I have messages button on bottom of screen and it has locked the apps from opening. Can't scroll down in settings.

My ipod touch has messags icon on bottom of screen and it won't allow me to open apps and I can't scroll down in settings.

Try resetting...
Hold the On/Off Sleep/Wake button and the Home button down at the same time for at least ten seconds, until the Apple logo appears.

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  • I accidently turned voice over on,I've tried triple clicking the home button to bring up voice over options but doesn't work. I can't scroll down to get to Accesibility in genereal even with three fingers.

    I accidently turned voice over on,I've tried triple clicking the home button to bring up voice over options but doesn't work. I can't scroll down to get to Accesibility in genereal even with three fingers.

    This article can show you how to disable it through iTunes on a PC/Mac:
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  • HT201209 I have £15 on my itunes showing on my laptop. I have made purchases, and it has taken the money from bank account, and not from the £15, which still sits on my account with no deductions. Don't understand why. Can anyone help me please ?

    I have a £15 on my iTunes account, from a gift voucher. I have made purchases, but my account remains at £15, and the money instead has been deducted from bank account. Why is not taking the money from valide gift voucher.

    First, I presume you're buying for yourself, not gifts for others, correct? Gifts cannot be purchased using a credit balance. If you are buying for yourself, another user in the forums posted this as the reply from the iTunes Store when this issue was brought up. Perhaps it will help you. Regards.
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    2) If the site is not displayed in your preferred language, click the Change Language link in the upper-right corner, type the name of your language in the field that appears, then click the Save button. 
    3) Click the "Manage your account" link. 
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    6) Now click "Phone Numbers" on the left. The area codes should be in the area code fields and the phone numbers should be in the phone number fields. If an area code is missing, or if it is in a phone number field, your account information may not save properly. 
    7) Make any other necessary corrections, then click the Save Changes button. 
    8) Click Log out in the upper-right corner.  When you make your next purchase on the iTunes Store, you will be asked to review your billing information. At this point, you can change your information or simply click Done at the bottom of the screen to proceed. Once you click Done, you should be able to purchase on the iTunes Store using your store credit. 

  • I have just updated my iPhone and now none of the apps will open!

    I just updated my iPhone 3GS to the most recent update but now when I try and open any apps that I have purchased they only open for a brief moment before returning to the starter screen. I would just restore the factory setting but I don't want to loose all the apps that I have paid for. Anyone got any ideas?

    Thank You paulcb - saved alot of synching headaches!

  • Apps on iPhone 4s will not show up on my screen and when viewed in the app store the option to open is there but, nothing happens?

    I've bought several apps before that work fine. All of a sudden I try to download yelp and it says it is works then it's not on the screen and I can't open it in the downloads section. Any ideas on what to do???

    Hi there anaqeed,
    I would recommend taking a look at the troubleshooting steps found in the article below.
    Issues installing iTunes or QuickTime for Windows
    http://support.apple.com/kb/ht1926
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  • I have a wish list on i tunes and want to transfere  the songs so I can burn them to a cd..can anyone help please

    I have a wish list on I tunes that I want to download and burn to a cd...I dont know how to transfere  from wish list to be able to download and burn...can anyone help please 

    Philippa18 wrote:
    Cant get the songs to transfere from the wish list !
    You do not need to transfer anything.  Open the wishlist, and click on the price of any song(s) that you want to buy. 
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  • I have an iPhone 3g that keeps crashing and getting stuck on the apple logo - how can I fix this?

    will restoring to factory settings help? Can this be rectified by sending the phone back to apple and it being repaired?

    This forum is not staffed by Apple.  It is a dialogue with other iPhone owners. 

  • I have Ipad 2.  When I touch an icon, a box forms around it and then I have to tap it twice to open.  The box is messing up the touch screen and when I go into some apps they open, update then shut down.

    I have an Ipad2.  All of a sudden when I touch an app or select anything, a box forms around the icon or word and then I have to tap it twice to open it.  So everything I do I have to touch 3 times.  Also now when I open some of the apps, they open, update then close down.   How do I get rid of the box. 

    You might have turned VoiceOver 'on'. See if triple-clicking the home button turns it off, and if it does then cahnge what Settings > General > Axxessibility > Triple-Click Hme is set to.
    Otherwise your need to use the 'touch to select, double-tap to activate' process to go into Settings > General > Accessibility > VoiceOver and turn it off.
    The manual (http://support.apple.com/manuals/#ipad) also says that you should be able to switch voice-over off by connecting to your computer's iTunes :
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  • I have a used macbook pro and i cant update the apps bought on the first owners account and i need to update the apps

    hi i hav a used macbook pro running mverics and i cant update the apps that were purchased by the preveous owner on a different itunes acount and i need to update the apps thanks

    It appears as if the OS currently on that machine was not the original OS? If so, you are running into this problem because the seller did not do what he was supposed to do - he was supposed to erase the hard drive and reinstall the original OS. And, if he got either the OS or any apps at the app store, they are not transferable as they are tied to his Apple ID forever. That is why you will have to pay for them using your own Apple ID. And, if he obtained the current OS at the app store, you may also run into another problem: you may not be able to reinstall the OS if needed as that is tied to the original Apple ID as well.

  • HT4515 why did I loose my end call button at bottom of screen after last update? I have to push button on top of phone to end a call

    Why did I lose my end call button at bottom of screen after last update ? I have to end  a call by pushin button at top of phone

    Hi dave2370,
    Welcome to the Support Communities!
    I'm sorry to hear you are having issues with your iPhone.  The red End Call button should still be working.
    For initial troubleshooting, I would suggest restarting and resetting your iPhone, and also updating it to the latest version of the iOS software, which is iOS 6.1.4.
    iPhone, iPad, iPod touch: Turning off and on (restarting) and resetting
    Restarting your device
    Press and hold the Sleep/Wake button for a few seconds until the red "slide to power off" slider appears, and then slide the slider.
    Press and hold the Sleep/Wake button until the Apple logo appears.
    Note: Reset your device only if you are unable to restart it.
    Resetting your device
    Press and hold the Sleep/Wake button and the Home button together for at least ten seconds, until the Apple logo appears.
    iOS: How to update your iPhone, iPad, or iPod touch
    I hope this information helps ....
    Have a great day!
    - Judy 

  • I have lost sound on my iPad in apps unless I use headphones ,does anyone know how to get sound back without them .I have used the mute volume on the bar at bottom of screen and the slider volume control there only shows when headphones are plugged in !

    I have lost sound on my iPad in apps unless I use headphones ,does anyone know how to get sound back without them .I have used the mute volume on the bar at bottom of screen and the slider volume control there only shows when headphones are plugged in !
    I also tried resetting settings all to no avail ...I looked up some advice and watched utube video advice on how to fix without success..
    The volume control button on side does not work ,I got the iPad last August and wonder if it is a fault that means I must return it for replacement from where it was purchased ?

    The Retrospect you used way back when is no longer around. The company was sold and that company produced a new version of Retrospect - Retrospect 8.x
    So, as you've been told, you would have to be running a Tiger system with an old version of Retrospect software (5.x or 6.x - you would need to know) assuming you can find the software.
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  • Is there another way to close apps other than deleting them from the multitask bar.....I have a small crack in the bottom of my screen and that part of the screen does not recognize the touch.  :(

    Is there another way to close apps other than deleting them from the multitask bar.....I have a small crack in the bottom of my screen and that part of the screen does not recognize the touch. 

    There's generally no reason to be closing them that way at all. The apps you see in the recents bar are just that, apps that you used recently. Most of them are doing absolutely nothing. The only apps that are really doing anything in the background are ones that play music and ones that are using location services. Just leave them be.
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  • Hello! I have the Acrobat XI test version installed, got the registration Mail and confirmed it. When i have the program opened and try to convert the file from a pdf to a word and press the convert button, it shows a the message "application failed" (in

    Hello! I have the Acrobat XI test version installed, got the registration Mail and confirmed it. When i have the program opened and try to convert the file from a pdf to a word and press the convert button, it shows a the message "application failed" (in german "Fehler bei der Anmeldung"). I hope have explained the issue on the right way with my bad english. Do you have a solution for it?? Best regards, Marcus Wenk

    yes, you are right. it is the adobe reader via exportPDF. but it should be the acrobat. it was written on the internetpage...

  • HT4859 I have the error message "Not enough storage. Cannot backup, not enough backup space in ICloud . . . ", but now the "close" and "settings" buttons don't respond and I cant get the IPad to open so I can go change settings. What do I do?

    I have the error message "Not enough storage. Cannot backup, not enough backup space in ICloud . . . ", but now the "close" and "settings" buttons don't respond and I cant get the IPad to open so I can go change settings. What do I do?

    For a "hard" restart of your iPad just press the home and power button at the same time and hold it for at least 10-15 sec. until it restarts.

  • The green PHONE icon has dropped from the bottom of the home screen and isn't among the icons that I have installed.  I can get to it by searching but how do I get it back on the bottom of the home screen?

    The green PHONE icon has dropped from the bottom of the home screen and isn't among the icons that I have installed.  I can get to it by searching but how do I get it back on the bottom of the home screen?

    Reset home screen layout.
    This is covered in the manual:
    iPhone User Guide (For iOS 4.2 and 4.3 Software)

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