I have money on an account that I can't accsess. How do i fix it?

I bought thirty dollars worth of itunes cards, I redeemed them, then when i went to download a song it popped up and said i needed my password so i enter it and it says its incorrect. I go through the steps of getting my password back but then it says it can't find my e-mail. its like my account never existed. now ive got thirty dollars on that account that i can't spend.

http://www.apple.com/support/contact/

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    You need to Contact iTunes Support...
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