I have move in to this New House last Month ( My I...
Hi all on BT Forums
I have move in to this New House last Month my Internet Download Speed has been all Good so for now on Friday 06/09/13 come my Download Speed has Slow Down a bit but am Thinking BT have now Capped my Download Speed to 4mb when i can get 8mb on this broadband Line this what BT Openreach Engineer tell me when he was Testing my Phone Line the Download Speed i can get at is New House when he was Puting in the New Phone Line in my House.
================================
This what i get when i put my Phone Line Number in the BT WebSite at
http://www.productsandservices.bt.com/products/broadband/packages
To see what my Donwload Speed was not like this to me it was 7mb last Week why has it been Capped to 4mb what i like to know i am not Happy i am going to Phone BT this Monday than see what can be done to fix it.
You can choose BT Broadband now offering:
4Mb *
Estimate download speed
2.5Mb-7Mb
Download speed range
========================
I am Useing BT Home Hub 4
What has Happened to the BT ADSL Status line the one in BT Home Hub 3 i use be for geting the BT Home Hub 4.
This New BT Home Hub 4 Need a new Firmware to get the ADSL full Status line back like the BT home Hub3 had.
how am to see my SNR Speed now thanks a lot BT i can't tell what my Line SNR Speed is in the BT Home Hub 4.
This all i get to see now.
This is the Speed i should be geting in the Bt Home Hub 4.
ADSL Line Status
Connection Information
Line state:
Connected
Connection time:
16 days, 05:55:28
Downstream:
7.719 Mbps
Upstream:
448 Kbps
========================
This is The Speed i should be geting when i have Test on BT Speed Test
BT Speed Test Done
http://speedtest.btwholesale.com/
FAQ
1. Best Effort Test: -provides background information.
Download Speed
6.29 Mbps
0 Mbps
7.15 Mbps
Max Achievable Speed
Download speedachieved during the test was - 6.29 Mbps
For your connection, the acceptable range of speeds is 0.6 Mbps-7.15 Mbps.
Additional Information:
Your DSL Connection Rate :7.9 Mbps(DOWN-STREAM), 0.45 Mbps(UP-STREAM)
IP Profile for your line is - 6.5 Mbps
the stats now shown on the hub 4 are limited following customers asking for simpler stats complaint have been made but there are no plans for them to be supplied as you had a hub 3 you can still use that if you wish
If you want to say thanks for a helpful answer,please click on the Ratings star on the left-hand side If the reply answers your question then please mark as ’Mark as Accepted Solution’
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