I have Migration Assistant/Adobe Installer problems

I have just used the Migration Assistant to move to a new Mac, and all the Adobe suite has transferred over, but the Adobe Installer and the Mac is asking me to reinstall the Installer. When I do this, the installation process begins, but then tells me it needs the Installer in place. Chicken/Egg/Egg/Chicken. What do I do now?

You may need to UN-install, run the cleaner, and RE-install
Discussions of RE-installing
-using the cleaner after uninstalling and before reinstalling will usually help
-http://forums.adobe.com/thread/1408331?tstart=0
-http://forums.adobe.com/thread/1398961?tstart=0
-and http://helpx.adobe.com/creative-cloud/help/install-apps.html
-http://helpx.adobe.com/creative-suite/kb/cs5-cleaner-tool-installation-problems.html

Similar Messages

Migration Assistant Wrong Password problem

Hi,
I cannot login after using Migration Assistant to move user account from iMac to MacBook Pro. I reinstalled system with erasing all previous data. So now I have one administrator account (the one I moved from another computer) password which works on previous computer doesn't work at laptop at all. I reinstalled system again (without erasing the disc). Password didn't worked again. Now after putting Install Disc and pressing "C" during restart laptop ejects the dvd...
Are there any other options ??? :-/
I've just read that different versions of system (both Leopard) may cause this problem but how to reinstall system now?
I've read that migrating from newer version might be a problem...
Message was edited by: Igor_Szu

instead of using c, try holding down option. you want to hold down option right after the computer chimes. Keep holding option till it gives you choices like "Macintosh HD" and "Install DVD"
http://support.apple.com/kb/ht1274 explains how to use the system disk to restart the password. try clicking on "Resetting the original administrator account password." (assuming you can get the cd to work)
if you reset the admin password, and you can't login
try resetting the root password. reboot to the disk, choosing login as other user. user name "root", and what ever password you set root to.

Migration Assistant vs Mavericks = Problems?

Hello all,
I am trying to use Migration Assistant to transfer everything from my old Mac book to my new iMac 27".
Both have Mavericks installed.
Both have system preferences set to "never sleep".
But each time I attempt migration one or both computers go to sleep within seconds, and migration fails!
Any advice?

I had migration problems transferring data from old Mac Book Pro running Mavericks (10.9) to new MBP Running Mavericks (10.9).
The only solution that worked for me and have everything run correctly was to migrate from my Time Machine Time Capsule.
Here is what I did To Fix Migrate Problems From Old Mac To New Mac -
But Email Did Not Run Correctly after migration:
A. Process To Correct Migration Problems from old Mac Book to New Mac Book:
Set up computer and after it is set up then do steps 1 - 5:
1. Set Apple Preferences > Energy Saver > Put Computer to Sleep Never, Do Not Put Hard Drive To Sleep.
2. Use Disk Utility to verify and correct the source: Disk and Disk Permissions
3. Reset Pram: Restart Computer and Immediately hold down the Command, Option, P, R Keys simultaneously until computer chimes ring twice
http://support.apple.com/kb/PH14222
4. Reset SCM (System Management Control): Shut down computer, then: Simultaneously hold down Shift, Control, Option, Power Button - for MacBooks Late 2009 and later
http://support.apple.com/kb/ht3964
5. Run Migration Assistant (in Utilities Folder which is inside the Applications folder)
B. Email Problems After Migration - GRRR!
After Migration I had Email Problems with my email Sub Folders not being visible, all emails not viewable and could not access my iCloud Email Account.
I tried re-indexing mail by removing Envelop files from the Mail Data folder (path: Go menu, hold down option key, Library > Mail > V2 folder > Mail Data folder > 3 Envelope files (move to desk top).
Nothing worked.
C. Solution: I migrated data from Time Machine Time Capsule to my new Mac Book Pro. All worked correctly - Rejoice!
To Migrate from Time Capsule to new Mac:
Get an Ethernet to Lightning Adapter to connect Time Capsule to New Mac
You can use the Ethernet to USB adapter but Lightning adapter has much faster throughput.
1. Back up your old Mac using Time Machine
2. Connect your new computer to Time Capsule with ethernet to Lightning or USB adapter
3. Verify the Sparsebundle (backup data file) on Time Capsule using Disk Utilitiy
Path to Sparsebundle:
A. Using the Mac connect to Time Capsule go to Finder > Go Menu > Network > select Time Capsule, log into Time Capsule > select User > you will see Sparsebundle file
B. Run Disk Utility to Verify / Fix data
Time to back up data from New Computer to Time Capsule.
I am now running a new backup from new computer to Time Capsule via Ethernet to USB connector (would recommed using Ethernet to Lightning connection).
Backing up 126 GB. So far it has taken 6 hours to back up 7.8 GB. Estimated time to complete is 4 days.
Very slow. When I get my ethernet to Lightning adapter I will replace the USB wth Lightning adapter and would expect a much faster through put - UB2 maxes out at 42 MB per sec and Lightning is at least 5 times faster.

Migration assistant (from WIN) problem with emails:

Hi there
I am a new user dealing with my first mackbook pro.
For first I have used the migration assistant to trasnfer data from my old win7 pc. For time reason, i have used it in two-three different times. Theproblem now is that when I've tried to transfer my email boxes, the software recognizes the user in win and wants to create an other user in mac.
This way, I have a second user with all theworking boxes.
Obviously, I would like to have only one user with all the boxes.
How can I do?
I even tried to transfer the boxes from one user to the other, using the "export" command in Mail.
My the way, when importing in the right user i get an error message:
"Impossible to import some messages" if i try to use the "Apple Mail" option
or
"mbox elements not found" if I use the mbox element options
thanks
p.s. sorry for my english, I'm italian!

Our local Time Machine Guru Pondini has set up a very informative website on this (and other things).
Have a read here http://web.me.com/pondini/Time_Machine/19.html
Stefan

Migrate assistance / Mail application Problems

Hello,
I bought a new Macbook Pro Lion, after I powered the mac, went to utilities app to use migrate assistant app to install my time capsule back up.
Because I used the same name of the home folder whenI first booted the mac, it asked me to open a new user (standard user) in order to transfer from the time capsule back up to replace the admin user.
I did so, everything went fine, until I opened my first admin user and apparently the name has changed, and now in the users folder I can see 2 home folders one xyz and the other xyz1, so it is kind of confusing. the xyz has most of the folders but empty, as the xyz1 has everything but the application folder emply.
I opened most of my applications to check if the info were transfered successfully, from iphoto to itunes, etc.. mostly everything apparently was fine, but not MAIL, I open the mail, it took most the accounts but it does not show the main window for mail, and if it is open it does not allow me to quit the app, so I had to forcequit couple of time, and still when ever I try to open it, it doesn't work.
Now I m thinking about restoring my Macbook Pro to the factory setting, and start fresh, but I don't know from where and how to do that, can you please help me.
Thanks

Setup Assistant is usually recommended instead of Migration Assistant:
http://web.me.com/pondini/Time_Machine/19.html
Regards,
Colin R.
PS Cmd+R to get into Recovery mode where you can reformat your machine?

Migration assistant - start up problem on Macbook pro

I've just used migrate assitant to put programs onto a new laptop running Lion from my macbookpro running Snow leopard. Now on start up my old macbookpro just hangs (with the wheel of death!) showing my desk top background but nothing else? I"ve tried safe start but it only gets to the same position. Can anyone help?

The following support article is somewhat outdated. Where it refers to booting from an installation disc, you should boot from your recovery partition by holding down the key combination command-R at the chime.
Mac OS X: Gray screen appears during startup

Migration assistant, re-installs devour HD memory

I have brand new macBook pro i5 (320 gig HD) and I used migration asst to transfer apps/info from my iMac (320 gig HD as well). Both of the Macs are running current updated OS. Some of the apps were very big- music software samples (Native Instruments Komplete- 50 gig of samples, Propellerhead Reason, etc), and after the migration, I still had to re-install them- anyway, everything is working now, but I only have 90 gig left on my brand new macBook Pro 320 G hard drive. My old iMac that I migrated from has the same stuff and it still has 170 gig available. I think I'd like to erase everything and start over from scratch and just install all of my apps from the original CD's. Is this the right thing to do?

It isn't clear to me how you got to where you are, with what must be many thousands of files duplicated on your drive. But given where you are, yes, starting over and installing your apps from their original discs instead of migrating them sounds like a sensible plan.

Adobe installer problem

The installer always downloading but after 1hr ,it still downloading,so i can not install adobe reader

You can try using the full offline Reader installer from http://get.adobe.com/reader/enterprise/

Adobe Installation Problems

I need help installing acrobat professional 8.1 which I originally purchased and as an upgrade in 2007 on my laptop after another laptop crashed. This is not the first time, however Wayne in the Philippines and his team said they could not help without the serial number before the upgrade. I purchased both versions online at the Adobe store but the original serial number is not there. Last year I had the same problem and another Adobe team was able to help me. What can I do not short of leaving Adobe and going to another PDF Conversion provider?

Hi Bearhawk,
Please refer to this KB.
http://helpx.adobe.com/creative-suite/kb/error-1920-service-print-spooler.html
regards,
Abhijit

Forms Migration Assistant installation problem

Hi,
I'm trying to install Forms Migration Assistant on linux to convert forms 6i apps to forms 9i. But when i try to install FMA downloaded from here the installer says that the Oracle Home does not have Oracle Forms 9i installed altough it was shown in installed products. The output of the log file is below. Please if anyone know the solution for this problem or have any idea it would be so helpful.
I need it for my thesis to be given this week.
Thanks for your help.
oraInstall2003-07-19_10-20-14AM.err
Exception java.lang.NullPointerException occurred..
java.lang.NullPointerException
at oracle.sysman.oii.oiic.OiicInstallSession.getLibLoader(OiicInstallSession.java:4614)
at oracle.sysman.oii.oiic.OiicInstallSession.getDialogLibLoader(OiicInstallSession.java:4447)
at oracle.sysman.oii.oiif.oiifb.OiifbWizChainDlgElem.loadDialog(OiifbWizChainDlgElem.java:1394)
at Components.ifplsqlconv90.v9_0_2_10_1.CompContext.initialize_Dialog2(Unknown Source)
at Components.ifplsqlconv90.v9_0_2_10_1.CompContext.initializeDialog(Unknown Source)
at oracle.sysman.oii.oiif.oiifb.OiifbCompWizChainDlgElem.initialize(OiifbCompWizChainDlgElem.java:40)
at oracle.sysman.oii.oiif.oiifb.OiifbCondIterator.iterate(OiifbCondIterator.java:129)
at oracle.sysman.oii.oiis.OiisCompContext.doOperation(OiisCompContext.java:1062)
at oracle.sysman.oii.oiif.oiifb.OiifbLinearIterator.iterate(OiifbLinearIterator.java:116)
at oracle.sysman.oii.oiic.OiicCompsWizEngine.doOperation(OiicCompsWizEngine.java:172)

Also in the installation log file it says the things below. I think it's because i cannot identify the FORMS_ORACLE_HOME variable. In the installation procedure of FMA it says that i should set FORMS90_PATH to $ORACLE_HOME/forms90 but it doesn't work either.
*** Component Locations Page***
ShowCompLocs = SHOW_COMPONENT_LOCATIONS_PAGE = true
Entering component: ifplsqlconv90 installation
Setting value of O_JDK_HOME to
Setting value of FORMS_ORACLE_HOME to
*** Warning Page***
TitleLabel = Warning
SubTitleLabel =
InfoLabel = It appears that you have selected an Oracle Home that does not have
Oracle9i Forms installed.
Please press the 'Previous' button and select an Oracle Home that does contain F
orms.
Setting value of SHOW_COMPONENT_LOCATIONS_PAGE to true
*** Install Page***
Starting install install phase 1 of component Oracle9i Forms Migration Assistant
Starting install link phase of component Oracle9i Forms Migration Assistant
Starting install install phase 2 of component Oracle9i Forms Migration Assistant
Initializing installer save inventory WCCE
Unable to read /opt/devsuite/oraInventory/Contents/LibsList.ser. Some inventory
information may be lost.

Migration Assistant problem? : New iMac's iTunes doesn't see the catalog or playlist of my old Mac's songs on an external drive

So I just migrated from a 10.7.5 iMac 27" from 2009 to 10.9.4 on a 2013 27" iMac with Fusion Drive.
I don't use Time Machine. There are no backups involved here.
Used Ethernet. Only took 20 hours... (BTW, it stayed on "less than 1 minute left" for like 12 hours but luckily I was away and just left it going in hopes it would work... and it did!)
Anyway, back on my OLD iMac, I kept all of my songs on an external drive because my internal drive was too small. So iTunes looked at that drive for the music it was playing. I turned that drive off, even disconnected it, during the migration process because I thought it was confusing it during the first attempt which took 10 hours and nothing happened.
So now it worked, finally. On my new iMac, running Mavericks, I now have two user accounts... the one that was set up when I started the computer the first time, and the new one that transferred over via Migration Assistant. No problem. I can live with that. The only thing is, I would still think the old XML files and library stuff would migrate over... but iTunes doesn't see it. When I open up iTunes, in *either* account, iTunes behaves as if it's brand new. Repeat: the old and new account on the new iMac, both, do not see an old iTunes library which IS on the old iMac. Only the music is on the external drive from what I understand.
I've done this before so I know it's possible. I remember upgrading a long time ago and got iTunes to see my old library... even though some of the music was no longer there. It just puts "!" marks wherever there is no link. I was hoping that that's what I would find when I launched iTunes, but no luck. Even connecting the old hard drive to the new Mac (via USB) doesn't make iTunes all of a sudden "see" the old library. That data doesn't seem to be there. It didn't transfer over. Did it not transfer over because the songs weren't on the internal volume? Should I have left my external hard drive on?
So.... now that I've spent almost 3 days total trying to get this to work, and everything is running... I don't want to have to start over in order to get iTunes to work. Is there a way I can just drag over some XML files or something from the old computer? I don't want to lose all of the ratings and personal notes and everything.
I should add also that I have like only four songs I've ever actually bought through iTunes. I'm still a bit old fashioned and buy CDs and rip them to Apple Lossless. So I hope it's not an authorization / reauthorization issue because I have like 1400 albums ripped.
Thanks in advance for any help.
--Jeff

iTunes does not use the .xml it uses the .itl
If you are sure your old library file migrated across (does the file size and modification dates suggest it has?) start iTunes while holding down the option/alt key and guide it to the .itl file to get it to use that one.

TS1963 What if I can't find Migration Assistant on my mac! I have updated and installed any available downloads.

I have tried reloading the system and downloading the updates. I am giving this Mac Mini to my father-in-law and I had the same problem before reloading the system when I was trying to load the contents onto my new Mini Server. My solution at the time was to put the mini into external drive mode and use a Firewire cable to connect to the new macmini. I would really like a solution that doesn't envolve buying cables or tearing apart his old computer.
Right now I can't load Migration Assistant on my Mac Mini Server because the Migration Assistant doesn't show up despite various attempts to load it. It is part of the system, so it should be there. I have no reference to this problem because there is no discussion about it or similar problem that appears through google searching.

OS X Servers do not have Migration Assistant - this only on client computers.
If you want your father to use the OS X Server it will be a manual data transfer. It can be done over the network, external USB drive or as you mentioned various cables.
TZ

After using Migration Assistant some apps need to mount old drive

I recently used Migration Assistant to move ONLY my account info & files from my old G4 (running 10.4.3) to my new G5. I did NOT have it migrate any of my installed apps - I did clean installs (and then upgrades) of all apps.
Unfortunately a few apps ask to mount the old G4 drive before they will finish launching. Am giving the option to Cancel or Continue - if the old G4 is not on (with file sharing enabled) the affected app will hang, if the old G4 is on then clicking Continue will automatically mount it and the app will then work without problem.
Obviously there is a preference that was migrated from my account on the G4 to the G5 that has the old hostname embedded in it that is causing this. I have deleted all preferences (and other associated files) that I can find for the affected apps and then re-installed but still cannot run these apps without first mounting the old G4's drive.
The affected apps are Firefox and Photoshop CS2. Other web browsers such as Safari & I.E. work without problem, likewise for other Adobe CS2 apps such as InDesign & Illustrator. All of these apps were previously installed on the G4 when I did the Migrate - all were re-installed on the G5 instead of being Migrated.
Any ideas?
Best I can think is that some preference for these apps was moved from the G4 to the G5 when I migrated my account files/settings, but I've yet to be able to find it. (I even got so desperate as to try a recursive grep from / of * for the hostname of the old G4 and haven't found anything)
Thanks in advance.

I was finally able to fix this by using a couple of preference management utilities. Either I missed a key preference file for each app, or there are some hidden preference files, but when I used the prefence management utitilities (such as Preferntial Treatment, PrefEdit, Defaulter, or PlistEdit Pro) I was able to look at the prefs for Firefox and Photoshop CS2 and see where the hostname for the my old G4 was listed. (in the case of Photoshop CS2 it was actually in the list of recently opened files!! I should have noticed that from within Photoshop)
Now that I've removed those entries from preferences both Photoshop and Firefox run without prompting that the old G4 had to mounted.
oh, also... I found that for both Photoshop & Firefox I could actually get them to work without mounting the old G4's root volume - it just took clicking past the pop-ups (about 10 of them for each app) and waiting a long time as it searched around for the next one (maybe about 10 minutes total ... normally I don't have time to waste like that, but I got curious and made the time).
Thank you for your suggestions. as I had suspected, Migration Assistant moved some preferences from the old G4 that had it's hostname embedded and for some reason the apps weren't clearing them out when they were launched on the new machine (again, odd since I didn't have Migration Assistant move the apps from the old G4 to the new G5 - I installed each app on the G5 as a new install (aka: a "clean install") to avoid just this type of problem).
My real thanks are to the authors of the above mentioned preference management utilities.
Quad Core PowerMac G5 Mac OS X (10.4.3)

3008 or 8003 error, migration assistant file deletion

how can i fix getting a 3008 or 8003 error when trying to delete trash can? I deleted files after using migration asistant. I accessed my machintosh hd and clicked users and drug the new username file to the trash when I tried to delete the trash the 3008 error came up. i back up my computer with time machine and have found some posts on this happening when you try to delete a backup file.

The exact error message when I select the Time Machine backup (which is displayed with yellow triangle on the hard disk) is 'Volume contains an OS X installation which may be damaged.'
The older iMac has the system on the built-in SSD and the applications and files on the internal hard disk whereas the new iMac is a fusion drive. I wonder if this is what the problem is, but I seem to recall reading somewhere that someone in a similar situation was able to use the migration assistant without any problem (can't find it now, though).

Some of my applications and/or folders got corrupted after using Migration Assistant

Hello,
Had an iMac with Snow Leopard installed (1 single admin user).
Also had a Mac Mini with Snow Leopard installed (1 single admin user).
Got everything transfered to a single brand new MacMini with Lion pre-installed using the following method:
- Started the new Mac Mini from scratch and used Migration Assistant during setup process to import ALL data from old MacMini (user, applications, settings and other files) using ethernet connection.
- This went perfectly well with 1 or 2 minor errors regarding 1 or 2 startup items but resolved with erasing and re-installing them.
- Applied all available Software Updates to get an updated version of Lion (10.7.5)
- Then launched Migration Assistant from the new Mac Mini to import ALL data from iMac (user, applications, settings and other files)
- This went well as I got the same message than previous transfer (all data was transferred OK)
- Also got another message saying some X folder was not compatible with targeted system and same with some CHUD folder.
I finally got my 2 admin users gathered onto the single new Mac Mini in 2 separate admin user sessions.
If an app was already transferred from the old Mini but also installed on the iMac it did not get transferred from the iMac thus keeping the Mac Mini version.
For such apps I have permissions issues and some of the folders used by the 2 different admin users such as /Movies or /Documents are locked depending on which user session is opened.
I tried repairing permissionsusing Disk Utility but with no success.
I also tried to delete and re-install these applications but it did not work.
Last chance was to grant full access attributes to the related folders via their information panel or System Preferences (User & Groups tab) but it did not work either.
Could somebody please explain the background for this issue and how could I solve it?
I am thinking of re-installing Lion from scratch, transfer the old Mac Mini again (ALL data) and then import iMac user but only USER data (not applications and settings). Would it work?
Thanks for any help you could provide,
François

I was finally able to fix this by using a couple of preference management utilities. Either I missed a key preference file for each app, or there are some hidden preference files, but when I used the prefence management utitilities (such as Preferntial Treatment, PrefEdit, Defaulter, or PlistEdit Pro) I was able to look at the prefs for Firefox and Photoshop CS2 and see where the hostname for the my old G4 was listed. (in the case of Photoshop CS2 it was actually in the list of recently opened files!! I should have noticed that from within Photoshop)
Now that I've removed those entries from preferences both Photoshop and Firefox run without prompting that the old G4 had to mounted.
oh, also... I found that for both Photoshop & Firefox I could actually get them to work without mounting the old G4's root volume - it just took clicking past the pop-ups (about 10 of them for each app) and waiting a long time as it searched around for the next one (maybe about 10 minutes total ... normally I don't have time to waste like that, but I got curious and made the time).
Thank you for your suggestions. as I had suspected, Migration Assistant moved some preferences from the old G4 that had it's hostname embedded and for some reason the apps weren't clearing them out when they were launched on the new machine (again, odd since I didn't have Migration Assistant move the apps from the old G4 to the new G5 - I installed each app on the G5 as a new install (aka: a "clean install") to avoid just this type of problem).
My real thanks are to the authors of the above mentioned preference management utilities.
Quad Core PowerMac G5 Mac OS X (10.4.3)

I have Migration Assistant/Adobe Installer problems

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