I have multiple store purchase charges for an app but the Report a Problem Does Not Open a Description Window

I go through the steps but the Report a Problem description option window does not open and it takes me back to the generic support page! 
Please help.  [email protected]  There are multiple duplicate purchases of Angry Birds Space apps on 4/4/2007 and 4/1/2007.  Please help.
Thank you
Lewis and Katherine
[email protected]
[email protected]

Try contacting  iTunes Store support using Express Lane -> https://expresslane.apple.com/
Just click iTunes > iTunes Store > Purchases, Billing and Redemption. Then fill out the form to have them take a look at your account.

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