I have money on my account but it will not let me purchase music can someone help? pls
I have loaded an itunes gift card to my itunes account and it will not let me purchase any music can anyone help with this
What exactly happens when you try to buy something ? If you've already removed the card from your account then iTunes shouldn't be asking for any details about it.
If you log into into your account is the card still shown . On your computer's iTunes you should be able to edit your payment info by going into the Store > View Account menu option and logging into your account, and on your account's details page there should be a payment link. If you are doing it on your phone then tap on your id in Settings > iTunes & App Store and tap on 'View Apple ID' on the popup and log into your account - that should also give you a payments link on your account's page.
Changing payment info : Change or remove your payment information from your iTunes Store account (Apple ID) - Apple Support
Similar Messages
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I Have $13.60 on my itunes account from a gift card, but it won't let me purchase any songs because of a credit card I used to have on the account. There's no money on the credit card, and I want it to go away so I can purchase songs again.
What exactly happens when you try to buy something ? If you've already removed the card from your account then iTunes shouldn't be asking for any details about it.
If you log into into your account is the card still shown . On your computer's iTunes you should be able to edit your payment info by going into the Store > View Account menu option and logging into your account, and on your account's details page there should be a payment link. If you are doing it on your phone then tap on your id in Settings > iTunes & App Store and tap on 'View Apple ID' on the popup and log into your account - that should also give you a payments link on your account's page.
Changing payment info : Change or remove your payment information from your iTunes Store account (Apple ID) - Apple Support -
Hello. I would really appreciate anyone's help. I just updated my I Phone. I am not a tech savvy person, although I am a writer. So, please understand. I just got an I Cloud account. I am about to get a new I Phone tomorrow and therefore, I need help. I need to know how to back up notes on my computer. It is not a MAC. Can someone help me? It will not allow me to.
iPhone 3G is Old technology. When it was launched it had iOS 2.0. Currently, the highest it can go is iOS 4.2.1 and therefore can not handle many newer applications. As you have recorded, it is giving good service for which it has been designed.
Needless to say, if you want to use applications as stated, you must have at least 3GS, whose current is iOS 6.1.2. On the lighter side; Rather than updating iOS they are asking you to update iPhone (Technology). Cheers -
I have money on my account but it won't let me purchase a song
So, I have 1.39 left on my account from a gift card I got on Christmas. Today I decided I wanted to buy a song but when I tried to purchase it, it sent me to edit my billing information. I keep pressing "none", but it says my purchase cannot be completed. How can I fix this?
Nevermind, I just had to edit my information because I had moved...XD
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I have money on my account but it won't let me buy anything...
Okay, so i've bought a $15.00 itunes card and redeemed it on the store. I got the message that it was valid and that it is now in my account. PROBLEM: I tried to download an app and it first says: buy or cancel. i press buy then it goes to payment info. required. i put my password in and click billing info... I don't know what to do from here... I have money on my account but it still asks for billing info... i have no credit card to put down so what do i do?
I have money on my account but it won't let me buy anything....
Yes it will.
In Canada, you cannot buy apps with iTunes gift certificates but you can buy music, tv shows and movies. -
So I just transferred my stuff from my first iPhone Ito my new one. Now I'm trying to log in to iTunes/apple account but it's not letting me. I can still log into apple on old phone
What happens when you try?
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I have upgraded to basic plus but it will not let me use emails
i have upgraded to basic plus but it will not let me use emails
Hi,
Are you getting any error or you don't have the option under site settings at al? Check if you have set up MX records after upgrading the site. To Add MX records,
go to Site settings-> Manage domains-> Click More Actions > New MX Record, select your domain name, and click Save.
Hope this Helps -
If someone could help out, it would be greatly appreciated
AnnoyedAppleUser2 wrote:
I was recently trying to buy 'Cloudy With a Chance of Meatballs' for my IPad, but it will not let me purchase the film, what is the problem and how can I fix it?
If someone could help out, it would be greatly appreciated
What does "it will not let me purchase it" mean exactly? Are you getting an error message? -
It says I have $15.00 dollars in my Itunes account, but it won't let me purchase any songs.
Very vague.
What exactly happens?
Do you see your balance by your user id in the top right corner of the itunes store? -
help!!! i am unable to connect to a wifi network and ive tried everything but nothing seems to work!!! can someone help pls
try connecting to another wifi network to isolate the issue. at this point it's impossible to tell if it's your phone or your network
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Hi
I got an iPad (Retina) on iOS 6.01 as a gift in the UK and brought to Dubai.
My Facetime/iMessage activated and worked in the UK just fine but now (even with VPN) will not activate at all.
Can anyone help...Hi Bob
With all due respect I think you are missing my point.
I'm aware that on Apple devices bought in UAE these apps are blocked and theres nothing that can be done there. My device is bought in the UK so it has Facetime and it worked fine.
I know categorically that iMessage works in Dubai without issue for almost everyong I know on an iPhone, I also know from seeing it that Facetime + VPN works as this gives your device a UK IP.
My question is not the obtaining of these apps but why even with a VPN mine are not working when others in Dubai are?
Thanks -
I cannot purchase items because it's says since it's the first time I'm purchasing items on this device so I have to answer security questions but it's not my security questions
If it is your Apple ID account you should know the answers...if you cannot remember, contact AppleCare at http://support.apple.com/kb/HE57 and ask to speak with the Account Security Team, or the site from http://support.apple.com/kb/HT5699
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I have money in my accout but everytime I try to purchase a song it says Insufficient remainiing store credit. What does this mean?
You may not have enough Money for the Purchase.
rey7 wrote:
I have money in my accout but everytime I try to purchase a song it says Insufficient remainiing store credit. What does this mean?
If necessary... Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact -
HT1689 I have money in my iTunes account and it will not let me purchase what I want.
I have money in my iTunes account and it will not me make a purchase. It says I have to contact iTunes support.
Did you contact iTunes support then?
https://expresslane.apple.com/Issues.action -
I have a sync account but it will not let me set it up
I dont seem to have this feature add a device. where is it?
Thanks for your responses,
but I am not worried about any music on my ipod touch, I have not even ever purchased a song from itunes, but only copied my own personal music cds.
I need to get to my pictures and videos.
Thanks
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