I have many charges on my credit card from the itunes store that I did not make. What do I do?

You've checked the purchase history on your account (Store > View My Account on your computer's iTunes) and nobody else has access to your account ? If you don't recognise the charges then contact iTunes support : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

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I have two small charges on my credit card from the itunes store. I tried to call for answers as to what they were for. A recording told me to go to this website and i still can not find the items charged anywhere.

I have two small charges on my credit card from iTunes store and I would like to find out what they are. The number listed is a recording and tells me to come to the website for answers. There is no sign of any purcases in my itunes store. Where can I get a person to talk to from I tunes? Has any one had this happen to them?

Look at you purchase history.
Open itunes, click on your name in the top right corner and go to your account and look.
BTW, there is no telephone support for itunes at all.

HT1918 unwanted charges on my credit card from the itunes store

How do I file a complaint about a $52.99 charge on my credit card? Yesterday I downloaded a free game - Angry Birds Go!. My grandson was playing it, and he found a car he wanted but I had to log into my account to buy it. It did not have a price on it. I figured it was a few dollars. I get onto my bank account this morning and there is a charge for $52.99 on my credit card. This is not acceptable.

Purchases are considered final but you try the 'report a problem' page to contact iTunes Support and see if they will credit or refund you : http://reportaproblem.apple.com . iTunes Support should reply within, I think, about 24 hours.
If the 'report a problem' link doesn't work then you can try contacting iTunes support via this page : http://www.apple.com/support/itunes/contact/- click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption.
You can also Settings > General > Restrictions > In-App Purchases 'off' to prevent future in-app purchases being made.

Hi, was very surprised when I received a text message saying that $4.99 was charged on my credit card from the App store. I couldn't sleep at all because this wasn't expected at all. I downloaded the app through my

Hi, was very surprised when I received a text message saying that $4.99 was charged on my credit card from the App store. I couldn't sleep at all because this wasn't expected at all. I downloaded the app through my.....
itunes after the upgrade to the doeseo deureksyeon application updates are not going well for pre-application has been turned off twice, so update hwanbulhaeju should not send money!
Please also check and application! Update what's wrong!! You do!
$10.87 !!!!!
You do!

This is a user to user forum: you aren't talking to Apple here, and no-one on here can help you. You need to contact Support. Go to https://expresslane.apple.com ; select 'iTunes' in the first column and then 'iTunes Store' in the second column. In the third column click 'Purchases, Billing & Redemption' and proceed from there.

I was charged no my credit card for the app store and i am not able to login, i tried to use the forget password options but it isnt going through

i was charged no my credit card for the app store registeration and i am not able to login, i tried to use the forget password options but it isnt going through
Apple id : [email protected]

If the old ID is yours, and if your current ID was created by editing the details of this old ID (rather than being an entirely new ID), go to https://appleid.apple.com, click Manage my Apple ID and sign in with your current iCloud ID. Click edit next to the primary email account, change it back to your old email address and save the change. Then edit the name of the account to change it back to your old email address. You can now use your current password to turn off Find My iDevice, even though it prompts you for the password for your old account ID. Then save any photo stream photos that you wish to keep to your camera roll. When finished go to Settings>iCloud, tap Delete Account and choose Delete from My iDevice when prompted (your iCloud data will still be in iCloud). Next, go back to https://appleid.apple.com and change your primary email address and iCloud ID name back to the way it was. Now you can go to Settings>iCloud and sign in with your current iCloud ID and password.

HT1918 how can i delete credit card from the itunes store?

I prefer just to use gifts cards instead of my credit card but itunes wont let me delete my credit card information, and now I cant even redownload applications that i have previously purchased on my ipad. How can I delete and leave my account with no credit card info?

Moorside01 wrote:
I have the same issue. My son has an iPod Touch, but it seems that he has to have a credit card associated with the Live ID
Live ID is for Microsoft.
Are you saying you do not have the None option when you review his payment info?

How do I delete my credit card from the iTunes store?

I need to delete a card from my account, I can't see any option within the website, or within iTunes.

On your computer's iTunes you should be able to edit your payment info by going into the Store > View Account menu option and logging into your account, and on your account's details page there should be a payment link. If you are doing it on an iOS device (iPad, iPhone or iPod Touch) then try tapping on your id in Settings > iTunes & App Store (Settings > Store on iOS 5 and below) and selecting 'View Apple ID' on the popup - that should also give you a payments link on your account's page.
Changing payment info : http://support.apple.com/kb/HT1918
If you don't get the 'none' option then do you owe iTunes anything or have any pre-orders/subscriptions due : http://support.apple.com/kb/TS5366 ?

HT3702 i have two charges on my credit card from itunes store

i have two charges on my credit card from itunes store a CA 05-24-12 054118 and 054093 could you tell me who orderd this? i dont have itunes on any of my pc's. nor do i have a iphone.
<Edited by Host>

Best to contact your bank if you do not have an iTunes account my friend. They will not be able to find anything if again, you do not have an account. They will not have any basis what so ever or ways in locating the charges if there is no account to start with. Your bank will be better in communicating to iTunes about this.

HT3702 I have two charges to my credit card for the same dollar amount at two different times. First on 2/27/14 & second on 3/25/14 for $4.34. today's is pending payment and last months has been removed form my account. I have not purchased anything.

I have two charges to my credit card for the same dollar amount at two different times. First on 2/27/14 & second on 3/25/14 for $4.34. today's is pending payment and last months has been removed from my account. I have not purchased anything.

If they are regular payments for the same amount then it sounds like you have an auto-renewing subscription - there are instructions on this page for managing and stopping them : http://support.apple.com/kb/HT4098

HT5622 how can I find what the charges aree to my credit card from the apple store? I get multiple charges every month and don't know what they are for...I want to cancel whatever is being charged to me...how do I do it?

how can I find what the charges aree to my credit card from the apple store? I get multiple charges every month and don't know what they are for...I want to cancel whatever is being charged to me...how do I do it?

Have a look at this link
http://support.apple.com/kb/ht2727

I would like to pay for apple tv rentals with a different credit card from my iTunes Store. How can I do that?

I would like to pay for apple tv rentals with a different credit card from my iTunes Store. How can I do this?

Any purchases made from the iTunes Store, on your computer, AppleTV, or iOS device, use the same billing information that is associated with your account. To pay with a different credit card, log in to your account and change the payment options associated with your account. If you want to use different payment options on different devices, you may want to consider utilizing multiple iTunes accounts, each with its own payment options.
To learn more about changing your iTunes account information, see this article: http://support.apple.com/kb/ht1918

HT5622 Can I use a reloadable prepaid credit card at the itunes store?

Can I use a reloadable prepaid credit card at the itunes store?

Welcome to the Apple Community.
Yes, I believe so in most locations.

HT3702 I would like to remove my credit card from the itunes system

How do i remove my credit card from the itune system?

Open App Store, then go to the bottom and press your apple ID the press view Apple ID, then payment info and when the payment info menu is opened press none

I tried to do the download of a magazine pays when clicked buy my ipad shows a text saying that I have to communicate with the support of the itunes store. I do not know what I have to do and how.

I tried to do the download of a magazine pays when clicked buy my ipad shows a text saying that I have to communicate with the support of the itunes store. I do not know what I have to do and how.
Help me

Hi gmoll5,
Welcome to the Support Communities!
If you have updated to iTunes 11, click on View > Show Sidebar
Then, select your playlist and choose File > Print
You will have the option to print a jewel case like you did before
iTunes 11: Frequently used features
http://support.apple.com/kb/HT5649http://support.apple.com/kb/HT5649
iTunes 11 for Windows: Create your own CDs and DVDs
http://support.apple.com/kb/PH12348
iTunes can print a playlist formatted for use as a jewel case insert; choose Command-P and select “CD jewel case insert.”
Cheers,
- Judy

How to remove my credit card from the App Store

How to remove my credit card from the App Store

I used a pre-loaded credit card so when it ran out i had problems, primarily because it wont let me download or update anything until the "billing problem with the last transaction" was resolved. I dont really care if the purchase goes through but i want to be able to update stuff again and it wont give me the option to select 'none' under payment type. do i have to put another card on there just so i can "resolve the billing problem" and then i have to take it off again or is there a way around this or is it a never ending cycle?

I have many charges on my credit card from the itunes store that I did not make. What do I do?

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