when I am.
I have windows 7 and can't get my itunes store to open.
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Accidently said yes to pop up and can't get rid of it
A pop up was blocked while I was playing koc, I accidently hit allow pop up and now can not get rid of it
You can review and revoke pop-up permissions here:
orange Firefox button ''or'' Tools menu > Options > Content
Try the first Exceptions button on the right, the one across from "Block pop-up windows"
Does it work? -
I'm getting a blank 'FAQ" windown on my mac after closing Google Chrome or on start up. Any ideas what it is, what is causing it and how to get rid of it?
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Many thanks Pete30Sometimes a problem with Firefox may be a result of malware installed on your computer, that you may not be aware of.
You can try these free programs to scan for malware, which work with your existing antivirus software:
* [http://www.microsoft.com/security/scanner/default.aspx Microsoft Safety Scanner]
* [http://www.malwarebytes.org/products/malwarebytes_free/ MalwareBytes' Anti-Malware]
* [http://support.kaspersky.com/faq/?qid=208283363 TDSSKiller - AntiRootkit Utility]
* [http://www.surfright.nl/en/hitmanpro/ Hitman Pro]
* [http://www.eset.com/us/online-scanner/ ESET Online Scanner]
[http://windows.microsoft.com/MSE Microsoft Security Essentials] is a good permanent antivirus for Windows 7/Vista/XP if you don't already have one.
Further information can be found in the [[Troubleshoot Firefox issues caused by malware]] article.
You may also want to see the ....
* [[Disable or remove Add-ons]]
* [[Remove a toolbar that has taken over your Firefox search or home page]]
Always download Firefox from mozilla.org
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