I have messages in mail that are color-coded as if by a rule, but I have no rules set. How can I correct this?

The only rule that I ever had in Mail was the default one that color coded messages from Apple blue. I notice that some messages are color-coded brown and I have no rules set at al (hence no rule to turn off.) Some of the messages are related to viewing online magazine, but not all. How can I stop this?

Hi. Thanks for your message.
Well, I understand what you are trying to say but I thought it was easier to categorize in Apple Mail.
On Entourage I just click twice on a sender address, record it on Address book and give it a colour that I previously defined as "Work", "Personal", "Customers", "Suppliers", "Friends" or whatever.
As Apple Mail don't have Address Book as part of it but an outside feature it's very annoying. Of course I am used to use a software and I don't expect now Apple Mail do everything as Entourage but... as someone said it seems Apple Mail stopped in time. The recent version seems the first one ever issued. I hate the way Mail.app handles attachments by placing big chunky previews right in my email. I prefer them to be named attachments listed somewhere else, out of the content of my email. I don't if I can change this via terminal commands? Can you tell me if that is possible?
I don't understand why Apple Mail have lots of plugins instead of a great improvment from the backstage.
I use Apple computers since ever and I love this machines but sometimes I don't understand this lake of improvments.
Take a look at this link:
http://scottworldblog.wordpress.com/2009/10/12/microsoft-entourage-vs-apple-mail /
Of course I don't agree 100% with him but some things are true...

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Why does text on certain portions of websites, usually when adjacent text contains special characters, become jumbled into seemingly random sets of characters that are not in any way jumbled when viewing the source of the webpage? How can I fix this?

When viewing most text on most websites, it displays properly. However, there are two instances where text will either tend to, or consistently, become jumbled into a mess of seemingly random characters. Oddly enough, these seemingly random characters are not, in fact, random. The same weird character will be used to replace the same regular English text character consistently across the entire area that has been jumbled.
The two instances where this tends to occur most often, or consistently in some cases, are, first, when a paragraph or particular section of formatted text contains special characters, such as Chinese or Japanese characters, or accented letters. When this happens, usually the paragraph that contains the special characters is completely jumbled, while the rest of the text on the page will have intermittent jumbling on a word or two. Most often, the word "the" is jumbled in this case.
The second instance where this happens is when a website uses specially formatted text in some form or another. I, not being an expert at web development, am not sure what kind of formatting causes it, but I can provide consistent examples in lieu of my experience:
- Example 1:
[http://img408.imageshack.us/img408/9564/firefoxcharencodingissu.jpg]
Example 1 shows a portion of a screen-shot of the website "Joystiq.com". Every single article title on the front page of this blog is consistently jumbled, while the text of the article itself remains untouched. Please note that when this jumbled text is highlighted, it is visible un-jumbled in the right-click menu as well as in the source code of the page. Other consistent instances can be found within many search fields on various websites. For instance, the search bar located at the top right of "Kotaku.com" consistently displays jumbled characters both on its default text of "Search" and on any text that is typed into the search box itself.
- Example 2:
[http://img822.imageshack.us/img822/9564/firefoxcharencodingissu.jpg]
Example 2 shows both the jumbling of the paragraph containing the character "☆" as well as the subsequent peppering of the rest of the article's text with small jumbled words. Below this is the DOM Source of the selected text which shows how the text itself is being rendered properly within the site's source. Additionally, for convenience, I have edited on to the bottom of the image a small snippet of what the search bar on the same page looks like. Notice how the grayed-out text that normally would read "Search" is instead jumbled.
This issue has been plaguing my browser for the past year or so, and I had hoped that it would go away with subsequent Firefox updates. It has not gone away.
Thank you for reading! Please help!

This issue can be caused by an old bitmap version of the Helvetica or Geneva font or (bitmap) fonts that Firefox can't display in that size.
Firefox can't display some old bitmap fonts in a larger size and displays gibberish instead.
You can test that by zooming out (View > Zoom > Zoom Out, Ctrl -) to make the text smaller.
Uninstall (remove) all variants of that not working font to make Firefox use another font or see if you can find a True type version that doesn't show the problem.
There have also been fonts with a Chinese name reported that identify themselves as Helvetica, so check that as well.
Use this test to see if the Helvetica font is causing it (Copy & Paste the code in the location bar and press Enter):
<pre><nowiki>data:text/html,
Helvetica abcdefghijklmnopqrstuvwxyzABCDEFGHIJKLMNOPQRSTUVWXYZ 
Helvetica Neue abcdefghijklmnopqrstuvwxyzABCDEFGHIJKLMNOPQRSTUVWXYZ
</nowiki></pre>
You should reset the network.http prefs that show user set on the about:config page. 
Not all websites support http pipelining and if they do not then you can have issues with images or other problems.
See also http://kb.mozillazine.org/Images_or_animations_do_not_load#First_steps

I have 2 tv's that I want my apple tv to show on (same view, at the same time) How can I do this?

How do I set up 2 tv's to show one apple tv? I want the same screen in different rooms with one being hooked up directly to one apple tv.

If it's an AppleTV 1 (silver) it has HDMI and component.
Black AppleTVs only have HDMI.
The copy protection lobby insist that AppleTV uses HDCP copy protection for protected media and you are unlikely to find a legitimate consumer device that can convert video from HDMI to an analogue format to distribute to other TVs, VCRs, DVD recorders etc.
AC

HT204150 I currently have 14,181 contacts that are on my computer, which an apple tech was nice enough to show me how to transfer all my contacts from my mac 2 "iCloud " account all though when ever I log into my "iCloud" account it still only shows 13,0

I currently have 14,181 contacts that are on my computer, which an apple tech was nice enough to show me how to transfer all my contacts from my mac 2 "iCloud " account all though when ever I log into my "iCloud" account from a different web browser it still only shows 13,032. Meanwhile on my mac book pro, the "icloud" contact is still spinning like its trying to update the rest of the missing contacts. I have let the computer run for 2 days straight and still no progress. Is there a limit to how many contacts I store on "iCloud" I have upgraded to the extra 25 gigs per year. If anyone has any advice I would greatly appreciate it, because its also slowing down my mac book pro significantly causing it hard to do any other task on my computer....Any advice or help would be again greatly appreciated.

On the surface, it doesn't sound like you're reaching a limit in the number of contacts you can have.
I would first create a contacts archive (file >> export) for a backup. Then, go to system preferences >> icloud and uncheck contacts. Reboot. Return to those preferences and recheck contacts.
Also, review http://support.apple.com/kb/HT4489 just in case you have some contact cards that are reaching a different limitation.

My husband and I both have an i phone. When I send him a message it sends the message to myself as well - the same happens when he sends to me. How can we correct this?

My husband and I both have an i phone. When I send him a message it also sends it back to my phone. The same happens when he messages me. His messages are also picked up on my i pad.How can we correct this?

Are you both using the same Apple ID?
Also check Settings > Messages > Send & Receive > make sure it only contains your unique phone number and e-mail address de-select those entries belonging to your husband.
Do the same on his phone (de-select yours)

In Mac Mail on OS 10.5.8 I am receiving bogus emails which claim to be sent by people in my address book, but actually are not. How does this happen and how can I correct this problem

n Mac Mail on OS 10.5.8 I am receiving bogus emails which claim to be sent by people in my address book, but actually are not. How does this happen and how can I correct this problem

You said:
I am receiving bogus emails which claim to be sent by people in my address book, but actually are not.
...and:
Are you saying that my address book has not been hacked into? That others are getting these email addresses from another source?
This confuses me. Are you saying that you are receiving bogus e-mails from some of your contacts, or are you saying that they are receiving bogus e-mails from you?
If the latter, there are a number of reasons that people might be getting e-mail from you. Malware, though technically possible, is extremely unlikely. See Someone is sending messages from my e-mail address!
If the former, that's rather unusual. The only decent explanation I can think of is that a bunch of your Windows-using contacts got infected with something and their machines are being used to spam everyone in their contact lists, which would include you.

HT3529 I receive double messages when someone sends me a message and my messages are being delivered twice. Why is this happening and how can I correct this? Iphone messages

My text messages are coming in double on my iphone as well as my outgoing messages. How can I correct this?

Hi,
In the Messages > Preferences > General Section is a Line about When I quit, set my Status to Off line.
If you tick this it should stop all Off line Messages from any source from starting up Messages.
Basically it comes from iChat and AIM and Jabber Logins which in AIM's case and some Jabber server can do Off Line IMs.
This means if some Messages whilst you are Off line the server will store the Messages until you are on Line.
However IMAgent in Lion and Mountain Lion and iChatAgent in earlier versions run in the background all the time from Mac Start up.
It is the support app that "Listens" when you have not started the App.
It will launch the app when an Off Line IM comes in.
I have found that iMessages will also launch the Messages app if this setting is not set.
(realistically you are never Off Line with iMessages)
It can help if another device is receiving the iMessages. This way Sync versions of the iMessages don't also wake up the app.
10:06 pm Sunday; October 6, 2013
 iMac 2.5Ghz 5i 2011 (Mountain Lion 10.8.4)
 G4/1GhzDual MDD (Leopard 10.5.8)
 MacBookPro 2Gb (Snow Leopard 10.6.8)
 Mac OS X (10.6.8),
 Couple of iPhones and an iPad
"Limit the Logs to the Bits above Binary Images."  No, Seriously

I have music that is playing within the iTunes program, but not on my iPod. How can I fix this?

I have music that is playing within the iTunes program, but not on my iPod. How can I fix this?

Skipping songs
The iPod seems to fail to play all of the occasional track that iTunes, and indeed other PMPs, are happy to play. There is probably some minor technical error in the internal structure of the file which is normally ignored by other playback software but causes the Classic to bail out.
If you use Windows you may like to try scanning the files with MP3Validator which can find & fix some internal MP3 errors.
Some users have also suggested that completely removing all id3 tags and then replacing the information can be a solution. This can be achieved in iTunes by selecting an affected track, right/control clicking and using the option Convert id3 tags> None. Since some files may mistakenly have more than one tag you may need to repeat this action. Once you have confirmed that no tag is present you can replace the tag information using Convert id3 tags > V2.3 (I believe it is recommended to avoid using V2.4).
Personally I have found files for which these solutions don't work. In this case the workaround is either to re-rip the tracks or get iTunes to re-encode the file, e.g.convert AAC to MP3 or vice versa and sync the newly encoded file to the iPod instead. Because transcoding will cause a loss of fidelity you should keep your original file so that if a future iPod firmware resolves this issue you can put your original files back onto the iPod.
tt2

HT1539 I entered the download code for"THE HOST"but instead I got a copy of"Spring Breakers".How can I correct this? I called a friend that has"Spring Breakers"and the codes are not even remotely alike!!! I did not want to download what I received!!What'

I entered the correct download code for "THE HOST" but instead got a copy of "SPRING BREAKERS"! All of the prompts identified it as "The Host" but the final product was "Spring Breakers"! I called a friend who has a copy of that movie and the download codes are not even remotely alike!! How can I correct this error? I 'd rather have SyFy that a bubblegum teenager flick!! HELP ME, PLEASE?!

Hello Old Dogg new tricks,
Thanks for using Apple Support Communities.
For more information on this, take a look at this article:
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBookstore purchase
http://support.apple.com/kb/ht1933
Best of luck,
Mario

When I send e-mails from my iPad the wrong last name appears, even though I have updated my Apple details. How can I correct this ?

When I send e mails from my iPad my previous last name still appears, even though I have changed it on my Apple a/c.
How can I correct this, please ?

Try this - Delete the account in Mail and then set it up again. Settings->Mail, Contacts, Calendars -> Accounts Tap on the Account, then on the red button that says Remove Account.
iOS: Unable to send or receive email
http://support.apple.com/kb/TS3899
Can’t Send Emails on iPad – Troubleshooting Steps
http://ipadhelp.com/ipad-help/ipad-cant-send-emails-troubleshooting-steps/
Setting up and troubleshooting Mail
http://www.apple.com/support/ipad/assistant/mail/
Using a POP account with multiple devices
http://support.apple.com/kb/ht3228
iOS: Adding an email account
http://support.apple.com/kb/HT4810
iOS: Setting up an Outlook.com, Hotmail, Live, or MSN email account
http://support.apple.com/kb/ht1694
Server does not allow relaying email error, fix
http://appletoolbox.com/2012/01/server-does-not-allow-relaying-email-error-fix/
Why Does My iPad Say "Cannot Connect to Server"?
http://www.ehow.co.uk/info_8693415_ipad-say-cannot-connect-server.html
iOS: 'Mailbox Locked', account is in use on another device, or prompt to re-enter POP3 password
http://support.apple.com/kb/ts2621
The iPad's Mail app has no provisions for creating groups. However, you can use a third party app that many users recommend.
MailShot - https://itunes.apple.com/us/app/mailshot-pro-group-email-done/id445996226?mt=8
Group Email - https://itunes.apple.com/us/app/group-email!-mail-client-attachments/id380690305 ?mt=8
iPad Mail
http://www.apple.com/support/ipad/mail/
Configuration problems with IMAP e-mail on iOS with a non-standard SSL port.
http://colinrobbins.me/2013/02/09/configuration-problems-with-imap-e-mail-on-ios -with-a-non-standard-ssl-port/
 Cheers, Tom

I have MacBook Air MD232 2012. I am working for a company that needs me to install all OS X from 10.7 to 10.10. How can I do this on my MBA? Thank you for your kind help.

I have MacBook Air MD232 2012. I am working for a company that needs me to install all OS X from 10.7 to 10.10. How can I do this on my MBA? Thank you for your kind help.

Choose Utilities from the Finder’s Go menu, open the Disk Utility, create two or three additional partitions(see below), and install or clone a different Mac OS X version to each.
Unless you previously downloaded Mavericks 10.9, it’s no longer available.
(120302)

I bought Photoshop CS6 Extended(education edition) for Mac. Now ik want to install it on my (new) macbook. I have the product code and serial number. I receive an error code: may be a false copy. How can I install this program?

In 2012, I bought Photoshop CS6 Extended (education edition) for Mac. Now I want to install it on my new Macbook. I have the correct serial number and product code, but I receive an error message: the software may be a false copy etc....What to do?

Here is a copy of the error
This means : Installation failed.
Verification of the Adobe Software failed
The product you want to install is no valid Adobe product and seems to be falsified.
HUgo
Op 29-aug.-2014, om 23:42 heeft Jeff A Wright <[email protected]> het volgende geschreven:
I bought Photoshop CS6 Extended(education edition) for Mac. Now ik want to install it on my (new) macbook. I have the product code and serial number. I receive an error code: may be a false copy. How can I install this program?
created by Jeff A Wright in Downloading, Installing, Setting Up - View the full discussion
Hugo please turn off your e-mail signature.
If your serial number is listed as being valid at http://www.adobe.com/ then I would recommend obtaining a fresh copy of the installation files. You can find details on how to locate your serial number at Find your serial number quickly - http://helpx.adobe.com/x-productkb/global/find-serial-number.html.
To download a fresh copy of the installation files please see Download CS6 products.
Please note that the Adobe Forums do not accept email attachments. If you want to embed a screen image in your message please visit the thread in the forum to embed the image at https://forums.adobe.com/message/6685617#6685617
Replies to this message go to everyone subscribed to this thread, not directly to the person who posted the message. To post a reply, either reply to this email or visit the message page:
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Start a new discussion in Downloading, Installing, Setting Up by email or at Adobe Community
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Email question: I set my Full Name in Preferences/Accounts/Account Information. Why does my name default to a partial version of my name on incoming/outgoing mail? How can I correct this?

Email question: I set my Full Name in Preferences/Accounts/Account Information. Why does my name default to a partial version of my name on incoming/outgoing mail? How can I correct this?

Lurup wrote:
I apologize for my ignorance, but what do you mean by 'everything'? The computer name, e-mail accounts, icloud accounts etc?
My work computer (this mac) i use with my private icloud account so I have access to my private calendars etc. My husband's airbook is also connected to that icloud (since I only have 1 icloud account) and so is our shared ipad. Is that where the problem is? Do I need to change everything on those devises into my name too? Thanks again for you time and help!
So you are sharing the account. Very bad idea.
Get your husband his own account and stop sharing yours, they are free.

My iPad does not have sound when on the Internet, including YouTube, but does have sound with iTunes and other apps. How can I correct this?

My iPad does not have sound when on the Internet, including YouTube, but does have sound with iTunes and other apps. How can I correct this?

If you are sure that you have sound in other apps - and if you can still hear keyboard clicks and get notifications, then system sounds are not muted. Try this and see if it works.
Close all apps completely and reboot the iPad.
Go to the home screen first by tapping the home button. Double tap the home button and the recents tray will appear with all of your recent apps displayed at the bottom. Tap and hold down on any app icon until it begins to wiggle. Tap the minus sign in the upper left corner of the app that you want to close. Tap the home button or anywhere above the task bar.
Reboot the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider if it appears on the screen - let go of the buttons. Let the iPad start up.

After upgrading my iPhone 4S to iOS6, my Find My Friends app no longer links to my Contacts and does not show contact names. It only shows e-mail addresses and does not link up to the corresponding email address in my Contacts. How can I fix this?

After upgrading my iPhone 4S to iOS6, my Find My Friends app no longer links to my Contacts and does not show contact names. It only shows e-mail addresses and does not link up to the corresponding email address in my Contacts. How can I fix this?

I am also having problems with a site I am building. No matter what websafe font I use it displays as New Times Roman in FireFox. The correct fonts show in both IE9 and Chrome.
In addition, text shifts in FireFox. I have to position other text objects farther and farther apart as I go down the page or they start to overlap. Nav buttons and other images also have to be positioned in the wrong place for them to be in the correct place when the page is opened in FireFox. FireFox should display pages correctly by default. I can't expect th average user to have to tweek his/her settings to display my site.
I have been recommending FireFox on my website as the best browser. I might have to change that and abandon FireFox myself.

I have messages in mail that are color-coded as if by a rule, but I have no rules set. How can I correct this?

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