I have money on my account, but it won't let me pay?

In itunes by my email, it says I have $15.81, but when I go to buy a song it says to put in my credit card info to buy it?

NO.  It is asking for your billing info to verify your account.

Similar Messages

  • I have money on my account but it won't let me buy anything...

    Okay, so i've bought a $15.00 itunes card and redeemed it on the store. I got the message that it was valid and that it is now in my account. PROBLEM: I tried to download an app and it first says: buy or cancel. i press buy then it goes to payment info. required. i put my password in and click billing info... I don't know what to do from here... I have money on my account but it still asks for billing info... i have no credit card to put down so what do i do?

    I have money on my account but it won't let me buy anything....
    Yes it will.
    In Canada, you cannot buy apps with iTunes gift certificates but you can buy music, tv shows and movies.

  • I have money on my account, but it won't let me purchase any songs because of an old credit card asking for verification, so how do I get it off?

    I Have $13.60 on my itunes account from a gift card, but it won't let me purchase any songs because of a credit card I used to have on the account. There's no money on the credit card, and I want it to go away so I can purchase songs again.

    What exactly happens when you try to buy something ? If you've already removed the card from your account then iTunes shouldn't be asking for any details about it.
    If you log into into your account is the card still shown . On your computer's iTunes you should be able to edit your payment info by going into the Store > View Account menu option and logging into your account, and on your account's details page there should be a payment link.  If you are doing it on your phone then tap on your id in Settings > iTunes & App Store and tap on 'View Apple ID' on the popup and log into your account  - that should also give you a payments link on your account's page.
    Changing payment info : Change or remove your payment information from your iTunes Store account (Apple ID) - Apple Support

  • I recently got a new iPod and I have money on my account but it won't let me use it unless I answer security questions but the questions aren't mine so how do I fix it

    I cannot purchase items because it's says since it's the first time I'm purchasing items on this device so I have to answer security questions but it's not my security questions

    If it is your Apple ID account you should know the answers...if you cannot remember, contact AppleCare at http://support.apple.com/kb/HE57 and ask to speak with the Account Security Team, or the site from http://support.apple.com/kb/HT5699

  • I have money on my account but it won't let me purchase a song

    So, I have 1.39 left on my account from a gift card  I got on Christmas. Today I decided I wanted to buy a song but when I tried to purchase it, it sent me to edit my billing information. I keep pressing "none", but it says my purchase cannot be completed. How can I fix this?

    Nevermind, I just had to edit my information because I had moved...XD

  • I have money on my account but it will not let me purchase music can someone help? pls

    I have loaded an itunes gift card to my itunes account and it will not let me purchase any music can anyone help with this

    What exactly happens when you try to buy something ? If you've already removed the card from your account then iTunes shouldn't be asking for any details about it.
    If you log into into your account is the card still shown . On your computer's iTunes you should be able to edit your payment info by going into the Store > View Account menu option and logging into your account, and on your account's details page there should be a payment link.  If you are doing it on your phone then tap on your id in Settings > iTunes & App Store and tap on 'View Apple ID' on the popup and log into your account  - that should also give you a payments link on your account's page.
    Changing payment info : Change or remove your payment information from your iTunes Store account (Apple ID) - Apple Support

  • I have $25 on my account but it won't let me buy anything because I forgot the security questions..what can I do?

    Someone please help me

    See Here > Apple ID: Contacting Apple for help with Apple ID account security
              Ask to speak with the Account Security Team...
      Or Email Here  >  Apple  Support  iTunes Store  Contact

  • Have money in my account but when I purchase songs it still charged me for it and the balance stays the same...

    I have money in my account but when I purchase songs it still charges me for it and the balance stays the same...

    Login to your account and set payment method to none.

  • Why i have money in my account, but i cant pay for the print from the iphoto?

    why i have money in my account, but i cant pay for the print from the iphoto?

    I too had this problem after I redeemed two $50 gift cards.  I solved the problem by uninstalling iTunes and reinstalling it.  Give it a try.
    (I'm a Win 7 user.)

  • HT201363 my account is frozen.I have money in the account but i cannot get in to spend it Help please

    my account is frozen.I have money in the account but cannot get in to spend it

    Hello luckyliz,
    Take a look at this article which may help you resolve the issue with your account:
    Apple ID: 'This Apple ID has been disabled for security reasons' alert appears
    http://support.apple.com/kb/ts2446
    Thank you for contributing to Apple Support Communities.
    Cheers,
    BobbyD

  • I have money on my account but it wont download, what do i need to do to be able to download things. My credit card is also attached

    i have money on my account but it wont download, what do i need to do to be able to download things. My credit card is also attached

    Hard to say as you give little info.
    What happens when you try to buy something?

  • We have 10.71 in our account but itunes won't let us buy a 9.99 book... w'sup ?

    we have 10.71 in our account but itunes won't let us buy a 9.99 book... w'sup ?

    What country are you in ? e.g. in the US you might have sales tax to add to the listed price.

  • I don't know why I can't buy an app it always says that I have to change my address and the thing I I can't change my address due to that I have money in my accunt that they won't let me spandet

    I don't know why I can't buy an app it always says that I have to change my address and the thing I I can't change my address due to that I have money in my accunt that they won't let me spandet

    Your payment method must be associated withe same country where you reside in order to update your apps.
    "Although you can browse the iTunes Store in any country without being signed in, you can only purchase content from the iTunes Store for your own country. This is enforced via the billing address associated with your credit card or other payment method that you use with the iTunes Store, rather than your actual geographic location."
    The Complete Guide to Using the iTunes Store
    Same policy for the Mac App Store.
    Open the App Store then scroll to the bottom of the window then select the round flag icon on the right to change the country.

  • HT204053 I just put a $25 iTunes card on my account but it won't let me use it. It just keeps asking me for credit card info

    I just put a $25 iTunes card on my account but it won't let me use it. It just keeps asking me for credit card info

    Is it an account that you've just created ? If it is, then unless the instructions on this page are followed when creating an account : http://support.apple.com/kb/HT2534
    then credit card details will need to be entered before the account can be used to download any item from the store. You should be able to remove the card's details after entering them.
    If you are being prompted to review the account then you could see if this post by mountaingoatgirl lets you do so without needing to enter credit card details : https://discussions.apple.com/message/24303054

  • TS3297 I have money in my account but the system won't allow me to purchase apps off my ipod touch.  Any suggestions?

    I have money in my itunes account but it won't allow me to purchase apps on my ipod touch.  Any suggestions?

    Sounds like you have multiple Apple IDs, which causes a myriad of issues.  Go here to straighten it out.  Be forewarned that it's a pain.

Maybe you are looking for

  • Need to hide Accordion Widget Content until after pageload

    Hi, I was wondering if anyone had any experience in hiding the content of the accordion widget panels until after the page loads. I am fairly new to these libraries so I am fairly inexperienced on how to go about a fix for this sort of issue. I have

  • How to regenerate Proxy in SRM 7.0

    HI I am working in MM-PI-SUS , srm 7.0. I added a customising field in SUS PO item. I want to regenerated porxy for SUSPO interface : PurchaseOrderRequest_In to make custmising field involed in them but i found the "regenerat" icon or menu is grayed.

  • Please help me analysis it, Failed when CSV file upload to PSA,

    我的步骤是先建 1.DATASOURCE: 2.填写EXTACTION TAB的信息, 数据格式旋转CSV,数据分割输入代号u201D,u201C 3.在Proposal tab,点击加载数据,可以看到CSV里面的数据: 4,点击Fields Tab,就跳出对话框u201CField list no longer corresponds to default copy changesu201D "yes or no " 5.点击YES,在FIields tab 里面可以看到Field,desci

  • Question about Chroma Key Lights

    Any kind of light for chroma key background will be alright?? I guess shopping to wal mart would be ok? Let me know.

  • "Alerts" & "File Content Conversion"  required

    Hi, can any one mail me the 1) Alerts (trouble shooting guide) 2) File Content Conversion document please. [email protected] regards, satish.