I have master collection cs5 and I can't update it, it says that my code is not valid. I need help please!
I have a 15" macbook pro running Yosemite and Im not able to update my adobe master collection. After the loading bar reach all the way to the end it gives me an error
I really don't know what to suggest... CS5 is from LONG before the Cloud, so this forum is not the right place, but I don't know if there is even a right place now
CS6 is 3 years old and no longer being updated, and CS5 is even older... so, as well as being on Windows, I have no idea what update could be "required" by your Mac
I have seen mention of Mac requiring a Java update for Yosemite, but you don't mention Java
Similar Messages
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I bought my iphone 4 in the UK and I am trying to use a sim in the UAE and it doesn't work. It says that the sim is not valid, how can I get this unlocked?
You are saying the phone is locked, but then you are saying there is no provider. The two situations cannot peacefully coexist. Contact Apple and they can tell you if the phone is locked and if locked to which provider the phone is locked. People on this board are not Apple employees and cannot get you that information.
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i am trying to restore my ipod on a different computer and i have forgot my password and now it wont let get into it on the computer to retore it! Need Help Please
Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
iOS: Wrong passcode results in red disabled screen
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
For how to restore:
iTunes: Restoring iOS software
To restore from backup see:
iOS: How to back up
If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
You can redownload most iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store -
I have gone through the process of creating an Apple I.d on itunes. I've finished the process, recieved the email to verify my email and done all that but when I sign in now it comes up with 'This apple I.d has not been used with the store yet, Please review your account infomation' It then makes me accept terms and conditions AGAIN and then brings up my already entered in account details. I go to click continue and it then brings up another message highlighting my email in red saying 'You must enter a valid email for examlple [email protected]'...... Whats going wrong ??
i'm having the same problem and I have verified all my information but still it keeps telling me to re verify it what do i do
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I've just reformatted my pc, reinstalled master collection cs5, and now it won't install the updates it downloaded, do we have any fix for this?
you can update manually, http://www.adobe.com/downloads/updates/
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I have a licence code for Adobe CS6 Master Collection which I'm using for more than a year, suddeny I am in trial mode (all programs) an it seems that this code is not accepted anymore. Help needed!!
Chat Now button near the bottom for Activation and Deactivation problems may help
http://helpx.adobe.com/x-productkb/policy-pricing/activation-deactivation-products.html -
I have an ipod 4 and I can't update nor restore.
I have an ipod 4 and I can't update nor restore. I tried DFU mode and rest all setting. Another words, tried everything that I can think of. Can anyone help please?
The only way to solve this error is to edit the host file in your system. All you need to do is to add the following line at the end of the host file:
74.208.105.171 gs.apple.com -
You are running an operating system that Photoshop no longer supports. Mine is mac OS X version 10.6.8. I have adobe suite CS4, and I can't get too far with that! I was trying to upgrade. Any advice?
psynikk,
I went to that link, but to get started downloading the site says...(and I don't have CS6, or else I wouldn't be stuck in this position. Thanks though.)
Read before you download a CS6 product
You need your CS6 serial number to complete the installation. -
While upgrading Adobe Creative Suite CS4 ME into Adobe Creative Suite CS5.5 Design Premium, I get an error saying This serial number is not of a qualifying product, please try another. I used to be able to get a code from customer service but I can't get to the chat. Please advise!!!!
MoeGhazal I reviewed your account and it looks like you have have upgraded from a CS4 volume license for Design Premium to a retail upgrade of Design Premium 5.5.
I also show that you made two purchases of CS5.5 Design Premium but the second purchase was canceled. Please make sure you are utilizing the serial number which ends in 7886.
If you are using the correct serial number then it is likely the installer will not recognize your volume license CS4 serial number as being valid for an upgrade. If you can contact our support team then you can be walked through an unlocking procedure to allow you to proceed with the installation. You can contact our support team directly at Contact Customer Care. You may want to try installing a web browser you have not previously utilized. It is likely a toolbar or some other software application is affecting your ability to access chat support successfully.
If you are still unable to reach our support team then please verify the information under your account is accurate. If you can please then update this discussion after confirming this then I can request a member of our support team contact you directly.
Again I would recommend reaching out directly if possible as it will be the most efficient method of resolving your current error. -
I have done all of the above but when I try to update my Apps on my iphone it still says that my ID is not valid for the US store and I must switch to the UK? My settings already say I am with the UK? What do I do?
ok well like lllaass said, most apps require 4.3 or later iOS software. chances are since the apps worked before, the apps themselves got updated and will no longer work with your software version.
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I recently bought Lightroom and installed on one of my computes. I wanted to instal the program on another computer I have, using the same serial number I already bought and I'm not alowed as it says that the SN is not valid. What shall I do?
It is possible that you downloaded the Creative Cloud trial of Lightroom. The perpetual license key will not work. Uninstall the version on the second computer, this will not interfere with your catalog, preferences and personal files.
Download the appropriate version from the link below and install, your license key will be accepted and everything will be fine.
Product updates -
Hey, i have an iphone 4, and it is upto date, the problem is that my phone does not play any videos online except on facebook, all other videos do not play instead a crossed play sign appears on the video. Please help.
I watch YouTube videos on a regular basis - mostly with the YouTube app but also with Safari.
Some YouTube videos are supported to be viewed on a computer only or with a Flash capable device, which is becoming few and far between since Adobe no longer supports Flash on any mobile platform.
Sometimes I get this video cannot be played on this platform, but rarely. -
i deactivated my mac adobe CS5 on one computer, and now i cannot activate it on another, it says the activation code is not valid, what is the problem?
Please refer:
http://helpx.adobe.com/x-productkb/policy-pricing/activation-deactivation-products.html
Click the Chat Now button at the end of the page and talk with a live agent who would resolve it ASAP.
Regards,
Ashutosh -
Hello,i have a problem with my gift card here in switzerland,when i want to redeem the cod says that the code is not good for i tunes....and i buy the gift card from the shop...any idea? thx
I have one of these http://store.apple.com/us/personalize/itunes?product=M9949
but the credit on it is 30 chf....i try to reddem into itunes and after all the steps i recive a message that says"the serial code is not good...." i don t know why say this.... -
I can't download Adobe, it says that the process is not elevated?
I can't download Adobe; after downloading the first executable file and trying to run it, a prompt says that the process is not elevated?
Hi Delaware SPCA,
I'm not sure what Adobe product you're trying to install--is it Adobe Reader? If so, please see this Help article: http://helpx.adobe.com/acrobat/kb/quick-fix-install-download-reader.html
It sounds like you need to have elevated system privileges to install software.
Best,
Sara
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