I have money on my account but it wont download, what do i need to do to be able to download things. My credit card is also attached

i have money on my account but it wont download, what do i need to do to be able to download things. My credit card is also attached

Hard to say as you give little info.
What happens when you try to buy something?

Similar Messages

  • I have money on my account but it won't let me buy anything...

    Okay, so i've bought a $15.00 itunes card and redeemed it on the store. I got the message that it was valid and that it is now in my account. PROBLEM: I tried to download an app and it first says: buy or cancel. i press buy then it goes to payment info. required. i put my password in and click billing info... I don't know what to do from here... I have money on my account but it still asks for billing info... i have no credit card to put down so what do i do?

    I have money on my account but it won't let me buy anything....
    Yes it will.
    In Canada, you cannot buy apps with iTunes gift certificates but you can buy music, tv shows and movies.

  • Have money in my account but when I purchase songs it still charged me for it and the balance stays the same...

    I have money in my account but when I purchase songs it still charges me for it and the balance stays the same...

    Login to your account and set payment method to none.

  • Why i have money in my account, but i cant pay for the print from the iphoto?

    why i have money in my account, but i cant pay for the print from the iphoto?

    I too had this problem after I redeemed two $50 gift cards.  I solved the problem by uninstalling iTunes and reinstalling it.  Give it a try.
    (I'm a Win 7 user.)

  • HT201363 my account is frozen.I have money in the account but i cannot get in to spend it Help please

    my account is frozen.I have money in the account but cannot get in to spend it

    Hello luckyliz,
    Take a look at this article which may help you resolve the issue with your account:
    Apple ID: 'This Apple ID has been disabled for security reasons' alert appears
    http://support.apple.com/kb/ts2446
    Thank you for contributing to Apple Support Communities.
    Cheers,
    BobbyD

  • I have money in my account but every time I try to purchase a song is says insufficient remaining store credit. What does this mean

    I have money in my accout but everytime I try to purchase a song it says Insufficient remainiing store credit. What does this mean?

    You may not have enough Money for the Purchase.
    rey7 wrote:
    I have money in my accout but everytime I try to purchase a song it says Insufficient remainiing store credit. What does this mean?
    If necessary... Contact iTunes Customer Service and request assistance
    Use this Link  >  Apple  Support  iTunes Store  Contact

  • I bought a album, and have been charged for it, but it wont download

    any body know what to do, when yu buy an album, but it wont download. And youve also been charged already

    How to report an issue with Your iTunes Store purchase

  • I have money on my account, but it won't let me purchase any songs because of an old credit card asking for verification, so how do I get it off?

    I Have $13.60 on my itunes account from a gift card, but it won't let me purchase any songs because of a credit card I used to have on the account. There's no money on the credit card, and I want it to go away so I can purchase songs again.

    What exactly happens when you try to buy something ? If you've already removed the card from your account then iTunes shouldn't be asking for any details about it.
    If you log into into your account is the card still shown . On your computer's iTunes you should be able to edit your payment info by going into the Store > View Account menu option and logging into your account, and on your account's details page there should be a payment link.  If you are doing it on your phone then tap on your id in Settings > iTunes & App Store and tap on 'View Apple ID' on the popup and log into your account  - that should also give you a payments link on your account's page.
    Changing payment info : Change or remove your payment information from your iTunes Store account (Apple ID) - Apple Support

  • HT4557 I can not get my account on itunes to sigh in.  It insists on a credit card.  WHY?  I have money on the account but cant access it

    I had my old computer crash.  It will not let me authorize this new computer.  It will not let me deauthorize the old computer.  It will not let me access my money in Itunes. I cant do anything.  log in and password are current but I have to put in a credit card to start an account.  WHY?  There is money in the account.  How can I get into my account??

    - Try resetting your account. See:
    Frequently Asked Questions About Apple ID
    - For deauthorizing/authorizing see:
    iTunes Store: About authorization and deauthorization
    - ou can create  NEW account without a credet card by:
    Creating an iTunes Store, App Store, iBookstore, and Mac App Store account without a credit card
    You have to use an email address that you have not used with Apple before.
    - If you create a new account you still will not be able to use items purchased with the other account.

  • TS3297 I have money in my account but the system won't allow me to purchase apps off my ipod touch.  Any suggestions?

    I have money in my itunes account but it won't allow me to purchase apps on my ipod touch.  Any suggestions?

    Sounds like you have multiple Apple IDs, which causes a myriad of issues.  Go here to straighten it out.  Be forewarned that it's a pain.

  • I recently got a new iPod and I have money on my account but it won't let me use it unless I answer security questions but the questions aren't mine so how do I fix it

    I cannot purchase items because it's says since it's the first time I'm purchasing items on this device so I have to answer security questions but it's not my security questions

    If it is your Apple ID account you should know the answers...if you cannot remember, contact AppleCare at http://support.apple.com/kb/HE57 and ask to speak with the Account Security Team, or the site from http://support.apple.com/kb/HT5699

  • I have money in my account but when I purchase, Itunes always wants to use my credit card.  There doesn't appear to be an option to use the money in my account.

    Every time I try to buy music, the suystem asks me to choose a payment option - which credit card.  I have an itunes account with money on it.  Why can't I get accesss to it?

    Login to your account and set payment method to none.

  • I have money on my account, but it won't let me pay?

    In itunes by my email, it says I have $15.81, but when I go to buy a song it says to put in my credit card info to buy it?

    NO.  It is asking for your billing info to verify your account.

  • I have money on my account but it won't let me purchase a song

    So, I have 1.39 left on my account from a gift card  I got on Christmas. Today I decided I wanted to buy a song but when I tried to purchase it, it sent me to edit my billing information. I keep pressing "none", but it says my purchase cannot be completed. How can I fix this?

    Nevermind, I just had to edit my information because I had moved...XD

  • I have money on my account but it will not let me purchase music can someone help? pls

    I have loaded an itunes gift card to my itunes account and it will not let me purchase any music can anyone help with this

    What exactly happens when you try to buy something ? If you've already removed the card from your account then iTunes shouldn't be asking for any details about it.
    If you log into into your account is the card still shown . On your computer's iTunes you should be able to edit your payment info by going into the Store > View Account menu option and logging into your account, and on your account's details page there should be a payment link.  If you are doing it on your phone then tap on your id in Settings > iTunes & App Store and tap on 'View Apple ID' on the popup and log into your account  - that should also give you a payments link on your account's page.
    Changing payment info : Change or remove your payment information from your iTunes Store account (Apple ID) - Apple Support

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