I have money on my account but it won't let me purchase a song
So, I have 1.39 left on my account from a gift card I got on Christmas. Today I decided I wanted to buy a song but when I tried to purchase it, it sent me to edit my billing information. I keep pressing "none", but it says my purchase cannot be completed. How can I fix this?
Nevermind, I just had to edit my information because I had moved...XD
Similar Messages
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I Have $13.60 on my itunes account from a gift card, but it won't let me purchase any songs because of a credit card I used to have on the account. There's no money on the credit card, and I want it to go away so I can purchase songs again.
What exactly happens when you try to buy something ? If you've already removed the card from your account then iTunes shouldn't be asking for any details about it.
If you log into into your account is the card still shown . On your computer's iTunes you should be able to edit your payment info by going into the Store > View Account menu option and logging into your account, and on your account's details page there should be a payment link. If you are doing it on your phone then tap on your id in Settings > iTunes & App Store and tap on 'View Apple ID' on the popup and log into your account - that should also give you a payments link on your account's page.
Changing payment info : Change or remove your payment information from your iTunes Store account (Apple ID) - Apple Support -
I have money on my account but it won't let me buy anything...
Okay, so i've bought a $15.00 itunes card and redeemed it on the store. I got the message that it was valid and that it is now in my account. PROBLEM: I tried to download an app and it first says: buy or cancel. i press buy then it goes to payment info. required. i put my password in and click billing info... I don't know what to do from here... I have money on my account but it still asks for billing info... i have no credit card to put down so what do i do?
I have money on my account but it won't let me buy anything....
Yes it will.
In Canada, you cannot buy apps with iTunes gift certificates but you can buy music, tv shows and movies. -
I have money in my accout but everytime I try to purchase a song it says Insufficient remainiing store credit. What does this mean?
You may not have enough Money for the Purchase.
rey7 wrote:
I have money in my accout but everytime I try to purchase a song it says Insufficient remainiing store credit. What does this mean?
If necessary... Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact -
I have money on my account but it will not let me purchase music can someone help? pls
I have loaded an itunes gift card to my itunes account and it will not let me purchase any music can anyone help with this
What exactly happens when you try to buy something ? If you've already removed the card from your account then iTunes shouldn't be asking for any details about it.
If you log into into your account is the card still shown . On your computer's iTunes you should be able to edit your payment info by going into the Store > View Account menu option and logging into your account, and on your account's details page there should be a payment link. If you are doing it on your phone then tap on your id in Settings > iTunes & App Store and tap on 'View Apple ID' on the popup and log into your account - that should also give you a payments link on your account's page.
Changing payment info : Change or remove your payment information from your iTunes Store account (Apple ID) - Apple Support -
I cannot purchase items because it's says since it's the first time I'm purchasing items on this device so I have to answer security questions but it's not my security questions
If it is your Apple ID account you should know the answers...if you cannot remember, contact AppleCare at http://support.apple.com/kb/HE57 and ask to speak with the Account Security Team, or the site from http://support.apple.com/kb/HT5699
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I have money on my account, but it won't let me pay?
In itunes by my email, it says I have $15.81, but when I go to buy a song it says to put in my credit card info to buy it?
NO. It is asking for your billing info to verify your account.
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It'll confirm my password and username, and then just keep popping up the same thing about billing info.
Credit card info is how itunes verifies the account.
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It says I have $15.00 dollars in my Itunes account, but it won't let me purchase any songs.
Very vague.
What exactly happens?
Do you see your balance by your user id in the top right corner of the itunes store? -
I keep being told i have incuficiant credit funds but the song i wanna but is $0.99 and that's exactly how much i have >.< why won't it let me buy the song ?
Tax?
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I have money from iTunes gift cards on my account but It won't let me purchase from the app store
I have over 200 dollars on my Itunes account in gift cards and when I try to buy logic pro x it keeps getting me to update my billing information. I select "None" as I do not have a credit card, and then it tells my my purchase could not be completed. I have more than enough to purchase Logic Pro X on my Itunes account. Help?
Problem solved itself.
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Someone please help me
See Here > Apple ID: Contacting Apple for help with Apple ID account security
Ask to speak with the Account Security Team...
Or Email Here > Apple Support iTunes Store Contact -
I have money in my account but when I purchase songs it still charges me for it and the balance stays the same...
Login to your account and set payment method to none.
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Why i have money in my account, but i cant pay for the print from the iphoto?
why i have money in my account, but i cant pay for the print from the iphoto?
I too had this problem after I redeemed two $50 gift cards. I solved the problem by uninstalling iTunes and reinstalling it. Give it a try.
(I'm a Win 7 user.) -
my account is frozen.I have money in the account but cannot get in to spend it
Hello luckyliz,
Take a look at this article which may help you resolve the issue with your account:
Apple ID: 'This Apple ID has been disabled for security reasons' alert appears
http://support.apple.com/kb/ts2446
Thank you for contributing to Apple Support Communities.
Cheers,
BobbyD
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