I have MSVCR80.dil is missing from my computer. How do I fix that please?, I have MSVCR80.dil is missing from my computer. How do I fix that please?

Click here and follow the instructions. You may need to completely remove and reinstall iTunes and all related components, or run the process multiple times; this won't normally affect its library, but that should be backed up anyway.
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I am trying to install the newest version of Itunes and it fails with the message "Program cannot start MSVCR80.dll is missing from your computer. Try reinstalling program to fix this program.I have tried reinstalling several times but get same results

I am trying to install the newest version of Itunes and each time I repeatedly get the message "Program cannot start MSVCR80.dll is missing from your computer Try reinstalling to fix this problem". I have tried reinstalling several times and I get the same message . Any ideas? I am most appreciative. I am using Windows 7.

Hi 49balf,
Thanks for visiting Apple Support Communities.
I recommend removing and reinstalling iTunes using these steps:
Check for .dll files
Go to C:\Program Files (x86)\iTunes and C:\Program Files\iTunes and look for .dll files.
If you find QTMovie.DLL, or any other .dll files, move them to the desktop.
Reboot your computer.
Note: Depending on your operating system, you may only have one of the listed paths.
Uninstall and reinstall iTunes
Uninstall iTunes and all of its related components.
Reboot your computer. If you can't uninstall a piece of Apple software, try using the Microsoft Program Install and Uninstall Utility.
Re-download and reinstall iTunes 11.1.4.
You can find the article with these steps and more information here:
iTunes 11.1.4 for Windows: Unable to install or open
http://support.apple.com/kb/TS5376
Best,
Jeremy

TS1717 My itunes won't open - it says: 'The program can't start because MSVCR80.dll is missing from your computer. Try reinstalling the program to fix this problem' I have tried un-installing then re-installing itunes and I still get the same message??

My itunes won't open - it says: 'The program can't start because MSVCR80.dll is missing from your computer. Try reinstalling the program to fix this problem' I have tried un-installing then re-installing itunes and I still get the same message?? Can anyone help?

I have the exact same problem.
I have uninstalled the program, rebooted and downloaded the update again. Same problem, same message.
Please, where is that missing MSVCR80.dll? I don't remember misplacing it.
I'm a Windows 7 user.

Hi everyone! I turned on my computer the other day and the icon for Safari was missing from my dock. I looked in the applications folder and it is no longer there. Does anyone know how I can get safari if I have no internet search engine?

Hi everyone! I turned on my computer the other day and the icon for Safari was missing from my dock. I looked in the applications folder and it is no longer there. Does anyone know how I can get safari if I have no internet search engine? I

Safari 5.0.6 for Leopard can be downloaded from here:
http://support.apple.com/kb/DL1422
Does anyone know how I can get safari if I have no internet search engine?
How did you post here?

I just synced my my ipad and my daughters contacts from her iphone are in my ipad and our contactcts have merged and most of the notes i had under my contacts are missing. have they been deleted or can they be retrieved somehow?

where to i look on my computer when im checking to see what i have just backed up? Itunes? Does my computer display what is on my ipad?

Thanks, but I checked iCloud and it has none of them.
If it backed up to my laptop, that died and I just got the new computer. The one that's crashed won't even boot, so there's no way to even tell if it was syncing the contacts along with all the phone photos. Literally happened at the same time - it was because I had the new computer that I was finally able to pull the photos off the phone and make room for the upgrade. It had refused to upgrade for lack of space for some time.
I had thought it was set to sync to iCloud but it vanished from BOTH my phone and the cloud. That's why I'm so angry about it.

I recently purchased an older model computer with Microsoft Me from 2000. It doesn't have a web browser and I would like to download Firefox. Where do I find the download compatible with Windows Me and how do I download it?

I have looked in your web site product downloads and I am unable to find a web browser download that is compatible with Windows Me from 2000. What am I missing? Is there a web browser download that is even compatible? It is just a second computer for my grandsons to use and do homework on, but I am unable to get up the internet.

Firefox 2.0.0.20 is the last ever version of Firefox for Win98 / SE / ME.
Get it from here:
ftp://ftp.mozilla.org/pub/firefox/releases/2.0.0.20/win32/en-US/

I restored my bookmarks from a resent .json file, but one folder is now empty and one is missing.

Hi,
Because of reasons my computer needed to be refreshed. My old firefox profile folder was saved though, and with that the bookmarkbackups. As the title says I restored my bookmarks from a resent .json file, but one folder (containing probably about a hundred bookmarks) is now empty and one other is missing completely.
In some places I have a 5 levels deep folder structure for my bookmarks, but since the folders missing are from different levels I don't think this is the problem.
The now empty folder contained six or seven other folders, that in turn contained a lot of bookmarks with titles including non-alphanumerical characters. †?|&*()<-/., to be precise. However, if I restore a very old .json (from september 2013) the folders are present and contain the mentioned bookmarks - albeit much fewer, since the file is old. A few other bookmarks still present also contain the mentioned characters, so this is probably not the problem either.
The folder that is completely missing just contained a lot of bookmarks that were to be sorted.
When opening the more recent .json files (I have a whole month of automatic backups to choose from) in the firefox scratchpad it would seem that the bookmarks are missing alltogether, so I suppose that there is not much to do about it (please correct me if I'm wrong), but I definitely want to report the bug.
Is there anything at all to do about it?
Thanks,
Hanna

If the bookmarks aren't present in the JSON backup then it is likely that you got a corrupted places.sqlite file at some time that caused the backup not working properly.
Did you try all the backups?
Note that the xxxx part of the bookmarks-####-##-##_xxxx.json file name shows the number of bookmarks in the file.

HT1212 i get this message? "Because a USB device was drawing too much power from your computer, one or more of your USB devices have been disabled."

Because a USB device was drawing too much power from your computer, one or more of your USB devices have been disabled?
What do I do?

Not Charge
- See:
iPod touch: Hardware troubleshooting
- Try another cable. Some 5G iPods were shipped with Lightning cable that were either initially defective or failed after short use. One symptom of a bad Lightning cable is the message you are getting.
- Try another charging source
- Inspect the dock connector on the iPod for bent or missing contacts, foreign material, corroded contacts, broken, missing or cracked plastic.
- Make an appointment at the Genius Bar of an Apple store.
Apple Retail Store - Genius Bar

I have downloaded Photoshop Elements and all went well. When I went to open, it opens fine but is unreadable. I have a Mac and my flash player is up to date. Can you please tell me what I am missing?

I have downloaded Photoshop Elements and all went well. When I went to open, it opens but the content is unreadable. I have a Mac and my flash player is up to date. Can you please tell me what I am missing?
Thanks,
Nikki

I did try to uninstall and reinstall. It messed up my computer. I had to "RESTORE" from the prior days backup. This was not helpful at all. I'm used to losing all my stuff when I connect to iTunes, that's a whole other issue, but now I'm completely banned from any updates to my phone at all. Geeze.......

HT2905 I have lost all my play lists from my itumes library, and all of a sudden i have 2/3/4 duplicates of the same song. when i look at when they were added it says all added on 11th March 2013! i added most of them years ago. please help?!!

All my plat list have vanished, and all of my library has been duplicated and triplicated and some have 4 copies. i looked to try and delete the copied ones and tried to delete by putting on when they had been added. the date came up 11th march 2013 for ALL of the songs!. my library is at least 4 years old, and i constantly add songs. so why would it come up that date? and why have all my play list dissapeared?(I think also on that date) please help?

Empty/corrupt library after upgrade/crash
Hopefully it's not been too long since you last upgraded iTunes, in fact if you get an empty/incomplete library immediately after upgrading then with the following steps you shouldn't lose a thing or need to do any further housekeeping. Note that in iTunes 11 an "empty" library may show your past purchases with links to stream or download them.
In the Previous iTunes Libraries folder should be a number of dated iTunes Library files. Take the most recent of these and copy it into the iTunes folder. Rename iTunes Library.itl as iTunes Library (Corrupt).itl and then rename the restored file as iTunes Library.itl. Start iTunes. Should all be good, bar any recent additions to or deletions from your library.
Alternatively, depending on exactly when and why the library went missing, there may be a more recent .tmp file in the main iTunes folder that can be renamed as iTunes Library.itl to restore the library to a recent state.
See iTunes Folder Watch for a tool to catch up with any changes since the backup file was created.
When you get it all working make a backup!
Should you be in the unfortunate position where you are no longer able to access your original library, or a backup of it, then see Recover your iTunes library from your iPod or iOS device.
I've noticed more of these missing library posts of late and a common factor since I started asking is AVG Anti-Virus. It seems it might be at least part of the reason why the library file disappears. Try excluding the iTunes folder from any real-time scanning process.
Reverting to an earlier version of your library may clean up the duplicates issue along with restoring the original date added values. If you still have real duplicates I have a tool that might be able to help...
tt2

TS3276 Why is the Mail app mixing up my Yahoo and Gmail accounts? I am receiving mail in each account that appears to have "crossed over" from the other account.

I have Mail set up with 2 different accounts (1 Yahoo and 1 Gmail). I am missing messages in my Yahoo account that all of a sudden appear in my Gmail account. I thought Mail was suppose to keep these accounts separate. There is nothing to connect the 2 accounts. (I am not accidentaly sending out e-mails using the wrong account) Is there anything I can do to fix this? Thank you!

Have you done this: Mail >> Preferences >> Accounts >> Accountinformation >> uncheck gmail Account 2.
Or remove gmail Account 2 at all from the MacBook by clicking on the minus sign.

All of the movies that we watch on I tunes have intermittent interruptions to the audio. It's like a one second blank every 20 seconds and we miss what is being said. This is independent of which movie is playing. Our Apple TV is hardwired.

All of the movies that we watch on I tunes have intermittent interruptions to the audio. It's like a one second blank every 20 seconds and we miss what is being said. This is independent of which movie is playing. We are on Shaw and have purchased their best modem and registered for the higher speed option. Our Apple TV receiver is hard wired back to our network hub and the hub is working correctly. There is no problem with the video. What could be causing this problem?

I own the movies and I want them to stay in my iTunes library basically forever.
But in both cases the file name no longer shows in the movie list, so I don't know how to re-download it from the Cloud.
iTunes prefs > Store > Show iTunes in the Cloud purchases.
This will show all your iTunes purchases in your library with a cloud icon down arrow. Click the icon to redownload or click on Play to stream without downloading.
Also see this , -> Download past purchases
and techncially, you don't "own" the movie, You simply have a license to use it.
Yet the first thing iTunes does when you hit the delete key is tell you that it will remove the movie forever from all devices and the library.
Actually, no it does not tell you that.
FYI: You should keep copies of all yoru iTnue spurahses as the labels/movie studios/copyright owners can pull their product at anytime and it won't be available to redownload.
Suggestions here -> http://www.apple.com/feedback/

I have been watching videos from my ipad via ATV2 with no problems. As of yesterday my videos just keep loading and don't play. I don't think I have done anything differently. Does anyone know how to fix this. I have tried unplugging it

Hi, I have been watching videos from my ipad via ATV2 with no problems for over a year. As of yesterday my videos just keep loading and don't play. I don't think I have done anything differently. Does anyone know how to fix this. I have tried unplugging it waiting 30secs and then plugging it back in. I have tried restarting, updating and reseting but nothing is working. It's quite frustrating!!!! Any suggestions????

I have taken it back to the Apple store genius bar, but they say they don't see anything wrong. Well unless you use it all day and experience the problems when they happen, you wont see anything wrong. But there are lots wrong with it. But this would be the same store as I purchased the phone. And they backed up my old Iphone 4, but were not able to get anything to load back onto my new phone. So, I lost pretty much everything. But over time, some of my contacts have started showing up, although i am still missing over 800 of them.

Safari 3.0.4 (from 10.4.11 Update) Broken and I don't have PicLens

I just updated to 10.4.11 and with it came a BROKEN Safari. Some have posted that PicLens is the cause, but I don't have that installed on my PowerBook. Safari 3.0.4 is SLOW. The scrollbar constantly disappears. Pages won't load, including Apple sites, such as Support and Discussions. The program constantly freezes. I'm writing this in FireFox because Safari 3.0.4 is all but DEAD ON ARRIVAL. This very frustrating! Does anyone have any suggestions on how to get Apple's attention on this problem? I've seen posts about re-installing the previous version and dumping Safari 3. That is what I intend to do!
Message was edited by: Micheal Kelly

Safari 3.0.4 is SLOW
Safari 3.0.4 is the fastest browser I have ever seen.
I would suggest running the combo updater again, but before you do:
There are no guarantees, but following this procedure when installing updates and upgrades on your Mac will go a long way towards avoiding unpleasant after effects and ‘post-update stress disorder’.
It is also worth noting that it is an extreme rarity for updates to cause upsets to your system, but they may well reveal pre-existing ones, particularly those of which you may have been unaware. If you are actually aware of any glitches, make sure they are fixed before proceeding further.
So before you do anything else:
If you can, make a full backup first.
Turn off sleep mode for both screen and hard disk.
1. Repair Permissions (in Disk Utility)
2. Verify the state of your hard disk using Disk Utility. If any faults are reported, restart from your install disk (holding down the C key), go to Disk Utility, and repair your startup disk. Restart again to get back to your startup disk.
At least you can now be reasonably certain that your system does not contain any obvious faults that might cause an update/upgrade to fail.
3. Download the correct version of the COMBO update from the Apple download site. If your car runs on gasoline you would not want to fill the tank with diesel, so don’t try to install the PPC updater on an Intel Mac!
If you prefer to download updates via Software Update in the Apple menu (which would ensure that the correct version for your Mac was being downloaded), it is not recommended to allow SU to install major (or even minor) updates automatically. Set Software Update to just download the updater without immediately installing it. There is always the possibility that the combined download and install (which can be a lengthy process) might be interrupted by a power outage or your cat walking across the keyboard, and an interrupted install will almost certainly cause havoc. Once it is downloaded, you can install at a time that suits you. You should make a backup copy of the updater on a CD in case you ever need a reinstall.
Using the Combo updater ensures that all system files changed since the original 10.4.0 are included, and any that may have been missed out or subsequently damaged will be repaired. The Delta updater, although a temptingly smaller download, only takes you from the previous version to the new one, i.e. for example from 10.4.9 to 10.4.10. Software Update will generally download the Delta updater only. The preferable Combo updater needs to be downloaded from Apple's download site.
Now proceed as follows:
4. Close all applications.
5. Unplug all peripherals except your keyboard and mouse.
6. Install the update/upgrade. Do not under any circumstances interrupt this procedure. Do not do anything else on your computer while it is installing. Be patient.
7. When it ask for a restart to complete the installation, click restart. This can take longer than normal, there are probably thousands of files to overwrite and place in the correct location. Do nothing while this is going on.
8. Once your Mac is awake, repair permissions again, and you should be good to go!
If your Mac seems slightly sluggish or ‘different’, perform a second restart. It can’t hurt and is sometimes efficacious!
9. Open a few of your most used applications and check that all is OK. In this connection please remember that not all manufacturers of third party applications and plug-ins, add-ons, haxies etc, will have had time to do any necessary rewrites to their software to make them 10.4.10. compliant. Give them a weeks or two while you regularly check their websites for updates. This applies particularly to plug-ins for Safari 3.
N.B. Do not attempt to install two different updates at the same time as each may have different routines and requirements. Follow the above recommendations for each update in turn.
Lastly, Apple's own article on the subject of Software Update may also be useful reading:
http://docs.info.apple.com/article.html?artnum=106695
If you are updating a browser:
Disable all third party add-ons before updating Safari, as they may not have been updated yet for the new version. Add them back one by one. If something goes awry, remove it again and check on the software manufacturer's website for news of an update to match your version of Safari.
Most errors reported here after an update are due to an unrepaired or undetected inherent fault in the system, and/or a third party ad-on.

I Do Not Know How To Answer A Phone Message I Have Missed

The other day, I was out and the phone rang. I was someplace where I could not turn on a cellphone so, I just left it at home. When I came back, I had missed TWO messages and NOW I cannot get them off my phone. How do I do this? Please help me. Thank you!!!!!!

OK, thanks. Let me see if I can simplify it a little bit as the items you have intertwined are actually quite separate...
Voice Mail
This is Carrier (e.g., Cricket) Controlled; other than automating some of the dialing strings, it has nothing whatsoever to do with the BB-specific services. Whatever you did when you put the password in and recorded a greeting, you did by dialing up Cricket's voice mail system and doing whatever it requires (and I've no idea what that is...each carrier has their own system). BTW...SMS (e.g., text messages) are also part of your Voice-level services, controlled by Cricket...they are not a BB-specific service.
From your post, I think that, for other than SMS, your voice-level services (calling, receiving calls, retrieving voice messages, etc.) are functioning fine. Why SMS is failing, I can't tell...you didn't say anything about what happens when you attempt to send an SMS...
WiFi
WiFi is not actually a service per se; rather, it is a path over which your services can transit. Your BB can use either your carrier data network or WiFi. But, to use the BB-specific services, you still require an adequate data plan from your carrier regardless of pathway (carrier data network or WiFi). Plus, some carriers don't allow the BB-specific services (as a group, they are called BIS - BlackBerry Internet Service) to use WiFi as a transit pathway...I've no idea if Cricket does or not. But, from what you posted, it sounds like they do, but it's stopped working.
BB-Specific Services
This includes email, internet access, apps, etc. You say that these used to work, but they have stopped working. To attempt to remedy these, I suggest the following steps, in order, even if they seem redundant to what you have already tried (steps 1 and 2 each should result in a message coming to your BB...please wait for that before proceeding to the next step):
1) Register HRT
KB00510 How to register a BlackBerry smartphone with the wireless network
2) Delete and Resend Service Books
KB05000Delete the service book for the BlackBerry Internet Service email account from the BlackBerry smartphone
KB02830 Send the service books for the BlackBerry Internet Service
3) Batt Pull Reboot
Anytime random strange behavior or sluggishness creeps in, the first thing to do is a battery pop reboot. With power ON, remove the back cover and pull out the battery. Wait about a minute then replace the battery and cover. Power up and wait patiently through the long reboot -- ~5 minutes. See if things have returned to good operation. Like all computing devices, BB's suffer from memory leaks and such...with a hard reboot being the best cure.
With any luck, the above three steps will cure all of your BB-specific service issues. It also may cure the WiFi issue as there are indeed Service Books that the BB requires in order to provide BIS over WiFi. If the above three steps do not work, then you will need to ring up Cricket for formal support as something is not quite right in their system for your BB.
Good luck and let us know!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
BSCF General Channel
PIN: C0001B7B4 Display/Scan Bar Code
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My iphone doesn't ring when it's unlocked .. i have calls but the screen still black and when i slide to unlock the screen i found i had missed calls

My iphone doesn't ring when it's unlocked .. i have calls but the screen still black and when i slide to unlock the screen i found i had missed calls
i have tried manythings but it doesn't work
i put it in silent mode and i found my calls comes normaly and it works good but when i turn on ring mode it's back as it how can i fix that ?!

Basic troubleshooting steps outlined in the user guide are restart, reset, restore from backup, restore as new device. Try each of these steps until your problem is solved. If these steps fail to solve your issue, then you'll need to bring your phone into Apple (or an authorized service provider in your area) for evaluation.

I have MSVCR80.dil is missing from my computer. How do I fix that please?, I have MSVCR80.dil is missing from my computer. How do I fix that please?

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