I have mistakenly erased files...

with the normal trash option as opposed to the secure trash option.
These are sensitive files that i wish to be non recoverable - is there anything i can do to do this? - there is no erase disk space in my utilities
thanks
Richard

http://www.mireth.com/pub/sxme.html
"ShredIt X shreds everything – including files, folders, disk free space, files you've already deleted, hard drives, external hard drives, CDRWs and even floppy drives"
There's a 30 day free trial on the website, however I do remember reading somewhere that it might not be fully functional so you'll have to try and see.
Matt

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Mistakenly erased iphoto how to recover

I have mistakenly erased the iphoto even from thrash. How to recover the iphoto application?

To re-install iPhoto
1. Put the iPhoto.app in the trash (Drag it from your Applications Folder to the trash)
2a: On 10.5: Go to HD/Library/Receipts and remove any pkg file there with iPhoto in the name.
2b: On 10.6: Those receipts may be found as follows: In the Finder use the Go menu and select Go To Folder. In the resulting window type
/var/db/receipts/
2c: on 10.7 they're at
/private/var/db/receipts
A Finder Window will open at that location and you can remove the iPhoto pkg files.
3. Re-install.
If you purchased an iLife Disk, then iPhoto is on it.
If iPhoto was installed on your Mac when you go it then it’s on the System Restore disks that came with your Mac. Insert the first one and opt to ‘Install Bundled Applications Only.
If you purchased it on the App Store you can find it in your Purchases List.

How can i get the itunes off of my old iphone if the files on my computer have been erased?

How can i get the itunes off of my old iphone if the files on my computer have been erased?

1) ensure iTunes is authorized for your iTunes store account(s)
2) connect your device and right-click or control-click it in the iTunes Source list, then choose transfer purchases from the shortcut menu that appears.
3) sync the device
iTunes will wipe the iPhone but, since you transferred your purchases in the previous step, your content will be in your library and you can re-populate the iPhone with it.
above works for purchases from the iTunes store. for everything else, check out this post by Zevoneer.

Once I have moved my iTunes media file to my new mac, will I have to erase and sync my iPod?

I have successfully managed to move my itunes media file from my windows pc to my new mac and all is well. However, of course it hasnt copied my itunes, its just copied all the stuff in it. So information about the number of times a song has been played or any playlists have not been copied over. Can i get this information? What will happen when I plug in my iPod to sync? Will I have to erase and sync?

Thank you for your prompt response - I did as you said and did a drag and drop into the iTunes window - it imported and got my album art from the net. When I started Itunes with the shift key down I was prompted to choose a library but since I copied over the media folder and not the library folder I was unable to select that so I guess I will have to create a new library and add in all the music, videos, etc. unless I wait for my laptop and export the library or at least that seems to be the case? In short, all my data (iTunes media folder) is on my external drive and can be added to the blank iTunes screen but I can not choose a library folder. Is there anyway around completely making all those playlists again? I am not sure my laptop will survive the shop with data intact and really hate to start over on those.
In an unrelated question - I collect old TV shows from the 1950's. Can I make playlists within the home video folder somehow? In other words like one for Quiz shows, one for comedies, one for police and detective shows, etc. while I am remaking all my playlists for my music if I end up having to go that route?
Once again thank you for helping me out. I am not too Itunes savvy and really appreciate you taking the time to answer.

HT201250 Is there a possibility to recover erased files from an external hard drive that was reformatted by the Time Machine?

Is there a possibility to recover erased files from an external hard drive that was reformatted by the Time Machine?

Basics of File Recovery
Files in Trash
If you simply put files in the Trash you can restore them by opening the Trash (left-click on the Trash icon) and drag the files from the Trash to your Desktop or other desired location. OS X also provides a short-cut to undo the last item moved to the Trash -press COMMAND-Z.
If you empty the Trash the files are gone. If a program does an immediate delete rather than moving files to the Trash, then the files are gone. Recovery is possible but you must not allow any additional writes to the hard drive - shut it down. When files are deleted only the directory entries, not the files themselves, is modified. The space occupied by the files has been returned to the system as available for storage, but the files are still on the drive. Writing to the drive will then eventually overwrite the space once occupied by the deleted files in which case the files are lost permanently. Also if you save a file over an existing file of the same name, then the old file is overwritten and cannot be recovered.
General File Recovery
If you stop using the drive it's possible to recover deleted files that have not been overwritten by using recovery software such as Data Rescue II, File Salvage or TechTool Pro. Each of the preceding come on bootable CDs to enable usage without risk of writing more data to the hard drive. Two free alternatives are Disk Drill and TestDisk. Look for them and demos at MacUpdate or CNET Downloads.
The longer the hard drive remains in use and data are written to it, the greater the risk your deleted files will be overwritten.
Also visit The XLab FAQs and read the FAQ on Data Recovery.

Hello, I have mistakenly deleted all partitions on my mac while trying to install windows on my macbook pro, how do i reinstall the mac os back

Hello, I have mistakenly deleted all partitions on my mac while trying to install windows on my macbook pro, how do i reinstall the mac os back. I just wanted to have them both, please help. thank you in advance

Install Mavericks, Lion/Mountain Lion Using Internet Recovery
Be sure you backup your files to an external drive or second internal drive because the following procedure will remove everything from the hard drive.
Boot to the Internet Recovery HD:
Restart the computer and after the chime press and hold down the COMMAND-OPTION- R keys until a globe appears on the screen. Wait patiently - 15-20 minutes - until the Recovery main menu appears.
Partition and Format the hard drive:
1. Select Disk Utility from the main menu and click on the Continue button.
2. After DU loads select your newly installed hard drive (this is the entry with the mfgr.'s ID and size) from the left side list. Click on the Partition tab in the DU main window.
3. Under the Volume Scheme heading set the number of partitions from the drop down menu to one. Click on the Options button, set the partition scheme to GUID then click on the OK button. Set the format type to Mac OS Extended (Journaled.) Click on the Partition button and wait until the process has completed. Quit DU and return to the main menu.
Reinstall Lion/Mountain Lion. Mavericks: Select Reinstall Lion/Mountain Lion, Mavericks and click on the Install button. Be sure to select the correct drive to use if you have more than one.
Note: You will need an active Internet connection. I suggest using Ethernet
if possible because it is three times faster than wireless.

My documents and pictures have been erased from one day to the next

I've closed my macbook pro last thursday without shutting down, the next day when opening again all my documents and pictures have been erased from my files. I cannot find them anywhere, and they are also not in the recycle bin. Has anybody else had this problem recently and does anybody know how I can recover my files? All my pictures from my little son birth from last year until now are gone!

Have you checked with your email provider?

My MacBook Pro won't go beyond a white screen, after I pushed the restart button. How can I get it to a login? I have routinely backed it up, but don't know how to bring that up, nor if I have a boot file on that external disk. Help!

My MacBook Pro won't go beyond a white screen, after I pushed the restart button. How can I get it to a login? I have routinely backed it up, but don't know how to bring that up, nor if I have a boot file on that external disk. Help!

Take each of these steps that you haven't already tried. Stop when the problem is resolved.
To restart an unresponsive computer, press and hold the power button for a few seconds until the power shuts off, then release, wait a few more seconds, and press it again briefly.
Step 1
The first step in dealing with a startup failure is to secure the data. If you want to preserve the contents of the startup drive, and you don't already have at least one current backup, you must try to back up now, before you do anything else. It may or may not be possible. If you don't care about the data that has changed since the last backup, you can skip this step.
There are several ways to back up a Mac that is unable to start. You need an external hard drive to hold the backup data.
a. Start up from the Recovery partition, or from a local Time Machine backup volume (option key at startup.) When the OS X Utilities screen appears, launch Disk Utility and follow the instructions in this support article, under “Instructions for backing up to an external hard disk via Disk Utility.” The article refers to starting up from a DVD, but the procedure in Recovery mode is the same. You don't need a DVD if you're running OS X 10.7 or later.
b. If Step 1a fails because of disk errors, and no other Mac is available, then you may be able to salvage some of your files by copying them in the Finder. If you already have an external drive with OS X installed, start up from it. Otherwise, if you have Internet access, follow the instructions on this page to prepare the external drive and install OS X on it. You'll use the Recovery installer, rather than downloading it from the App Store.
c. If you have access to a working Mac, and both it and the non-working Mac have FireWire or Thunderbolt ports, start the non-working Mac in target disk mode. Use the working Mac to copy the data to another drive. This technique won't work with USB, Ethernet, Wi-Fi, or Bluetooth.
d. If the internal drive of the non-working Mac is user-replaceable, remove it and mount it in an external enclosure or drive dock. Use another Mac to copy the data.
Step 2
If the startup process stops at a blank gray screen with no Apple logo or spinning "daisy wheel," then the startup volume may be full. If you had previously seen warnings of low disk space, this is almost certainly the case. You might be able to start up in safe mode even though you can't start up normally. Otherwise, start up from an external drive, or else use the technique in Step 1b, 1c, or 1d to mount the internal drive and delete some files. According to Apple documentation, you need at least 9 GB of available space on the startup volume (as shown in the Finder Info window) for normal operation.
Step 3
Sometimes a startup failure can be resolved by resetting the NVRAM.
Step 4
If a desktop Mac hangs at a plain gray screen with a movable cursor, the keyboard may not be recognized. Press and hold the button on the side of an Apple wireless keyboard to make it discoverable. If need be, replace or recharge the batteries. If you're using a USB keyboard connected to a hub, connect it to a built-in port.
Step 5
If there's a built-in optical drive, a disc may be stuck in it. Follow these instructions to eject it.
Step 6
Press and hold the power button until the power shuts off. Disconnect all wired peripherals except those needed to start up, and remove all aftermarket expansion cards. Use a different keyboard and/or mouse, if those devices are wired. If you can start up now, one of the devices you disconnected, or a combination of them, is causing the problem. Finding out which one is a process of elimination.
Step 7
If you've started from an external storage device, make sure that the internal startup volume is selected in the Startup Disk pane of System Preferences.
Start up in safe mode. Note: If FileVault is enabled in OS X 10.9 or earlier, or if a firmware password is set, or if the startup volume is a software RAID, you can’t do this. Post for further instructions.
Safe mode is much slower to start and run than normal, and some things won’t work at all, including wireless networking on certain Macs.
The login screen appears even if you usually log in automatically. You must know the login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
When you start up in safe mode, it's normal to see a dark gray progress bar on a light gray background. If the progress bar gets stuck for more than a few minutes, or if the system shuts down automatically while the progress bar is displayed, the startup volume is corrupt and the drive is probably malfunctioning. In that case, go to Step 11. If you ever have another problem with the drive, replace it immediately.
If you can start and log in in safe mode, empty the Trash, and then open the Finder Info window on the startup volume ("Macintosh HD," unless you gave it a different name.) Check that you have at least 9 GB of available space, as shown in the window. If you don't, copy as many files as necessary to another volume (not another folder on the same volume) and delete the originals. Deletion isn't complete until you empty the Trash again. Do this until the available space is more than 9 GB. Then restart as usual (i.e., not in safe mode.)
If the startup process hangs again, the problem is likely caused by a third-party system modification that you installed. Post for further instructions.
Step 8
Launch Disk Utility in Recovery mode (see Step 1.) Select the startup volume, then run Repair Disk. If any problems are found, repeat until clear. If Disk Utility reports that the volume can't be repaired, the drive has malfunctioned and should be replaced. You might choose to tolerate one such malfunction in the life of the drive. In that case, erase the volume and restore from a backup. If the same thing ever happens again, replace the drive immediately.
This is one of the rare situations in which you should also run Repair Permissions, ignoring the false warnings it may produce. Look for the line "Permissions repair complete" at the end of the output. Then restart as usual.
Step 9
If the startup device is an aftermarket SSD, it may need a firmware update and/or a forced "garbage collection." Instructions for doing this with a Crucial-branded SSD were posted here. Some of those instructions may apply to other brands of SSD, but you should check with the vendor's tech support.
Step 10
Reinstall the OS. If the Mac was upgraded from an older version of OS X, you’ll need the Apple ID and password you used to upgrade.
Step 11
Do as in Step 9, but this time erase the startup volume in Disk Utility before installing. The system should automatically restart into the Setup Assistant. Follow the prompts to transfer the data from a Time Machine or other backup.
Step 12
This step applies only to models that have a logic-board ("PRAM") battery: all Mac Pro's and some others (not current models.) Both desktop and portable Macs used to have such a battery. The logic-board battery, if there is one, is separate from the main battery of a portable. A dead logic-board battery can cause a startup failure. Typically the failure will be preceded by loss of the settings for the startup disk and system clock. See the user manual for replacement instructions. You may have to take the machine to a service provider to have the battery replaced.
Step 13
If you get this far, you're probably dealing with a hardware fault. Make a "Genius" appointment at an Apple Store, or go to another authorized service provider.

Where do I find Akamai to download? I have accidentally erased it from my MacBook Pro! (doh!)

Hallo fellow forum dwellers!
I accidentally delated Akamai from my laptop and am having trouble finding somewhere to download and re-install it. Any ideas folks? Thanks!

Here you go!!
Hope this gives you an idea? And thanks for the assistance!
Cheers,
Rampton
     (com.akamai.client.plist[4561]) posix_spawn("/Applications/Akamai/loader.pl", ...): No such file or directory15/04/2014 16:55:11     com.apple.launchd.peruser.501[117]     (com.akamai.client.plist[4561]) Exited with exit code: 115/04/2014 16:55:11     com.apple.launchd.peruser.501[117]     (com.akamai.client.plist) Throttling respawn: Will start in 10 seconds15/04/2014 16:55:21     com.apple.launchd.peruser.501[117]     (com.akamai.single-user-client[4562]) Bug: launchd_core_logic.c:4139 (24498):1315/04/2014 16:55:21     com.apple.launchd.peruser.501[117]     (com.akamai.single-user-client[4562]) posix_spawn("/Users/seancranny/Applications/Akamai/netsession_mac", ...): No such file or directory15/04/2014 16:55:21     com.apple.launchd.peruser.501[117]     (com.akamai.single-user-client[4562]) Exited with exit code: 115/04/2014 16:55:21     com.apple.launchd.peruser.501[117]     (com.akamai.single-user-client) Throttling respawn: Will start in 10 seconds15/04/2014 16:55:21     com.apple.launchd.peruser.501[117]     (com.akamai.client.plist[4563]) Bug: launchd_core_logic.c:4139 (24498):1315/04/2014 16:55:21     com.apple.launchd.peruser.501[117]     (com.akamai.client.plist[4563]) posix_spawn("/Applications/Akamai/loader.pl", ...): No such file or directory15/04/2014 16:55:21     com.apple.launchd.peruser.501[117]     (com.akamai.client.plist[4563]) Exited with exit code: 115/04/2014 16:55:21     com.apple.launchd.peruser.501[117]     (com.akamai.client.plist) Throttling respawn: Will start in 10 seconds15/04/2014 16:55:31     com.apple.launchd.peruser.501[117]     (com.akamai.single-user-client[4564]) Bug: launchd_core_logic.c:4139 (24498):1315/04/2014 16:55:31     com.apple.launchd.peruser.501[117]     (com.akamai.single-user-client[4564]) posix_spawn("/Users/seancranny/Applications/Akamai/netsession_mac", ...): No such file or directory15/04/2014 16:55:31     com.apple.launchd.peruser.501[117]     (com.akamai.single-user-client[4564]) Exited with exit code: 115/04/2014 16:55:31     com.apple.launchd.peruser.501[117]     (com.akamai.single-user-client) Throttling respawn: Will start in 10 seconds15/04/2014 16:55:31     com.apple.launchd.peruser.501[117]     (com.akamai.client.plist[4565]) Bug: launchd_core_logic.c:4139 (24498):1315/04/2014 16:55:31     com.apple.launchd.peruser.501[117]     (com.akamai.client.plist[4565]) posix_spawn("/Applications/Akamai/loader.pl", ...): No such file or directory15/04/2014 16:55:31     com.apple.launchd.peruser.501[117]     (com.akamai.client.plist[4565]) Exited with exit code: 115/04/2014 16:55:31     com.apple.launchd.peruser.501[117]     (com.akamai.client.plist) Throttling respawn: Will start in 10 seconds15/04/2014 16:55:41     com.apple.launchd.peruser.501[117]     (com.akamai.single-user-client[4566]) Bug: launchd_core_logic.c:4139 (24498):1315/04/2014 16:55:41     com.apple.launchd.peruser.501[117]     (com.akamai.single-user-client[4566]) posix_spawn("/Users/seancranny/Applications/Akamai/netsession_mac", ...): No such file or directory15/04/2014 16:55:41     com.apple.launchd.peruser.501[117]     (com.akamai.single-user-client[4566]) Exited with exit code: 115/04/2014 16:55:41     com.apple.launchd.peruser.501[117]     (com.akamai.single-user-client) Throttling respawn: Will start in 10 seconds15/04/2014 16:55:41     com.apple.launchd.peruser.501[117]     (com.akamai.client.plist[4567]) Bug: launchd_core_logic.c:4139 (24498):1315/04/2014 16:55:41     com.apple.launchd.peruser.501[117]     (com.akamai.client.plist[4567]) posix_spawn("/Applications/Akamai/loader.pl", ...): No such file or directory15/04/2014 16:55:41     com.apple.launchd.peruser.501[117]     (com.akamai.client.plist[4567]) Exited with exit code: 115/04/2014 16:55:41     com.apple.launchd.peruser.501[117]     (com.akamai.client.plist) Throttling respawn: Will start in 10 seconds15/04/2014 16:55:51     com.apple.launchd.peruser.501[117]     (com.akamai.single-user-client[4568]) Bug: launchd_core_logic.c:4139 (24498):1315/04/2014 16:55:51     com.apple.launchd.peruser.501[117]     (com.akamai.single-user-client[4568]) posix_spawn("/Users/seancranny/Applications/Akamai/netsession_mac", ...): No such file or directory15/04/2014 16:55:51     com.apple.launchd.peruser.501[117]     (com.akamai.single-user-client[4568]) Exited with exit code: 115/04/2014 16:55:51     com.apple.launchd.peruser.501[117]     (com.akamai.single-user-client) Throttling respawn: Will start in 10 seconds15/04/2014 16:55:51     com.apple.launchd.peruser.501[117]     (com.akamai.client.plist[4569]) Bug: launchd_core_logic.c:4139 (24498):1315/04/2014 16:55:51     com.apple.launchd.peruser.501[117]     (com.akamai.client.plist[4569]) posix_spawn("/Applications/Akamai/loader.pl", ...): No such file or directory15/04/2014 16:55:51     com.apple.launchd.peruser.501[117]     (com.akamai.client.plist[4569]) Exited with exit code: 115/04/2014 16:55:51     com.apple.launchd.peruser.501[117]     (com.akamai.client.plist) Throttling respawn: Will start in 10 seconds15/04/2014 16:56:01     com.apple.launchd.peruser.501[117]     (com.akamai.single-user-client[4570]) Bug: launchd_core_logic.c:4139 (24498):1315/04/2014 16:56:01     com.apple.launchd.peruser.501[117]     (com.akamai.single-user-client[4570]) posix_spawn("/Users/seancranny/Applications/Akamai/netsession_mac", ...): No such file or directory15/04/2014 16:56:01     com.apple.launchd.peruser.501[117]     (com.akamai.single-user-client[4570]) Exited with exit code: 115/04/2014 16:56:01     com.apple.launchd.peruser.501[117]     (com.akamai.single-user-client) Throttling respawn: Will start in 10 seconds15/04/2014 16:56:01     com.apple.launchd.peruser.501[117]     (com.akamai.client.plist[4571]) Bug: launchd_core_logic.c:4139 (24498):1315/04/2014 16:56:01     com.apple.launchd.peruser.501[117]     (com.akamai.client.plist[4571]) posix_spawn("/Applications/Akamai/loader.pl", ...): No such file or directory15/04/2014 16:56:01     com.apple.launchd.peruser.501[117]     (com.akamai.client.plist[4571]) Exited with exit code: 115/04/2014 16:56:01     com.apple.launchd.peruser.501[117]     (com.akamai.client.plist) Throttling respawn: Will start in 10 seconds15/04/2014 16:56:11     com.apple.launchd.peruser.501[117]     (com.akamai.single-user-client[4572]) Bug: launchd_core_logic.c:4139 (24498):1315/04/2014 16:56:11     com.apple.launchd.peruser.501[117]     (com.akamai.single-user-client[4572]) posix_spawn("/Users/seancranny/Applications/Akamai/netsession_mac", ...): No such file or directory15/04/2014 16:56:11     com.apple.launchd.peruser.501[117]     (com.akamai.single-user-client[4572]) Exited with exit code: 115/04/2014 16:56:11     com.apple.launchd.peruser.501[117]     (com.akamai.single-user-client) Throttling respawn: Will start in 10 seconds15/04/2014 16:56:11     com.apple.launchd.peruser.501[117]     (com.akamai.client.plist[4573]) Bug: launchd_core_logic.c:4139 (24498):1315/04/2014 16:56:11     com.apple.launchd.peruser.501[117]     (com.akamai.client.plist[4573]) posix_spawn("/Applications/Akamai/loader.pl", ...): No such file or directory15/04/2014 16:56:11     com.apple.launchd.peruser.501[117]     (com.akamai.client.plist[4573]) Exited with exit code: 115/04/2014 16:56:11     com.apple.launchd.peruser.501[117]     (com.akamai.client.plist) Throttling respawn: Will start in 10 seconds15/04/2014 16:56:21     com.apple.launchd.peruser.501[117]     (com.akamai.single-user-client[4574]) Bug: launchd_core_logic.c:4139 (24498):1315/04/2014 16:56:21     com.apple.launchd.peruser.501[117]     (com.akamai.single-user-client[4574]) posix_spawn("/Users/seancranny/Applications/Akamai/netsession_mac", ...): No such file or directory15/04/2014 16:56:21     com.apple.launchd.peruser.501[117]     (com.akamai.single-user-client[4574]) Exited with exit code: 115/04/2014 16:56:21     com.apple.launchd.peruser.501[117]     (com.akamai.single-user-client) Throttling respawn: Will start in 10 seconds15/04/2014 16:56:21     com.apple.launchd.peruser.501[117]     (com.akamai.client.plist[4575]) Bug: launchd_core_logic.c:4139 (24498):1315/04/2014 16:56:21     com.apple.launchd.peruser.501[117]     (com.akamai.client.plist[4575]) posix_spawn("/Applications/Akamai/loader.pl", ...): No such file or directory15/04/2014 16:56:21     com.apple.launchd.peruser.501[117]     (com.akamai.client.plist[4575]) Exited with exit code: 115/04/2014 16:56:21     com.apple.launchd.peruser.501[117]     (com.akamai.client.plist) Throttling respawn: Will start in 10 seconds15/04/2014 16:56:31     com.apple.launchd.peruser.501[117]     (com.akamai.single-user-client[4576]) Bug: launchd_core_logic.c:4139 (24498):1315/04/2014 16:56:31     com.apple.launchd.peruser.501[117]     (com.akamai.single-user-client[4576]) posix_spawn("/Users/seancranny/Applications/Akamai/netsession_mac", ...): No such file or directory15/04/2014 16:56:31     com.apple.launchd.peruser.501[117]     (com.akamai.single-user-client[4576]) Exited with exit code: 115/04/2014 16:56:31     com.apple.launchd.peruser.501[117]     (com.akamai.single-user-client) Throttling respawn: Will start in 10 seconds15/04/2014 16:56:31     com.apple.launchd.peruser.501[117]     (com.akamai.client.plist[4577]) Bug: launchd_core_logic.c:4139 (24498):1315/04/2014 16:56:31     com.apple.launchd.peruser.501[117]     (com.akamai.client.plist[4577]) posix_spawn("/Applications/Akamai/loader.pl", ...): No such file or directory15/04/2014 16:56:31     com.apple.launchd.peruser.501[117]     (com.akamai.client.plist[4577]) Exited with exit code: 115/04/2014 16:56:31     com.apple.launchd.peruser.501[117]     (com.akamai.client.plist) Throttling respawn: Will start in 10 seconds15/04/2014 16:56:41     com.apple.launchd.peruser.501[117]     (com.akamai.single-user-client[4578]) Bug: launchd_core_logic.c:4139 (24498):1315/04/2014 16:56:41     com.apple.launchd.peruser.501[117]     (com.akamai.single-user-client[4578]) posix_spawn("/Users/seancranny/Applications/Akamai/netsession_mac", ...): No such file or directory15/04/2014 16:56:41     com.apple.launchd.peruser.501[117]     (com.akamai.single-user-client[4578]) Exited with exit code: 115/04/2014 16:56:41     com.apple.launchd.peruser.501[117]     (com.akamai.single-user-client) Throttling respawn: Will start in 10 seconds15/04/2014 16:56:41     com.apple.launchd.peruser.501[117]     (com.akamai.client.plist[4579]) Bug: launchd_core_logic.c:4139 (24498):1315/04/2014 16:56:41     com.apple.launchd.peruser.501[117]     (com.akamai.client.plist[4579]) posix_spawn("/Applications/Akamai/loader.pl", ...): No such file or directory15/04/2014 16:56:41     com.apple.launchd.peruser.501[117]     (com.akamai.client.plist[4579]) Exited with exit code: 115/04/2014 16:56:41     com.apple.launchd.peruser.501[117]     (com.akamai.client.plist) Throttling respawn: Will start in 10 seconds15/04/2014 16:56:50     .com.ccpgames.eveonline     An exception has occurred. It has been logged in the log server as exception #6115/04/2014 16:56:51     com.apple.launchd.peruser.501[117]     (com.akamai.single-user-client[4580]) Bug: launchd_core_logic.c:4139 (24498):1315/04/2014 16:56:51     com.apple.launchd.peruser.501[117]     (com.akamai.single-user-client[4580]) posix_spawn("/Users/seancranny/Applications/Akamai/netsession_mac", ...): No such file or directory15/04/2014 16:56:51     com.apple.launchd.peruser.501[117]     (com.akamai.single-user-client[4580]) Exited with exit code: 115/04/2014 16:56:51     com.apple.launchd.peruser.501[117]     (com.akamai.single-user-client) Throttling respawn: Will start in 10 seconds15/04/2014 16:56:51     com.apple.launchd.peruser.501[117]     (com.akamai.client.plist[4581]) Bug: launchd_core_logic.c:4139 (24498):1315/04/2014 16:56:51     com.apple.launchd.peruser.501[117]     (com.akamai.client.plist[4581]) posix_spawn("/Applications/Akamai/loader.pl", ...): No such file or directory15/04/2014 16:56:51     com.apple.launchd.peruser.501[117]     (com.akamai.client.plist[4581]) Exited with exit code: 115/04/2014 16:56:51     com.apple.launchd.peruser.501[117]     (com.akamai.client.plist) Throttling respawn: Will start in 10 seconds15/04/2014 16:57:01     com.apple.launchd.peruser.501[117]     (com.akamai.single-user-client[4582]) Bug: launchd_core_logic.c:4139 (24498):1315/04/2014 16:57:01     com.apple.launchd.peruser.501[117]     (com.akamai.single-user-client[4582]) posix_spawn("/Users/seancranny/Applications/Akamai/netsession_mac", ...): No such file or directory15/04/2014 16:57:01     com.apple.launchd.peruser.501[117]     (com.akamai.single-user-client[4582]) Exited with exit code: 115/04/2014 16:57:01     com.apple.launchd.peruser.501[117]     (com.akamai.single-user-client) Throttling respawn: Will start in 10 seconds15/04/2014 16:57:01     com.apple.launchd.peruser.501[117]     (com.akamai.client.plist[4583]) Bug: launchd_core_logic.c:4139 (24498):1315/04/2014 16:57:01     com.apple.launchd.peruser.501[117]     (com.akamai.client.plist[4583]) posix_spawn("/Applications/Akamai/loader.pl", ...): No such file or directory15/04/2014 16:57:01     com.apple.launchd.peruser.501[117]     (com.akamai.client.plist[4583]) Exited with exit code: 115/04/2014 16:57:01     com.apple.launchd.peruser.501[117]     (com.akamai.client.plist) Throttling respawn: Will start in 10 seconds15/04/2014 16:57:11     com.apple.launchd.peruser.501[117]     (com.akamai.single-user-client[4584]) Bug: launchd_core_logic.c:4139 (24498):1315/04/2014 16:57:11     com.apple.launchd.peruser.501[117]     (com.akamai.single-user-client[4584]) posix_spawn("/Users/seancranny/Applications/Akamai/netsession_mac", ...): No such file or directory15/04/2014 16:57:11     com.apple.launchd.peruser.501[117]     (com.akamai.single-user-client[4584]) Exited with exit code: 115/04/2014 16:57:11     com.apple.launchd.peruser.501[117]     (com.akamai.single-user-client) Throttling respawn: Will start in 10 seconds15/04/2014 16:57:11     com.apple.launchd.peruser.501[117]     (com.akamai.client.plist[4585]) Bug: launchd_core_logic.c:4139 (24498):1315/04/2014 16:57:11     com.apple.launchd.peruser.501[117]     (com.akamai.client.plist[4585]) posix_spawn("/Applications/Akamai/loader.pl", ...): No such file or directory15/04/2014 16:57:11     com.apple.launchd.peruser.501[117]     (com.akamai.client.plist[4585]) Exited with exit code: 115/04/2014 16:57:11     com.apple.launchd.peruser.501[117]     (com.akamai.client.plist) Throttling respawn: Will start in 10 seconds15/04/2014 16:57:21     com.apple.launchd.peruser.501[117]     (com.akamai.single-user-client[4586]) Bug: launchd_core_logic.c:4139 (24498):1315/04/2014 16:57:21     com.apple.launchd.peruser.501[117]     (com.akamai.single-user-client[4586]) posix_spawn("/Users/seancranny/Applications/Akamai/netsession_mac", ...): No such file or directory15/04/2014 16:57:21     com.apple.launchd.peruser.501[117]     (com.akamai.single-user-client[4586]) Exited with exit code: 115/04/2014 16:57:21     com.apple.launchd.peruser.501[117]     (com.akamai.single-user-client) Throttling respawn: Will start in 10 seconds15/04/2014 16:57:21     com.apple.launchd.peruser.501[117]     (com.akamai.client.plist[4587]) Bug: launchd_core_logic.c:4139 (24498):1315/04/2014 16:57:21     com.apple.launchd.peruser.501[117]     (com.akamai.client.plist[4587]) posix_spawn("/Applications/Akamai/loader.pl", ...): No such file or directory15/04/2014 16:57:21     com.apple.launchd.peruser.501[117]     (com.akamai.client.plist[4587]) Exited with exit code: 115/04/2014 16:57:21     com.apple.launchd.peruser.501[117]     (com.akamai.client.plist) Throttling respawn: Will start in 10 seconds15/04/2014 16:57:31     com.apple.launchd.peruser.501[117]     (com.akamai.single-user-client[4588]) Bug: launchd_core_logic.c:4139 (24498):1315/04/2014 16:57:31     com.apple.launchd.peruser.501[117]     (com.akamai.single-user-client[4588]) posix_spawn("/Users/seancranny/Applications/Akamai/netsession_mac", ...): No such file or directory15/04/2014 16:57:31     com.apple.launchd.peruser.501[117]     (com.akamai.single-user-client[4588]) Exited with exit code: 115/04/2014 16:57:31     com.apple.launchd.peruser.501[117]     (com.akamai.single-user-client) Throttling respawn: Will start in 10 seconds15/04/2014 16:57:31     com.apple.launchd.peruser.501[117]     (com.akamai.client.plist[4589]) Bug: launchd_core_logic.c:4139 (24498):1315/04/2014 16:57:31     com.apple.launchd.peruser.501[117]     (com.akamai.client.plist[4589]) posix_spawn("/Applications/Akamai/loader.pl", ...): No such file or directory15/04/2014 16:57:31     com.apple.launchd.peruser.501[117]     (com.akamai.client.plist[4589]) Exited with exit code: 115/04/2014 16:57:31     com.apple.launchd.peruser.501[117]     (com.akamai.client.plist) Throttling respawn: Will start in 10 seconds15/04/2014 16:57:41     com.apple.launchd.peruser.501[117]     (com.akamai.single-user-client[4590]) Bug: launchd_core_logic.c:4139 (24498):1315/04/2014 16:57:41     com.apple.launchd.peruser.501[117]     (com.akamai.single-user-client[4590]) posix_spawn("/Users/seancranny/Applications/Akamai/netsession_mac", ...): No such file or directory15/04/2014 16:57:41     com.apple.launchd.peruser.501[117]     (com.akamai.single-user-client[4590]) Exited with exit code: 115/04/2014 16:57:41     com.apple.launchd.peruser.501[117]     (com.akamai.single-user-client) Throttling respawn: Will start in 10 seconds15/04/2014 16:57:41     com.apple.launchd.peruser.501[117]     (com.akamai.client.plist[4591]) Bug: launchd_core_logic.c:4139 (24498):1315/04/2014 16:57:41     com.apple.launchd.peruser.501[117]     (com.akamai.client.plist[4591]) posix_spawn("/Applications/Akamai/loader.pl", ...): No such file or directory15/04/2014 16:57:41     com.apple.launchd.peruser.501[117]     (com.akamai.client.plist[4591]) Exited with exit code: 115/04/2014 16:57:41     com.apple.launchd.peruser.501[117]     (com.akamai.client.plist) Throttling respawn: Will start in 10 seconds15/04/2014 16:57:51     com.apple.launchd.peruser.501[117]     (com.akamai.single-user-client[4594]) Bug: launchd_core_logic.c:4139 (24498):1315/04/2014 16:57:51     com.apple.launchd.peruser.501[117]     (com.akamai.single-user-client[4594]) posix_spawn("/Users/seancranny/Applications/Akamai/netsession_mac", ...): No such file or directory15/04/2014 16:57:51     com.apple.launchd.peruser.501[117]     (com.akamai.single-user-client[4594]) Exited with exit code: 115/04/2014 16:57:51     com.apple.launchd.peruser.501[117]     (com.akamai.single-user-client) Throttling respawn: Will start in 10 seconds15/04/2014 16:57:51     com.apple.launchd.peruser.501[117]     (com.akamai.client.plist[4595]) Bug: launchd_core_logic.c:4139 (24498):1315/04/2014 16:57:51     com.apple.launchd.peruser.501[117]     (com.akamai.client.plist[4595]) posix_spawn("/Applications/Akamai/loader.pl", ...): No such file or directory15/04/2014 16:57:51     com.apple.launchd.peruser.501[117]     (com.akamai.client.plist[4595]) Exited with exit code: 115/04/2014 16:57:51     com.apple.launchd.peruser.501[117]     (com.akamai.client.plist) Throttling respawn: Will start in 10 seconds15/04/2014 16:58:01     com.apple.launchd.peruser.501[117]     (com.akamai.single-user-client[4596]) Bug: launchd_core_logic.c:4139 (24498):1315/04/2014 16:58:01     com.apple.launchd.peruser.501[117]     (com.akamai.single-user-client[4596]) posix_spawn("/Users/seancranny/Applications/Akamai/netsession_mac", ...): No such file or directory15/04/2014 16:58:01     com.apple.launchd.peruser.501[117]     (com.akamai.single-user-client[4596]) Exited with exit code: 115/04/2014 16:58:01     com.apple.launchd.peruser.501[117]     (com.akamai.single-user-client) Throttling respawn: Will start in 10 seconds15/04/2014 16:58:01     com.apple.launchd.peruser.501[117]     (com.akamai.client.plist[4597]) Bug: launchd_core_logic.c:4139 (24498):1315/04/2014 16:58:01     com.apple.launchd.peruser.501[117]     (com.akamai.client.plist[4597]) posix_spawn("/Applications/Akamai/loader.pl", ...): No such file or directory15/04/2014 16:58:01     com.apple.launchd.peruser.501[117]     (com.akamai.client.plist[4597]) Exited with exit code: 115/04/2014 16:58:01     com.apple.launchd.peruser.501[117]     (com.akamai.client.plist) Throttling respawn: Will start in 10 seconds15/04/2014 16:58:11     com.apple.launchd.peruser.501[117]     (com.akamai.single-user-client[4598]) Bug: launchd_core_logic.c:4139 (24498):1315/04/2014 16:58:11     com.apple.launchd.peruser.501[117]     (com.akamai.single-user-client[4598]) posix_spawn("/Users/seancranny/Applications/Akamai/netsession_mac", ...): No such file or directory15/04/2014 16:58:11     com.apple.launchd.peruser.501[117]     (com.akamai.single-user-client[4598]) Exited with exit code: 115/04/2014 16:58:11     com.apple.launchd.peruser.501[117]     (com.akamai.single-user-client) Throttling respawn: Will start in 10 seconds15/04/2014 16:58:11     com.apple.launchd.peruser.501[117]     (com.akamai.client.plist[4599]) Bug: launchd_core_logic.c:4139 (24498):1315/04/2014 16:58:11     com.apple.launchd.peruser.501[117]     (com.akamai.client.plist[4599]) posix_spawn("/Applications/Akamai/loader.pl", ...): No such file or directory15/04/2014 16:58:11     com.apple.launchd.peruser.501[117]     (com.akamai.client.plist[4599]) Exited with exit code: 115/04/2014 16:58:11     com.apple.launchd.peruser.501[117]     (com.akamai.client.plist) Throttling respawn: Will start in 10 seconds15/04/2014 16:58:21     com.apple.launchd.peruser.501[117]     (com.akamai.single-user-client[4600]) Bug: launchd_core_logic.c:4139 (24498):1315/04/2014 16:58:21     com.apple.launchd.peruser.501[117]     (com.akamai.single-user-client[4600]) posix_spawn("/Users/seancranny/Applications/Akamai/netsession_mac", ...): No such file or directory15/04/2014 16:58:21     com.apple.launchd.peruser.501[117]     (com.akamai.single-user-client[4600]) Exited with exit code: 115/04/2014 16:58:21     com.apple.launchd.peruser.501[117]     (com.akamai.single-user-client) Throttling respawn: Will start in 10 seconds15/04/2014 16:58:21     com.apple.launchd.peruser.501[117]     (com.akamai.client.plist[4601]) Bug: launchd_core_logic.c:4139 (24498):1315/04/2014 16:58:21     com.apple.launchd.peruser.501[117]     (com.akamai.client.plist[4601]) posix_spawn("/Applications/Akamai/loader.pl", ...): No such file or directory15/04/2014 16:58:21     com.apple.launchd.peruser.501[117]     (com.akamai.client.plist[4601]) Exited with exit code: 115/04/2014 16:58:21     com.apple.launchd.peruser.501[117]     (com.akamai.client.plist) Throttling respawn: Will start in 10 seconds15/04/2014 16:58:31     com.apple.launchd.peruser.501[117]     (com.akamai.single-user-client[4602]) Bug: launchd_core_logic.c:4139 (24498):1315/04/2014 16:58:31     com.apple.launchd.peruser.501[117]     (com.akamai.single-user-client[4602]) posix_spawn("/Users/seancranny/Applications/Akamai/netsession_mac", ...): No such file or directory15/04/2014 16:58:31     com.apple.launchd.peruser.501[117]     (com.akamai.single-user-client[4602]) Exited with exit code: 115/04/2014 16:58:31     com.apple.launchd.peruser.501[117]     (com.akamai.single-user-client) Throttling respawn: Will start in 10 seconds15/04/2014 16:58:31     com.apple.launchd.peruser.501[117]     (com.akamai.client.plist[4603]) Bug: launchd_core_logic.c:4139 (24498):1315/04/2014 16:58:31     com.apple.launchd.peruser.501[117]     (com.akamai.client.plist[4603]) posix_spawn("/Applications/Akamai/loader.pl", ...): No such file or directory15/04/2014 16:58:31     com.apple.launchd.peruser.501[117]     (com.akamai.client.plist[4603]) Exited with exit code: 115/04/2014 16:58:31     com.apple.launchd.peruser.501[117]     (com.akamai.client.plist) Throttling respawn: Will start in 10 seconds15/04/2014 16:58:41     com.apple.launchd.peruser.501[117]     (com.akamai.single-user-client[4604]) Bug: launchd_core_logic.c:4139 (24498):1315/04/2014 16:58:41     com.apple.launchd.peruser.501[117]     (com.akamai.single-user-client[4604]) posix_spawn("/Users/seancranny/Applications/Akamai/netsession_mac", ...): No such file or directory15/04/2014 16:58:41     com.apple.launchd.peruser.501[117]     (com.akamai.single-user-client[4604]) Exited with exit code: 115/04/2014 16:58:41     com.apple.launchd.peruser.501[117]     (com.akamai.single-user-client) Throttling respawn: Will start in 10 seconds15/04/2014 16:58:41     com.apple.launchd.peruser.501[117]     (com.akamai.client.plist[4605]) Bug: launchd_core_logic.c:4139 (24498):1315/04/2014 16:58:41     com.apple.launchd.peruser.501[117]     (com.akamai.client.plist[4605]) posix_spawn("/Applications/Akamai/loader.pl", ...): No such file or directory15/04/2014 16:58:41     com.apple.launchd.peruser.501[117]     (com.akamai.client.plist[4605]) Exited with exit code: 115/04/2014 16:58:41     com.apple.launchd.peruser.501[117]     (com.akamai.client.plist) Throttling respawn: Will start in 10 seconds15/04/2014 16:58:51     com.apple.launchd.peruser.501[117]     (com.akamai.single-user-client[4606]) Bug: launchd_core_logic.c:4139 (24498):1315/04/2014 16:58:51     com.apple.launchd.peruser.501[117]     (com.akamai.single-user-client[4606]) posix_spawn("/Users/seancranny/Applications/Akamai/netsession_mac", ...): No such file or directory15/04/2014 16:58:51     com.apple.launchd.peruser.501[117]     (com.akamai.single-user-client[4606]) Exited with exit code: 115/04/2014 16:58:51     com.apple.launchd.peruser.501[117]     (com.akamai.single-user-client) Throttling respawn: Will start in 10 seconds15/04/2014 16:58:51     com.apple.launchd.peruser.501[117]     (com.akamai.client.plist[4607]) Bug: launchd_core_logic.c:4139 (24498):1315/04/2014 16:58:51     com.apple.launchd.peruser.501[117]     (com.akamai.client.plist[4607]) posix_spawn("/Applications/Akamai/loader.pl", ...): No such file or directory15/04/2014 16:58:51     com.apple.launchd.peruser.501[117]     (com.akamai.client.plist[4607]) Exited with exit code: 115/04/2014 16:58:51     com.apple.launchd.peruser.501[117]     (com.akamai.client.plist) Throttling respawn: Will start in 10 seconds15/04/2014 16:59:01     .com.ccpgames.eveonline     An exception has occurred. It has been logged in the log server as exception #6215/04/2014 16:59:01     com.apple.launchd.peruser.501[117]     (com.akamai.single-user-client[4608]) Bug: launchd_core_logic.c:4139 (24498):1315/04/2014 16:59:01     com.apple.launchd.peruser.501[117]     (com.akamai.single-user-client[4608]) posix_spawn("/Users/seancranny/Applications/Akamai/netsession_mac", ...): No such file or directory
Sean 'Rampton' CrannyAudio EngineerPartner: Boyle Cranny McCarron, UK
Date: Tue, 15 Apr 2014 09:43:17 -0700
From: [email protected]
To: [email protected]
Subject: Where do I find Akamai to download? I have accidentally erased it from my MacBook Pro! (doh!)
    Re: Where do I find Akamai to download? I have accidentally erased it from my MacBook Pro! (doh!)
    created by Test Screen Name in Adobe Reader - View the full discussion
Are these PDF files you are trying to open in the Safari browser? Or something else?
Can you give the full text of some of the console messages (copy/paste)?
     Please note that the Adobe Forums do not accept email attachments. If you want to embed a screen image in your message please visit the thread in the forum to embed the image at http://forums.adobe.com/message/6300567#6300567
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           Start a new discussion in Adobe Reader at Adobe Community
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I live in Canada. Each time I travel to the US, I lose all calendar entries. I have to erase all data, then restore from an iCloud backup. Tedious. iPhone 4, iOS 7.1, sync set to all events. Any suggestions?

I live in Canada. Each time I travel to the US, I lose all calendar entries. I have to erase all data, then restore from an iCloud backup. Tedious. iPhone 4, iOS 7.1, sync set to all events. I only use the default calendar. Do I have an incorrect setting?

I did find another point worth mentioning.
I use my iPhone 4 with a corporate Exchange email account. I had deleted the account from my phone just before I did this backup/restore process...and I thought my battery drain was much, much better (if not outright fixed).
Later in the day, after seeing my battery life improve to near-new behavior, I re-added my Exchange mail account. Considering I have 1 yahoo account and 3 gmail accounts, the Exchange account adds a 5th email account.
What happened? Battery drain back to "worst case". Removing or re-adding the Exchange account is like toggling between decent and terrible drain conditions.
Bottom line is that I re-added a couple dozen applications and battery life didn't change. By far, the Exchange account drains the battery worse than any other app and setting. This account must be polling very frequently and since people tend to send very large file attachments to that account, perhaps those effect the battery drain even though I have the account set to not download attachments.
Anyone running Microsoft Exchange might be able to confirm what I see? If so I can open an enterprise ticket with Microsoft and bug them on this issue.

Will upgrading my OS erase files?

Will upgrading my OS erase files?

No manner of installing an OS will erase any files.
However, you have two options with an new OS installation.
1) A simple install "upgrades" your system, by replacing any part of the OS that is new and leaves many older files (especially any 3rd party extensions and add-ons) installed where they were originally placed. Some applications that are unable to run may be placed into a special folder. The risk here is that the older stuff may keep the new OS from performing properly or as efficiently as designed. It would be up to you to find those things and update or weed out what seems to be hurting performance.
2) A clean install will wholly replace your old OS installation and everything will be completely and safely working the way Apple designed the OS to operate. The old OS will be stored away into another folder called something like "Previous Operating System." The downside here is that you will probably lose many of your previous settings you liked (like your desktop pictures, etc., anything you customized over the use of your iMac) and you will have to reset those things. And you will have to reinstall every non-Apple application, printer and/or scanner drivers, etc. that you desire to use with your iMac. One advantage may be that you can see if the new OS performs for you well, and then as you install new non-Apple stuff, if anything starts to go wonky, you will have a good clue what might be the culprit.
Hope this helps.

Erasing files... starting up program programs on startup, stuff

Hi y`all, i have a few questions about lingo scripts, are
there anyway to erase files from a hd, and how can i startup the
exefile when windows starts? can i be done?
thx/me

Sure, if you are running from a projector, then you can use
BuddyAPI or
fileXtra4 to delete any file on the user's hard drive.
If you put an alias to the projector in the startup items
folder, then
the projector will run at startup. You can use BuddyAPI to
place that
alias for you.
Planning on doing some damage to someone's computer?
Rob
Rob Dillon
Adobe Community Expert
http://www.ddg-designs.com
412-243-9119
http://www.macromedia.com/software/trial/

HT1420 Can't sync my ipod with my new computer without it prompting me to erase files on my ipod

Everytime I try to connect my ipod to my new computer with the usb cable, it says this ipod is already synced to another computer and asks if I want to erase files already on my ipod or play songs authorized for this computer. I have a lot of music on my ipod that isn't in my itunes library, and I don't want to lose those songs. I there anyway to unsync my old computer without having to turn it back on? It crashed on me a while back and can't be used anymore..

Yes, it will. You need to move your iTunes folder from your old computer to the new computer. You will find it in the /Home/Music/ folder. Copy the entire iTunes folder to an external drive then restore it on the new computer to the same location (overwrite any existing iTunes folder there.) iTunes will now find your old library in the expected location.
If you migrate your old Home folder to the new computer then this will assure that everything continues working as it was on the old computer.

My 2009 iMac gets stuck on the grey Apple logo when booting up. It boots correctly when in safe mode. I have tried erasing the HD and re-installing from a USB installer. It says the install is complete, but after restarting it gets stuck on the Apple log

My late 2009 27" iMac gets stuck on the grey Apple logo when booting up. It boots correctly when in safe mode. I have tried erasing the HD and re-installing from a USB installer. It says the install is complete, but after restarting it gets stuck on the Apple logo again. This could possibly be an HD failure, but then why does Safe Mode still work and the USB install not work? Any ideas?

1. This procedure is a diagnostic test. It changes nothing, for better or worse, and therefore will not, in itself, solve the problem. But with the aid of the test results, the solution may take a few minutes, instead of hours or days.
Don't be put off merely by the seeming complexity of these instructions. The process is much less complicated than the description. You do harder tasks with the computer all the time.
2. If you don't already have a current backup, back up all data before doing anything else. The backup is necessary on general principle, not because of anything in the test procedure. Backup is always a must, and when you're having any kind of trouble with the computer, you may be at higher than usual risk of losing data, whether you follow these instructions or not.
There are ways to back up a computer that isn't fully functional. Ask if you need guidance.
3. Below are instructions to run a UNIX shell script, a type of program. All it does is to collect information about the state of the computer. That information goes nowhere unless you choose to share it. However, you should be cautious about running any kind of program (not just a shell script) at the behest of a stranger. If you have doubts, search this site for other discussions in which this procedure has been followed without any report of ill effects. If you can't satisfy yourself that the instructions are safe, don't follow them. Ask for other options.
Here's a summary of what you need to do, if you choose to proceed:
☞ Copy a line of text in this window to the Clipboard.
☞ Paste into the window of another application.
☞ Wait for the test to run. It usually takes a few minutes.
☞ Paste the results, which will have been copied automatically, back into a reply on this page.
The sequence is: copy, paste, wait, paste again. You don't need to copy a second time. Details follow.
4. You may have started the computer in "safe" mode. Preferably, these steps should be taken in “normal” mode, under the conditions in which the problem is reproduced. If the system is now in safe mode and works well enough in normal mode to run the test, restart as usual. If you can only test in safe mode, do that.
5. If you have more than one user, and the one affected by the problem is not an administrator, then please run the test twice: once while logged in as the affected user, and once as an administrator. The results may be different. The user that is created automatically on a new computer when you start it for the first time is an administrator. If you can't log in as an administrator, test as the affected user. Most personal Macs have only one user, and in that case this section doesn’t apply. Don't log in as root.
6. The script is a single long line, all of which must be selected. You can accomplish this easily by triple-clicking anywhere in the line. The whole line will highlight, though you may not see all of it in the browser window, and you can then copy it. If you try to select the line by dragging across the part you can see, you won't get all of it.
Triple-click anywhere in the line of text below on this page to select it:
PATH=/usr/bin:/bin:/usr/sbin:/sbin:/usr/libexec;clear;cd;p=(Software Hardware Memory Diagnostics Power FireWire Thunderbolt USB Fonts 51 4 1000 25 5120 KiB/s 1024 85 \\b%% 20480 1 MB/s 25000 ports 'com.autodesk.AutoCad com.evenflow.dropbox com.google.GoogleDrive' DYLD_INSERT_LIBRARIES\ DYLD_LIBRARY_PATH -86 ` route -n get default|awk '/e:/{print $2}' ` 25 N\\/A down up 102400 25600 recvfrom sendto CFBundleIdentifier 25 25 25 1000 MB );N5=${#p[@]};p[N5]=` networksetup -listnetworkserviceorder|awk ' NR>1 { sub(/^$[0-9]+$ /,"");n=$0;getline;} $NF=="'${p[26]}')" { sub(/.$/,"",$NF);print n;exit;} ' `;f=('\n%s: %s\n' '\n%s\n\n%s\n' '\nRAM details\n%s\n' %s\ %s '%s\n\t(%s)\n' );S0() { echo ' { q=$NF+0;$NF="";u=$(NF-1);$(NF-1)="";gsub(/^ +| +$/,"");if(q>='${p[$1]}') printf("%s (UID %s) is using %s '${p[$2]}'",$0,u,q);} ';};s=(' /^ *$|CSConfigDot/d;s/^ */ /;s/[-0-9A-Fa-f]{22,}/UUID/g;s/(ochat)\.[^.]+(\..+)/\1\2/;/Shared/!s/\/Users\/[^/]+/~/g ' ' s/^ +//;5p;6p;8p;12p;' ' {sub(/^ +/,"")};NR==6;NR==13&&$2<'${p[10]} ' 1s/://;3,6d;/[my].+:/d;s/^ {4}//;H;${ g;s/\n$//;/s: [^EO]|x([^08]|02[^F]|8[^0])/p;} ' ' 5h;6{ H;g;/P/!p;} ' ' ($1~/^Cy/&&$3>'${p[11]}')||($1~/^Cond/&&$2!~/^N/) ' ' /:$/{ N;/:.+:/d;s/ *://;b0'$'\n'' };/^ *(V.+ [0N]|Man).+ /{ s/ 0x.... //;s/[()]//g;s/(.+: )(.+)/ (\2)/;H;};$b0'$'\n'' d;:0'$'\n'' x;s/\n\n//;/Apple[ ,]|Intel|SMSC/d;s/\n.*//;/\)$/p;' ' s/^.*C/C/;H;${ g;/No th|pms/!p;} ' '/= [^GO]/p' '{$1=""};1' ' /Of/!{ s/^.+is |\.//g;p;} ' ' $0&&!/ / { n++;print;} END { if(n<200) print "com.apple.";} ' ' $3~/[0-9]:[0-9]{2}$/ { gsub(/:[0-9:a-f]{14}/,"");} { print|"tail -n'${p[12]}'";} ' ' NR==2&&$4<='${p[13]}' { print $4;} ' ' END { $2/=256;if($2>='${p[15]}') print int($2) } ' ' NR!=13{next};{sub(/[+-]$/,"",$NF)};'"`S0 21 22`" 'NR!=2{next}'"`S0 37 17`" ' NR!=5||$8!~/[RW]/{next};{ $(NF-1)=$1;$NF=int($NF/10000000);for(i=1;i<=3;i++){$i="";$(NF-1-i)="";};};'"`S0 19 20`" 's:^:/:p' '/\.kext\/(Contents\/)?Info\.plist$/p' 's/^.{52}(.+) <.+/\1/p' ' /Launch[AD].+\.plist$/ { n++;print;} END { if(n<200) print "/System/";} ' '/\.xpc\/(Contents\/)?Info\.plist$/p' ' NR>1&&!/0x|\.[0-9]+$|com\.apple\.launchctl\.(Aqua|Background|System)$/ { print $3;} ' ' /\.(framew|lproj)|\):/d;/plist:|:.+(Mach|scrip)/s/:[^:]+//p ' '/root/p' ' !/\/Contents\/.+\/Contents|Applic|Autom|Frameworks/&&/Lib.+\/Info.plist$/ { n++;print;} END { if(n<1000) print "/System/";} ' '/^\/usr\/lib\/.+dylib$/p' ' /Temp|emac/d;/(etc|Preferences)\//s/^\.\/[^/]+//p;' ' /\/(Contents\/.+\/Contents|Frameworks)\/|\.wdgt\/.+\.([bw]|plu)/d;p;' 's/\/(Contents\/)?Info.plist$//;p' ' { gsub("^| ","||kMDItem'${p[35]}'=");sub("^.."," ") };1 ' p '{print $3"\t"$1}' 's/\'$'\t''.+//p' 's/1/On/p' '/Prox.+: [^0]/p' '$2>'${p[9]}'{$2=$2-1;print}' ' BEGIN { i="'${p[26]}'";M1='${p[16]}';M2='${p[18]}';M3='${p[31]}';M4='${p[32]}';} !/^A/ { next;} /%/ { getline;if($5<M1) a="user "$2"%, system "$4"%";} /disk0/&&$4>M2 { b=$3" ops/s, "$4" blocks/s";} $2==i { if(c) { d=$3+$4+$5+$6;next;};if($4>M3||$6>M4) c=int($4/1024)" in, "int($6/1024)" out";} END { if(a) print "CPU: "a;if(b) print "I/O: "b;if(c) print "Net: "c" (KiB/s)";if(d) print "Net errors: "d" packets/s";} ' ' /r\[0\] /&&$NF!~/^1(0|72\.(1[6-9]|2[0-9]|3[0-1])|92\.168)\./ { print $NF;exit;} ' ' !/^T/ { printf "(static)";exit;} ' '/apsd|OpenD/!s/:.+//p' ' (/k:/&&$3!~/(255\.){3}0/ )||(/v6:/&&$2!~/A/ ) ' ' $1~"lR"&&$2<='${p[25]}';$1~"li"&&$3!~"wpa2";' ' BEGIN { FS=":";} { n=split($3,a,".");sub(/_2[01].+/,"",$3);print $2" "$3" "a[n]" "$1;b=b$1;} END { if(b) print("\n\t* Code injection");} ' ' NR!=4{next} {$NF/=10240} '"`S0 27 14`" ' END { if($3~/[0-9]/)print$3;} ' ' BEGIN { L='${p[36]}';} !/^[[:space:]]*(#.*)?$/ { l++;if(l<=L) f=f"\n "$0;} END { F=FILENAME;if(!F) exit;if(!f) f="\n [N/A]";"file -b "F|getline T;if(T!~/^(AS.+ (En.+ )?text$|POSIX sh.+ text ex)/) F=F" ("T")";printf("\nContents of %s\n%s\n",F,f);if(l>L) printf("\n ...and %s more line(s)\n",l-L);} ' ' /^ +[NP].+ =/h;/^( +D.+[{]|[}])/{ g;s/.+= //p;};' ' /^ +B/{ s/.+= |(-[0-9]+)?\.s.+//g;p;} ' ' END{print NR} ' ' /id: N|te: Y/{i++} END{print i} ' ' / /{$0="'"${p[28]}"'"};1;' '/ en/!s/\.//p' ' NR!=13{next};{sub(/[+-M]$/,"",$NF)};'"`S0 39 40`" ' $10~/$L/&&$9!~"localhost" { sub(/.+:/,"",$9);print $1": "$9;} ' '/^ +r/s/.+"(.+)".+/\1/p' 's/(.+\.wdgt)\/(Contents\/)?Info\.plist$/\1/p' 's/^.+\/(.+)\.wdgt$/\1/p' 's/0/Off/p' );c1=(system_profiler pmset\ -g nvram fdesetup find syslog df vm_stat sar ps sudo\ crontab sudo\ iotop top pkgutil PlistBuddy whoami cksum kextstat launchctl sudo\ launchctl crontab 'sudo defaults read' stat lsbom mdfind ' for i in ${p[24]};do ${c1[18]} ${c2[27]} $i;done;' defaults\ read scutil sudo\ dtrace sudo\ profiles sed\ -En awk /S*/*/P*/*/*/C*/*/airport networksetup mdutil sudo\ lsof test );c2=(com.apple.loginwindow\ LoginHook '-c Print /L*/P*/loginw*' '-c Print L*/P*/*loginit*' '-c Print L*/Saf*/*/E*.plist' '~ $TMPDIR.. \( -flags +sappnd,schg,uappnd,uchg -o ! -user $UID -o ! -perm -600 $' '.??* -path .Trash -prune -o -type d -name *.app -print -prune' '-c Print\ :'${p[35]}' 2>&1' '-c Print\ :Label 2>&1|head -1' '{/,}L*/{Con,Pref}* -type f ! -size 0 -name *.plist -exec plutil -s {} \;' "-f'%N: %l' Desktop L*/Keyc*" therm sysload boot-args status " -F '\$Time \$Message' -k Sender kernel -k Message Req 'Beac|caug|dead[^bl]|FAIL|fail|GPU |hfs: Ru|inval|jnl:|last value [1-9]|n Cause: -|NVDA$|pagin|proc: t|Roamed|rror|ssert|Thrott|tim(ed? ?|ing )o|WARN' -k Message Rne 'Goog|ksadm|SMC:' -o -k Sender fseventsd -k Message Req 'SL' " '-du -n DEV -n EDEV 1 10' 'acrx -o comm,ruid,%cpu' '-t1 10 1' '-f -pfc /var/db/r*/com.apple.*.{BS,Bas,Es,OSXU,Rem,up}*.bom' '{/,}L*/Lo*/Diag* -type f -regex .\*[cgh] ! -name *ag \( -exec grep -lq "^Thread c" {} \; -exec printf \* \; -o -true $ -execdir stat -f:%Sc:%N -t%F {} \;|sort -t: -k2 |tail -n'${p[38]} '-L {/{S*/,},}L*/Lau* -type f' '-L /{S*/,}L*/StartupItems -type f -exec file {} +' '-L /S*/L*/{C*/Sec*A,E}* {/,}L*/{A*d,Ca*/*/Ex,Compon,Ex,In,iTu,Keyb,Mail/B,P*P,Qu*T,Scripti,Sec,Servi,Spo,Widg}* -type f -name Info.plist' '/usr/lib -type f -name *.dylib' `awk "${s[31]}"<<<${p[23]}` "/e*/{auto,{cron,fs}tab,hosts,{[lp],sy}*.conf,pam.d,ssh{,d}_config,*.local} {,/usr/local}/etc/periodic/*/* /L*/P*{,/*}/com.a*.{Bo,sec*.ap}*t .launchd.conf" list getenv /Library/Preferences/com.apple.alf\ globalstate --proxy '-n get default' -I --dns -getdnsservers\ "${p[N5]}" -getinfo\ "${p[N5]}" -P -m\ / '' -n1 '-R -l1 -n1 -o prt -stats command,uid,prt' '--regexp --only-files --files com.apple.pkg.*|sort|uniq' -kl -l -s\ / '-R -l1 -n1 -o mem -stats command,uid,mem' -i4TCP:0-1023 com.apple.dashboard\ layer-gadgets '-d /L*/Mana*/$USER&&echo On' '-app Safari WebKitDNSPrefetchingEnabled' );N1=${#c2[@]};for j in {0..8};do c2[N1+j]=SP${p[j]}DataType;done;N2=${#c2[@]};for j in 0 1;do c2[N2+j]="-n ' syscall::'${p[33+j]}':return { @out[execname,uid]=sum(arg0) } tick-10sec { trunc(@out,1);exit(0);} '";done;l=(Restricted\ files Hidden\ apps 'Elapsed time (s)' POST Battery Safari\ extensions Bad\ plists 'High file counts' User Heat System\ load boot\ args FileVault Diagnostic\ reports Log 'Free space (MiB)' 'Swap (MiB)' Activity 'CPU per process' Login\ hook 'I/O per process' Mach\ ports kexts Daemons Agents launchd Startup\ items Admin\ access Root\ access Bundles dylibs Apps Font\ issues Inserted\ dylibs Firewall Proxies DNS TCP/IP Wi-Fi Profiles Root\ crontab User\ crontab 'Global login items' 'User login items' Spotlight Memory Listeners Widgets Parental\ Controls Prefetching );N3=${#l[@]};for i in 0 1 2;do l[N3+i]=${p[5+i]};done;N4=${#l[@]};for j in 0 1;do l[N4+j]="Current ${p[29+j]}stream data";done;A0() { id -G|grep -qw 80;v[1]=$?;((v[1]==0))&&sudo true;v[2]=$?;v[3]=`date +%s`;clear >&-;date '+Start time: %T %D%n';};for i in 0 1;do eval ' A'$((1+i))'() { v=` eval "${c1[$1]} ${c2[$2]}"|'${c1[30+i]}' "${s[$3]}" `;[[ "$v" ]];};A'$((3+i))'() { v=` while read i;do [[ "$i" ]]&&eval "${c1[$1]} ${c2[$2]}" \"$i\"|'${c1[30+i]}' "${s[$3]}";done<<<"${v[$4]}" `;[[ "$v" ]];};A'$((5+i))'() { v=` while read i;do '${c1[30+i]}' "${s[$1]}" "$i";done<<<"${v[$2]}" `;[[ "$v" ]];};';done;A7(){ v=$((`date +%s`-v[3]));};B2(){ v[$1]="$v";};for i in 0 1;do eval ' B'$i'() { v=;((v['$((i+1))']==0))||{ v=No;false;};};B'$((3+i))'() { v[$2]=`'${c1[30+i]}' "${s[$3]}"<<<"${v[$1]}"`;} ';done;B5(){ v[$1]="${v[$1]}"$'\n'"${v[$2]}";};B6() { v=` paste -d: <(printf "${v[$1]}") <(printf "${v[$2]}")|awk -F: ' {printf("'"${f[$3]}"'",$1,$2)} ' `;};B7(){ v=`grep -Fv "${v[$1]}"<<<"$v"`;};C0(){ [[ "$v" ]]&&echo "$v";};C1() { [[ "$v" ]]&&printf "${f[$1]}" "${l[$2]}" "$v";};C2() { v=`echo $v`;[[ "$v" != 0 ]]&&C1 0 $1;};C3() { v=`sed -E "$s"<<<"$v"`&&C1 1 $1;};for i in 1 2;do for j in 2 3;do eval D$i$j'(){ A'$i' $1 $2 $3; C'$j' $4;};';done;done;{ A0;A2 0 $((N1+1)) 2;C0;A1 0 $N1 1;C0;B0;C2 27;B0&&! B1&&C2 28;D12 15 37 25 8;A1 0 $((N1+2)) 3;C0;D13 0 $((N1+3)) 4 3;D23 0 $((N1+4)) 5 4;for i in 0 1 2;do D13 0 $((N1+5+i)) 6 $((N3+i));done;D13 1 10 7 9;D13 1 11 8 10;D22 2 12 9 11;D12 3 13 10 12;D23 4 19 44 13;D23 5 14 12 14;D22 6 36 13 15;D22 7 37 14 16;D23 8 15 38 17;D22 9 16 16 18;B1&&{ D22 11 17 17 20;for i in 0 1;do D22 28 $((N2+i)) 45 $((N4+i));done;};D22 12 44 54 45;D22 12 39 15 21;A1 13 40 18;B2 4;B3 4 0 19;A3 14 6 32 0;B4 0 5 11;A1 17 41 20;B7 5;C3 22;B4 4 6 21;A3 14 7 32 6;B4 0 7 11;B3 4 0 22;A3 14 6 32 0;B4 0 8 11;B5 7 8;B1&&{ A2 19 26 23;B7 7;C3 23;};A2 18 26 23;B7 7;C3 24;A2 4 20 21;B7 6;B2 9;A4 14 7 52 9;B2 10;B6 9 10 4;C3 25;D13 4 21 24 26;B4 4 12 26;B3 4 13 27;A1 4 22 29;B7 12;B2 14;A4 14 6 52 14;B2 15;B6 14 15 4;B3 0 0 30;C3 29;A1 4 23 27;B7 13;C3 30;D13 24 24 32 31;D13 25 37 32 33;A1 23 18 28;B2 16;A2 16 25 33;B7 16;B3 0 0 34;B2 21;A6 47 21&&C0;B1&&{ D13 21 0 32 19;D13 10 42 32 40;D22 29 35 46 39;};D23 14 1 48 42;D12 34 43 53 44;D22 0 $((N1+8)) 51 32;D13 4 8 41 6;D12 26 28 35 34;D13 27 29 36 35;A2 27 32 39&&{ B2 19;A2 33 33 40;B2 20;B6 19 20 3;};C2 36;D23 33 34 42 37;B1&&D23 35 45 55 46;D23 32 31 43 38;D12 36 47 32 48;D13 20 42 32 41;D13 14 2 48 43;D13 4 5 32 1;D22 4 4 50 0;D13 14 3 49 5;D12 26 48 59 49;B3 4 22 57;A1 26 46 56;B7 22;B3 0 0 58;C3 47;D23 22 9 37 7;A7;C2 2;} 2>/dev/null|pbcopy;exit 2>&-
Copy the selected text to the Clipboard by pressing the key combination command-C.
7. Launch the built-in Terminal application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Terminal in the icon grid.
Click anywhere in the Terminal window and paste by pressing command-V. The text you pasted should vanish immediately. If it doesn't, press the return key.
8. If you see an error message in the Terminal window such as "syntax error," enter
exec bash
and press return. Then paste the script again.
9. If you're logged in as an administrator, you'll be prompted for your login password. Nothing will be displayed when you type it. You will not see the usual dots in place of typed characters. Make sure caps lock is off. Type carefully and then press return. You may get a one-time warning to be careful. If you make three failed attempts to enter the password, the test will run anyway, but it will produce less information. In most cases, the difference is not important. If you don't know the password, or if you prefer not to enter it, press the key combination control-C or just press return three times at the password prompt. Again, the script will still run.
If you're not logged in as an administrator, you won't be prompted for a password. The test will still run. It just won't do anything that requires administrator privileges.
10. The test may take a few minutes to run, depending on how many files you have and the speed of the computer. A computer that's abnormally slow may take longer to run the test. While it's running, there will be nothing in the Terminal window and no indication of progress. Wait for the line
[Process completed]
to appear. If you don't see it within half an hour or so, the test probably won't complete in a reasonable time. In that case, close the Terminal window and report the results. No harm will be done.
11. When the test is complete, quit Terminal. The results will have been copied to the Clipboard automatically. They are not shown in the Terminal window. Please don't copy anything from there. All you have to do is start a reply to this comment and then paste by pressing command-V again.
At the top of the results, there will be a line that begins with "Model Identifier." If you don't see that, but instead see a mass of gibberish, you didn't wait for the "Process completed" message to appear in the Terminal window. Please wait for it and try again.
If any private information, such as your name or email address, appears in the results, anonymize it before posting. Usually that won't be necessary.
12. When you post the results, you might see the message, "You have included content in your post that is not permitted." It means that the forum software has misidentified something in the post as a violation of the rules. If that happens, please post the test results on Pastebin, then post a link here to the page you created.
Note: This is a public forum, and others may give you advice based on the results of the test. They speak only for themselves, and I don't necessarily agree with them.
Copyright © 2014 by Linc Davis. As the sole author of this work, I reserve all rights to it except as provided in the Use Agreement for the Apple Support Communities website ("ASC"). Readers of ASC may copy it for their own personal use. Neither the whole nor any part may be redistributed.

Installed new itunes and no longer have any music files

when I installed the new itunes version, everything went well - no error messages and itunes definetly looks different....
but now I have no music files in my itunes when I open itunes....is there a step I missed?

Your iPod can only be synced with one computer at a time. If you try to sync it with a new computer/iTunes library, it will replace the contents of the iPod with whatever is in the new library. You should probably disable the autosync functionality first by going to Edit -> Preferences, clicking the Devices tab, and enabling the prevent iPods,iPhones, and iPads from automatically syncing option.
Before doing anything else, authorize the new computer with your iTunes Account. In iTunes, choose Store -> Authorize This Computer and enter in the correct credentials. Either copy a backup file from your old computer to your new one or create a new backup of your iPod in iTunes before letting it sync.
Then right->click on your iPod Touch from under the Devices section in the left hand pane of iTunes and choose Backup. You might also want to take a look at this article to see what it all included in the backup.
iOS: How to back up
Now onto synced content such as music, videos, photos, etc. For iTunes purchases you can copy them back into iTunes by choosing File -> Transfer Purchases. For all other nonpurchased iTunes content, see this excellent user tip from another forum member turingtest2 outlining the different methods and software available to help you copy content from your iPod back to your PC and into iTunes.
Recovering your iTunes library from your iPod or iOS device
Once the backup has been made and all other synced content such as music, videos, and photos are back in your iTunes library, restore your iPod from that backup you made earlier. Here is more on backing up and restoring your iPod.
iTunes: Backing up, updating, and restoring iOS software
If you do happen to lose any purchased content, you can always redownload it from the iTunes Store again at no cost via iCloud. See this article for information.
Downloading past purchases from the App Store, iBookstore, and iTunes Store
B-rock

I have mistakenly erased files...

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